The Cross of Portugal Tours and Activities

Much of the property and hotel have been remodeled. Although clean, the rooms have been ignored since the mid 70' probably. They need updating. I've never encountered a hairdryer fixed to the wall with 2 feet of fat corrogated tubing. We asked cleaning staff for extra towels on our second day, which we received. We needed an additional one later in the day. When I asked the same cleaning for one, they began arguing with each other and then told me " go to your room". Our towels were wet and used. Out of spite apparently, they neglected to clean our room the next day and told management we had a do not disturb sign on our door all day, which wasnt true. We used wet towels again the text day. Management argued with us when we mentioned this towel situation. They were not friendly at this hotel. They treated us disrespectfully. Over a towel??

We stayed at Palmares Signature apartments a week with our 2 boys. The property is beautiful, modern, unique concept, great furniture, partial sea views from the terrace, fully stocked kitchen ( cuttlery, glasses, cups, pots and pans although we have not eaten in the apartment). The two rooms are connected thru a short outdoor hallway which offers privacy between the master/living room and the second room. The restaurant views are stunning. Cleaning staff were wonderful, always on time and did a great job. You need a car as Lagos is 12 min away. Unfortunately some things didn’t go smoothly hence the rating. The A/C in the main living area hasn’t worked. The room temp hovered around 25 until it fully died, leaking on the floor. Staff have offered to move us to a new room ( lower floor though) that had the same broken A/C. As the A/C was still working in the bedrooms we decided to not move.They brought a noisy portable A/C for living room with towels spread on the floor to contain the leak. The water was lukewarm until the last day when it was raised to a comfortable temperature. The breakfast was good quality, decent assortment but every day the same. After 7 days it got repetitive. The beds were not as comfortable as we were expecting from a resort of such caliber. There is construction at the property although they try to contain it. The windows are great at protecting the units from the construction noise. All in all was not the experience we were hoping for.

Nice hotel. Big hotel not a boutique style by any means. Rooms very large and breakfast very good. Close to Falesia Beach