The Count's Gate Tours and Activities

The property is great overall. Definitely very clean throughout. Food: the buffet food options were fantastic, like multiple kinds and cooks of proteins ( like stews, fajitas, fresh grilled, soups for all types of meats every night...) made to order pastas, extreme variety of desserts, great tropical fruits, really nice vegetarian options... breaksfasts were similar , all types of eggs from made to order omelets to fritatas, sunny side up, with veggies, inside a tortilla... to quail eggs, great variety of breads and pastries...so basically buffet was great!! I have been to many all inclusives and this buffet was one of the best. There are also 3 alacarte restaurants, the italian was delicious, Mediterranean was just seafood so we couldnt tey as a whole family as we have one sea food allergy family member...french was all booked multiple days in advance.... one negative about food services was how long it took them to take the finished plates away. Most times we had multiple plates and cups piled on top of each other on the side which made it difficult for us to enjoy the rest of the food as the table was very crowded with stuff (very difficult because we have a baby who wants to grab everything he sees...) Drinks: 1 pool, 1 beach, 2 by the lobby/casino bars. Cocktails and other drinks were okay overall. Most people we saw were getting pina coladas, beers or coco loco -- not the top brand alcohols ( no baileys, not good margaritas etc...) but pool bar staff were great.

It was very clean and beautiful. Lots of food and drinks

Balcones del Caribe is a beautiful spot with an excellent location and easy access to the beach. The complex feels very safe, and the staff were always helpful when we needed general information. My only concerns were about the condition of the village: the back door didn’t have a proper lock, the bathroom door wasn’t closing well, and the safe box wasn’t working during our stay. Overall, it’s a lovely place with great potential—just needs a bit more attention to maintenance.