4 outdoor pools, free cabanas, pool umbrellas

Reviews of Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel

5 out of 5
Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel
12/12 Moo 2, Khaolak Beach, Lam Kaen, Thai Mueang, Phang Nga

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 100 reviews" "
Rating 8 - Good. 22 out of 100 reviews" "
Rating 6 - Okay. 10 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

janique, ile des soeurs

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool and the beach are nice but otherwise this resort is very disappointing! 1) there’s an intermittent sewage smell around the property 2) It’s very remote, so even Bolt and grab dont go there … 3) they try to be « high-end »with spa menu prices that compete with the Ritz but the facilities are very ordinary… and they didn’t have any availability for the duration of my stay !!! There’s about a dozen spa’s five minutes from the resort …(that are 6 times cheaper)… they should make some kind of partnership and hire a few of their resources when need be !! 4) they don’t have luggage racks in the rooms (!!!) there’s space for it but it’s not something they provide! For the price, you would think they would be a lot better equipped! 5) the waiters at the pool bar, seemed to be exhausted and were not smiling nor friendly… first time that I see that in Thailand ! I liked the pineapple theme in my room… that was nice… I would not stay there again … i’m sure you can find something better for that price!!!
Stayed 3 nights in Mar 2024
Response from The Management on Mar 25, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointments you experienced during your recent stay at our resort. We take all guest feedback seriously as it helps us to continually improve our services and facilities.We are delighted to hear that you enjoyed the pineapple theme in your room. We strive to create a memorable and enjoyable experience for all our guests, and we are glad that this aspect met your expectations.Once again, we apologize for the shortcomings you experienced during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.

8/10 Good

Malcolm

Stayed 1 night in Feb 2024
Response from The management team on Mar 14, 2024
Dear Value guest,Thank you for your stay with us and this review.Best regards,

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024
Response from The Management on Feb 2, 2024
Thank you for your stay at our resort and this review.We look forward to welcome you again on your next holiday.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities
Lovely theming! The grounds need a rethink - replace worn grass in high foot traffic areas with paving so that guests don’t end up with dirty feet, dirty sun lounges and dirty pool towels. Have a pool side towel service. Provide more sun lounges. The breakfast area was crowded and busy and breakfast was average. The restaurants however were good. Pizza at Sunnee Terrace was amazing. Not enough water provided for our room for 3 people for 24 hours so we always had to buy more. Gym and pool were great. Once we understood that you had to get up early to reserve pool lounges (even though the sign said it was not allowed) we got into the groove and enjoyed our stay.
Stayed 6 nights in Jan 2024
Response from The Management on Jan 24, 2024
Dear Value guest,Thank you for sharing your thoughts with us! We appreciate your kind words about the lovely theming and are grateful for your valuable feedback. We apologize for any inconveniences during your stay, and your suggestions for improving the grounds and pool amenities are noted. We're delighted you enjoyed the restaurants, especially the amazing pizza at Sunnee Terrace. Your insights are invaluable, and we look forward to welcoming you back for an even better experience in the future.Best regards,

10/10 Excellent

kristina

Stayed 11 nights in Dec 2023
Response from The Management on Jan 6, 2024
Dear value guest,Thank you for your stay with us and review score.We look forward to welcome you back.Best regards,

4/10 Poor

Paula

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Management on Dec 29, 2023
Thank you for you score for us, please write a commend would be appreciate for our team to be inproved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from The management team on Dec 21, 2023
thank you for stay at our resort

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach, sunsets and property
Stayed 3 nights in Sep 2023
Response from The Management on Sep 22, 2023
Dear value guest,We highly appreciate for your stay at our resort and this review.Look forward to welcome you again in the future.Best regards,

2/10 Terrible

Samira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel with rud staff
Stayed 7 nights in Aug 2023
Response from The Management on Sep 7, 2023
Dear value guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the negative experience you encountered during your visit. It is disheartening to hear that our hotel did not meet your expectations, and we deeply regret any inconvenience you may have experienced.We take guest feedback seriously, and your comments have been shared with our management team for immediate review and improvement. We are committed to providing exceptional service to all our guests, and we understand that our staff's behavior is a crucial aspect of your stay. We will be conducting additional training sessions to address any issues related to our staff's conduct and customer service.Once again, we apologize for falling short of your expectations, and we genuinely hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.Sincerely,

2/10 Terrible

Samira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel with rud staff
Stayed 2 nights in Sep 2023
Response from The Management on Sep 4, 2023
Dear value guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the negative experience you encountered during your visit. It is disheartening to hear that our hotel did not meet your expectations, and we deeply regret any inconvenience you may have experienced.We take guest feedback seriously, and your comments have been shared with our management team for immediate review and improvement. We are committed to providing exceptional service to all our guests, and we understand that our staff's behavior is a crucial aspect of your stay. We will be conducting additional training sessions to address any issues related to our staff's conduct and customer service.Once again, we apologize for falling short of your expectations, and we genuinely hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.Sincerely,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely hotel. Excellent staff. Only downside was lack of bars/restaurants nearby.
Stayed 5 nights in Jul 2023
Response from The Management on Aug 4, 2023
Dear value guest,Thank you for your stay at our resort and this review.We are look forward to welcome you again.Best regards,

8/10 Good

Gerard

Liked: Cleanliness
Stayed 1 night in May 2023
Response from The management on May 9, 2023
Dear value guest,Thank you for your stay with us and review for our hotel. We look forward to welcome you again on your next holiday Best regards,

10/10 Excellent

Li Mei

Stayed 3 nights in Apr 2023
Response from The Management on Apr 28, 2023
Thank you for your review score for our resort.We look forward to welcome you again on your next holiday.Best regards,

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful helped me organise trip to Markets and national park
Stayed 2 nights in Apr 2023
Response from The Management on Apr 3, 2023
Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are thrilled to hear that our staff provided you with exceptional service and assisted you in organizing your trip to the markets and national park.Our team takes great pride in ensuring that our guests have an enjoyable and memorable stay with us, and we are pleased to know that our efforts were recognized. We hope that you had a fantastic time exploring the local area and that your experiences will stay with you for years to come.Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,

6/10 Okay

Yvonne

Stayed 6 nights in Mar 2023
Response from The management on Mar 26, 2023
Dear Sir,Thank you for your stay with us and this score.We look forward to welcome you at our resort again.With best regards,

10/10 Excellent

Dorota

Response from The Management on Apr 12, 2023
Dear Value guest,Thank you for your review and stay with us.Look forward to welcome you again on your next holiday.Best regards,

10/10 Excellent

Sarah-jayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breath taking hotel….The only one problem with this hotel was there is not enough sun loungers for all the guests….and there is a lot of uncomfortableness in the mornings when you go and get one!
Stayed 7 nights in Mar 2023
Response from The management team on Mar 20, 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback and for your commended on our sun loungers , we would say sorry for your inconvenience, now our team is on improve on this service.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,

8/10 Good

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafter Urlaub in einem wunderbaren Hotel!
Wunderbares Hotel an einem der schönsten Strände in Süd-Thailand! Freundliches Personal, saubere Zimmer, tolle Liegewiese und ein super Pool! Einziges Manko war für uns das Frühstücksbuffet. Viel zu eng und für unseren Geschmack zu wenig Auswahl. Aber da sind wir wahrscheinlich kulinarisch einfach schon ein bisschen zu verwöhnt :-) Die zu hohen Preise im Hotel für Getränke und Essen sorgen für gelangweiltes Personal an Poolbar und Restaurants, da die meistens dann wo anders hingehen, wo es günstiger ist. Würde das Hotelmanagement die Preise auf die Hälfte reduzieren dann würde das anders ausschauen, finde ich eigentlich schade! Alles in allem aber trotzdem einfach ein traumhafter Urlaub!
Stayed 11 nights in Mar 2023
Response from The management team on Mar 18, 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,

10/10 Excellent

Carol

Stayed 3 nights in Mar 2023
Response from The management team on Mar 16, 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resortม services and food offerings and breakfast.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,

10/10 Excellent

Emma

Stayed 1 night in Feb 2023
Response from The management team on Mar 20, 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our resortม services and food offerings and breakfast.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish modern hotel on a sunset beach
The hotel has a smart stylish feel right from entering through the unique lobby. Might sound strange but take a moment to stop and look. You’ll never so the same elsewhere. The rooms are immaculate. Great wifi, quality TV superb bed, plenty of storage…. bat wing toilet door will be a shock to privacy loving westerners though. Be careful of the fluctuation in shower temperature. Particularly if you have children: ours was very unstable and sometimes shockingly hot. The hotel’s breakfast is average, coffee good. The grounds are very well designed and maintained with access to beautiful beach. Walk to the left and around the headland you’ll find Poseidon Beach: one of the best in the world. Genuinely. There we recommend you eat a Lanna. Incredible chef with rare dishes such as Hang-le a long with perfectly cooked Thai classic all at a reasonable price. What could be better: The pool/beach towels are quite simply embarrassing. Literally on the beach you’ll want to hide them when you see the quality towels guests from other hotels have. The toilets behind the beach bar routinely smell horrendous (unlike any others in the hotel). Similar to those at a music festival.
Stayed 4 nights in Jan 2023
Response from The management on Jan 29, 2023
Greetings from Eden Beach Khaolak Resort & Spa,Thank you for your stay with us and for sharing your experience with other travellers.We are so glad you found our hotel a good place to stay. Happy to hear that you like hotel decoration and style and other during stay. On your comments about quality of towel and pool toilet, we have brought this to our operation team for improvement. Thank you for staying with us and we hope that you will consider us for your next trip.With kind regards,

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
not great not bad
Stayed 8 nights in Jul 2022
Response from Management on Jul 29, 2022
Thank you for your stay with us and look forward to welcome again in the future

10/10 Excellent

michael

Stayed 3 nights in Mar 2022
Response from Management on Jul 22, 2022
Thank you for your stay wtih us and look forward to welcome you again at our resort.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
Eden Beach Resort was a pleasant surprise during our motor car drive through South Thailand. We look forward to returning.
Stayed 2 nights in Oct 2020
Response from Management on Jul 22, 2022
Thank you and look forward to welcome you again at our resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and a beautiful facility.
Stayed 1 night in Mar 2020
Response from Antika Kornpanichakul on Mar 31, 2020
Thank you very much for your kind words. You made our days. We will keep our high standard of products and services. Hope to see you again. With kind regards,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, in lovely setting. Room very stylish and comfortable. Balcony a bit small. Breakfast delicious. Short walk to lots of restaurants, bars, massage, shops
Stayed 3 nights in Feb 2020
Response from Antika Kornpanichakul on Feb 28, 2020
Dear Jane, Thank you for sharing your feedback with us. The team here at Eden Beach Khao Lak Resort and Spa is thrilled to hear such good feedback. We hope to see you again soon. and bring a friend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The location was excellent . Staff very friendly beautiful landscaping lovely water features
Stayed 14 nights in Jan 2020
Response from Antika Kornpanichakul on Feb 28, 2020
Dear Valued Guest, We really appreciated you the time to share your experience with us. We hope you will come and see us again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place and handy for some amazing bars and restaurants all good
Stayed 10 nights in Feb 2020
Response from Antika Kornpanichakul on Feb 28, 2020
Dear Valued Guest, Thanks so much for your good vibes. We look forward to seeing more of your work in the future.

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Interior design is beautiful and well decorated.
Stayed 1 night in Aug 2019
Response from The management on Aug 27, 2019
Thank you for your staying with us and this review. Great to hear that you are happy during stay with us. We look forward to welcome you again. With kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so stunning. The room is clean and comfy bed. The bathroom and decoration is so beautiful. There are the best pool with the best view you could ever expect. The service is great. Food also good with reasonable price.
Stayed 1 night in Aug 2019
Response from The management on Aug 27, 2019
Thank you for your stay with us and this review. Great to hear that you are happy during stay with us. With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
บรรยากาศดีมากค่ะ วิวสวย พนักงานน่ารัก ยิ้มแย้มทักทาย มีกิจกรรมให้ทำหลายอย่างดีค่ะ แต่ว่าไฟตกบ่อยทั้งกลางวันและกลางคืน แล้วก็การเดินทางจากสนามบินมาที่รีสอร์ตค่อนข้างไกลค่ะ แต่โดยรวมถือว่าดีมากๆประทับใจค่ะ
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jun 2019
Response from The management on Jul 5, 2019
Thank you for stay with us. Look forward to welcome again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location great views lovely staff lot of stairs some need railings especially for older people otherwise all good
Stayed 10 nights in May 2019
Response from The management on Jun 3, 2019
Dear Anonymous, Thank you for your stay at Eden Beach Resort&Spa, and this review and great to hear that you were happy during stay. We are looking forward to welcome you at our resort again in the future. With best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2019
Response from The management on Jun 3, 2019
Dear Anonymous, Thank you for your review and stay at our resort. We look forward to welcome you again in the future. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
OK but not 5 star - nowhere near.
Pleasant enough location although it is on Merlin Beach not Khaolak Beach as advertised. Hotel is unfinished with work going on whilst we were there. Some staff very helpful whilst others try to make as much money out of you as they can - we paid 1000 baht less for a taxi we sorted out for ourselves than the hotel price - and they REALLY didn't like it. Also it's definitely NOT 5 star despite its rating - more like a good 3 star.
Stayed 4 nights in Mar 2019
Response from The management on Apr 2, 2019
Dear Anonymous, Thank you for your stay at Eden Beach Resort&Spa, Khaolak Beach. Great to hear that you were happy on our helpful from staff service and pleased to inform for the beach name is Khaolak not Merlin (for Merlin is the name of hotel next door). We hope to welcome you again in the future. With best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the boho luxe style of this property, the location and the pool, buffet breakfast and the friendly staff. The only negative we have is that The aircon was warm overnight and we found it hard to sleep.
Stayed 6 nights in Mar 2019
Response from The management on Mar 16, 2019
Dear Anonymous, Thank you for your stay at Eden Beach Resort&Spa. Great to hear that you were happy during stay at our resort and thanks for mentioned of aircon in the room, we are on improve for our service. We look forward to welcome you again at our resort in the future. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Open only 2 months the facilities and staff were excellent. Grounds crew weee redoing the rock walk ways in the grass near the pool and beach chair areas during the day which created noise and dust but should be completed in a week or so
Stayed 2 nights in Feb 2019
Response from Sopit on Mar 18, 2019
Thank you for your stay at Eden Beach Resort&Spa and this review during stay. we will do improve for your commended and look forward to welcome you at our resort again in the future. Sincerely your,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2019
Response from The management on Apr 2, 2019
Dear Anonymous, Thank you for your stay at Eden Beach Resort&Spa We wish you were enjoy and happy during stay and look forward to welcome you at our resort again in the future. With kind regards,

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Sopit on Jan 21, 2019
Dear Frank, Thank you for your review and great to hear that you were happy during stay with us. Look forward to welcome you again With sincerely your,

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from Sopit on Jan 21, 2019
Dear Mr.Anonymous, Thank you for your review, we are great to hear that you were happy during stay with us. Look forward to welcome you at our resort With sincerely your

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seriously good resort. We were worried given it was new but everything about it was idealic. Staff were great and food was fantastic. Could do with slightly better laid out rooms and more privacy on bathrooms in general but I'm being picky. Ps exceptional pool area and beach
Stayed 3 nights in Dec 2018
Response from Sopit on Jan 19, 2019
Thank you for staying with us and we appreciate your kind review of our hotel. We are happy to note that you found our services in line with your expectations and have also noted on all your feedback of bathrooms, pool and beach area. The team and I look forward to welcoming you back to Eden Beach Resort & Spa, in the nearest future. With sincerely,

8/10 Good

Petra

Liked: Cleanliness
Stayed 7 nights in Feb 2024
Response from The Management on Feb 26, 2024
Dear value guest, Thank you for your stay with us and this review. Look forward to welcome you again for the next holiday.Best regards,

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Anlage, aber!
Gepflegte Hotelanlage mit sehr freundlichem Personal, viele Gäste aus Deutschland. Reichhaltiges und großzügiges Frühstückbuffet. Tolle Poolanlage und tadellos funktionierendes WLAN in der ganzen Hotelanlage inkl. Poolbereich. Das Zimmer ist nicht nach meinem Geschmack eingerichtet, es fehlt an Privatsphäre, Lavabo ist praktisch im Schlafzimmer, das WC und die Dusche sind nur durch eine Westerntüre mit dem Zimmer verbunden. Zudem hat es eine hohe Feuchtigkeit im Zimmer was an einen Kellergeruch erinnert. Leider hat es zu wenig Liegen am Pool, es wird bereits am Morgen eifrig reserviert.Das Personal macht Kontrollen, aber es sind zu viele Gäste für die vorhandenen Liegen.
Stayed 6 nights in Feb 2024
Response from The Management on Feb 19, 2024
Dear valued guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you found our hotel complex well-kept, with friendly staff and a rich breakfast buffet. We're also glad that you enjoyed our great pool area and the reliable Wi-Fi throughout the premises.We apologize for any inconvenience caused by the room's layout not meeting your preferences and for the lack of privacy you experienced. Your comments regarding the room's humidity and the issue with the loungers at the pool are duly noted, and we will work diligently to address these concerns to enhance the overall guest experience.We appreciate your valuable feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.Warm regards,

10/10 Excellent

Finn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert
Superlækkert sted, hvis man skal slappe af. Lækket poolområde uden larm og masser af plads. Gode spisesteder på hotellet. Der er ikke så meget i nærområdet, men kræver 10 min. kørsel i taxa
Stayed 6 nights in Jan 2024
Response from The Management on Feb 3, 2024
Dear Value Guest,Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you found our hotel to be a super delicious place for relaxation. It's fantastic that you enjoyed the tranquil pool area, free from noise, and with ample space to unwind.We're delighted that you found the dining options at our hotel to be good. Providing our guests with delicious and satisfying culinary experiences is a priority for us.We understand that the immediate area may not offer much, but we appreciate your note that it's only a 10-minute taxi ride away from more vibrant surroundings. We hope this allowed you the perfect balance of peaceful seclusion and convenient access to additional amenities.Thank you once again for choosing our hotel for your relaxation getaway. We look forward to the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

juan manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel top bien placé
Excellent ! Superbe chambre et pourtant la moins chere Superbe piscine à 20 m de leau de mer. Petit dejeuner tres bon avec super vue sur piscine et mer Superbes jardins Personnel souriant..mais pleonasme pour des thailandais ! En point à ameliorer Restauration à l'hôtel un peu chere (pas grave nombreux restaurants a 400 m) Clients qui réservent les transats face mer 1ere et 2 eme ligne à partir de 6 h !! Mais ya de la place sur ceux autour de la piscine ..
Stayed 9 nights in Jan 2024
Response from The Management on Feb 3, 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent stay at our hotel and enjoyed the superb room, affordable rates, and the refreshing swimming pool just steps away from the sea. It's wonderful to know that you found our breakfast to be very good, accompanied by a great view of the swimming pool and the sea. We also appreciate your kind words about our well-maintained gardens and the friendly attitude of our staff.Your comments regarding the catering costs at the hotel have been duly noted. We understand the importance of providing competitive pricing and will review our options to ensure a more reasonable and competitive dining experience for our guests.We apologize for any inconvenience caused by the early reservation of deckchairs facing the sea. We will certainly look into this matter to find a fair and efficient solution to ensure that all guests have equal access to the desirable spots. We appreciate your suggestion to explore the option of allocating space around the pool for those who prefer a later start to their day.Your feedback is invaluable to us as we constantly strive to enhance our guests' experiences. We look forward to welcoming you back in the future and providing you with an even more exceptional stay.Warm regards,

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Pool Anlage mit aufmerksamem Staff. Frühstück war letztes Jahr mehr an Auswahl. Auch hier der Service gut
Stayed 4 nights in Jan 2024
Response from The Management on Jan 22, 2024
Dear Value guest,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive comments about our great pool area and attentive staff. It's always rewarding to hear that our team's efforts are noticed and appreciated.We also value your feedback on the breakfast choices, and we apologize if it did not meet your expectations compared to the previous year. Guest feedback is crucial for us to continually improve, and we will certainly review and consider your comments to enhance our breakfast offerings.We are pleased that you found our overall service to be good. Your satisfaction is our top priority, and we are committed to maintaining and exceeding the high standards you expect from us.If there are specific areas you believe we can improve upon or if you have any suggestions for enhancing your experience, please feel free to share them with us. We genuinely value your input and aim to address any concerns to ensure future stays are even more enjoyable.We look forward to the opportunity of welcoming you back for another positive experience.Best regards,

10/10 Excellent

Seline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Hotel, hervorragendes Frühstück, sehr sauber und total nettes Personal.
Stayed 3 nights in Jan 2024
Response from The management on Jan 20, 2024
Dear Value guest,Thank you so much for taking the time to share your wonderful review with us! We are thrilled to hear that you enjoyed your stay at our hotel.It's fantastic to know that you found our hotel beautiful and that our breakfast met your expectations. We take pride in providing a delightful dining experience for our guests, and we're glad you appreciated it.Maintaining a high standard of cleanliness is a top priority for us, and we're pleased to hear that our efforts were evident during your stay. Our dedicated staff works hard to ensure a clean and comfortable environment for all our guests.Your kind words about our staff are truly appreciated. We strive to offer exceptional service with a warm and friendly approach, and it's rewarding to hear that our team made a positive impact on your stay.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything specific you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Safe travels!Warm regards,