Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
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Reviews of GF NOELIA

3 out of 5
GF NOELIA
Avenida Hermanos Fernandez Perdigon, 9, Puerto de la Cruz, Tenerife

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 148 reviews" "
Rating 8 - Good. 65 out of 148 reviews" "
Rating 6 - Okay. 34 out of 148 reviews" "
Rating 4 - Poor. 5 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hannu

Stayed 4 nights in Dec 2023

6/10 Okay

Anelia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Place really needs an update as everything seems really old and worn off. Kitchen was basically falling apart and had ants. Bathroom canal was smelly and the wall around the door including the door were all bruised and chipping off. The bed was probably the best thing about the the place as it was large and we found it comfortable but the place really needs some maintenance. Breakfast was ok and we think it would have been ok to not have it included. However the staff were very kind, friendly and helpful and assisting any requests you may have with a smile
Stayed 5 nights in Jan 2023

10/10 Excellent

Lee

Stayed 1 night in Dec 2022

10/10 Excellent

Vinod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very centrally located, good sized rooms with a kitchenette and lounging area. A nice balcony outside. The street parking was free. The pool on the roof small but v nice and functional. Good breakfast and overall great value for money. The property is walking distance from the beach and plaza.
Stayed 4 nights in May 2022
Response from Joao, Manager, GF Noelia on May 20, 2022
Dear Guest, Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future. Best regards

10/10 Excellent

John

Liked: Cleanliness, room comfort
Superb value
For the incredibly low half board price everything was excellent value
Stayed 7 nights in Mar 2022
Response from Joao, Manager, GF Noelia on Mar 25, 2022
Dear John, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future. Regards

8/10 Good

Michael George

Liked: Cleanliness, amenities
Stayed 7 nights in Feb 2022

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Great!
Nice hotel. We were able to get a room with a bit of a view. The staff were very friendly and helpful.
Stayed 6 nights in Dec 2021
Response from Joao, Manager, GF Noelia on Jan 26, 2022
Dear Jan, Thank you for sharing your comments, we are delighted you enjoyed your stay. We hope to see you again on your next visit to Tenerife. Best regards

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
GF Noelia - Great Hotel
We had room 4th flr which overlooked the pool & gardens of the BeLive nxt door. Lovely views. electronic muzak played at the pool. Request a room facing the BeLive Hotel. It's worth it. The rm is a studio with a bathroom, kitchen alcove, bed & balcony. There is air conditioning in the room but this is a hotel and the temp etc is centrally controlled. Beside the bed is a switch that has 3 settings. 1, 2 and off. Settings 1 and 2 control the air flowing into the room, basically, none or a whisper. You could just feel it when you laid on the bed. At night it was cooler outside the room on the balcony than inside & leaving the balcony door open was helpful. The bed was very comfortable. There was also a fold out sofa bed for additional occupants. The kitchen alcove consisted of a sink, 2 ring hob and a fridge. No microwave though. The fridge turned off when you took your card out the electricity slot. There was plenty of cutlery and crockery to use and sufficient pots and pans. Bathroom was good and the shower was lovely & hot. Hair dryer in the bathroom. The small pool was on the roof & there were plenty of sunbeds to use. The area around the pool is covered in astroturf. The staff at Reception were very helpful & check in and out was easy. We used the dining area for a couple of breakfasts which at €6 were great value. There was live music in the evening. No problem parking as we got parked outside the hotel. An easy stroll into restaurants.
Stayed 9 nights in Sep 2021
Response from Joao, Manager, GF Noelia on Nov 5, 2021
Dear David, Thank you for taking the time to share your detailed review of our hotel. We are very pleased you enjoyed your stay with us and look forward to seeing you again in the future. Best regards

10/10 Excellent

Brice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and service. Conveniently located near the main bus station.
Stayed 6 nights in Oct 2021
Response from Joao, Manager, GF Noelia on Nov 12, 2021
Dear Brice, Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean, and the kitchenette with the fridge was just what I needed. Also, it was great that the TV in the room had UK as well as all the Spanish TV channels. The hotel is in a good location, a walking distance from the bus terminal. What was not so good is that the cleaning staff were sometimes extremely noisy in the morning. Even if you put the do not disturb sign there was no guarantee that you would not be woken up after a late night !
Stayed 23 nights in Jan 2020
Response from Manager, GF Noelia on Mar 3, 2020
Dear Guest, Thank you for sharing your comments and feedback. We are pleased you enjoyed your stay with us and found the location of the hotel to be convenient. We regret any disturbance by our cleaning staff and will speak with our team to ensure we improve in this regard. We hope to see you again. With regards

8/10 Good

Gerald

Liked: Staff & service, room comfort
Pool area good with comfy beds, breakfast adequate with plenty of choice, croissants could have been fresher. Kitchen area in studio basic with no microwave. We were given an awful room on ground floor at first and told Hotel completely full but managed to get a higher floor few days later but still not on sunny side and opposite a Sports Centre which was very noisy at times. Overall we enjoyed our five night stay, staff were very helpful.
Stayed 5 nights in Jan 2020
Response from Manager, GF Noelia on Feb 6, 2020
Dear Gerald, Thank you for sharing your review. We are sorry you were not happy with your original room, but pleased the new room was more satisfactory. We are pleased you enjoyed your stay. With Regards

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October break
Very friendly and fairly central.
Stayed 2 nights in Oct 2019
Response from GF HOTELES on Oct 17, 2019
Dear Mr. Philip, Thank you very much for rating us with 10 out of 10 and most importantly for your kind comments about our hotel. Best regards,

8/10 Good

Jack, Horwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Loro Parque
Excellent location
Stayed 1 night in Jun 2019
Response from Manager, GF Noelia on Jul 26, 2019
Hello Jack, We are pleased you found our hotel to be ideally situated for your needs. We hope to see you again in the future. Regards

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto
Good choice for us.
Stayed 2 nights in Jun 2019
Response from Manager, GF Noelia on Nov 14, 2019
Dear Guest, Thank you for sharing your comments, we are delighted you enjoyed your stay. We hope to see you again on your next visit to Tenerife. Best regards

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food has gone downhill.
Visited the restaurant one evening. Must have changed chef. Walked out, as the offerings were extremely poor. Use to be wonderful canarian food on offer. Bacon at breakfast is "processed". Was not impressed by receiving a wakeup call at 7am, that we had not booked. They need to confirm name agaist room number. Even less impressed to find 50 teenagers on a school trip staying. Took over the pool area, while the school teacher paraded round in her string bikini. Same event happened same time last year to us. This hotel is predominantly booked by the older generation.
Stayed 4 nights in Jun 2019
Response from Manager, GF Noelia on Jun 19, 2019
Dear Guest, Thank you for sharing your experience in our hotel. We sincerely apologise for the erroneous wake-up call and for any inconvenience from other guests staying in the hotel. It is disappointing to see your comments about our food as we try to offer a wide selection of fresh products and dishes to suit all tastes. We will discuss your remarks with our Chef to see where improvements can be made. We hope you will come back to see us again next year; don´t hesitate to contact us in advance for any special requests you may have. Best regards

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good except for one thing.
Close to the beach. 10 min walk. Creepy waiter kept stalking the girl I was with.
Stayed 5 nights in Jan 2019
Response from Manager, GF Noelia on Jan 15, 2019
Dear Darin, Thank you for sharing your review with us following your recent stay. We have no record of any complaint made to our reception regarding the behaviour of any of our waiters; we regret any kind of misunderstanding which may have occurred. Despite this, we are pleased you enjoyed your stay and found the hotel to be well-located just 10 minutes walk from the beach. Best regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Friendly, helpful staff, spacious comfortable room with small kitchenette, peaceful nights for a good sleep. Really enjoyed my terrace and view from 5th floor, and the rooftop pool with fabulous views, and sun or umbrellas for shade as you please. Oddly, they provide the dishes but you provide your own dish soap and sponge - but everything you need can be found in the hotels shop. Convenient location - a block from bus station (yet quiet) so it’s a superb base if you’re taking self guided day trips (bus system is really good), and just blocks to beaches, shops and superb restaurants. Very walkable! I enjoyed my stay (would have extended it but it was booked) and would definitely stay again.
Stayed 2 nights in Nov 2018
Response from Manager, GF Noelia on Nov 14, 2018
Dear Laura, Thank you for sharing your review with us. We are very pleased that you were much satisfied with our friendly staff and the location and that you enjoyed your terrace and the view very much. It would be a pleasure for us to welcome you back in the near future. Best regards

6/10 Okay

Cara

Liked: Staff & service, room comfort
Outdated hotel
The hotel was so-so - about what I expected for the price. Pros: close to the beach and Loro Parque. Room has mini kitchen, couch, table. Staff were helpful and nice. Cons: hotel feels very outdated and is kind of musty. Location is good in that it’s close to attractions, but the area itself isn’t particularly charming. Overall it had what we needed for a decent price, but we wouldn’t be clamoring to stay here again.
Stayed 4 nights in Oct 2018
Response from Manager, GF Noelia on Nov 8, 2018
Dear Cara, Thank your for the feedback following your recent stay. Be assured all your comments will be taken into consideration as we look to improve our facilities and services. Thank you also for mentioning our helpful staff, this means a lot to us. Regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spacious hotel near the bus station
The style of the building may looks old, but the interior is still fine and spacious. Also, it is located within 10 minutes walk from the general bus station. It is perfect for those who travel with public transportation.
Stayed 2 nights in Jun 2018
Response from Directoria GF Noelia on Jun 27, 2018
Dear Guest, Many thanks for sharing your comments, we hope you had a lovely stay. Regards

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly away from the centre but that was a good thing. The staff were all excellent and welcoming. The roof terrace was vey good with a mix of loungers and chairs. The bar service was efficient and friendly. There was some re carpeting going on when I stayed but they made sure that guests were not inconvenienced. I stayed on a b&b basis but did use the restaurant for dinner on one evening (10.50 euros) and it was dreadful. All food was cold and overlooked. Little choice of desserts. There are so many good restaurants and cafes nearby as an alternative. On my last night the barman said goodbye to me even though I hadn't told him it was my last night - nice attention.
Stayed 9 nights in Jan 2018

10/10 Excellent

Mike, Canadian Expat in Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Great Location
Walking Distance to Loro Park, Beach and the lovely city center of Puerto de la Cruz. The hotel is fine, although we chose the self catering option the meals looked adequate when we toured the dining area. However we prefer patronizing the multitude of restaurants in the town center. The hotel is great, especially for its accessible location. The only negative is very limited parking. After 15 minutes of circling the block, we found street parking 50 m from the hotel. The Manager behind the desk and all staff were very friendly and helpful. I would certainly stay here again!
Stayed 2 nights in Dec 2017
Response from Manager GF Noelia on Jan 17, 2018
Dear Mike, Thank you for sharing your review of our hotel. We are delighted you enjoyed your stay with us and hope to see you again in the near future. Best regards

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, weather was fantastic. We didn't eat at the hotel however the food around the local bars was really good. We didn't eat a bad meal. Hotel was lovely too and very clean, I only had one fault and that was the bed but in all it was a great holiday and I would recommend to others.
Response from Dir Costa Adeje on Oct 26, 2017
Dear Leanne, Thank you for sharing your comments, we are very pleased you enjoyed your stay. Kind regards Manager, GF NOELIA

6/10 Okay

Jorgen, Sandefjord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English spoken TV channels!
Very friendly,clean hotel.Only complaint:NO ENGLISH TV CHANNELS! Is this possible in today's world?

8/10 Good

Family, Yorkshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Excellent location - easy walk into main area. We had a very comfortable stay - thank you!!

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pasamos un fin de semana increíble. Todo muy limpito. Excelente trato del personal de recepción, y de todo el personal en general. Tienen un pequeño gimnasio muy completo gratuito, la comida bastante buena y música por la noche. Repetiremos..
Stayed 1 night in Apr 2024
Response from Néstor, Director, GF Noelia on Apr 11, 2024
Apreciada Esther, Gracias por tus amables comentarios. Nos alegra mucho saber que pasaste un fin de semana increíble con nosotros. Estamos encantados de que hayas disfrutado de nuestras instalaciones limpias, el excelente trato de nuestro personal y todas las comodidades que ofrecemos. ¡Gracias por elegirnos y por tu amable recomendación!Saludos cordiales

10/10 Excellent

Paolo

Liked: Cleanliness, amenities, property conditions & facilities
Tutto perfetto, personale cortese e professionale, posizione ottima!
Stayed 6 nights in Mar 2024
Response from Néstor, Manager, GF Noelia on Mar 21, 2024
Caro Paolo,Grazie per aver assegnato al nostro hotel questa eccellente valutazione. Speriamo che resterai di nuovo con noi in futuro.Saluti

6/10 Okay

Debb

Stayed 1 night in Mar 2024

6/10 Okay

peter

Liked: Cleanliness, amenities
the food breakfast/lunch/diner is average, in numbers a 6 as you don't get sick. the warm food is overcooked, is left to long lying waiting for clients, make less and make it tastefull and fresh. chicken breast is cooked to dry meat. the best to eat where the bun's when that's the highlite it is not that good. Breakfast and deserts(yoghurts) keep them cooled just a little more effort but makes the experience. In effect to the meals, put some love and pride in it. the ingredients are good but the preparation fails. Rooms are nice and clean, carpet in the hallway may be replaced I will give the room an 7.5 due to the not so nice gym(next door complex) next door with a horn sounding during the games, shouting and whistle's The staff is friendly they get a 8.5
Stayed 2 nights in Feb 2024
Response from Néstor, Manager, GF Noelia on Mar 15, 2024
Dear Peter,Thank you for sharing your comments. We regret that not all aspects of our hotel were completely to your satisfaction, nevertheless, we appreciate the feedback. This is important to us as we work every day to improve.We are pleased you enjoyed your stay and hope to see you again in the future.Best regards

8/10 Good

Jørgen

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

6/10 Okay

matteo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Todo perfecto
Stayed 1 night in Dec 2023
Response from Néstor, Director, GF Noelia on Jan 5, 2024
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

6/10 Okay

Silje

Stayed 5 nights in Dec 2023

2/10 Terrible

Monica

Stayed 1 night in Dec 2023

6/10 Okay

Taina

Stayed 1 night in Nov 2023

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Amabilidad del personal y buen buffet.
Stayed 1 night in Nov 2023
Response from Néstor, Director, GF Noelia on Nov 30, 2023
Estimado José Luis,Muchas gracias por tomarse el tiempo para evaluar nuestro hotel. Esperamos que nos visite nuevamente.Saludos cordiales

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel a pochi minuti dal centro. Facilità di parcheggio nelle vie adiacenti
Response from Néstor, Director, GF Noelia on Nov 30, 2023
Caro ospite,Grazie mille per aver condiviso la tua opinione sul nostro hotel. Speriamo di rivedervi nel prossimo futuro.Cordiali saluti

8/10 Good

Gaëlle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
L'hôtel est conforme au descriptif. Le diner serait à parfaire. Et c'est assez galere poir se garer car il n'y a pas de parking. L'hotel et propre, le personnel tres gentil. Nos enfants ont particulierement apprécié les bonbons d'halloween. La literie est tres confortable.
Stayed 4 nights in Oct 2023
Response from Néstor, Director, GF Noelia on Nov 9, 2023
Cher invité,Merci d'avoir pris le temps de partager vos commentaires. Nous sommes très heureux que vous ayez apprécié votre séjour et espérons vous revoir à l'avenir.Cordialement

6/10 Okay

giada

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Néstor, Manager, GF Noelia on Sep 22, 2023
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities
La zona de la recepción y comedor está reformado y está muy bonito. Pero las habitaciones necesitan una reforma. Los muebles y las puertas estaban estropeados. Las camas principales son cómodas, pero las supletorias no son nada cómodas. Dormí dos noches en una de ellas porque mi hija no quería dormir en ella porque el colchón era muy duro...Y me levanté con dolor de espalda. Los baños bien, aunque los incluiría en la reforma. La piscina no es muy grande, pero está bien. Cierra a las 7 de la tarde. El desayuno es muy completo. Las cenas terminan a las 21:30, por lo que tienes que llegar sobre las 8 y algo para que te de tiempo a cenar. Para mi gusto demasiado temprano. La ubicación está bien, porque llegas paseando al centro, y también está muy cerca la playa del jardín.
Stayed 4 nights in Sep 2023
Response from Néstor, Director, GF Noelia on Sep 18, 2023
Estimado Julia,Muchas gracias por compartir sus comentarios, esto es muy importante para nosotros ya que nos esforzamos todos los días para mejorar nuestros servicios. Tenga la seguridad de que revisaremos todos los asuntos planteados.A pesar de estos pequeños inconvenientes, estamos encantados de que haya disfrutado de su estancia con nosotros y le agradecemos su amable recomendación.Esperamos verle de nuevo en nuestro establecimiento.Un cordial saludo

8/10 Good

alvaro tomás

Travelled with family
Liked: Cleanliness, amenities
Instalaciones viejas. Buffet poco variado para estancias de más de una semana (acaba cansando el tipo de comida). No hay animación infantil.
Stayed 10 nights in Aug 2023
Response from Néstor, Director, GF Noelia on Sep 18, 2023
Estimado Alvaro, Agradecemos sus comentarios y sugerencias que nos ayudan a seguir mejorando día a día.Esperamos verle nuevamente en nuestro establecimiento.Saludos cordiales

8/10 Good

FABIO BORTOLO

Stayed 9 nights in Aug 2023

6/10 Okay

Carmen

Travelled with family and small children
Disliked: Property conditions & facilities
Te van reduciéndo las toallas el domingo no limpia la habitación porque está libre de personal pero tampoco reponen toallas.las comidas del buffet cuando es la hora casi de cerrar y se termina no la reponen dicen que se acabado y te queda con lo de siempre siempre lo mismo
Stayed 7 nights in Aug 2023

10/10 Excellent

Juan pedro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

ALBERTO

Travelled with family
Liked: Cleanliness, room comfort
Gracias al personal
El hotel estaba en obras, pero empezaban a trabajar sobre las 9 por lo que no nos molestaba demasiado. El bufett correcto, un poco más variado estaría bien. El personal del hotel (recepción, comedor y limpieza) muy amable y agradable. Las habitaciones necesitan un cambio de mobiliario ya que está viejo, las camas cómodas, el baño un poco pequeño.
Stayed 8 nights in Jul 2023
Response from Néstor, Director, GF Noelia on Jul 17, 2023
Estimado AlbertoMuchas gracias por tu reseña. Lamentamos cualquier molestia por ruidos. Agradecemos tus comentarios sobre el bufé y tomaremos en cuenta tu sugerencia. Nos alegra que el personal haya sido amable y agradable. Tomaremos en consideración tus observaciones sobre el mobiliario de las habitaciones y el tamaño del baño. Valoramos tus comentarios y esperamos recibirte nuevamente en el futuro.Saludos cordiales,

10/10 Excellent

Pablo

Liked: Cleanliness, room comfort
Un día maravilloso de mucho relaj
Este hotel está estupendo la chica de recepción muy educada y muy amable la habitación muy cómoda y limpia y la comida buenísima el personal muy atento y amable y la actuación de el grupo cantante y compañero fabulosa sin duda me encantó volveré y la piscina climatizada fabulosa
Stayed 1 night in Jul 2023
Response from Néstor, Director, GF Noelia on Jul 5, 2023
Estimado Pablo,Estamos encantados de saber que ha pasado una estancia agradable con nosotros.Esperamos volver a recibirle en una futura ocasión.Atentamente

8/10 Good

Nuria Esther

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo.
Stayed 1 night in Jul 2023
Response from Néstor, Director, GF Noelia on Jul 5, 2023
Apreciada Núria,Gracias por tus comentarios.Esperamos verte de nuevo.Saludos cordiales

6/10 Okay

Juan Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
La experiencia,en el bar,en el comedor,se notó,un montón.
Stayed 2 nights in Jun 2023

6/10 Okay

Andreas

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Muy centrico pero ruidoso por el trafico. El personal muy amable. La habitación viejísima con camas hecho polvo. La ducha sin ninguna presión de agua y imposible regular la temperatura. No es lo que era.
Stayed 4 nights in Jun 2023
Response from Néstor, Director, GF Noelia on Jul 12, 2023
Estimado Cliente,Gracias por tu reseña.Lamentamos que no todos los aspectos de nuestro hotel hayan sido completamente de su agrado.No obstante, agradecemos los comentarios ya que nos ayudan a seguir mejorando día a día.Saludos cordiales

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect swiming pool on the terrace 1.28 m deep, perfect for our babys, 200 mt from beach 100 m. From bus station. Not always available car parking
Stayed 1 night in Jun 2023
Response from Néstor Delgado, Manager, GF Noelia on Jun 5, 2023
Dear Giovanni, Thank you for your review. We are glad the swimming pool was perfectly suited for your baby. We hope to see you again,Best regards