Front of property - evening/night
Check availability

Reviews of Hotel Mi Casita

2.5 out of 5
Hotel Mi Casita
Altos de Redondo #1, Col. Centro, Taxco, GRO

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 144 reviews" "
Rating 8 - Good. 46 out of 144 reviews" "
Rating 6 - Okay. 10 out of 144 reviews" "
Rating 4 - Poor. 5 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Travelled with partner
Cute colonial hotel. Nothing fancy but very clean and staff was very nice.
Stayed 1 night in Nov 2023
Response from hotel mi casita on Nov 3, 2023
fue un placer recibirles en esta su casita en Taxcoagradecemos infinitamente sus comentarios aquí los esperamos cuando gusten

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 1 night in May 2023
Response from hotel mi casita on May 12, 2023
fue un placer recibirles en esta su casita en taxcoaqui los esperamos cuando gusten

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical, whimsical, romantic hotel in a magical, whimsical, romantic city!
Stayed 2 nights in Feb 2023
Response from mi casita on Feb 23, 2023
fue un placer recibirles en esta su casita en taxcoaqui los esperamos cuando gustenagradecemos infinitamente sus comentarios!!

8/10 Good

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple and charming
Stayed 1 night in Feb 2023
Response from hotel mi casita on Feb 16, 2023
It was a pleasure to receive you in this your little house in TaxcoHere we are waiting for you whenever you like, we are infinitely grateful for your comments

8/10 Good

mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is quint and centrally located. The staff was extremely helpful and courteous. The panoramic view from the balcony is beautiful and breathtaking. Two items of mild concern, the flight of stairs that it takes to get to their rooms can be a bit debilitating, but well worth it. And make sure to alert the staff whenever the hot water runs out. Both aforementioned items would not deter us from returning to Mi Casita.
Response from hotel mi casita on Dec 24, 2022
It was a pleasure to receive you in this your houseWe greatly appreciate your comments.here we wait for you whenever you likehave a merry christmas and a happy new yearatthotel my little house

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love that hotel, excellent location. Amazing view
Stayed 2 nights in Aug 2022
Response from hotel mi casita on Sep 2, 2022
It was a pleasure to receive you in this little house in Taxco, here we are waiting for you whenever you like.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxco visit
Very comfortable place to stay with a friendly staff.
Stayed 3 nights in Jul 2022
Response from hotel mi casita on Jul 14, 2022
It was a pleasure to receive you in this little house in Taxco. We appreciate your comments. We are waiting for you here whenever you like.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from xxxxx on Mar 8, 2020
Muchas Gracias por su comentario, fue un placer poder contar con su valiosa presencia y nos llena de gusto que halla disfrutado su estancia, cuando guste regresar "Hotel Mi Casita", Su casita en Taxco, le espera con los brazos abiertos. Atte.: Recepcion.

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great room
the room was awesome, with a breathtaking view. we were overlooking the heart of the city. we will definitely be returning to Taxco, and Hotel Mi Casita. the hotels staff was very helpful and friendly.
Stayed 3 nights in Dec 2019
Response from mi casita on Dec 14, 2019
Good morning Randall It was a pleasure to welcome you, we welcome your comments This is your little house in Taxco.

6/10 Okay

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This “Hotel” has only 11 rooms. It used to be a house. The house does no have a swimming pool , does not have workout room, no restaurant. No telephones in the rooms. No elevator , and a lot of stairs to climb. However, t is next to the Zocalo. People are very friendly, and it is very clean.
Stayed 4 nights in Sep 2019
Response from Hotel Mi Casita on Sep 27, 2019
Thank you for your comments Mrs. Blanca Verdugo for us it was a pacer your visit and we hope to improve day by day hopefully come back soon, we send you greetings from the whole team. Atte: Martha Enriquez

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There were bedbugs and many places were bitten. I was so annoyed that I was too itch to come home.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

I wasn't able to stay there because the hotel does not accept American Express. I wish Expedia would list this when advertising for this hotel. Thanks.
Stayed 1 night in Jul 2019
Response from recepcion on Jul 9, 2019
Good Morning Thank you very much for your comments. we also have deposit option or electronic transfer We hope to receive you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near Plaza Borda is very convenient. And the view! ❤️
Stayed 2 nights in Apr 2019
Response from Hotel Mi Casita on Apr 17, 2019
Good morning we appreciate your comments hoping to improve day by day. We send cordial greetings. Atte: Reception

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For us old folks it was in a great location, very close to the Zocolo. The beds were comfortable, the personnel very friendly. Even the view was great!
Stayed 3 nights in Jan 2019
Response from Hotel Mi Casita on Jan 27, 2019
Hello good afternoon. It was a pleasure to have your visit with us, thank you for your comments we loved your opinion and help us improve every day more. See you soon Atte: Reception.

10/10 Excellent

Todd

My new favorite hotel in Taxco
We fell in love with Hotel Mi Casita from the moment we walked through the gate (ring the bell, and pull it towards you when you hear the buzz, and then push it forward to open). The hotel staff made us feel welcome from the get-go, everybody is warm and friendly. The room was immaculate and very comfortable and the hotel has great views all the way around. Special thanks to Adolfo, who was always waiting with our key in hand everytime we returned and was always greeting us with a smile. Five Stars and 2 Thumbs up.
Stayed 3 nights in Aug 2018
Response from Team by Hotel Mi Casita on Sep 23, 2018
Thank you We are waiting for you in your next visit in your little house

10/10 Excellent

Joyce , los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
I had an amazing experience with my family and also I included a last minute infant so staff was very generous to add to our room a microwave. Staff was extra helpful and very educated ! Defiantly a great experice maybe just a bit inconvenience with internet connection but overall was a nice getaway from the noisy Mexico City.
Stayed 1 night in Mar 2018
Response from Erick Munguia. on Apr 22, 2018
Thank you, dear Joyce, we are delighted that our hotel has met your expectations. We greatly appreciate your comments. Greetings and until next time.

10/10 Excellent

Carlos, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in Taxco
I made a reservation at this property by pure luck, as Taxco was completely full the weekend I needed accommodation. Michele and her staff are just FANTASTIC. They made our weekend. Their professionalism and genuine care made us enjoy our two day weekend to the fullest. In addition, this bed and breakfast is gorgeous and its location could not be better. If you see this hotel listed and available say YES and book it.
Stayed 2 nights in Mar 2018
Response from Rosy on Apr 5, 2018
Thank you Carlos! Looking forward to having you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very convenient to the Zocalo/Center and good restaurants. Staff were very friendly and helpful. My room has private access to a terrace.
Stayed 1 night in Mar 2018
Response from Lucy Angeles. on Mar 26, 2018
Thank you for your comment. It encorages us to keep going.

8/10 Good

TwoSeniors, Bend, OR, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel with drawbacks
Mi Casita has lots of character and is located near the lively zocalo. English speaking hostess was most helpful. Room was very comfortable and even included many books of several languages. WiFi and TV were very good; we even found one station with English lang movies. Drawbacks: loud singing and music beneath hotel until 10 p.m., noisy traffic forced to climb hill beside hotel, car park located quarter mile down steep hill, continental breakfast was one croissant with coffee or tea only--no fruit or fruit juice. If these drawbacks don't bother you, this is a charming small, safe hotel.
Stayed 3 nights in Feb 2018

4/10 Poor

john, Michigan

Disliked: Property conditions & facilities, room comfort
Great location if you are deaf
Quaint hotel in need of updating, specially bathrooms. Non stop traffic noise, blending in with loud music until very late. Very poor breakfast.
Stayed 1 night in Jan 2018
Response from Lucy Angeles on Jan 30, 2018
Thanks for your comments. These make us improve every day and take care of the requests of our guests.

10/10 Excellent

Happy Traveler, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside treasure
We thoroughly enjoyed our stay at Mi Casita. The location is really close to the central plaza (although there is a walk up a slight path and stairs to climb from the taxi dropoff). The walk to the plaza is an adventure as you walk on cobblestone paths, continuously going up and down, in the midst of constant traffic, with few sidewalks to walk upon, but with cautious drivers who have learned to be wary of awed tourists. The location of rooms 1 and 2 tends to be noisy at night, ask for another if that might be a problem for you. The breakfast is continental but very basic. The hosts are warm and helpful, ready to assist as needed. A good choice.
Stayed 3 nights in Jan 2018
Response from Lucy Angeles on Jan 30, 2018
Thanks for your comments. These make us improve every day and take care of the requests of our guests.

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint, clean and vintage Spanish-Mexican! Perfect location!
Stayed 1 night in Dec 2017
Response from Lucy Angeles. on Jan 9, 2018
Thank you for your visit.

10/10 Excellent

CR, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Charming hotel with view of the cathedral. Close to many of the key places to visit. Continental breakfast included.
Stayed 1 night in Dec 2017
Response from Lucy Angeles on Jan 2, 2018
Thank you for your visit and your commentary. It was a pleasure to serve you.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location, could be a bit better
The first room I was given smelled like mold, then I was given another room with so so bed sheets. Finally, I was moved to a nice room, on the upper floor. Try to avoid the lower floor. Great location and very friendly people!
Stayed 2 nights in Nov 2017
Response from Lucy Angeles on Jan 31, 2018
Thanks for your comments. These make us improve every day and take care of the requests of our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the Zocolo. Very comfortable.
Stayed 3 nights in Nov 2017
Response from Lucy on Dec 5, 2017
Thank you, It has been a pleasure for us

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great place, quiet, perfectly located and beautiful
Stayed 1 night in Aug 2017
Response from Lucy on Aug 19, 2017
Dear guest It has been a pleasure to serve you and have you at Mi Casita, we hope you have enjoyed our service. We wish you a good trip and hope to serve you again. We appreciate your preference and your comment, that will be For us a gift and a recommendation. Atte. Staff at Hotel Mi Casita

10/10 Excellent

Kira, austin, tx

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful& authentic Taxco hotel
This hotel is authentic and beautiful, with breathtaking views and an awesome location. I highly recommend staying here! We will definitely be back

10/10 Excellent

Travis, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The location is only topped off by the views from the roof top terrace.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again! Located in Taxco's downtown, a couple of minutes (walking) away from Santa Prisca (Taxco's main church) and restaurants and shops. Hotel with one of the best views as well.

10/10 Excellent

David, Boulder, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is where?
This is a lovely hotel, no question about it. We stayed here only one night, and I wish we would have stayed longer. The town is so darn interesting! Like almost all of the town, this hotel is located on a small cobble walkway that is NOT accessible by car. The entrance is through a locked gate. Lucy met us at the gate, and graciously welcomed us to our "casita" There are steps to the upper level. There is a large common room that is tastefully decorated which serves as the reception/breakfast room. Our room was on the second level, fronting on a walkway/balcony, overlooking the town. (there is a view of the cathedral, though somewhat obstructed by a building in between.) Our room was lovely, with nice furniture and a good bed. The bathroom is tasteful mexican tiles. Lucy and her staff were very pleasant and helpful, and made our stay very enjoyable. There is also a lite breakfast served. The one drawback, as mentioned below, is the taxis that run all hours. Because of the narrow streets, and the overlooking nature of our room, we got a lot of street noise.
Response from Lucy on Sep 28, 2016
Thanks for visiting Hotel Mi Casita, was a real pleasure to serve you.

10/10 Excellent

Marc, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Central Hotel
This hotel is quite charming and has a very unique character. My room was quite large, with a fireplace and couch. It was also beautifully decorated. The location was oerfect - just a block from the zocalo and cathedral. The hosts were very gelpful and went out of their way to ensure my stay was pleasant.
Thank you pro your comment. It has been a plaser assist you.

10/10 Excellent

H&L, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in centre of Taxco. Excellent service.
Upon arriving in Taxco, I inadvertantly left my backpack in a taxi and lost my passport and tourist card. The owner of the hotel Mi Casita (Michele) took a personal interest in my problem and generously offered her time to assist me with all of the steps involved in recovering a temporary passport. Since I could speak very little Spanish, Michele came with me to the police station to translate and start the investigation. Michele contacted the bus line, hotel in Mexico, and airlines, the embassy to make the necessary changes in dates, etc. Her concern and involvement allowed us to enjoy the time left of our vacation and return to our country safely. I highly recommend this hotel and express our gratitude to Michele.
Response from Lucy on Jul 3, 2016
Thank you for choosing Hotel Mi Casita and for your comment. We're at your service

8/10 Good

a wandering bir, Canada

Liked: Staff & service
good location
The hotel is on the slope partially facing the main Cathedral so we got great view for sunset & at night time. The door of our room is glass door like a 'French door' separate the hallway & our room. Very noisy at night.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
I can't reccomend this hotel enough! It is worth going to Mexico just to go to taxco and this hotel! The staff are so helpful! Great value for money and in the best location! The bathrooms we decked out in amazing tiles and the balcony scream to be used and drunk apon! The town is quaint and relaxing! Great for souviner shopping! We had an amazing time. However we weren't there long enough to go to the caves and national park - but this just means I will have to go back one day!
We look forward to your visit again. It was a pleasure to serve you.

6/10 Okay

World traveler, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Picturesque hotel
Beautiful hotel, but you must walk several steps to the hotel and some of the rooms. The breakfast was awful. You do get fresh squeezed orange juice, but the sweet bread is not fresh nor do they offer options; you only get a re- heated single piece of bread. It is a shame as Mexico offers a wonderful selection of sweet breads.

2/10 Terrible

Oscar

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
El hotel no está a pie de calle, por lo que tuve que subir bastantes escaleras con mis maletas (soy una persona de tercera edad), y nadie del hotel estuvo para apoyarme, no tiene aire acondicionado en las habitaciones y las habitaciones no tienen una adecuada ventilación, el colchón es malísimo, muy duro e incómodo, pagué 2 noches y solo utilicé una noche
Stayed 1 night in Mar 2023
Response from mi casita on Mar 9, 2023
Buenas tardes lamentamos los inconvenientes presentados.se le realizara la devolución del 50% de la segunda noche

2/10 Terrible

Tannia

Stayed 1 night in Oct 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel sin estacionamiento
Muy bien ubicado. Agradable la estancia. Bien cuidado el establecimiento. El problema no estacionamiento y hubo que andar preguntando de su ubicación. Retirado.
Vista desde el balcón
Stayed 3 nights in Sep 2022
Response from hotel mi casita on Oct 17, 2022
buenos días fue un placer recibirlos en esta su casita en Taxco,agradecemos sus comentarios aquí los esperamos cuando gusten

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, bien localizado. Buen servicio del personal y el lugar muy acogedor.
Stayed 2 nights in Jun 2022
Response from Hotel Mi Casita on Jun 26, 2022
buenos días fue un placer recibirles en esta su casita en Taxco,agradecemos sus comentarios aquí los esperamos cuando gusten. att Hotel Mi Casita

10/10 Excellent

adriana

Stayed 3 nights in Jun 2022

4/10 Poor

Virginia

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2022
Response from hotel mi casita on May 31, 2022
Buenos dias sra virginia fue un placer recibirle ,lamentamos inconvenientes presentados una disculpa . att hotel mi casita

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from hotel mi casita on Dec 7, 2021
fue un placer recibirles en esta su casita en taxco

10/10 Excellent

Gabriel

Travelled with family
Liked: Staff & service, property conditions & facilities
Todo bonito los baños viejos camas viejas
Stayed 2 nights in Nov 2021
Response from mi casita on Nov 12, 2021
fue un placer recibirlos agradecemos sus comentarios

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service
Para el precio No es lo que se esperaría
Stayed 2 nights in Apr 2021
Response from hotel mi casita on Apr 28, 2021
fue un placer recibirlos a esta su casita en taxco. aqui los esperamos cuando gusten

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Hotel bien ubicado. Queda cerca todo prácticamente. Solo tengo día inconvenientes. El estacionamiento no está contiguo al hotel. Hay que bajar calles. Y el sanitario está algo incómodo para sentarse
Stayed 1 night in Mar 2021
Response from hotel mi casita on Apr 2, 2021
Buenas tardes Jorge Agradecemos sus comentarios y tomaremos en cuenta sus observaciones. fue un placer recibirles. Aqui los esperamos cuando gusten a esta su casita en taxco.

4/10 Poor

Isabel, Poza Rica, Ver.

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
La ubicación esta pésima , nunca nos fueron a limpiar la habitación, según por la pandemia , éramos 3 personas, 3 días , solo 1 rollo de papel , 2 sobres minúsculos de shampoo y 2!jabobciyos , nunca nos fueron a limpiar y cuando reclamamos al tercer día , fue que nos llevaron toallas. La habitación daba a la calle y para llegar, el acceso está horrible . No lo recomiendo. No vuelvo
Stayed 3 nights in Dec 2020
Response from Hotel mi casita on Jan 4, 2021
Buenas tardes Sra. Isabel. Lamentamos que no hayan disfrutado su estancia . Son los protocolos que debemos seguir ante esta situación del covid-19 No tenemos acceso a las habitaciones por precaución para ustedes y la nuestra Es un protocolo general de covid , en la toma de temperatura así nos los marca el protocolo que debemos tomar la temperatura cada vez de que entran, y lamentamos que para ustedes haya sido una molestia . Y las calles de Taxco así son es la topografía de Taxco es parte del encanto de nuestro pueblo. En cuanto a los insumos lamentablemente no los encontramos cuando subimos a su habitación .

10/10 Excellent

Marisela, Ciudad Juárez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito y céntrico. enseguida hay donde comer y se traslada uno facilmente a cualquier lugar a pie. Excelente atención, volveríamos nuevamente al hotel
Stayed 3 nights in Oct 2020
Response from hotel mi casita on Nov 30, 2020
muchísimas gracias por su preferencia fue un placer recibirles a esta su casita en Taxco , aqui los esperamos cuando gusten . saludos cordiales

8/10 Good

Maria Isabel

Liked: Staff & service, property conditions & facilities, room comfort
Fin de semana
Lo mejor de todo la distancia al centro. Sugiero contactar al establecimiento al llegar, ellos te ayudan a identificar donde estacionar tu auto (tienen convenio). Sugiero que detallen el “incluye desayuno” porque solo es café y pan.
Stayed 2 nights in Mar 2020
Response from Hotel Mi Casita on Mar 17, 2020
Muchas gracias por su buen comentario, seguiremos trabajando para seguir brindandole la mejor estancia. Hotel mi Casita, su casita en Taxco le espera con los brazos abiertos en su próxima visita. Saludos cordiales. Atte.: Recepcion

10/10 Excellent

M Belem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómoda mi estancia, muy amable su personal , muy limpio y muy ameno ese delicioso café y el cuerno con
Stayed 5 nights in Mar 2020
Response from Hotel Mi Casita on Mar 13, 2020
Gracias por sus comentarios ya que nos hacen mejorar día con día, son ustedes unas excelentes personas. Esperando regresen pronto.