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Reviews of Cesar Hotel & spa

5 out of 5
Cesar Hotel & spa
AVENUE MOHAMED VI, Tangier, TNG

Reviews

6.4
Rating 10 - Excellent. 5 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

7.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in process was horrible , because the stuff in the hotel did not receive the confirmation email . So I called orbitz two time every time I had to wait for a long time . First the girl who get my called didn’t even bother to underw to the problem and she said she will call me back but never did . The hotel stuff offer to give me a room regardless but I decide to call second time that when “Sulimane”answer and he was very hopeful. Even called after to check if everything went well.
Stayed 1 night in Aug 2018
Response from soumia on Oct 4, 2018
Thank you for staying with us. We appreciate your review!

10/10 Excellent

Gia D, N.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachfront hotel
Loved the view and the location.I would definitely stay at this hotel again and i would highly recommend this hotel.

6/10 Okay

shabs, united kingdom

Liked: Cleanliness, room comfort
Disliked: Staff & service
nice hotel but no one speaks english
No one understood what an English cup was. Even after explaining and showing pictures of how an English cup of tea is served, staff still didn't get it. Staff are generally not very friendly and inviting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
swimming pool was very good. Lunch very good The only problem was the noise from other rooms, chairs and voices....

6/10 Okay

Bernard, Zagreb

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mike, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lame service, but ok rooms
Staff were very unhelpful, made simple requests that were ignored. You'll need to speak French or Arabic to be understood (and assisted). Building itself is ok, but don't expect the kind of hotel service you'd get in any other 4-star hotel in Europe or the US.

6/10 Okay

Peter, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice building, lousy service
The suite itself was quite nice, but the staff's service was really REALLY bad. Room service showed up with plates in hand, covered with tinfoil, and zero condiments (like a relative sending you home with leftovers). When we asked for napkins we were given a box of facial tissues. When we asked for salt and ketchup they said ok and then never showed. At checkout we were told that housekeeping reported that we took ONE towel (didn't, but paid anyway just to get out of there). If you don't speak Arabic or French consider yourself on your own and will have to fend for yourself for everything,

6/10 Okay

mark, mijas costa spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice large rooms
room was excellent balcony looking out to sea the hotel receptionist are very abrupt to the point of being rude .when i was checking in 2 people were complaining about their attitude .i had read this previousley .the hotel needs to sort this there are so many reviews saying this are they reading them? location good, bar ok on 7th floor breakfast average

6/10 Okay

Richard, Riverside, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worked for me
I was visiting Tangiers to get some writing done. I wanted peace, comfort (including air conditioning), good facilities, and adequate food. I also wanted to smoke in my room. On the basis of the reviews I had read when deciding on a hotel in Tangiers, I had not expected good service. My expectations were met. The desk staff were very poorly informed and sometimes rude and unhelpful. The dining staff was pleasant enough but not well disciplined. The food was good. Because of its location away from the city center (though on the beach) and also perhaps its reviews, there were few tourists. Most of the guests were Moroccans and those who were not were primarily businesspeople with cell phones (no international calls from the room.) The decor was aggressively modern/non-traditional. No one speaks English (I managed with my reasonably fluent French).

6/10 Okay

Sm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well worth the stay
it was an enjoyable stay.very clean,confortable,the location right opposite the malabta beach,very near the centre town.We had breakfast buffet ,it's ok but there is lots of places to eat outside the hotel at 70 dh (£6.00).

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour
Très bien Accueil souriant Hôtel propre Chambre bien faite
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Idriss on Sep 25, 2019
Dear Guest, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us contact us directly or via booking.com our preffered partner , in advance and we will provide you with the best possible deals . Thank you, once again, for your kind words.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Hele slechte hotel. Bij het uitchecken werd ik beschuldigt van het meenemen van een badjas. De personeel wou in mij koffer kijken. Ik raad deze hotel niet aan
Stayed 2 nights in Aug 2019
Response from IDRISS on Aug 11, 2019
Thank you for taking the time to write us a review. We, at Hotel Cesar &Spa were very sorry about what happened to you.We are taking this matter in serious and making sure this will no more happened to our guests.

8/10 Good

sinan hakki

Liked: Property conditions & facilities, room comfort
Larm om natten
Fint hotel men meget larm om natten
Stayed 1 night in Feb 2019

8/10 Good

rafika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positif
Hôtel bien situé à Tanger,pas loin des bons restaurants(je vous conseille Woods...vous pouvez vous rendre à pied).. accueil chaleureux,salle de sport bien équipée avec un coach au top, accès à la piscine et le petit plus... chambre spacieuse et propre, laiterie confortable mais il n'y a pas la déco du luxe... pour un 5etoiles ils pourraient mieux faire.
Stayed 7 nights in Jan 2019

4/10 Poor

SAID

Disliked: Cleanliness, staff & service
Said
Dåligt service,4 ⭐️⭐️⭐️⭐️ Inte 5, Spa 👍, Reception 👎👎👎👎👎
Stayed 2 nights in Jul 2018

8/10 Good

ABDELKADER, BOURGES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRÈS BON ETABLISSEMENT SPA ET BIEN ETRE IRRÉPROCHABLE CHAMBRE IMPECCABLE
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé, propre et très accueillant
Hôtel très bien placé, situé sur la corniche face à la mer Restaurant dépendants de l'hôtel de bonne qualité Quartier très calme Pour moins de 1 €, le taxi vous dépose en plein coeur ville

4/10 Poor

sara, Bruxelles

Disliked: Staff & service, property conditions & facilities, room comfort
Non intéressant
Acceuil a la reception nul, tres froid et non professionnel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

DIAB, السعودية

Liked: Staff & service
Disliked: Room comfort
رائع كخدمة ولكن مبنى الفندق قديم يحتاج اعادة ترميم
كانت الريح شديدة والنوافذ تصدر اصوات مزعجة لا يوجد مواقف خاصة بالفندق

2/10 Terrible

Yamile Bonne, Guipúzkoa

Disliked: Cleanliness, staff & service, room comfort
Mala suerte o mala experiencia......
Resumiendo estancia fuimos a tánger por 4 días y la 2 noche decidimos regresarnos , se nos hizo desagradable desde que pisamos el hotel gracias a el recepcionista que al llegar el trato que nos brindo fue desagradable no, lo siguiente a partir de ahí nuestro malestar fue en aumento.La habitación no estaba del todo limpia ,el desayuno no se podía elegir mucho para ser un hotel 5 estrellas, el hotel se encuentra muy bién ubicado pero nuestra experiencia no fue buena.

8/10 Good

achraf, madrid

Liked: Cleanliness, staff & service, room comfort
acha
il est bien passer trankil

6/10 Okay

Camani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Saq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig

2/10 Terrible

Mikael Tümmler, Cph, Denmark

Disliked: Staff & service
The reservation didn't go through!
...and the hotel staff thought it was my problem entirely, and did NOTHING to help me and my family. Got more help from random natives, when we moved on to find another place.

10/10 Excellent

Luis, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien situado y con bonitas vistas
Llegamos a ultima hora de la tarde y nos recibieron con un trato muy agradable por parte del personal de recepcion y despues la habitacion nos sorprendio por su limpieza y vistas al mar

6/10 Okay

Sanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Hassan, Belgique

Liked: Cleanliness
Emplacement correct
le parking était ok, par contre bruit incessant à partir de 7h du matin car juste au dessus du restaurant et insonorisation nulle.

8/10 Good

Michael, St.Petersburg, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
OK tourist hotel - but not for business trips
Check-in took almost 2 hours due to problems with last-minute reservation and room being not ready - but settled after all - people at recepton are nice and friendly and willing to help if they can. Around are beaches only (really across the street), nothing else basically, everything else is miles away. Spa is good and recommended. WiFi is laggy but most of the time works - but you never know.

4/10 Poor

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel
Aucun service, 30 minutes pr aller en ville. Piscine independante de l hotel horaires restrictifs.