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Reviews of Homewood Suites Tampa Airport

3 out of 5
Homewood Suites Tampa Airport
5325 Avion Park Dr, Tampa, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1003 reviews" "
Rating 8 - Good. 241 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Estevao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2024
Response from MARCELL - GUEST SERVICE MANAGER on May 1, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Mark, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting at their pool, you would think you are at a resort somewhere away from it all, despite being next to two highways and the airport. The surrounding buildings and landscaping block views and mitigate noise. Suites are great, breakfast is decent, and staff service is outstanding. Parking is a PAIN because you must park in a garage with small spaces, but it's free. There is one restaurant within walking distance but you really need a car to stay here. If you have a car, you are very centrally located to downtown, the airport, shopping, and the causeway. I would absolutely stay here again.
Stayed 2 nights in Apr 2024
Response from MARCELL - GUEST SERVICE MANAGER on May 1, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Apr 28, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Sasha

Stayed 2 nights in Apr 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in a two room suite for a week and we enjoyed our stay! Pros: -All the staff we encountered were friendly and helpful -The pool was warm! -The hotel is right across the street from the airport (this was a huge plus after a long day of travel and you just want to lay down!) - Housekeeping was wonderful - Breakfast was good (typical offerings) and the staff worked hard to make sure the food was stocked. - Parking garage was convenient and we never had a problem finding a space Cons: - The mattresses were worn (deep in the middle) - The showers didn’t drain well (we just lived with it, and didn’t mention it to the hotel) Overall we would stay here again. Having two bedrooms is a must with teenagers so everyone can have their own space, and bed! This hotel provided what we needed!
Response from Lindsay AGM on Apr 17, 2024
Thank you so much for taking the time to offer feedback of your time with us. We'll be reviewing your comments with the team. We hope to welcome you back soon!

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity for everything you need the convenience.
Stayed 2 nights in Apr 2024
Response from Lindsay AGM on Apr 9, 2024
Thank you for staying with us. We hope to welcome you back soon!

10/10 Excellent

mark

Travelled with partner
Liked: Property conditions & facilities
Rooms clean, staff friendly and helpful
Stayed 1 night in Apr 2024
Response from Lindsay AGM on Apr 9, 2024
Thank you for staying with. We can't wait to welcome you back!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Lindsay AGM on Apr 4, 2024
Thank you for staying with us. We hope to welcom you back again soon!

10/10 Excellent

Wilfredo, Bayamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 25, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 Good

debra, boca raton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff!
Stayed 2 nights in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 18, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only in the room for about five hours. The room was nicer than I expected. It was clean and the hotel is conveniently located four minutes from the airport.
Stayed 1 night in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 17, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 17, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 Good

Denise D

Travelled with family
Liked: Cleanliness, amenities
Great coffee bar...day and night.
Stayed 2 nights in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 11, 2024
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 Good

Nicole, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MARCELL - GUEST SERVICE MANAGER on Mar 10, 2024
Thank you for staying with us. We hope to welcome you back soon!

10/10 Excellent

rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place courteous people
Stayed 1 night in Feb 2024
Response from Lindsay AGM on Mar 2, 2024
Thank you for staying with us. We hope to welcome you back soon!

8/10 Good

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms.
Stayed 1 night in Dec 2023
Response from Lindsay AGM on Mar 1, 2024
Thank you for staying with us. We hope to welcome you back soon!

10/10 Excellent

Turekisha

Stayed 1 night in Feb 2024
Response from Lindsay AGM on Mar 21, 2024
Thank you for staying with us. We can't wait to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded
great room. they upgraded us to a double bedroom. Great upgrade. We will be staying again.
Stayed 1 night in Feb 2024
Response from Lindsay AGM on Feb 10, 2024
Thank you for staying with us and taking the time to leave this 10- star review. We are happy to see you enjoyed your time with us and can't wait to welcome you back soon!

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and welcoming
Stayed 3 nights in Feb 2024
Response from Lindsay AGM on Feb 9, 2024
Thank you for staying with us and taking the time to leave this 5-star review. We hope to welcome you back soon!

10/10 Excellent

Paul

Stayed 3 nights in Feb 2024
Response from Lindsay AGM on Mar 21, 2024
Thank you for staying with us. We hope to welcome you back soon!

8/10 Good

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Lindsay AGM on Feb 6, 2024
Thank you for staying with us. We hope to welcome you back soon!

10/10 Excellent

ulysses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything!!
Stayed 2 nights in Feb 2024
Response from MARCELL - GUEST SERVICE MANAGER on Feb 4, 2024
Thank you for staying with us and taking the time to leave this 10 star review. We hope to welcome you back soon!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from MARCELL - GUEST SERVICE MANAGER on Feb 4, 2024
Thank you for staying with us and taking the time to leave this 10 star review. We hope to welcome you back soon!

10/10 Excellent

Selam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from MARCELL - GUEST SERVICE MANAGER on Feb 3, 2024
Thank you for staying with us and taking the time to leave this 10 star review. We hope to welcome you back soon!

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Comftable stay. Good friendly staff. Very good breakfast
Stayed 2 nights in Jan 2024
Response from Lindsay AGM on Feb 1, 2024
Awesome to see you enjoyed your time with us. We can't wait to welcome you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lindsay AGM on Jan 30, 2024
Thank you for staying with us. We hope to welcome you back soon!

8/10 Good

Enid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time, the air conditioner was loud and not functioning they change our bedroom without any problem.
Stayed 1 night in Dec 2023
Response from Lindsay AGM on Jan 25, 2024
Thank you for taking the time to offer feedback of your time with us. We apologize about the AC issue you experienced but are happy to hear the team was able to move you. We hope to welcome you back in the future!

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Jan 22, 2024
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Minying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies and the manager are so nice to us. The bed are comfortable, and the room is clean.
Stayed 4 nights in Jan 2024
Response from Lindsay AGM on Jan 16, 2024
Thank you for staying with us. We hope to welcome you back soon!

8/10 Good

Douglas

Stayed 1 night in Jan 2024
Response from MARCELL - GUEST SERVICE MANAGER on Jan 16, 2024
Thank you for your review! It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024
Response from Lindsay AGM on Feb 1, 2024
Thank you for staying with us and taking the time to leave this 5 star review. We hope to welcome you back soon!

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond to help us out both at check in and check out. Rooms were very clean and beautiful. Would definitely stay here again.
Stayed 1 night in Jan 2024
Response from MARCELL - GUEST SERVICE MANAGER on Jan 8, 2024
Thank you so much for taking the time to leave a review! Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MARCELL - GUEST SERVICE MANAGER on Jan 8, 2024
Thank you for taking the time to leave a review. I am disappointed to see that we were unable to meet your expectations during your recent stay. I did not see any maintenance or housekeeping requests associated with your room. Any additional information that you might be willing to share would be extremely helpful in addressing your concerns. Please know that anytime you stay with us we invite you to share any concerns with our front desk and we will make it right!Any scores of 8 or lower are considered 'failing' by Hilton. We take our surveys very seriously and do our best to respond personally when we fall short of your expectations. It is always our goal to use the input of our valued guests to improve our service whenever possible. I hope that we have another opportunity to better serve you in the future.

10/10 Excellent

Julie, stanford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer hotel. Stayed in a suite with 2 queen bedrooms, mini kitchen and living area. Spacious and clean. Worked well for 5 adults. Parking right next door was a breeze. Pizza delivery to us was easy - check in and out was simple. Staff was helpful with extra towels and tissues. Would stay again.
Stayed 1 night in Jan 2024
Response from MARCELL - GUEST SERVICE MANAGER on Jan 8, 2024
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Brian

Stayed 3 nights in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Jan 8, 2024
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Jan 8, 2024
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff (front desk, breakfast staff, maid staff) were all very nice and accommodating. The rooms were spacious and suited our family just fine, but the mattress and pillows could have been better. Breakfast was pretty standard and staff was very attentive. Location was great, by many stores, restaurants and although minutes from the airport, you did not hear any plans flying by. The front desk staff stated and sign placed in the room indicated that maid service was every other day, but it was actually after every second day. This wasn't a problem, but was expecting the service to be as as stated. Did lack some toiletry supplies, where we had to ask for on separate occasions, due to staff not providing during housekeeping. Had some problems with the shower head and tub drain was clogged. Both issues were resolved quickly by staff. Shower faucet was leaky. Overall, our stay was satisfactory.
Stayed 11 nights in Dec 2023
Response from Marcell - Guest Service Manager on Jan 7, 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Rosita

Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Jan 22, 2024
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Leslie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Great rooms, clean
Response from Marcell - Guest Service Manager on Jan 7, 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Jan 7, 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 Excellent

Marci

Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Jan 22, 2024
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

8/10 Good

Chris

Travelled with family
Property is decent although room is a little worn out... Definitely needs update. Staff were a little too familiar but for the most part were pleasant.
Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Jan 7, 2024
Thank you so much for your feedback, we appreciate you letting us know about your stay! We will be going through a full renovation in the summer of 2024. We look forward to having you back once the property has renovated to give us another opportunity to service you as our guest. Thank you!

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Jan 3, 2024
I am disappointed to see that we were unable to meet your expectations during your recent stay. I hope that we have another opportunity to better serve you in the future. We thank you so much for being our guest!

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marcell - Guest Service Manager on Dec 31, 2023
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Our stay was fine
Stayed 2 nights in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Dec 25, 2023
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Shawnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Dec 25, 2023
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Dec 17, 2023
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

troyt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were amazing.
Stayed 4 nights in Dec 2023
Response from Marcell - Guest Service Manager on Dec 16, 2023
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 Excellent

Jeanette

Stayed 2 nights in Dec 2023
Response from Lindsay AGM on Dec 12, 2023
Thank you for staying with us and leaving this 5-star review. We hope to welcome you back soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bernardo was able to book my transportation for surgery at the parathyroid center. He was so helpful. Everyone we encountered on the property, even the maintenance man was helpful and friendly. Great place to stay.
Stayed 2 nights in Dec 2023
Response from MARCELL - GUEST SERVICE MANAGER on Dec 7, 2023
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks for our team are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.