Couples treatment rooms, body treatments, hot stone massages
Check availability

Reviews of Inkaterra Hacienda Concepcion

3.5 out of 5
Inkaterra Hacienda Concepcion
Rio Madre de Dios Km. 7, Tambopata

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

10/10

Cleanliness

10/10

Staff & service

7.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Amarjyot Singh, London

Liked: Cleanliness, staff & service, amenities
Great property. Lovely location. Quiet. They really need to get 24 hr electricity and air conditioning. Also, the food looked amazong but didnt taste good. So definitely need improvement in that aspect. Cocktails were great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, great food, unique experience! Conveniently planned for you, keeps you busy with interesting and fun excursions but still enough down time to relax. Definitely recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot fault the entire experience. The rooms and main lodge are so atmospheric, the food was authentic and tasty, the excursions were all interesting and the service was incredible. I was unwell and the staff went above and beyond laying on a special menu and finding me medicine. We had 4 full days and each was unique and educational.

10/10 Excellent

Vrushali, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the time of our lives here at inkaterra hacienda concepcion. Everyone was very friendly and professional. My animal lover daughter saw a lot of caymans and cute colorful birds during the activities they had arranged. Being a vegetarian i was expecting to not have many options but was pleasantly surprised with the excellent vegetarian meals they had. Everything went smooth and we had a great time. Thank you expedia and inkaterra for giving us awesome memories.
Stayed 3 nights in Jul 2022

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing experience staying here. Everything runs so smoothly from checkin to the excursions. The staff is so helpful and very friendly. The food is AMAZING!
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable but with significant inconveniences
We had an excellent stay, but with some significant inconveniences. Service was excellent, the food was good (though somewhat repetitive and portions are quite small), and the entire hotel is beautiful. Our guide Pedro was fantastic - friendly and knowledgeable, and we were lucky to see many animals. The main problem is that electricity is only available for some hours of the day. This means that you may return from a hike in the jungle, all sweaty with an outside temperature of over 30 degrees, but the fan will not be working and your room will be as hot as the outside. Also, the rooms are very poorly lit, and with only 2 power outlets you don’t have enough time to charge phones and other electronics before the power goes down. Also, the dining room was short on staff during most dinners so we had to wait for a very long time for our food.
Stayed 3 nights in May 2022
Response from Ecommerce Team on Jun 3, 2022
Dear guest, Thank you for taking the time to write about our property. We are glad that you enjoyed your stay with us and appreciate your comments that will help us to keep improving our service. We hope to welcome you again in this or other Inkaterra property. Kind regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and extremely helpful. Accommodations were unique and pleasant, in tune with nature and the surroundings. Grounds were beautiful and well maintained. Food was authentic and well prepared. Wildlife was abundant and tour guides were very knowledgeable and helpful. Everyone spoke English very well.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021

10/10 Excellent

Shine, Kochi, Kerala,India

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location True nature conservation and truely ecofriendly All the staff are committed and strives for excellence Truely once in lifetime experience
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful and well kept. Staff are all friendly and courteous, and kitchen staff was accommodating for our vegetarian diet restrictions
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a rewarding experience. The staff at Inkaterra Hacienda Conception was collective in its commitment to our experience, starting with email communication to get transportation details staright. Our jungle excursions were varied, informative, and just plain fun. Food was delicious. The property was well maintained (don’t expect the Ritz-Carlton...this is the rainforest) and really interesting. And the staff was friendly and helpful at all times. If you visit during a hot time of year, you will sweat at just about all hours. But you will also sleep well at night following days of activities that will exhaust you. Just a cool place to visit. Feels like the resort in Dirty Dancing where the staff lived on site, became good friends, and got to know the guests personally. One of a kind place.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Adelle

Fantastic Experience! Highly Recommend
There's nothing to nitpick here honestly. Everything was taken care of. The staff took great care of everyone and everything ran like clockwork. Food was good, service was great and the tours taught a fair bit about the environment you're living in. I especially liked that some of the food we ate came from the forest itself. There are two (from what I can see) main types of accommodation - one where the rooms are in the main building, another where you live a short walk away in cabanas (chalet-like huts) surrounded by the forest. Both seem to work out fine it all depends on your preference. We loved our room within the main building where it was easily accessible to meals, meeting points for tours and WiFi. Electricity is not available for 24hrs but that was a small problem since you're either out for your planned tour or sleeping. I liked that there were doing their part for sustainability. Would highly recommend this place!
Stayed 2 nights in Aug 2018

10/10 Excellent

Malcolm, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place
We stayed here before starting a 3 week tour of South America. The location, staff, food and rooms were excellent, a great place to stay for a couple of days to get over jet-lag and relax in the evenings, no telephones, no TV - bliss.
Stayed 2 nights in Feb 2018

10/10 Excellent

ht, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a wonderful experience. Would recommend it highly to everyone. Our guide was excellent.
Stayed 3 nights in May 2018

10/10 Excellent

Bev, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cabin and excellent excursions
Think summer camp for families....well planned excursions, friendly guides, delicious food. Excellent experience-highly recommend.
Stayed 3 nights in Mar 2018

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable experience!
It was a truly amazing stay. The location is superb, nature at its best; the staff was excellent, very attentive and detail oriented. The food was outstanding, surprisingly so in such a remote location, but as they use local produce it’s all fresh and tasteful. The guide, Benjamin, was very caring and knowledgable and made the trip extra special. Made sure that I was comfortable and was able to keep pace as I had injured myself on a previous tour. The staff in the restaurant, notably Rodrigo, made the experience also special. The sunrise boat ride was particularly enjoyable. Would return in a heartbeat. Thanks to all.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll never want to leave
This is an excellent place to venture out into the Peruvian Amazon. Cool excursions, great guides and all inclusive breakfast, lunch and dinner are really good. I can't say enough great things about this place.
Stayed 4 nights in Mar 2018

10/10 Excellent

Steve, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation and adventure!
We arrived at the Inkaterra Hacienda Conception after hiking the Inca Trail...we were looking for a bit of comfort and relaxation but also some activity and this was the perfect spot for it. The facilities were incredible...well laid out cabanas, hot water, great food and really friendly and outgoing staff. The activities planned for us were interesting and some required a bit of effort but they were a nice wind down after the Inca Trail trek. There are lots of things to see even just on the grounds of the hotel. The daily happy hour (2 for 1 drinks and they have a fairly skilled bartender) is a highlight of the day! Value for price is high and I wouldn’t hesitate to recommend Inkaterra!
Stayed 3 nights in Nov 2017

10/10 Excellent

jazlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the rainforest! Be prepared for no air conditioning. All tours and meals included. Made for an amazing 3 days!
Stayed 3 nights in Oct 2017

8/10 Good

ora

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ERICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
necesitan mantenimiento algunas cabañas goteras
Stayed 3 nights in Jan 2024

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities, room comfort
Muy amable. Buen servicio
Stayed 2 nights in Sep 2022

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel en Valle Sagrado
La vista desde el hotel es hermosa. La arquitectura y tranquilidad del lugar crean una experiencia inolvidable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia única
Es un hotel accesible fácilmente, sin embargo es un lugar remoto lleno de vida. Permite una experiencia confortable para poder conocer el Amazonas.