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Reviews of Zpad Residences

2.5 out of 5
Zpad Residences
Dadison St., Tacloban, Leyte

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 206 reviews" "
Rating 8 - Good. 78 out of 206 reviews" "
Rating 6 - Okay. 23 out of 206 reviews" "
Rating 4 - Poor. 14 out of 206 reviews" "
Rating 2 - Terrible. 5 out of 206 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it had and living space around your hotel room. That is shared but you rarely see any of the other guests. Plus there’s smoking designated areas. That’s a plus.
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in May 2024

10/10 Excellent

Grace Maysun Bertumen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 7 nights in Apr 2024

10/10 Excellent

Rodney

Liked: Staff & service, amenities, property conditions & facilities
Small but quiet. I slept great
Stayed 1 night in Apr 2024

10/10 Excellent

Lynx

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars
Stayed 1 night in Apr 2024

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Apr 2024

6/10 Okay

Teresita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff and customer service was excellent. One call away and they’re very attentive to your needs. But the property needs some updating like the linens are too old and there was a distinct smell that is coming from bathrooms and too much ants. You cannot leave food outside or it will be devoured by ants even inside the little refrigerator.
Stayed 6 nights in Mar 2024

8/10 Good

Haruo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind to tell me how to visit many tourist attractions.
Stayed 2 nights in Mar 2024

8/10 Good

ASUNCION, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern looking. Staff were courteous.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay for small family, high speed internet and room/kitchen area quite large. Super metro nearby and friendly staff on hand.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2024

8/10 Good

Ian

Stayed 2 nights in Feb 2024

8/10 Good

Valentino

Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 8 nights in Nov 2023

4/10 Poor

Greg

Travelled with partner
Liked: Staff & service
Advertising did not state you share a kitchen and lounge area with another couple, I had already spent a Lot of money for our long stay. So I had to add a lot of extra money to what I had though I all ready paid for in the first place. Zpad failed in telling the truth, and it’s classed as faulse advertising, I’ll never return at all.
Stayed 19 nights in Nov 2023

10/10 Excellent

JOVEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Roselyn

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The property was nice. But need be updated. the bathroom shower was so small. The room we have has roach infested. And the AC is not working properly we complain in the front in, that our AC is not cold enough. That we have to use our portable electric fan. They said somebody will check the AC. But the next day still the same The AC still not been fix. The Front in never offer anything for us atleast electricfan maybe. Cause we inform them that our baby couldn't sleep well because of the hot room.
Stayed 1 night in Sep 2023

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

8/10 Good

ramil

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge.mall close by
Stayed 1 night in Jul 2023

10/10 Excellent

Justin

Stayed 1 night in May 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Though its clean the ground floor unit bathroom emits a foul smell. Can't leave the bathroom door open.
Stayed 1 night in May 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
property shares common area only have private bed and bath. No kitchen, bed was comfortable. shower was SMALL I had to squeeze between door an toilet my shoulder would hit walls if i try to turn sideways. is walking distance to metro mall with food also jolliebees next door and trycylce station
Stayed 7 nights in May 2023

8/10 Good

Ronald

Stayed 1 night in May 2023

8/10 Good

ROBERT

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Nice place. Small mosquitoes when I was there.
Stayed 2 nights in Apr 2023

8/10 Good

Maria

10/10 Excellent

Christina

Stayed 1 night in Nov 2022

10/10 Excellent

Jan ( John)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and pleasent staff. Good room service.
Stayed 28 nights in Aug 2022

4/10 Poor

Joe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poorly maintained.
Stayed 2 nights in Aug 2022

2/10 Terrible

Jerome

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The proper has a string odor like human waste. I think you need to talk to them and fix it.
Stayed 2 nights in Apr 2022
Response from Jerick on Apr 7, 2022
Dear Jerome, Maupay nga adlaw! We sincerely appreciate you taking the time to write us about your recent stay. Your input is important to us and we always try our best to provide an exceptional, safe, and comfortable stay to all our guests - such as you. I am very sorry that you have encountered this kind of concern. We will have to check this matter and will surely fix it accordingly. Our daily goal is to always give an exceptional experience to all our guests, especially in these trying times. All we want is to recover and acknowledge all your concerns because we value your relationship with us. Above all, I hope that it will not dampen your interest and you can still find your way to ZPad Residences. Please know, that I would be very glad to see you again. Damo nga salamat! Hospitably yours, Jerick Florano Area Resident Manager, XYZ Brands

8/10 Good

MIGUEL ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially there was no complimentary drinking water but they were quick to provide when I requested. The bed and blanket were comfortable. The water kept on dripping on the bathroom faucet and from the room you can hear the water drop from the aircon. Despite those, I would still consider staying there again next time.
Stayed 2 nights in Mar 2022
Response from Jerick on Apr 7, 2022
Dear Miguel Andre, Maupay nga adlaw! We sincerely appreciate you taking the time to write us about your recent stay. Your input is important to us and we always try our best to provide an exceptional, safe, and comfortable stay to all our guests - such as you. We are sincerely sorry that this part of our amenity and service has been overlooked. We will have this corrected and ensure that we can deliver the service accordingly. Our daily goal is to always give an exceptional experience to all our guests, especially in these trying times. All we want is to recover and acknowledge all your concerns because we value your relationship with us. Above all, I hope that it will not dampen your interest and you can still find your way to ZPad Residences. Please know, that I would be very glad to see you again. Damo nga salamat! Hospitably yours, Jerick Florano Area Resident Manager, XYZ Brands

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plenty of room in the 2 suites I rented staff very professional food excellent suites very clean
Stayed 1 night in Jan 2022

10/10 Excellent

gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jennylyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Jasmine

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good
The room was clean except for the shared kitchen.
Stayed 6 nights in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and easily accessible from the city
Stayed 1 night in Feb 2020

6/10 Okay

DAVID

Liked: Cleanliness
Fair
Adequate. They don’t tell you that there is shared common place. I was told that breakfast was included when I booked, but they charged me for it anyway.
Stayed 3 nights in Nov 2019

8/10 Good

Anna Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to be back in Zpad residences Tacloban :-)
Stayed 1 night in Nov 2019

6/10 Okay

Blowfish, Laguna Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't aware that accommodations consisted of a combination of a shared living/dining area and a private room. Had a problem with water spilling out of the shower and into the room.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overpriced room. A box with no natural light but air conditioning was ok. Tiny bathroom. Attached to a shared lounge which was extremely hot. One fan didn’t work. Asked about advertised massage but had to travel to another location, wait for the therapist to arrive. Too bad if there was more than one person needing. Decided to forego this option. Was highly recommended but a bit out of the way. Probably wouldn’t recommend.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like home.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found that the condition or wear and tear areas need to be brought up to the high standard that the motel presents.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Staff good service. I don’t like sink bathroom don’t drain dirty.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and place!
Stayed 1 night in Jun 2019

10/10 Excellent

isola taryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom on the small size Great location Clean shower and good water pressure
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in May 2019