Spa treatments featuring hydrotherapy and a scenic rooftop terrace overlooking Grottasanta create an elevated experience for travelers seeking relaxation
In the heart of Grottasanta, UNAHOTELS One Siracusa offers a luxurious retreat with a rooftop terrace, coffee shop, and free breakfast buffet. Unwind at Spa Pensiero with hydrotherapy treatments or indulge in Pilates classes and fitness sessions at the 24-hour gym. With an indoor pool, library, garden views from some rooms' balconies or windows - plus helpful staff - this upscale hotel is perfect for relaxation.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located on the waterfront, UNA HOTELS One Siracusa is in Grottasanta neighborhood and is connected to a shopping center. Capuchin Quarry and Catacombs of St. John are local landmarks, and the area's natural beauty can be seen at Ciane River and Saline Nature Reserve and Saline di Priolo Nature Reserve. Technopark Archimedes and Arkimedeion Museum are also worth visiting. Visit our Syracuse travel guide
Via Diodoro Siculo 4, Syracuse, SR, 96100
What's nearby
Lungomare di Ortigia
9 min drive - 3.0 km
Pista Ciclabile Siracusa
8 min walk - 0.8 km
Museo Archeologico Regionale Paolo Orsi
15 min walk - 1.3 km
Archaeological Park of Neapolis
4 min drive - 2.3 km
Greek Theatre of Syracuse
6 min drive - 2.7 km
Getting around
Targia Station
7 min drive
Fontanarossa Airport (CTA)
48 min drive
Restaurants
Bar Kennedy
10 min walk
Bar F.lli Drago
10 min walk
Bar Tiffany
9 min walk
DolceNero Urban Cafè
15 min walk
Caffè Drago
10 min walk
About this property
UNA HOTELS One Siracusa
Upscale hotel located in Grottasanta
Take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at UNA HOTELS One Siracusa. Indulge in a manicure/pedicure, hydrotherapy, and a body treatment at Spa Pensiero, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; UNA HOTELS One Siracusa also has a garden, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
Free self parking, plus extended parking (surcharge)
Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, babysitting (surcharge), and an elevator
Guest reviews give good marks for the helpful staff
Room features
All guestrooms at UNA HOTELS One Siracusa offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
Frette Italian sheets, pillowtop mattresses, and down comforters
Rainfall showers, designer toiletries, and bidets
26-inch plasma TVs with satellite channels
Refrigerators, cookware/dishes/utensils, and heating
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site
Extended parking on site (surcharge)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Akademia Restaurant
Sky Roof
Things to do
24-hour gym
Bicycle rentals
Fitness classes
Full-service spa
Library
Pilates classes
Sauna
Steam room
TV in common areas
Yoga classes
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Computer station
Conference space
Meeting rooms
Outdoors
Garden
On the waterfront
Rooftop terrace
Full-service spa
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Raised toilet seat
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
4 floors
Art Deco architecture
Banquet hall
Built in 2007
Designated smoking areas
Renovated entire property - October 2015
Room amenities
Bedroom
Blackout drapes
Down comforter
Frette Italian sheets
Pillow menu
Pillowtop mattress
Bathroom
Bathrobes
Bidet
Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
26-inch plasma TV with satellite channels
Food and drink
24-hour room service
Cookware, dishware, and utensils
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 4.00 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 70 per vehicle (one way)
Crib (infant bed) fee: EUR 10.0 per day
Rollaway bed fee: EUR 40.0 per day
Facilities fee: EUR 30 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - IT01706770896
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT089017A1DFHZZTPY
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel UNA One
UNA Hotel One
UNA Hotel One Syracuse
UNA One Hotel
UNA One Syracuse
One Hotel Syracuse
Una Hotel One Sicily/Syracuse, Italy
UNA One
UNAHOTELS One Siracusa Hotel Syracuse
UNAHOTELS One Siracusa Hotel
UNAHOTELS One Siracusa Syracuse
Frequently asked questions
Is UNA HOTELS One Siracusa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at UNA HOTELS One Siracusa?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at UNA HOTELS One Siracusa on Mar 8, 2026 start from CA $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at UNA HOTELS One Siracusa?
Check-in begins at 2 PM.
What time is check-out at UNA HOTELS One Siracusa?
Check-out is at noon.
Does UNA HOTELS One Siracusa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.
Where is UNA HOTELS One Siracusa located?
Located in Grottasanta, this spa hotel is within a 10-minute walk of Capuchin Quarry and Pista Ciclabile Siracusa. Ionian Sea and Santa Lucia al Sepolcro Basilica are also within 1 mi (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
UNA HOTELS One Siracusa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Large room and balcony, staff on welcome desk friendly and helpful. Well equipped room facilities. Great idea of honesty bar and Lola the robot was quirky. Room top garden beautiful.
It was disappointing that some furniture was broken or ripped. The spa was 40 euros each to use which we were not expecting. There is no pool.
Really cool modern hotel with robot butlers. Fun idea but a little scary! Another good idea was their honesty bars, saves on paying staff I assume!
The spa was brilliant, well priced for all day access. The food was really tasty for breakfast and it’s on until 11am. Perfect tor lazy chilled days, they left rose petals on our bed as it was our honeymoon which was a lovely touch. It was a 35 minute walk from the centre of Syracuse and taxis are squirt expensive, there is a bus but we didn’t bother with it. Staff were friendly and helpful. Roof bar was chilled out. The private balcony only had two lounger chair and two of us stayed. I’d suggest having too to encourage more usage.
I liked the breakfast and gym. The rooms felt dirty. We received damp towels with mildew, and worst of all, they tried charging me extra for spa services and for alcoholic beverages which I did not participate in/have. I didn’t appreciate that.
Great service. We were initially given a smaller room which was difficult for us to maneuver around with out luggage but the hotel was very accommodating and moved us into a bigger room the next morning. Loved the fact they remembered it was our 25th anniversary trip and welcomed us with some Prosecco! Lovely large terrace off the room but with limited views. Gorgeous rooftop terrace that is just not utilized by anyone while we were there. The hotel should promote this more and possibly run dinner and a light food menu as well on the rooftop to make it more inviting for guests to go and use. Overall a great stay!
Property look good on pictures. Till we arrive. It start with location between flats pretty far from anything. Then we walk in. Unbelievable. Dirty worn out old. Staff was nice then we get in room. Carpet super nasty dirty in hallways. AC was not working. Room it’s small super basic all it’s old worn out. I never slept on more uncomfortable bed ever. And I travel a lot . Because ac was not working and no fan we open window. What a mistake. With in minutes room was full of mosquitos. We wake up at 2 am and don’t go sleep it was impossible. Save your money. It’s not worth it
Oh up stairs lounge it's close
Worse stay from entire Sicily
I was thinking go sleep in my car
In one point
On positive note breakfast was ok
And they try to charge me for room service. What I got knife and empty plate lol literally to cut up fruit
It’s bizarre place huge potential
But it need lot of work
The best part of this hotel is the property. The private beach, the pool and views. The breakfast that is included is excellent and the restaurant is refined. The hotel and furnishings are a bit dated but the hotel is clean and well maintained. Only thing that’s a negative is that you really can’t walk to anything. You need to drive or take a shuttle to go anywhere.
“Syracuse is a magical city. This hotel is about 20 minutes from Ortiga ( the main attractions or the historic island, ) but we needed a place with parking since we were driving from Palermo to Syracuse. It’s very easy to get from the hotel to other places, and finding a parking spot is not a problem.”
Lovely hotel, in great condition with really nice and helpful staff on reception. Breakfast seemed good but somethings were lost in translation - I ordered an omelette but never got it. My wife ordered an Americano but got a cold coffee. We dont have any complaints however. €20 taxi trip to Ortigia though, which is expensive - and you have to visit Ortigia.
Tom
Stayed 1 night in May 2025
8/10 Good
Rita
Apr 21, 2025
Liked: Cleanliness, staff & service
The property is nice but extremely inconvenient. Cab rides were expensive and the property is not conveniently located to anything. We were extremely disappointed by the advertised location being convenient. We like to be able to walk everywhere and this property was not that
Hotel was very good but was far from attractions. Dining options around the hotel were few and far between.
David
Stayed 3 nights in Jan 2026
10/10 Excellent
Cesario
Nov 6, 2025
Liked: Cleanliness, staff & service, amenities
Eccellente struttura alberghiera, di grande impatto di architettura moderna, molto ben apprezzata e con ottimi servizi. Camera bella, spaziosa e pulita. Personale cortese , professionale e sempre disponibile.
Eccellente Colazione, tutto prima qualità, servizio perfetto e ampia scelta. La camera non meritava il titolo di ”executive” ricevuta dopo un free upgrade da una camera “easy”.
Era una camera standard con dotazioni standard. Staff professionale e perfetto, gentile e disponibile. Non abbiamo potuto visitare la spa e nemmeno fare un massaggio per indisponibilità, era full.
Per il resto è stato un piacevole soggiorno. Ritorneremo sicuramente.
Très jolie hôtels, avec un personnel au petit soin. Très bon petit-déjeuner, qualitatif.
Superbe roofsky avec une décoration épurée et végétalisée.
Chambre sommaire dans la décoration.
Et salle de bain pas du tout opérationnelle.
Pas de porte ni de rideau de douche, ce qui entraîne une innovation à chaque douche.
Punti di forza: sicuramente tutto il personale ma proprio tutto, la colazione eccezionale per qualità e bontà dei prodotti sempre freschissimi e cucinati al momento, il roof come oasi di relax e gli honestly bar. Non ho provato la spa.
Punti negativi: la moquette dei corridoi ha raggiunto uno stato di non ritorno e le stanze meriterebbero un leggero restyling in particolare le docce con soffione altissimo che inevitabilmente genera allagamento ad ogni doccia