Lobby

Reviews of Red Carpet Inn North Syracuse

2 out of 5
Red Carpet Inn North Syracuse
2914 Brewerton Rd, North Syracuse, NY

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 1001 reviews" "
Rating 8 - Good. 382 out of 1001 reviews" "
Rating 6 - Okay. 239 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 64 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Todd J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price i think its one of the best places to stay near Syracuse
Stayed 1 night in Dec 2023
Response from Jp on Dec 20, 2023
We appreciate your feedback!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jp on Dec 15, 2023
Thank you for your positive feedback,see you again!

6/10 Okay

CATHERINE

Liked: Staff & service
Kind of scary area but it was fine.
Stayed 1 night in Sep 2023
Response from Jp on Dec 7, 2023
We appreciate your feedback

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jp on Dec 5, 2023
We appreciate your feedback!

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jp on Nov 22, 2023
Thank you for positive feedback,see you again!

8/10 Good

Todd J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price i think its the best motel in the Area. The rooms are large and the television has a wide variety of premium channels.
Stayed 2 nights in Nov 2023
Response from Jp on Dec 5, 2023
We appreciate your feedback!

6/10 Okay

Stephen

Travelled with family
Disliked: Amenities
The facility was conveniently located and the room was comfortable, but the hotel showed its age and the staff were average in care for their guests.
Stayed 1 night in Nov 2023
Response from Jp on Nov 22, 2023
We appreciate your feedback!

4/10 Poor

Cynthia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very very dated motel. No ice or vending machines that work. Desolate area. Somewhat clean.
Stayed 2 nights in Nov 2023
Response from Jp on Nov 10, 2023
We appreciate your feedback!

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I pulled up to the motel, I can’t even say I was disappointed, I was afraid of what my room would be like. Well in a nutshell, it smelled like a combination of mold, urine, and cigarettes. Half the lights didn’t work and you could feel the springs coming through the mattress. The bathroom mirror was cracked in half from corner to corner and it was held in place by packing tape. My room was extremely close to the street in a bad neighborhood. Needless to say I bit the bullet and shelled out for a hotel. No way could I stay there.
Stayed 1 night in Nov 2023
Response from Jp on Nov 6, 2023
We are sorry for your uncomfortable stay. We will try to improve our services in the future.

8/10 Good

Paula

Stayed 1 night in Nov 2023
Response from Jp on Nov 27, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Oct 2023
Response from Jp on Oct 24, 2023
We appreciate your feedback!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The room is clean, large and comfortable, with a refrigerator and microwave.
Stayed 3 nights in Oct 2023
Response from Jp on Oct 12, 2023
We appreciate your feedback!

10/10 Excellent

Joshua, Hammondsport

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Huge spacious rooms. Clean. Super comfy beds. I’ll book here again.
Stayed 1 night in Oct 2023
Response from Jp on Oct 9, 2023
We appreciate your feedback!

4/10 Poor

Richard

Stayed 1 night in Oct 2023
Response from Jp on Oct 10, 2023
We appreciate your feedback!

6/10 Okay

Cathy

Disliked: Amenities, property conditions & facilities
Was told upon hill. Saw one area and hard to see room numbers. My room was in another building but couldn’t find an entry door. Need more lighting to see room numbers. Advertised internet but no password was given much less a receipt
Stayed 1 night in Oct 2023
Response from Jp on Oct 8, 2023
We are sorry for your uncomfortable. We will improve our service in the future

10/10 Excellent

Lamarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great services
Stayed 3 nights in Oct 2023
Response from Jp on Oct 6, 2023
We appreciate your feedback

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay for one night as we traveled to Mass. nothing fancy or exciting, but was a good price and clean for the most part. There was some staining on the under sheets but the room was decently clean and slept well. Maybe not great for a long stay but for just a quick stop over, I was pretty happy with the property
Stayed 1 night in Sep 2023
Response from Jp on Sep 24, 2023
We appreciate your feedback!

2/10 Terrible

Stewart

Stayed 1 night in Sep 2023
Response from Jp on Oct 12, 2023
We appreciate your feedback!

6/10 Okay

Damon

Stayed 1 night in Sep 2023
Response from Jp on Oct 6, 2023
We appreciate your feedback

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a nice spot for a quick night or weekend. Most of the staff is nice. Old guy kinda rude but I probably will be too when I'm 100! We will be back though.
Stayed 1 night in Sep 2023
Response from Jp on Sep 24, 2023
We appreciate your feedback!

6/10 Okay

Deanna

Stayed 2 nights in Sep 2023
Response from Jp on Sep 24, 2023
We appreciate your feedback!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience
Stayed 1 night in Sep 2023
Response from Jp on Sep 4, 2023
We appreciate your feedback !

2/10 Terrible

Neil, Carp

Disliked: Cleanliness, property conditions & facilities
Dirty, run down, the entrance to building was horrible. As soon as we opened the door to the room the stink was overwhelming. We seen the stains on the ceiling and the dirty bathroom and left. We could. It stay there so booked another place we’re my wife felt comfortable. I do not expect refund because we did not stay. I would recommend you take them off your listings as your inviting people to stay at this dump. I have never left a hotel before this and always have had great experiences with Expedia. They need to tear this place down.
Stayed 1 night in Sep 2023
Response from Jp on Sep 4, 2023
We appreciate your feedback!

6/10 Okay

Jason

Business traveller
Stayed 1 night in Aug 2023
Response from Jp on Aug 31, 2023
We appreciate your feedback

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Aug 2023
Response from Jp on Aug 30, 2023
We appreciate your feedback!

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only ice machine was broken, no breakfast available, the price could be better. The room nice and clean and the office staff was nice.
Stayed 1 night in Aug 2023
Response from Jp on Aug 30, 2023
We appreciate your feedback!

4/10 Poor

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smell was unpleasant . Moldy and mothy . Wished we had flip flops for stained up tub .No Coffee in room not even a pot.The low fly over planes to us was a bonus to hear and see into the airport. Towels were thin like a bed sheet.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 29, 2023
We appreciate your feedback!

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023
Response from Jp on Sep 24, 2023
We appreciate your feedback!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a no frills dated hotel but was clean and safe. I would stay there again.
Stayed 1 night in Aug 2023
Response from Jp on Aug 29, 2023
We appreciate your feedback!

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and close to get to the mall.
Stayed 1 night in Aug 2023
Response from Jp on Aug 29, 2023
We appreciate your feedback!

10/10 Excellent

Mickala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Great
The room was very clean and well furnished. Check-in was a breeze.
Stayed 1 night in Aug 2023
Response from Jp on Aug 27, 2023
We appreciate your feedback!

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got a good night sleep before flying out of Syracuse.
Stayed 1 night in Aug 2023
Response from Jp on Aug 27, 2023
We appreciate your feedback!

4/10 Poor

Paul, Eastham

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is very run down and area is BAD.... I stayed with my wife and would never stay again. Price is crazy high for quality of room. One plus is I did NOT see any bugs.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 27, 2023
We appreciate your feedback!

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a one night stay that we needed. Close to the airport.
Stayed 1 night in Aug 2023
Response from Jp on Aug 25, 2023
We appreciate your feedback!

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent stay. Planes from airport can be a bit noisy at night.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 24, 2023
We appreciate your feedback!

8/10 Good

Timothy

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Jp on Aug 24, 2023
We appreciate your feedback!

8/10 Good

DEB

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Highway noise but if you just want a cheap place to sleep it is clean but very dated.
Stayed 1 night in Aug 2023
Response from Jp on Aug 23, 2023
We appreciate your feedback

4/10 Poor

Noam

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Quiet and overall clean, but stained towels and no sign of any tea/coffee. Also seemed strangely obsessed with the charges for pets or not returning the keycard.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 23, 2023
We appreciate your feedback!

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No frills but clean. Worth the price. Restaurants within 1-2miles. Area felt safe.
Stayed 1 night in Aug 2023
Response from Jp on Aug 21, 2023
We appreciate your feedback!

10/10 Excellent

Jetendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills place. Very clean. Beds are very nice. Room was large. Would have liked a coffee maker in the room.
Stayed 1 night in Aug 2023
Response from Jp on Aug 20, 2023
We appreciate your feedback

4/10 Poor

Katrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jp on Aug 20, 2023
We appreciate your feedback

8/10 Good

Lana Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location to highways
Stayed 1 night in Aug 2023
Response from Jp on Aug 18, 2023
We appreciate your feedback

8/10 Good

Opal

Liked: Cleanliness, staff & service
This is a no frills hotel but it is clean. I would stay here again.
Response from Jp on Aug 15, 2023
We appreciate your feedback

8/10 Good

Misty

Stayed 4 nights in Aug 2023
Response from Jp on Sep 4, 2023
We appreciate your feedback!

8/10 Good

Todd J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As for comfort and room size, its excellent. You get all the Cinemax and HBO stations. The only complaint i havecis that the website says check in is 4pm and the paper you sign at check in says check on is at 2pm. So which is it, 2pm or 4pm.
Stayed 1 night in Aug 2023
Response from Jp on Oct 1, 2023
We appreciate your feedback! Thank you for remaining we checked our system it’s error we will fix it soon thanks again.

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Exceptional Customer Service
After leaving a deplorable hotel the hometown inn by red roof after arrival we made reservations for this hotel because we were staying from Friday to Sunday for a concert and it was close to the JMA wireless dome. Upon arrival we explained to the staff what had happened with the other hotel and we checked in. When we got to our room after getting our luggage we were greeted once again by the owner and he took us in room to make sure everything was clean and met our standards he even brought a UV light with him and said he would take off the sheets and rip apart the mattress so we could look for ourselves that there was no bed begs or any stains etc. If we are in Syracuse ever again I would stay here in a heartbeat it is also close to restaurants and shopping.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 10, 2023
We appreciate your feedback!

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jp on Aug 8, 2023
We appreciate your feedback!

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Easy and cheap!
Left another terrible hotel to stay here. Was pleasantly surprised. Comfortable, clean and easy. Out dated furnishings but it didn’t matter too much. Inexpensive and comfortable. Super easy parking. Clean and easy.
Stayed 2 nights in Aug 2023
Response from Jp on Aug 7, 2023
We appreciate your feedback!

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Initially the room smelled a bit musty but that quickly dissipated after the AC was turned on. The first staff member encountered was pleasant but talked a bit faster than I could understand. Overall, a pleasant stay.
Stayed 2 nights in Jul 2023
Response from Jp on Aug 7, 2023
We appreciate your feedback

10/10 Excellent

Joe

Stayed 1 night in Aug 2023
Response from Jp on Aug 26, 2023
We appreciate your feedback!