Title: Caportigia Boutique Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Caportigia Boutique Hotel Savor local flavors at the on-site restaurant or take in breathtaking views from the rooftop terrace while enjoying seamless service. ## Photo gallery for Caportigia Boutique Hotel ![Terrace/patio - Caportigia Boutique Hotel (Syracuse)](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/f4662c00.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room - Caportigia Boutique Hotel (Syracuse)](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/9785c0f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub - Caportigia Boutique Hotel (Syracuse)](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/f2d141d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Caportigia Boutique Hotel (Syracuse)](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/3f45e0ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Caportigia Boutique Hotel (Syracuse)](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/1ee23ac2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Lungomare di Ortigia, Caportigia Boutique Hotel offers a vibrant atmosphere with its rooftop terrace and local cuisine restaurant, Il Tiranno. Enjoy free in-room WiFi, bike rentals to explore the area, dry cleaning services for your convenience and express check-out. Plus free self parking and an elevator for easy access. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Pet friendly - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/fe12545b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.2 Wonderful 14 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer - 161 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, City View ![Superior Room, City View](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/e1667130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer - 172 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Hot Tub ![Deluxe Room, 1 King Bed, Hot Tub | Terrace/patio](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/16fe5e4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Hot Tub ### Highlights Soundproofed Individually furnished Individually decorated Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 226 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Room ![Junior Room](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/a99cb112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bidet - 398 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/1896ef73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer - 172 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Caportigia-Boutique-Hotel.h17519019.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Caportigia-Boutique-Hotel.h17519019.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.06670%2C15.28613&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwnBBYASSuuGFMkkZp0an6TwcYM=) Viale Montedoro 76, Syracuse, SR, 96100 #### What's nearby - Syracuse Forum Ruins \- 2 min walk \- 0.2 km - Lungomare di Ortigia \- 8 min walk \- 0.8 km - Porto Piccolo \- 8 min walk \- 0.8 km - Cathedral of Syracuse \- 13 min walk \- 1.2 km - Piazza del Duomo \- 13 min walk \- 1.2 km #### Getting around - Syracuse Station - 8 min walk - Fontanarossa Airport (CTA) - 46 min drive #### Restaurants - ‪Bar Midolo - ‬2 min walk - ‪Bar Cavallino Rosso - ‬3 min walk - ‪Fari - pasta e cucina - ‬2 min walk - ‪Le 7 Spezie - ‬3 min walk - ‪Crisalva - ‬4 min walk ## About this property ### Caportigia Boutique Hotel Property located in Santa Lucia You can look forward to a free daily manager's reception, a terrace, and dry cleaning/laundry services at Caportigia Boutique Hotel. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Il Tiranno, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi. Other perks include: - Free self parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Tour/ticket assistance, bicycle tour information, and an elevator - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - Bidets, free toiletries, and hair dryers - 110-cm flat-screen TVs with digital channels - Heating, daily housekeeping, and desks ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1330000/1329500/1329454/206c3f7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Ortigia Siracusa Ortigia - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 572 reviews CA $263 CA $306 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1329454&PinnedHotelID=1329454&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1890000/1883500/1883438/d402c8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Algila' Ortigia Charme Hotel Ortigia - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 911 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1883438&PinnedHotelID=1883438&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/980000/974100/974007/5db9500b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Artemide - 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Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 342 reviews CA $197 CA $225 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2692832&PinnedHotelID=2692832&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 20 per day) - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 200 km - Free uncovered self parking on site - Secured, covered valet parking on site (EUR 50 per day) - Limited onsite self and valet parking - Onsite parking options include a garage and a carport ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 25 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception ### Restaurants on site - Il Tiranno ### Things to do - Bicycle tours - Hot tub - Private wine tours - Wine tours ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Outdoors - In a nature reserve - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Elevator (59 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 3 floors - Banquet hall - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 110-cm flat-screen TV with digital channels ### Food and drink - Champagne service - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 44 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 5.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children - Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 4) - Covered valet parking fee: EUR 50 per day - Nearby parking fee: EUR 20 per day (984 ft away) - Pet fee: EUR 30 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number IT089017A1CFXBWTQY ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Caportigia Boutique Hotel Syracuse Caportigia Boutique Syracuse Caportigia Boutique Caportigia Boutique Hotel Sicily/Syracuse Caportigia Hotel Syracuse Caportigia Boutique Hotel Hotel Caportigia Boutique Hotel Syracuse Caportigia Boutique Hotel Hotel Syracuse ## Frequently asked questions ### Is Caportigia Boutique Hotel pet-friendly? ### How much does it cost to stay at Caportigia Boutique Hotel? ### How much is parking? ### What time is check-in at Caportigia Boutique Hotel? ### What time is check-out at Caportigia Boutique Hotel? ### Does Caportigia Boutique Hotel provide a shuttle to the airport? ### Where is Caportigia Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Caportigia Boutique Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 196 8 - Good 41 6 - Okay 9 4 - Poor 5 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Peter Oct 27, 2025 Liked: Cleanliness Fine quality hotel with exceptional service. ##### Peter Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### William Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spacious clean room! Mine was street facing and super quiet with windows fully shut. Didn't take advantage of the breakfast, but the staff held my luggage until my room was ready, gave recommendations and was convenient to many shops and restaurants. ##### William Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sandra Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel and staff were fantastic. Excellent location and hotel restaurant is 5 star fine dining . Totally recommended. ##### Sandra Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### peter rygaard Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atmosphere and style Friendly and international atmosphere Absolute value and quality for your money All the best recommendations ##### peter rygaard Stayed 2 nights in Jul 2025 ### 8/10 Good #### Paula Sep 11, 2025 Liked: Cleanliness, staff & service, room comfort #### Convenient location The hotel is conveniently located to easily walk places of interest, especially to Ortigia. Although there was no parking around the hotel, it was very easy to walk across to the nearby public parking. The staff were very welcoming and helpful. The continental style breakfast had all we needed. Although the room we had was spotlessly clean and comfortable, it was a little tired/worn in parts that I wouldn’t normally expect in a 5\*. But overall it was a comfortable room. ##### Paula Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elaine May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Modern, friendly hotel in great location Wonderful hotel located on the edge of the historical section and near the Greek ruins. Friendly, caring staff, clean, modern, comfortable room, quiet, easy car parking on street. Great breakfast buffet too. ##### Elaine Stayed 2 nights in May 2025 ### 8/10 Good #### Gregory Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were lovely, the breakfast was good. Great location to walk Ortigia. ##### Gregory Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Pinky Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location in Syracuse, walkable to Ortigia & great restaurants! ##### Pinky Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Donald Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and outstanding breakfast. ##### Donald Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Elizabeth Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Elegant and spacious with excellent service in a great location. Easy to drive to with a short walk into Ortigia. ##### Elizabeth Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Michael Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very helpful. Wonderful restaurant recommendations and great help with parking which can be difficult in the area. Great location…lovely vacation! ##### Michael Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Elena Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very beautiful in a great location close to Ortigia. We had a great stay and the staff was very accommodating. ##### Elena Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Yibo Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are very friendly, helpful and professional. ##### Yibo Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Luc Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, well situated. We were in the Deluxe Room with a private patio and a Jacuzzi. Service was over the top: thank you! If you are a bit patient, you ‘ll free parking next to the hotel. ##### Luc Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Moustafa May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel to stay in. Stayed in our own little guest house with everything you need inside. Nicely decorated comfortable and clean. Breakfast was top notch as was the service. Would stay with them again without hesitation ##### Moustafa Stayed 1 night in May 2024 ### 10/10 Excellent #### Larry Nov 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was in a great location to visit Ortigia. Very close to the central train station also. Service at the hotel was excellent and the room was amazing. Would recommend to anyone visiting Syracusa. ##### Larry Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Tim Jan 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel minutes walk from Ortigia I loved every minute of my stay. The staff was very welcoming and professional. The property is renovated beautifully, and my room spacious and clean. I hope to return next year. ##### Tim Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Cindy Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chic, charming hotel in the heart of Syracuse This is a chic, well-appointed hotel with charming rooms in a central location in Syracuse -- situated between the enormous Greek ruins and the charming old Roman section of Ortigia. The rooms are clean and elegant, with creative decor, comfortable beds, and modern bathrooms. The lobby is bright and cheerful. The attached dining area is large and airy, offering a large, many-option and reasonably-priced buffet breakfast. The staff are kind and helpful. My only suggestion to the hotel is to offer in-room fresh water in pitchers or reusable glass bottles instead of in single-use plastic bottles. ##### Cindy Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Noreen Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Walking distance to Ortigia The Carportigia has a great Location. The rooms are a good size with a big bathroom. The staff is kind and eager to help. The beds are comfortable. Highly recommend. ##### Noreen Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### colette Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was difficult to find parking, but we got lucky. The area around the hotel isn’t very nice but it’s an easy walk to Ortiz Island, which is absolutely beautiful. The staff was so friendly and helpful. ##### colette Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Rachel Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. Not sure it is a 5 star hotel but definitely 4! The room had high ceilings and a tall window looking on to a courtyard. The bed was comfortable. Everything to Ortigia was within walking distance. The roof top patio was a lovely addition and we enjoyed reading and soaking up some sun .. in November which was lovely. The staff were friendly at reception and the breakfast was decent.. particularly enjoyed the coffee. The one thing that we found rather cheap for a 5 star hotel is the minibar offers water complimentary on the first day but after that there is a charge. When a reputable guidebook strongly says don’t drink the water particularly in Siracusa, due to old pipes… ( there definitely was hard water at this hotel with some iron) then it would have been nice to have had water each day.. included!! ##### Rachel Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Elizabeth Oct 30, 2024 Liked: Staff & service Disliked: Cleanliness The staff were lovely and the location is fairly good, however it does not feel like a 5 star hotel - felt a lot closer to 3 stars or maybe 4 stars at a push. It just felt a bit dingy for the price unfortunately, there were lots of dark marks on the wall in the room, unexplained yellow staining in the wardrobe, also noticed some bubbles in the wall in the bathroom so maybe some condensation, and the tap was also really limescaley and needed a good clean. There was also no bath and no other rooms with a bath when we asked, which is not the biggest issue but would've been good if it were clearly stated there were only showers. We were in the junior room which had the bed on a separate floor to the bathroom/living area which wasn't ideal but not the biggest issue overall, just wish that had been clearly specified as the pictures didnt make it look clear that was every room and we were told there were no other options without the separate floor when we asked. The included breakfast was also a bit disappointing. Not really any hot food included (you can get a portion scrambled/fried eggs made to order), everything else is just various cakes and bread which is okay but not really what you'd expect for 5 stars. We ordered from the a la carte menu on one of the days to see if that improved it, but the avocado we received was really underipe and unpleasant so we didn't attempt it again. Not a bad hotel but given the 5 star price point it didn't really deliver ##### Elizabeth Stayed 5 nights in Oct 2024 ### 2/10 Terrible #### Feyona Nov 20, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I was so disappointed with this "Fancy" hotel. The location was great and easy to find. When we got to the lobby, the hotel looked clean and nicely decorated. Check in was easy. We got to our room 205 and it was nice. We immediately noticed some water damage on the ceiling in the bathroom areas and closet. Didn't think much of it until that night it started raining..As we were sleeping around 3am, they was water coming out of the bathroom ceiling. It was so bad that it sounded like someone had turned on the shower. My husband quickly got up and started to hold the trash can under. I ran down to the lobby to get help, and the whole lobby was flooded. The older guy at the reception was in the phone. Once he got off I asked to call the manager and help us out. He just said "I don't know". Next morning, we went down to talk to someone else and got no help. We explained that basically we had to use all our towels to stop the water. The lady at the reception said to me " we are on code red and this is not hotels fault". I was pissed and finally told her that I wanted her to tell her Manager that I'm not paying for the night and this unacceptable. She said she would talk to her manager. Then she came in our room with house cleaning and brought extra towels. She also took pictures of the areas that were leaking. Second night it rained again and we complained again. Eventually, they did not charge us for the first night and discount the second night. ##### Feyona Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### MATTHEW David Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel, the staff were magnificently helpful. They assisted with restraunt advice and booking, airport transfers, points of interest. Hotel was a very short walk to old town and in a great place for places to eat and drink. Would highly recommend ##### MATTHEW David Stayed 3 nights in Jun 2025 ### 8/10 Good #### Nicholas Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Modern hotel with very nice rooms, very well located for many nearby restaurants and short walk to Ortigia island. Limited facilities circa 5 star hotel. ##### Nicholas Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [NH Palermo](https://www.expedia.ca/Palermo-Hotels-NH-Palermo.h17957.Hotel-Information) > > [Hotel Isola Bella](https://www.expedia.ca/Taormina-Hotels-Hotel-Isola-Bella.h1476673.Hotel-Information) > > [NH Collection Taormina](https://www.expedia.ca/Taormina-Hotels-NH-Collection-Taormina.h2601418.Hotel-Information) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [La Plage Resort](https://www.expedia.ca/Taormina-Hotels-La-Plage-Resort.h1723708.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Macdonald-Cartier-Intl-Airport-Hotels.0-aYOW-0.Travel-Guide-Filter-Hotels) > > [Avila Beach Hotel](https://www.expedia.ca/Willemstad-Hotels-Avila-Beach-Hotel.h12944.Hotel-Information) > > [Hotel Politeama](https://www.expedia.ca/Palermo-Hotels-Hotel-Politeama.h1427364.Hotel-Information) > > [Ortea Palace Hotel, Sicily, Autograph Collection](https://www.expedia.ca/Syracuse-Hotels-Ortea-Palace-Luxury-Hotel.h17825841.Hotel-Information) > > [Palace Catania | UNA Esperienze](https://www.expedia.ca/Catania-Hotels-Palace-Catania-UNA-Esperienze.h1193988.Hotel-Information) > > [Hotel Villa Paradiso](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Paradiso.h1134809.Hotel-Information) > > [Villa Sant'Andrea, A Belmond Hotel, Taormina Mare](https://www.expedia.ca/Taormina-Hotels-Villa-SantAndrea.h889626.Hotel-Information) > > [San Domenico Palace, Taormina, A Four Seasons Hotel](https://www.expedia.ca/Taormina-Hotels-San-Domenico-Palace.h54173.Hotel-Information) > > [The Hollis Halifax a DoubleTree Suites by Hilton Hotel](https://www.expedia.ca/Halifax-Hotels-The-Hollis-Halifax-A-DoubleTree-Suites-By-Hilton-Hotel.h41224.Hotel-Information) > > [Mazzarò Sea Palace - The Leading Hotels of the World](https://www.expedia.ca/Taormina-Hotels-Mazzaro-Sea-Palace-VRetreats.h983846.Hotel-Information) > > [Rocco Forte Villa Igiea](https://www.expedia.ca/Palermo-Hotels-Rocco-Forte-Villa-Igiea.h1671.Hotel-Information) > > [Grand Hotel Piazza Borsa](https://www.expedia.ca/Palermo-Hotels-Grand-Hotel-Piazza-Borsa.h3401456.Hotel-Information) > > [B&B Hotel Palermo Quattro Canti](https://www.expedia.ca/Palermo-Hotels-BB-Hotels-Hotel-Palermo-Quattro-Canti.h972880.Hotel-Information) > > [Casa Nostra Boutique Hotel](https://www.expedia.ca/Palermo-Hotels-Casa-Nostra-Boutique-Hotel.h39551911.Hotel-Information) > > [Mercure Hotel Palermo Centro](https://www.expedia.ca/Palermo-Hotels-Mercure-Hotel-Palermo-Centro.h1145743.Hotel-Information) > > [Sandman Signature Edmonton Downtown Hotel](https://www.expedia.ca/Edmonton-Hotels-Sandman-Signature-Edmonton-Downtown-Hotel.h16761.Hotel-Information) > > [Grand Hotel Timeo, A Belmond Hotel, Taormina](https://www.expedia.ca/Taormina-Hotels-Grand-Hotel-Timeo.h889634.Hotel-Information) ### Flights > [flights from brandon airport](https://www.expedia.ca/lp/airports/ybr/flights-from-brandon-airport) > > [Flights from Calgary (YYC) to Geneva (GVA)](https://www.expedia.ca/lp/flights/yyc/gva/calgary-to-geneva) > > [Flights from Regina (YQR) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yqr/yvr/regina-to-vancouver) ### Packages > [Greece Vacations](https://www.expedia.ca/Greece.d67.Destination-Travel-Guides)