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Reviews of Carbone's Beachside Suites

3.5 out of 5
Carbone's Beachside Suites
1208 Main St, Sylvan Beach, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 182 reviews" "
Rating 8 - Good. 50 out of 182 reviews" "
Rating 6 - Okay. 26 out of 182 reviews" "
Rating 4 - Poor. 9 out of 182 reviews" "
Rating 2 - Terrible. 8 out of 182 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Larry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be one of my favorite spots, but the bar and restaurant are for sale and closed, rooms are in sorry meed of repair, no staff to be fou d anywhere and when I called all I got was “sorry we are at a different property right now”. $150 that I will never see again, I will never stay here again, better off sleeping in my car, stay away.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany, New York

Great location, and surprisingly comfortable beds and bedding
Stayed 1 night in Apr 2024
Response from Holly on May 19, 2024
Thank you hope to see you again.

8/10 Good

jamie, Turners Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no staff on premises but were very helpful on the phone. I came in the off season, so I’m guessing this isn’t the case in the summer. Overall, a fine stay, and I was upgraded to a larger room, more of an apartment/suite that would be great for a family.
Stayed 3 nights in Mar 2024
Response from Holly on Apr 4, 2024
Thank you for staying with us. Hope to see you again.

2/10 Terrible

Donald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well when we showed up we couldn't get ahold of anyone till 7pm it was just ridiculous. Everyone that was waiting for there reservations was just stuck trying to find out a different place till we randomly got a call saying sorry we had a emergency. Never will I
Stayed 1 night in Dec 2023

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near lots to do and every cute and clean!
Stayed 1 night in Sep 2023
Response from Holly on Oct 3, 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Holly on Oct 3, 2023
Thank you for staying with us! Thank you for your review We hope to see you again.

10/10 Excellent

EDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, you can walk anywhere in town.
Stayed 1 night in Aug 2023
Response from carbone on Aug 26, 2023
THank you for the review to see you again see you again soon.

10/10 Excellent

carla

Stayed 2 nights in Aug 2023
Response from carbone on Sep 25, 2023
Thank you for staying with us, Hope to see you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
We have stayed at Carbones 4 or 5 times now in multiple different sized rooms. Theyre all nice. Its a great place to stay. Very close to the beach too.
Stayed 1 night in Jul 2023
Response from carbone on Aug 8, 2023
Thank you for the response, so happy you enjoyed your stay.!

8/10 Good

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fun stay
Stayed 1 night in Jun 2023
Response from Holly on Jun 5, 2023
Thank you for your review. Hope to see you again soon.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Holly on May 29, 2023
Thank you for your review.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding, will stay again.
The motel is so beautiful. The booking was easy. Right next to a beach was absolutely a plus. BBQ restaurant right next door. Easily accessible. Room was small and the fireplace is really a extra cute touch. Beds comfortable. Very clean. The kitchen in the room with a nice touch. Only 20 minutes from turning stone. I can’t wait to stay here again.
Stayed 1 night in Apr 2023
Response from Holly on Apr 29, 2023
Thank you for staying with us. Thank you for the feedback..

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price of the room was very expensive for being the size it was and that it was off season. Very small room for the price
Response from carbone on Dec 4, 2022
Thank you for choosing Carbone's Beachside. We do have larger rooms available, we appreciate your feedback

6/10 Okay

william

Stayed 1 night in Nov 2022
Response from carbone on Dec 5, 2022
Thank you for your review.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little getaway
Stayed 2 nights in Oct 2022
Response from Holly on Oct 18, 2022
Thank you for staying with us. We hope to see you again.

6/10 Okay

Rob

Stayed 1 night in Oct 2022
Response from Holly on Oct 18, 2022
Thanks for staying with us. We hope to see you again.

8/10 Good

Gerald

Stayed 2 nights in Oct 2022
Response from Holly on Oct 18, 2022
Thank you for staying with us. We hope to see you again.

4/10 Poor

Jamie

Disliked: Staff & service, property conditions & facilities
Mediocre at best
The office called me just before 4pm saying they would be closing at 4 and the key would be under the mat. They told me my room number and i had no way to get ahold of them when i got there at 430pn to find out where the room was. It took 15 minutes to realize that our room was across the road from the main building, which they did not tell me. The bathroom floor was dirty , but the room was decently clean other than that. Then the next morning at nearly 9am when we went to check out, there was still no one in the office. Overall, i would not come back and would not recommend to anyone.
Stayed 1 night in Sep 2022
Response from Holly on Oct 18, 2022
We are sorry to hear you had an unsatisfied stay. We have a 24/7 answering service to help with any questions or concerns. At 11am check out if there was a key given it goes in the drop box by the office door other than that with a key number code you would be all set to just head out. We hope to see you again.

8/10 Good

thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Carbone on Sep 28, 2022
Thank you for choosing Carbone's Beachside! Hope to see you again soon. We are open year round!

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Holly on Sep 20, 2022
Thank you for staying with us and we apologize for your sub-par stay. We hope to see you again.

10/10 Excellent

gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in Aug 2022
Response from tobi on Aug 22, 2022
Thank you for your review. Thank you for choosing Carbone's Beachside.

10/10 Excellent

Gerad

Stayed 1 night in Aug 2022

10/10 Excellent

Heriberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy rooms & friendly staff !
Stayed 1 night in Aug 2022
Response from carbone on Aug 8, 2022
Thank you for choosing Carbone's Beachside for your vacation. Hope to see you again soon.

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from carbone on Aug 8, 2022
Thank you for you review. Hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hope to stay there again next year!
No issues at all! We went during Vettes at the Beach so it was busy!
Stayed 1 night in Jul 2022
Response from carbone on Aug 8, 2022
Thank you for your review ,looking forward to seeing you next year!

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location. Super close to the beach. Everything you would want to do in the area was in East walking distance.
Stayed 2 nights in Jul 2022
Response from carbone on Aug 8, 2022
Thank you for your review! Hope to see you again soon!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 2 nights in Jul 2022
Response from carbone on Jul 28, 2022
Thank you for the review - hope to see you again soon!

10/10 Excellent

Jane, Carmel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Holly on Jul 21, 2022
Thank you for the review. Hope to see you again.

10/10 Excellent

danielle, Canastota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 1 night in Jul 2022
Response from Holly on Jul 21, 2022
Thank you for the review. Hope to see you again soon.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

W Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Couldn’t open door at times; TV tough to operate
Stayed 2 nights in Jun 2022
Response from Carbone on Jun 28, 2022
Thank you for your feedback- we are working with spectrum on TV issues. Sorry to hear you had issues with your door- we will look into that.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cable tv is poor
Stayed 1 night in Jun 2022
Response from carbone on Jun 12, 2022
Thank you for choosing Carbone's Beachside as your vacation destination! Agreed, Cable provider in the area is spotty. We have contacted them several times. Thank you for your review, hope to see you soon.

8/10 Good

Kristy

Travelled with partner
Liked: Cleanliness
Close to all the fun stuff.
Stayed 2 nights in Jun 2022
Response from carbone on Jun 9, 2022
Thank you for choosing Carbone's Beachside for you vacation destination. We look forward to seeing you again! Enjoy your summer.

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Barbara

Stayed 1 night in May 2022
Response from Holly on May 30, 2022
Thank you for staying with us. Hope to see you again.

8/10 Good

LISA M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing
Stayed 1 night in Mar 2022
Response from Holly on Mar 20, 2022
Thank you for you feedback. Hope to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was good. The hot tub was enjoyable. The bathtub was gross & the heat wasn't working in the bathroom. There was a heat light which helped a little but it was a subzero night, single digit day
Stayed 1 night in Jan 2022
Response from carbone on Jan 25, 2022
Thank you for your review- we will get this to the housekeepers to ensure the rooms are up to our standards. We apologize for that and hope to see you again.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodations
We stayed in the 2 bedroom apartment which was very roomy with a comfortable & homey atmosphere. Staff were very friendly and accommodating. We can’t say enough about how satisfied we were with our stay. We will definitely come back, in fact i have` already booked our next stay.
Exterior
Living room
Homey atmosphere
Comfortable beds
Stayed 1 night in Dec 2021
Response from Holly on Jan 4, 2022
Thank you for your feedback! Cant wait to see you folks again :)

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from carbone on Dec 31, 2021
Thank you for staying with us. Hope to see you again soon. Glad you enjoyed your stay.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal!
Great get away spot..we went off season so it was quiet but we had a great walk on the beach, would love to go in the summer again
Stayed 1 night in Nov 2021
Response from Holly on Nov 16, 2021
Thank you for your feedback. We hope you got the chance to see our amazing sunset/sunrise. Hope to see you again.

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room, microwave, coffee pots, refridgerator, etc. Close to parking space. Easy check in/out.
Stayed 1 night in Nov 2021
Response from Holly on Nov 10, 2021
Thank you for your feedback hope to see you again soon.

2/10 Terrible

AUSTIN

Travelled with group
Booked the stay prepaid for Tuesday 10/23/2021 late arrival ahead of a chartered fishing trip early next day. Arrived at the property 7:45pm with no one on site, office - bar - restaurant closed. Phone number posted to call went to voicemail, left two messages which were never returned at all. Had to book and pay for lodging (in a real motel) at 9pm when it was apparent we couldn't enter the prepaid room here. Still no return call, no refund, no contact, nothing. Will never eat, drink or do any business with that property again
Stayed 1 night in Oct 2021
Response from Holly on Oct 26, 2021
we are very sorry this happened we did not realize our phone was down at the time. I will reach out to you. again we apologize for the inconvenience.

6/10 Okay

Jennifer

Stayed 3 nights in Oct 2021
Response from Holly on Oct 23, 2021
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Definitely recommend
This little area is absolutely amazing
Stayed 1 night in Oct 2021
Response from Holly on Oct 12, 2021
thank you for your feedback. hope to see you again.

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Huge roomy 2 bedroom suite, only about 15 minutes to turning stone Casino, safe area, close to many places to eat, and right across the street from the beach. Will stay again if we go for another concert at turning stone.
Stayed 1 night in Oct 2021
Response from Holly on Oct 12, 2021
thank you for your feed back. cant wait to see you again. :)

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities
Okay at best
The back bedroom smelled like cigarette smoke and pee. The beds were very hard. The living area was very nice. The bathroom tub did not look clean but it could have been wear and tear on the tub itself. The staff was incredibly friendly.
Stayed 1 night in Oct 2021
Response from Holly on Oct 6, 2021
thank you for your feed back. We will be addressing your concern's.

6/10 Okay

Jamie

Travelled with family
Disliked: Cleanliness, amenities
Wasnt as luxury as the website claimed
Stayed 1 night in Sep 2021
Response from Holly on Oct 6, 2021
Thank you for your feedback.

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the room online were quite deceiving. There were ceiling tiles falling down, the toilet parts were all mismatched a d didn’t fit right, the carpet was filthy. Blinds didn’t cover the window. The bed was lumpy, squeaky, and totally uncomfortable. Would never recommend or stay there again.
Stayed 1 night in Sep 2021
Response from Holly on Oct 6, 2021
thank you for your feedback. sorry for your sub par stay we just recently updated all the rooms with new beds.