Extérieur
Vérifier la disponibilité

Quest Liverpool – Avis

4.5 out of 5
Quest Liverpool
39 Scott Street, Liverpool, NSW

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 235 avis sur 531." "
Note de 8 – Bien, d’après 180 avis sur 531." "
Note de 6 – Acceptable, d’après 55 avis sur 531." "
Note de 4 – Médiocre, d’après 34 avis sur 531." "
Note de 2 – Terrible, d’après 27 avis sur 531." "

8,8/10

Propreté

8,2/10

Service et personnel

8,0/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Verga

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Quest Liverpool a répondu le 2 mai 2024
Thank you Verga for taking the time to rate our property Quest Liverpool 5/5! Hope to welcome you back soon!

8/10 – Bien

Paul

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Friendly staff on check in, but dining options in the area seem limited…
Séjour de 2 nuits en mars 2024
Quest Liverpool a répondu le 12 avr. 2024
Thank you for your review - it was lovely to hear that our Team was friendly!

8/10 – Bien

Christine

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en février 2024

8/10 – Bien

Megan

Voyage en groupe
We had 2 rooms booked for 2 family groups. We had early access to 1 room which was helpful but didn’t get access to the other room until 3.20 which was stressful as we we’re trying to get a train at 3.30 & had to change plans. Bed was super comfy but curtain didn’t fully close to morning sun straight in to room was frustrating.
Séjour de 1 nuit en février 2024
Quest Liverpool a répondu le 28 févr. 2024
Dear Megan,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience. I will be sure to pass on your wonderful comments to the team.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind RegardsQuest Liverpool

10/10 – Excellent

Steven

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean, good natural light no weird odurs or smells
Séjour de 1 nuit en février 2024
Quest Liverpool a répondu le 19 févr. 2024
Dear Steven,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. We hope to see you again soon at Quest Liverpool. Warm Regards,Quest Liverpool

10/10 – Excellent

Mahmood

Points forts : Propreté, état et installations de l’hébergement
I like the location , price , friendly,
Séjour de 4 nuits en janvier 2024
Quest Liverpool a répondu le 9 févr. 2024
Dear Mahmood,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

10/10 – Excellent

Violeta

Séjour de 1 nuit en février 2024

10/10 – Excellent

Chantelle

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Nathan

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very friendly staff. Quiet and very comfortable. Great location with a short walk to the station with great food options nearby.
Séjour de 1 nuit en janvier 2024
Quest Liverpool a répondu le 10 janv. 2024
Dear Nathan,Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

8/10 – Bien

Ceinwen

Points forts : Propreté, état et installations de l’hébergement

6/10 – Acceptable

Marc

Voyage en famille, Voyage d’affaires
Well I asked for a room with 2 beds on the site there’s a option for 1 bed or 2 I click 2 the next day they called to confirm which was good , when I arrived there was only one so I went to reception and the lady said it was 2 single beds put together so I needed to pull back the sheets there is a zip in the middle I had to pull the zip and separate into 2 beds only problem we didn’t have sheets for 2 beds which later they put at the door and I had to make it myself and only 1 blanket which I thought was tuff considering $185 a night the room was very hot and small only 30 square so for the price and service I don’t recommend I was also asked to pay a $200 deposit and the lady said 3 to 5 working days after the stay but I give them my money straight away
Séjour de 4 nuits en novembre 2023
Quest Liverpool a répondu le 11 déc. 2023
Dear Marc, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. We apologies for the inconvenience, please note that it is a standard hotel industry practice that most hotels request for preauthorization at the time of check in. Once apologies for any inconvenience this may have caused. Hope you will choose to stay with us again at Quest Liverpool. We appreciate your feedback and will use it to help us improve where we can. Kind Regards,

4/10 – Médiocre

Kathryn

Points faibles : Propreté, état et installations de l’hébergement
The property bills itself as non smoking. Both of the rooms we booked reeked of cigarette smoke and mold. The sliding glass doors were left opened upon arrival to air out the rooms and ashtrays were on the balcony tables. For a hotel property that bills itself as smoke free, it was the opposite. Area is very unsafe, public intoxication, adult entertainment stores everywhere, sketch people loitering. We ended up paying for 2 nights, 2 rooms and stayed 1 hour. The property refuses even a partial refund. If you say your smoke free then do that minimum!
Séjour de 2 nuits en octobre 2023
Quest Liverpool a répondu le 11 déc. 2023
Dear Kathryn,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind Regards

8/10 – Bien

Leaoa

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Arunkumar

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very accommodative staff
Séjour de 1 nuit en novembre 2023
Quest Liverpool a répondu le 13 nov. 2023
Dear ArunKumar, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

4/10 – Médiocre

Adinarayana

Voyage de couple
Points forts : État et installations de l’hébergement
Points faibles : Propreté
Fishy smell as you come out of elevator.and Room service during our stay
Séjour de 2 nuits en novembre 2023
Quest Liverpool a répondu le 13 nov. 2023
Dear Adinarayana, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. Please also note daily service is not provided on Sundays however it can be schedule upon request. We appreciate your feedback and will use it to help us improve where we can.Hope to welcome you back at Quest Liverpool again soon. Warm Regards,

10/10 – Excellent

Amanda

Points forts : Propreté, état et installations de l’hébergement
It was great
Séjour de 3 nuits en octobre 2023

8/10 – Bien

PETER

Voyage d’affaires
Points forts : Commodités
Car park is a bit tight but very secure.
Séjour de 1 nuit en octobre 2023
Quest Liverpool a répondu le 30 oct. 2023
Dear Peter, Thank you for your feedback on recent stay with Quest Liverpool, we are glad you found the location of our property to be desirable for your needs in Liverpool. We look forward to seeing you at Quest Liverpool again soon. Warm Regards,

10/10 – Excellent

Nurullah

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Nurullah

Séjour de 1 nuit en octobre 2023

8/10 – Bien

Louise

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Restaurants close Parking easy Clean room Would stay again
Séjour de 1 nuit en octobre 2023
Quest Liverpool a répondu le 24 oct. 2023
Dear Louise,Thank you for your 4/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

10/10 – Excellent

Paul

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Frank

Points forts : Propreté, état et installations de l’hébergement
Great stay
Séjour de 5 nuits en septembre 2023

10/10 – Excellent

Jennifer

Séjour de 21 nuits en septembre 2023

8/10 – Bien

Craig

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Pelasia

Best location
Séjour de 1 nuit en août 2023

10/10 – Excellent

Leena

Séjour de 4 nuits en août 2023

10/10 – Excellent

Sudesh

Séjour de 2 nuits en août 2023

10/10 – Excellent

Aliti

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Scary scenario on Friday night, when we heard the Fire evacuation order to vacate the building @2200hrs due to ? Fire in level 2 .
Séjour de 1 nuit en août 2023

10/10 – Excellent

stuart

Points forts : Propreté, état et installations de l’hébergement
Staff we re lovely ,rooms had plenty of facilities 😃
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Shariff

Séjour de 1 nuit en juillet 2023

8/10 – Bien

Dang

Séjour de 5 nuits en juillet 2023

10/10 – Excellent

Gursevak, Narre Warren South

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very nice
Séjour de 5 nuits en juillet 2023
Quest Liverpool a répondu le 20 juill. 2023
Dear Gursevak, Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

10/10 – Excellent

Rossi

Voyage d’affaires
Points forts : Propreté
Easy check in, clean room, accessible
Séjour de 1 nuit en juillet 2023
Quest Liverpool a répondu le 13 juill. 2023
Dear Rossi,Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté
Make sure you don't get an adjoining room
TV had no sound and remote was broken and very difficult to change channel. Tried controls on tv and could change channel but still no sound. AC settings were also dodgy, had it on heat and 27 and was still blowing cool air all night long. And the couple next door, oh my goodness. I think she needed to hang a red light out the front. Was very noisey all night!!!!!!!!! Definitely make sure you don't have the room with the connecting door, it DOES NOT block sound AT ALL.
Séjour de 1 nuit en juillet 2023
Quest Liverpool a répondu le 13 juill. 2023
Dear Guest, Thank you for taking the time to leave feedback about your recent stay at Quest Liverpool. I am disappointed to hear about your experience. I have passed on your feedback to our Hotel Manager who will address this matter with Maintenance team to ensure our high standards are continuously met. We hope you give us another opportunity in the future. Warm Regards,

6/10 – Acceptable

Owen

Points forts : Propreté, commodités et état et installations de l’hébergement.
The rooms are modern and very clean..the area( Liverpool) is not exactly wonderful, but it's easy forgotten once inside....a warning about the paid underground parking.... terrible... all the staff are friendly....all ok , except for the parking
Séjour de 1 nuit en juillet 2023
Quest Liverpool a répondu le 13 juill. 2023
Dear Owen,Thank you for taking the time to submit feedback on your recent stay with Quest Liverpool. Our team was pleased to read that you enjoyed your stay. We apologise for the inconvenience regarding parking fee, our hotel parking charges are in line with all hotels located in Liverpool CBD and are applied due to having limited car parking on site. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 – Excellent

Tonu

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Love about everything just one problem is the car park is not enough...
Séjour de 1 nuit en juin 2023
Quest Liverpool a répondu le 13 juill. 2023
Dear Tonu, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

6/10 – Acceptable

Harold

Séjour de 1 nuit en juin 2023

10/10 – Excellent

vijender, NUDGEE

Points forts : Propreté, commodités et état et installations de l’hébergement.
Property is good. Location is bad
Séjour de 1 nuit en juin 2023
Quest Liverpool a répondu le 26 juin 2023
Dear Vijender, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 – Excellent

Kristen

Séjour de 1 nuit en juin 2023

10/10 – Excellent

Greg

Séjour de 3 nuits en juin 2023

8/10 – Bien

CATHERINE

Séjour de 2 nuits en mai 2023

8/10 – Bien

Carl

Voyage en famille, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Staff body odour
Séjour de 5 nuits en mai 2023
Quest Liverpool a répondu le 5 juin 2023
Dear Carol, Thank you for the feedback. Feedback has been noted and passed onto hotel manager. Hope that you will give us another opportunity to display our true hospitality in future and look forward to having you stay with us again. Regards,

8/10 – Bien

Russ

Points forts : Propreté, commodités et état et installations de l’hébergement.
The Quest was very close to the reception centre that we attended which was very good. Coffee cafes close by. Good location.
Séjour de 2 nuits en mai 2023
Quest Liverpool a répondu le 5 juin 2023
Dear Russ, Thank you for your 4/5 Rating and amazing review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté
Nice hotel and clean room it was just the surrounding area of the hotel. Didn’t feel like a safe area to come back to after attending a weeding in a near by suburb.
Séjour de 1 nuit en mai 2023
Quest Liverpool a répondu le 30 mai 2023
Dear Robert, Thank you for your 4/5 Rating and review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool.Warm Regards,

10/10 – Excellent

Sukhwinder

Séjour de 2 nuits en mai 2023

8/10 – Bien

Ann

Points forts : Propreté
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Allison

Séjour de 2 nuits en mai 2023

10/10 – Excellent

Chiyuki

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean room, friendly staff.
Séjour de 1 nuit en mai 2023
Quest Liverpool a répondu le 17 mai 2023
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Comfortable clean and friendly
My stay was very comfortable, the staff are friendly and helpful bathrooms are decent size and I do like that you can’t hear a lot of noise from neighbouring rooms. Although there really isn’t much to do in Liverpool so you have to go elsewhere
Séjour de 1 nuit en avril 2023
Quest Liverpool a répondu le 17 mai 2023
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 – Bien

c

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The double room was great with the two separate units very good for a family or couples.
Séjour de 1 nuit en avril 2023
Quest Liverpool a répondu le 17 mai 2023
Dear Guest, Thank you for 4/5 rating and amazing feedback on your recent stay with Quest Liverpool. Hope you will choose to stay with us again at Quest Liverpool. Warm Regards,