Sutton Coldfield Vacation Packages

The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing.

Hotel and room were very nice, however a hidden parking cost was not appreciated. Was told I needed to pay for parking at reception on arrival, when I mentioned to manager(?) that evening that it showed that parking was free both on Expedia and their official website he said it was a new charge that they obviously hadn't updated online, but was given no choice but to pay or leave (hotel is on a main road near no other options!)

Nice venue with comfortable surroundings. Bar and dining areas are nice and welcoming. Bedrooms are good value, a bit dated but again comfortable and would recommend

Family friendly hotel, Clean rooms, responsive staff, free onsite parking. Breakfast was tasty. Restaurant served good food.

Not the biggest room, but bright, fresh & clean. I was in the converted roof area with velux windows. Nice shower (no bath option), lovely warm towel rail at all times, and L’Occitane products. Room has a smart tv with Netflix, a safe, ironing board & iron, good hairdryer, still & sparkling water & tea & coffee making facilities. There is a temp control with fan. Nice quiet room with a very comfortable bed & pillows. There are electric blackout blinds at the windows, but a light that comes on under the sink in the bathroom illuminated the room too much at nighttime for me. I covered it the best I could but the bathroom door is glass (not see through!), so it still leaked out. Lovely approach to the hotel via a long drive with a horse riding school etc. Plenty of on-site parking. Friendly staff & a nice brassiere for dinner/breakfast.