Surtshellir Tours and Activities

Emma at the front desk went well above to make sure we enjoyed our stay. She made sure our room was well away from the large tour groups also using the facility. Indeed, we hardly noticed the other guests. She also made sure our spa and massage reservations were correct, even changing one to accomodate our changing schedule.. On another day, I stopped to ask where to find an odd size coin battery and the receptnist turned in her seat and said, "you mean like this?" And handed me the correct battery, she then declined to charge me for it. It didn't stop there as the bar, restaurant and housekeeping staff all went above and beyond to be helpful. The spa facilities were very relaxing with two separate hot tubs, a sauna and first class massage therapy services. Tour busses have difficulty navigating the narrow city streets, so there is an organized tour bus stop, #17, a very short walk away, in front of the Maratime Museum, a gateway to the wonders of the far north country. In summary, highly recommended.

We stayed here for two nights, great location property needs better upkeep and cleanliness, lots of bugs inside, staff was not very helpful and communicated poorly about how to access the property. Overall 3 out of 5 at best.

My husband and I really enjoyed this! It is a little chilly but they have heaters/ fire place and heated blankets. The host was very easy to get a hold of (go to thier website for number). Also, double check correct address, we took address from Expedia and put it in our Apple Maps and it took us to the wrong location for the first time (look up to golden circle glamping domes, NOT the lake one). Also, I would definitely bring some sort of dinner if you have not already ate because there's not really too much around there- there is a restaurant, but it closes a little bit early, so just beware of that!