Sunway Pyramid Ice Tours and Activities

Turned up at the property and the manager told me that there was a power failure and the room wasn’t fit for stay. He offered to give me a much cheaper room in another building across the road that had one room instead of 2. I refused and it was a big hassle to find another room last minute at 8pm at night. I strongly do not reccomend staying here unless you want to face uncertainty of turning up to your accommodation and being told it is unfit for stay. The manager’s name was super unhelpful. Didn’t turn up it person but rang me on WhatsApp when I was in the lobby to share the bad news.

Room was not well maintained. My wife found bugs on bed. Sofa has obvious wear out. Space is big, but furnishing feels like one star with poor service. We switched to another hotel as the result.

Good location spacious rooms. Not the best condition rooms tho.