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Reviews of Sundsvall City Hotel

3 out of 5
Sundsvall City Hotel
Sjögatan 11, Sundsvall

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 717 reviews" "
Rating 8 - Good. 302 out of 717 reviews" "
Rating 6 - Okay. 189 out of 717 reviews" "
Rating 4 - Poor. 62 out of 717 reviews" "
Rating 2 - Terrible. 25 out of 717 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kätlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Dragos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 6 nights. They did not clean the room, the garbage basket was never emptied in all this days. Breakfast poor selection. Cold room at night.
Stayed 6 nights in Nov 2022

8/10 Good

Anette

Stayed 1 night in Apr 2022
Response from Sundsvall City Hotel on Apr 29, 2022
Tack för vistelsen och välkommen tillbaka!

8/10 Good

Soma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Fredrik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

8/10 Good

Jonatan

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Well located. No problem except for the sewer smell in the washrooms.
Stayed 1 night in Sep 2020

6/10 Okay

Hein

Stayed 1 night in Jun 2020

4/10 Poor

Emma

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Don’t bother
Paint peeling off ceiling. Bathroom floor burned. Curtains didn’t fit windows so properties behind could see me changing etc. Room was cramped and dark. TV channels didn’t work. Waste of money. Could have booked a much nicer hotel for a few krona more. Hi
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice person in the reception Det behövs två lampor vid sängarna finns bara vid en säng nu
Stayed 1 night in Sep 2019

6/10 Okay

Ursula, Geneva, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you are looking for a great breakfast you are not at the right place. However, should you need assistance during you travel, you can be sure to be well assisted by Sibel, the receptionist. The City Hostel is well situated in the center of the town.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Buzz, Honolulu, Hawaii

Liked: Cleanliness, staff & service, room comfort
We were running late, the front desk clerk was very polite and accommadating. The room was clean but incompletly set up. No towels and prior guests had left items in the room.
Stayed 1 night in Aug 2018

8/10 Good

Kim, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the very good price I am very satisfied. Nice and helpful staff. And for me it was excellent to be near the bus station and the city.
Stayed 9 nights in Aug 2018

8/10 Good

Darold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great enough close to downtown and the train.
Stayed 1 night in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome for being a hostel
Was pretty good for being a a hostel. I will definitely return.
Stayed 1 night in Mar 2018

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and a hostel to recomend.
A hotel in center of Sundsvall. Near to everything. Clean but simple hotel and nice staf.
Stayed 1 night in Jan 2018

6/10 Okay

Trym

Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bengt

Liked: Staff & service
Golvet på rummet var ordentligt slitet (och fult). Här behövs åtgärder. Annars vad man kan förvänta sig av en litet enkelrummet en gata med lite trafik.
Stayed 1 night in Jan 2024

10/10 Excellent

Lotten

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Annica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Susanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Anders

Liked: Cleanliness, staff & service
Ett enkelt , fräscht och centralt hotell. Saknade bara flera krokar på väggarna . För övrigt var jag nöjd med min vistelse hos er
Stayed 2 nights in Dec 2023

10/10 Excellent

Isidorsson

Stayed 1 night in Dec 2023

10/10 Excellent

lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Göran

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Gabriella

Stayed 1 night in Nov 2023

8/10 Good

Svenne

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok
Man får det man betalar för men fungerar utmärkt för huvudsysslan- sova
Stayed 2 nights in Nov 2023

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Marie

Stayed 1 night in Oct 2023

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Salem

Stayed 1 night in Oct 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Hanadi

Stayed 3 nights in Oct 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt rum med allt du kan önska, personal öppnade frukosten tidigare för oss galna hundägare, super❤️ Kommer garanterat tillbaka 🙂👍
Stayed 2 nights in Oct 2023

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Tyvärr ganska tråkig miljö. Badrum med lägre och äldre standard. Plastmatta på golv och väggar och duschkabin, duschmunstycke och toalettstol som borde bytts för 20 år sedan. Sängarna var iaf väldigt sköna.
Stayed 1 night in Sep 2023

2/10 Terrible

Fredrik

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Dålig service otrevlig ägare
Stayed 3 nights in Jul 2023

4/10 Poor

Rasmus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Funktionellt och prisvärt med trevligt bemötande i receptionen. Helt ok frukost.
Stayed 1 night in Sep 2023

8/10 Good

Gunilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sundsvall City Hotel on Sep 21, 2023
Tack för din vistelse och mycket välkommen tillbaka!

4/10 Poor

Fredrik

Stayed 4 nights in Sep 2023
Response from Sundsvall City Hotel on Sep 20, 2023
Hej,Tack för dina synpunkter. Det vore bättre om du hade betalat mellanskillnaden som du hade lovat till din anställd pga rumsbyte. Vi ändrar inte vår policy bara för att någon hotar att inte boka på vårt hotell eller skriva dåliga kommentarer.Vi gjorde ett rumsbyte sent på kvällen efter önskemål, där vi inte har möjlighet att sälja det rummet igen, och du vägrade att betala 440 SEK ( för 3 nätter) i efterhand.

10/10 Excellent

Nils-Börje

Stayed 1 night in Sep 2023
Response from Sundsvall City Hotel on Sep 21, 2023
Kul att se att du trivdes hos oss! Mycket välkommen tillbaka!

8/10 Good

Jakob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Sundsvall City Hotel on Sep 21, 2023
Tack för vistelsen och mycket välkommen tillbaka!

6/10 Okay

Ulf

Stayed 1 night in Aug 2023

6/10 Okay

Tomas

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sundsvall City Hotel on Sep 21, 2023
Tack för vistelsen och mycket välkommen tillbaka!