Indoor pool
Check availability

Reviews of Scandic Sundsvall Nord

3 out of 5
Scandic Sundsvall Nord
Vardshusbacken 6, Sundsvall

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 971 reviews" "
Rating 8 - Good. 490 out of 971 reviews" "
Rating 6 - Okay. 172 out of 971 reviews" "
Rating 4 - Poor. 34 out of 971 reviews" "
Rating 2 - Terrible. 9 out of 971 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, good location
Stayed 1 night in May 2023
Response from Josefin, Hotelldirektör on Jun 8, 2023
Thank you for your feedback, we are happy to hear that you enjoyed your stay at Scandic Sundsvall Nord!Kind regards, Josefin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suveränt hotell med massa faciliteter och trevlig
Suveränt hotell, som inte verkar fått det betyg de är värda. Ligger norr om stan vilket betyder lugn och ro. Bekväma sängar, perfekt lösning för familj med nedfällbara sängar. Lekrum, swimming pool, gym! Fin frukost med massa val och ekologiska ägg bland annat. Fri parkering med laddplats. Oerhört trevlig personal i både reception, frukost och middag. Prisvärt! Vi bodde här igen på vägen tillbaka för vi var så nöjda.
Stayed 1 night in Aug 2022
Response from Josefin, Hotelldirektör on Sep 12, 2022
Hej och tack för din superfina recension!Jag tar med mig det till all personal,Varmt välkommen tillbaka till oss på Nord!

10/10 Excellent

Dan Eric Mathias

Stayed 1 night in Jul 2022
Response from Gintare on Aug 2, 2022
Hej, stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen. Bästa, Gintare på Scandic

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021
Response from Josefin, Hotelldirektör on Aug 16, 2021
Tack för ditt omdöme

8/10 Good

Ivana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Josefin, Hotelldirektör on Aug 3, 2021
Tack för din feedback!

8/10 Good

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Johannes on Apr 16, 2021
Tack så mycket för att du lämnat ett fint betyg. MVH Johannes

10/10 Excellent

Dmitri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on a business trip
Fare size bed, swimming pool and free parking
Stayed 1 night in Aug 2020

10/10 Excellent

Dmitri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a business trip
It was nice and quiet. Beds were comfortable and had a good night sleep
Stayed 2 nights in Aug 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a highway stop
We stayed here on our way driving down to Stockholm. It was a decent hotel. Not kidding, but the carpet in the hallways is what gives this hotel it's personality. When you see it, you will know what I mean. Very kid friendly. Mediocre breakfast. Rooms were fine, pretty standard.
Stayed 1 night in Jul 2020
Response from Scandic Sundsvall on Jul 29, 2020
Thank you for your valuable feedback. it is nice to hear that you are satisfied with your stay. I hope that we soon will have the opportunity to welcome you back to us at Scandic. Have a great summer! Regards Scandic Sundsvall/ Katarina

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families, but could've been better
Room was good. Kid's beds were not that comfortable but OK. Pool was cold due to cleaning the day before, so this was a disappointment. The corona arrangements at breakfast was not that good. Should've been a single line passing all stations.
Stayed 1 night in Jul 2020
Response from Scandic Sundsvall on Jul 29, 2020
Thank you for your valuable feedback. We are constantly working on improvements and your experiences and views help us. I hope that we will soon again have the opportunity to welcome you back to us at Scandic Regards Scandic Sundsvall/ Katarina

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Receptionen on May 25, 2020
Tack för ditt fina omdöme, välkommen tillbaka!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Scandic Helen on Feb 26, 2020
Hej Anonymous, Tack för ditt fina omdöme om oss, vill önska dig varmt välkommen tillbaka. Med vänliga hälsningar Helen Scandic Sundsvall

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with room for some improvements
Great hotel with convenient access to motorways. Gym room is a bit small with zero view or window. Not very inviting. Swimming pool is very cold 22C when were there.
Stayed 1 night in Feb 2020
Response from Scandic Helen on Feb 24, 2020
Hej Michael, Thanks for your great review of our hotel, we would like to welcome you back soon agin. Kind regards Helen Scandic Sundsvall

8/10 Good

ruth

Travelled with family
Liked: Staff & service
Good all round
Perfectly acceptable stop-off type hotel, part of a chain. We stayed in 3 of these recently and they were all perfectly suited for the job, being very close to the motorways and main roads. The staff in this one were very friendly and accommodating. Free parking/breakfast/wi-fi all good too. No real complaints at all, and the pull-down murphy beds mean 3 or 4 people can share 1 room.
Stayed 1 night in Jan 2020
Response from Scandic Helen on Jan 27, 2020
Hi Ruth, Thank you for a great review, will like to welcome you back to us soon. Kind regards Helen Scandic Sundsvall

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the gym and laundry facilities. Close walk to water and one door away little super market
Stayed 1 night in Dec 2019
Response from Scandic Helen on Jan 6, 2020
Hi Anonymous, Thanks for a graet review of our hotel, would like to welcome you back to us soon. Kind regards Helen Scandic Sundsvall

8/10 Good

Bjørn Aron

Liked: Cleanliness, staff & service
Good but not great.
Great location when traveling by car. Quite close to Birsta. Hotel is older and worn somewhat. Good breakfast.
Stayed 1 night in Jan 2019
Response from Scandic Sundsvall on Jan 12, 2019
Hej Bjorn, tack för din vistelse och för din fina återkoppling. Vi är just i starten på att renovera hotellrum på vårt hotel, vid er nästa vistelse hoppas jag få erbjuda ett nyrenoverat hotellrum. Jag hoppas att vi snart igen får möjlighet att hälsa välkommen åter. Vänliga hälsningar Scandic Sundsvall Katarina Lenz

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Scandic Sundsvall on Nov 1, 2018
Tack för att du delar med dig och ger oss ett omdöme. Varmt välkommen åter! Med vänliga hälsningar Scandic Sundsvall / Katarina Lenz

4/10 Poor

William

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2018
Response from Scandic Sundsvall on Aug 23, 2018
Hej William, tack för att du delar med dig och ger oss ett omdöme. Jag hoppas att vi snart igen får möjighet att hälsa dig välkommen åter. Vänliga hälsningar Katarina Lenz

8/10 Good

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Scandic City on Apr 26, 2018
Tack för att du delar med dig och ger oss ett omdöme. Jag hoppas att vi snart igen får möjlighet att hälsa dig välkommen åter. Hälsningar Katarina Lenz, Scandic Sundsvall

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Hej och tack för att du lämnar ett fint omdöme kring din vistelse hos oss. Det gör oss glada och vi hoppas att snart igen få möjlighet att hälsa dig/er välkommen tillbaka till oss. Vänligen Katarina Lenz, Scandic Sundsvall

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, easy access and ample parking.
Wonderful place to stay, great breakfast, friendly service, and ample parking too! Customer service excellence!! One prime example of this is that we are from the United States, where coin operated self-service laundromats are readily available. However, we found out that there are not such facilities in Sweden. When we asked at the front desk what we could do, he said there are facilities that you can send out your laundry and have it returned, but it would be very expensive. He then said he would ask his supervisor if it would be possible if our laundry could be included with their normal bedding and towels that they launder for the hotel. And the good news is, they agreed that they would do our laundry and return it on site, free of charge, AND they had it completed the same afternoon we asked! We of course left a gratuity in kind for them and their kindness! Customer service excellence, a prime example of the definition of the word!! You won't be disappointed, easy access right off of the main highway North and South, just North of downtown Sundsvall.
Stayed 4 nights in Jun 2017
Hi Steve, Thank you for your fantastic feedback, I'm really glad to read that you enjoyed your stay with us. Service, cleanliness, breakfast, rooms and a welcoming feeling are our absolute top priorities. I hope to see you again soon at Scandic Sundsvall Nord and thank you for recommend us. Best regards Katarina Lenz, Scandic Sundsvall

6/10 Okay

RALF

Liked: Cleanliness
Soso
Ground floor level rooms Location 5 mins drive away from-town centre Medioca breakfast
Stayed 1 night in Jul 2017
Hi Ralf, Thank you for your feedback. Service, food, breakfast, room, cleanliness and a welcoming feeling are our absolute top priorities. I'm sorry that we failed to deliver a stay in accordance with your and our expectations this time. I hope we will have the opportunity to welcome you again for a better stay. Best Regards Katarina Lenz,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased as punch, in Sundsvall
These folks went above and beyond the call of duty when we needed service. Front Desk clerk David helped us with laundering our clothes. We simply asked if the hotel had coin operated washers and dryers for use by guests available. He said sadly they didn't, as Sweden doesn't normally have them. He did offer an option though, to have the housekeeping staff launder our clothes with their daily linens and return them the following day. We of course took him up on his very kind offer, and to our surprise, there wasn't any charge, AND he called later that same day and said they were all finished and ready for us to pick them up!! That is truly great customer service!! Everything else was excellent, great traditional Swedish breakfast with all of the best things, a beautiful dining room to eat breakfast in, and outside parking is free too. If you prefer garage parking, there is a small fee for that. I highly recommend the Sundsvall Scandic Nord for any future stay!! Their staff and facilities were all top notch excellent!!
Stayed 4 nights in Jun 2017
Hi Steve, Thank you for your feedback and thank you for sharing your experiences. I'm really glad to read that you enjoyed your stay with us. Service, breakfast, rooms and a welcoming feeling are our absolute top priorities. I'm looking forward to see you again soon at Scandic Sundsvall Nord Best regards Katarina Lenz, Scandic Sundsvall

4/10 Poor

Jesper Hanno

Disliked: Staff & service, property conditions & facilities, room comfort
Low quality hotel, old and under middel standard. We just needed a bed for the night doing roadtrip, not worth the money

6/10 Okay

Andreas

Disliked: Property conditions & facilities, room comfort

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jan Sverre, Skien Norway

Hotel information
Stay one night traveling by car and pass this city

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

R & S, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Sundsvall
Well organised, no hassles, good breakfast, nice facilities and helpful staff. Great value

8/10 Good

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanonfrukost
Superbra frukost
Stayed 1 night in Feb 2024
Response from Peter Jansson on Mar 15, 2024
Hej!Vad härligt att höra att du gillade vår frukost, varmt välkommen åter till Scandic Sundsvall Nord och tack för att du tog dig tid att ge oss feedback!HälsningarPeter JanssonHotelldirektör

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk frukost
Stayed 1 night in Feb 2024
Response from Peter Jansson on Mar 15, 2024
Tack! Så härligt att höra att du gillar vår frukost!Välkommen tillbaka!Hälsningar.Peter JanssonHotelldirektör

8/10 Good

Leena-Karie

Stayed 1 night in Feb 2024
Response from Peter Jansson on Mar 15, 2024
Tack för lämnat omdöme.Hälsningar.Peter JanssonHotelldirektör

8/10 Good

Selma

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Yosef

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Helgövernattning
Vi hade en helt ok helgövernattning här. Trevlig personal som försöker göra allt de kan för att gästerna ska ha en trevlig vistelse (dock viss förvirring bland personalen middags-/kvällstid). Annars ett slitet fd vägshotell (klassiskt gammalt Esso motell) som inte känns riktigt prisvärt (man ska väl inte jämföra äpplen och päron, men bodde bl.a på centralt 4-sjärnigt hotell i Stockholm förrförra helgen; vi var lika många men det var ändå billigare trots att det var ”exklusivare” med spa, och det fanns badkar samt kaffemöjligheter på rummet etc). Sköna sängar och rena sängkläder. Varmt på rummet Ok frukost, men saknar dock riktig apelsinjuice (som så många andra hotell så kör man pumparna från Rynkeby, där just apelsin”juicen” är mer apelsinsaft än juice) även om det ju är egna smakpreferenser.
Stayed 2 nights in Jan 2024
Response from Peter Jansson on Mar 15, 2024
HejTack för att du tog dig tid att ge oss feedback, vi tar med oss den. Det hjälper oss att bli bättre i framtiden!HälsningarPeter JanssonHotelldirektör

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Standard rom. Lite info ved ankomst. Svært lang ventetid i restauranten, elendig service i restauranten.
Stayed 1 night in Jan 2024
Response from Peter Jansson on Mar 15, 2024
HejTack för bra feedback, det hjälper oss att bli bättre i framtiden!Hälsningar

6/10 Okay

ACJ

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Reasonable but below par for Scandic
Room was OK. Not brand new and with a few stains here and there, but beds were OK. No koffie & tea facility in the room No restaurant on monday. Breakfast featured a wide variety of things but non was prepared with much care or love for it. I have seen much better at Scandic
Stayed 1 night in Dec 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Josefin on Dec 19, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Josefin on Dec 18, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

Tina

Travelled with family
Stayed 1 night in Dec 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Nära till konserthall
Trevligt mellanklass hotell, tyvärr väldigt kallt på rummet.
Stayed 1 night in Dec 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

Towe

Stayed 1 night in Dec 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Josefin on Dec 13, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

annelie

Stayed 1 night in Nov 2023
Response from Josefin on Dec 18, 2023
Tack för lämnat omdöme och tack för att du valt att bo hos oss!Hälsningar Josefin

10/10 Excellent

lothar

Stayed 1 night in Nov 2023