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Reviews of Best Western and hotel

3 out of 5
Best Western and hotel
Apelbergsgatan 40, Stockholm

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1206 reviews" "
Rating 8 - Good. 447 out of 1206 reviews" "
Rating 6 - Okay. 101 out of 1206 reviews" "
Rating 4 - Poor. 31 out of 1206 reviews" "
Rating 2 - Terrible. 22 out of 1206 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel breakfast!
Stayed 8 nights in Apr 2024
Response from receptionen on May 18, 2024
Hello,Thank you for your nice review. We are glad that you seem to have enjoyed your stay here with us at and hotel. Hope to see you again!

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service
Excellent location. Fabulous breakfast. Rooms are small but comfy. Hallway looks a bit grim but is clean. Front desk is minimalist. Staff nice and helpful but like everywhere in the world - pretty clueless without Google. And the shower is weird - like a Russian space station?
Stayed 3 nights in May 2024
Response from receptionen on May 6, 2024
Hello,Thank you for your nice review. We are glad that you seem to have enjoyed your stay here with us at and hotel. Hope to see you again!

10/10 Excellent

ganesh

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024
Response from Receptionen on May 6, 2024
Thank you Ganesh :)

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and loved using the sauna
Stayed 3 nights in Apr 2024
Response from recceptionen on Apr 7, 2024
Hi Steven,thank you for your kind words. Nice to hear that you liked our hotel :)

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from recceptionen on Apr 7, 2024
Thank you Gary!

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Staff were nice and friendly, willing to help with queries and requests. Breakfast was varied and tasty. I really liked the gym facilities. All in all well recommended. Downside: there was some noise of guests banging their doors at night, waking me up every now and again. I'm not sure what the hotel can do about that. Some people just have no manners :)
Stayed 3 nights in Mar 2024
Response from Med vänlig hälsningar Receptionen on Apr 2, 2024
Hej Denis,Tack för din fina recension. Kul att du verkar ha trivts hos oss här på And Hotel. Välkommen åter!

10/10 Excellent

Georgios

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, value for money stay. Facilities are very good. Breakfast options are really good (including Swedish meatballs) and the metro and bus stations up to the next corner. Totally recommended
Stayed 3 nights in Mar 2024
Response from Receptionen on Apr 1, 2024
Hello Georgios! Thank you so much for your lovely review. Hope to see you again soon! Welcome back!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location! Rooms are reasonably priced and spacious! Clean and cozy vibes. Staff are so lovely. and the free breakfast was comprehensive! Loved the homemade ginger shot too! Only thing, the hotel is located on the top of a steep hill (which was fine for us), but may not be too friendly to less abled individuals.
Stayed 2 nights in Mar 2024
Response from Receptionen on Mar 25, 2024
Hello Amanda,Wow, thank you so much for you lovely review! We're so glad that you seem to have had a pleasant stay! You are very welcome back anytime soon :)Best regards,Front Desk

10/10 Excellent

Manaal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Front Desk on Mar 6, 2024
Hello Manaal,Thank you so much! We're glad you seem to have had a pleasant stay with us!Best regards,Front Desk

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Receptionen on Feb 2, 2024
Thank you Antonia :)

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a single underground room with no window for 1 night. It was perfect as it was quiet and dark. Perfect for sleeping in.
Stayed 1 night in Dec 2023
Response from Receptionen, Anna on Jan 26, 2024
Thank you Chris! Glad you liked our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024

10/10 Excellent

Mymy

Stayed 1 night in Jan 2024
Response from Receptionen on Jan 8, 2024
Tack tack

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Gym was good everything was good except maybe the laundry services were a bit on the expensive side.
Stayed 3 nights in Dec 2023
Response from Receptionen on Dec 30, 2023
Thank you Oscar

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfectly situated hotel. 10 minute walk from the station and a few minutes to shops, bars and restaurants. Exceptional service, all the staff were super friendly
Stayed 2 nights in Dec 2023
Response from Receptionen on Dec 13, 2023
Thank you very much Claire for your kind words.

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room underground. I know I should have checked, but you never think of checking if the room has a window! Anyway the rest of the stay was perfect, and staff were really friendly.
Stayed 1 night in Nov 2023
Response from Reception on Nov 29, 2023
Thank you. :)

6/10 Okay

Reseller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Walking distance from city center
Stayed 3 nights in Sep 2023
Response from Receptionen on Oct 13, 2023
Thank you Reseller! Welcome back!

10/10 Excellent

Alicia

The breakfast choices excellent; friendly staff
Stayed 2 nights in Oct 2023
Response from Receptionen on Oct 12, 2023
thank you

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located.
Stayed 4 nights in Oct 2023
Response from Receptionen on Oct 11, 2023
Tack David!Välkommen åter!

10/10 Excellent

Albin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Receptionen on Oct 9, 2023
tack Albin!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I was there on business, and it was a great location. The staff was very helpful.
Stayed 4 nights in Sep 2023
Response from Receptionen on Sep 24, 2023
Thank you Judith!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled more after shave than a yugoslavian mafiaboss. Probably to hide the smell from the drain.
Stayed 2 nights in Aug 2023
Response from Receptionen on Sep 12, 2023
Good morning,thank you for your feedback. I am sorry you felt that your room had a bad smell. We will look into it and check what could have happened.

10/10 Excellent

Kristoffer

Stayed 1 night in Aug 2023
Response from Receptionen on Sep 24, 2023
Tack så mycket Kristoffer!

8/10 Good

lesley

Stayed 2 nights in Jul 2023
Response from Receptionen on Aug 17, 2023
Thank you Lesley!

10/10 Excellent

Baran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location and wifi. Breakfast was decent. Room was spacious for a family of 3. Staff was helpful.
Stayed 4 nights in Jul 2023
Response from Receptionen on Jul 7, 2023
Thank you!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay. Hotel room with a gym. I didn’t appreciate there are no windows to some of the rooms eg the room I stayed in. Appears there are potentially a few lower ground floor rooms that don’t have windows but wasn’t really a problem if you’re out during the day.
Stayed 2 nights in May 2023
Response from Receptionen, Anna on Jun 7, 2023
Thank you Timothy,I'm glad you seemed to have had a nice stay except for the part that you missed that you had made a reservation for a windowless room. For next time I recommend to book rooms with window.

10/10 Excellent

Om

Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely staying here. The room was a bit small but had everything you needed at a reasonable price. Staff was super welcoming. No complaints.
Stayed 1 night in May 2023
Response from Receptionen on Jun 2, 2023
Thank you for your lovely review! We're glad that you seem to have had a pleasant stay :)Welcome back!Best regards,and hotel

8/10 Good

Miles

Stayed 8 nights in May 2023
Response from Receptionen on May 28, 2023
tack så mycket

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great communication with the staff.
Stayed 6 nights in May 2023
Response from Receptionen on May 23, 2023
Thank you :)

10/10 Excellent

Bohumir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Receptionen on May 13, 2023
tack tack

10/10 Excellent

Chuixiang

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Receptionen on May 2, 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are on the smaller side, but they are comfortable. Very good location; can walk to many tourist attractions. Close to public transportation. Very friendly and knowledgeable staff. Hotel has restaurant & bar with good food and good prices.
Stayed 9 nights in Mar 2023
Response from Receptionen on Apr 2, 2023
thank you for kind words.

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stockholm
Great Hotel, super cozy, small bedroom but really confortable with a great shower. One of the best breakfast buffets I've ever seen. Location is quite good as well.
Stayed 3 nights in Feb 2023
Response from Receptionen on Feb 21, 2023
Thank you very much for your review. We are glad that you were satisfied with your stay with us.

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast.
Stayed 5 nights in Feb 2023
Response from Receptionen on Feb 12, 2023
Thanks a lot!! :D

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2023
Response from Receptionen on Feb 9, 2023
Tack så mycket

8/10 Good

Szymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Janet

Liked: Staff & service, amenities, property conditions & facilities
Best Western has always been a favorite hotel chain of mine. This hotel is lovely. The rooms are comfortable. The staff is great!
Response from Receptionen on Jan 6, 2023
Thank you!

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel in good location
Nice hotel in good location
Stayed 1 night in Oct 2022
Response from &reception on Dec 14, 2022
Thank you

8/10 Good

Laurence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean. great breakfast & friendly staff
Stayed 4 nights in Nov 2022
Response from &reception on Nov 20, 2022
thank you

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! They provide bath soap and shampoo, towels! Love wall organizer/ closet system. Breakfast open 6 am is great!
Stayed 1 night in Nov 2022
Response from &reception on Nov 8, 2022
Thank you.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money
Stayed 3 nights in Oct 2022
Response from &reception on Oct 31, 2022
Thank you Robert :)

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Ideally placed for the city centre, old and new parts. Very clean. Room was very quiet at night. Great price for the whole experience. Very satisfied
Stayed 4 nights in Oct 2022
Response from Receptionen, Anna on Oct 30, 2022
Hello Jonathan,thank you so much for kind words. Hope to see you again soon.

10/10 Excellent

Princeton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel -- it's steps away from wonderful dining, shopping, and everything you'll need. The gym is perfect!
Stayed 5 nights in Oct 2022
Response from Receptionen on Oct 28, 2022
Thank you

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Great location, central, near transit, with lots of food options in the area. Room was compact but functional. Complimentary breakfast had choices for every taste. Check in and check out with no issues. Perfect for a short trip to Stockholm!
Stayed 3 nights in Oct 2022
Response from Receptionen on Oct 28, 2022
Thank you

10/10 Excellent

Kayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, tidy and had everything required. The breakfast was great! The location was perfect in the middle of the city with walking distance to everything you need.
Stayed 3 nights in Oct 2022
Response from Receptionen on Oct 27, 2022
Thank you :)

8/10 Good

Peter

Stayed 1 night in Oct 2022
Response from Receptionen on Oct 18, 2022
tack!

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2022
Response from &reception on Oct 12, 2022
Tack så mycket.