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Reviews of Motel 6 Saint George, UT

2 out of 5
Motel 6 Saint George, UT
205 N 1000 E, St. George, UT

Reviews

6.0
Rating 10 - Excellent. 192 out of 999 reviews" "
Rating 8 - Good. 227 out of 999 reviews" "
Rating 6 - Okay. 192 out of 999 reviews" "
Rating 4 - Poor. 157 out of 999 reviews" "
Rating 2 - Terrible. 231 out of 999 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ethan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The nastiest hotel we have ever been to. They didn't even bother to change the sheets or towels or empty trash left behind from the last people. Every room stinks of smoke. We walked in and immediately left to go stay somewhere else. Do not go here!!!
Stayed 2 nights in May 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Russell,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Taleah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady, Jackie is a very kind and absolutely wonderful person. She made us feel welcome after the horrible experience we had at another hotel. The accessible room was a little too small, but I was able to get in and out of it safely. The cleaning staff were very quick and friendly to us as we were leaving. We will absolutely consider staying here again.
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 20, 2024
Hi TaleahWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Richard

Business traveller
Upon arrival I tripped over a big dog in the check in area. I fell and hit the concrete floor really hard. I busted both knees and the fall ripped a chunk of skin off of my arm. The staff did nothing to help. It took several minutes to get up off the floor. No one apologized. The dog belonged to a staff member who did nothing to control the dog. Worst place I’ve ever stayed at in my 74 years. I should get a full refund for what happened to me. You should not book anyone else in that hell hole.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Richard,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Rick

Liked: Cleanliness, staff & service
It's within walking distance of the St. George Shuttle, which is a plus. You have to ask for shampoo/conditioner and other toiletries, as well as an iron, at the front desk. Room was clean, but the door needed new paint. Not fancy, but I wouldn't hesitate to stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. A pleasant stay.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Philip, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

8/10 Good

Timothy

Liked: Cleanliness
All around fair price & nice people
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 14, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

6/10 Okay

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
Upkeep. Restroom was terrible.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Kenneth, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Manager would not let us check in @ 12. He said to come back in an hour. The hotel looks to have plenty of rooms & few cars in parking lot. Other employee made it seem like he was being stingy to not let us check in early. When we came back to check in he’s was unfriendly and rude. I felt like a child being scolded by my parents. Like he didn’t trust that there were just 2 of us, that we didn’t smoke, & that we didn’t have any animals. It felt like the 3rd degree. Will not be staying here again.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi John,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Shuhui

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One word. DIRTY!!! Booked only for one night, but the room was really dirty. We checked in around 4 pm but we didn't go in right away. When we walked into the room was around 10 pm and we saw the bed sheets had been used and had not been changed. Because it was late and we were also tired. So we didn't let the worker know right away. My family and I did not dare to sleep on the beds at all. It was uncomfortable to sleep. I would not recommend this motel to anyone.
Stayed 1 night in Apr 2024

8/10 Good

R.

Liked: Cleanliness, staff & service, property conditions & facilities
Okay place to stay.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Steve, North Salt Lake

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room was by the "smoking area", had to hold my breath until I got in the room. the beds have mattresses that you can hear the springs when you lye down. Room has worn furniture. Needs some serious updating. The rooms were cleaned well, you can tell that the housekeepers do a great job! Friendly staff also
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Steve,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Shawn

Business traveller, Travelled with group
No real air conditioning in a city that gets well over 100 degrees in the summer
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Shawn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy!!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Duane,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Brent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Luke

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Drug addict hotel
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Luke, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Poor

Maximiliano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 18, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting and nothing works properly. No heat and everything is dirty! I left and drove 5 hrs rather than stay in that nasty okace
Response from Brand Experience Team on Apr 17, 2024
Hi Jonathan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Cassie

Travelled with family
Disliked: Cleanliness, amenities
People banging on doors, scream and fighting from lot of domestic disputes
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Cassie, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

6/10 Okay

DAWN

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Tiny and outdated. Parking was extremely limited.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Dawn, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay here unless you’re on drugs. Room was gross. Not as pictured at all. The peep hole was a literal HOLE in the door. Homeless people were all over the parking lot loitering. They kept going and getting free coffee and juice and the staff just let them hang around. No breakfast. Limited plugs in rooms so you couldn’t have the tv and fridge both plugged in. If I could give 0 stars I would. Absolute trash. Don’t waste your money
Response from Brand Experience Team on Apr 17, 2024
Hi Courtney, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Daryl

Disliked: Cleanliness, amenities, property conditions & facilities
I’m positive my bed had bed bugs!The door wouldn’t properly close and blew open a bit in the night.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Daryl, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

10/10 Excellent

David

Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Travelled with partner
It’s a dump!!!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Tom, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Grigoriy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Grigoriy,Thank you for the amazing review!Maz K.#Team6

2/10 Terrible

C

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good - staff was very friendly, location was great, they accept pets, and it has a pool (which wasnt open when we visited). The bad - The first room we had did not have a properly secured lock on the door and the room was dirty and smaller than I thought it would be. They wouldnt give us a refund and motel 6 is the only hotel in the area that accepts pets. We ended up switching to another room which was even worse than the first. The room smelled completely like cigarettes and smoke. The room was so dirty, we eneded up buying a new sheet set, pillows, a shower curtain, air fresheners and cleaning supplies. I couldnt get the cigarette smoke and ash smell out of my hair even after taking a shower every day because the room reaked of it! The room itself was dirty and in need of updating. The beds were so bad that they dipped down on one side and were terrible to sleep on. It was a terrible experience and I wouldn't recommend this hotel to anyone until these issues are addressed.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi C,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Francine, Glendale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking our rented U-Haul truck has never been too easy, just in front of our room at the first floor! The lady at the check in counter is very nice & understanding to customers! A safe place to spend the night for travelers!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Francine, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Amanda

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The deal on this place is NOT worth it. During check in another customer warned us to just leave and we should’ve listened but we already would’ve lost our deposit. It was a little suspicious when they asked for a cash security deposit. But we paid it anyway. Getting to the room was an even more let down the shower curtain was covered in a black mold. There was “down there” body hair stuck to the wall. Random people kept knocking on the door all night. Nothing about this place met any standard. My poor family considered sleeping in the vehicle than stay at this place.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Amanda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Muriel

Stayed 1 night in Mar 2024

4/10 Poor

Joanne

Stayed 1 night in Mar 2024

6/10 Okay

j

Travelled with partner
This motel needs to replace mattresses/beds. The mattresses were very uncomfortable. Linens & room were clean however. We had to leave a day early. The lady at the desk said she would ok a refund for that day. Expedia tried to communicate with them about the same but to no avail. Staff was not very friendly.
Stayed 4 nights in Mar 2024

4/10 Poor

Rich

Disliked: Property conditions & facilities
Air conditioning did not work for two days. Was told it would be fixed the second night and it wasn't. Room was hot at night causing poor sleep impacting the next day's activities which were the entire point of going to St George. Never staying there again
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Rosalie

Travelled with partner
Tv in room did not work. Staff took 15 minutes trying to make it work at all!
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

david

Travelled with partner
Not there yet(arrival around 1am).
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Joe

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This motel 6 was quite disappointing when we first arrived, the room was disgusting. The sink had dried snot in it the sheets were stained and the shower looked like a coalminer just got out of it. Our staff was friendly and gave us new sheets but did not provide any compensation for our horrible first impressions besides asking if we wanted to switch rooms. This motel has no house keeping services so we were on our own to clean up the gross sink and shower. The stay was uneventful but I will not be coming back to the motel again.
Stayed 4 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Grigoriy

Liked: Property conditions & facilities
Ok
Stayed 6 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

4/10 Poor

Mario

Liked: Cleanliness
Disliked: Staff & service
N.a
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Mario,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Justin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an average stay. Not the best, but not the worst. You get what you pay for.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi JustinThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Marshal

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Jackie, is a great staff very friendly and she helps us out
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Maria,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Hayden

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was plastered and didnt close properly. Shower was unclean and stained. Sheets had blood stains obviously displayed without even trying to get in the bed. Cigarette holes in top blanket. Staff was on their phone at check in and check out. I was booked for a double queen and was given a full sized bed. People loitered outside my room to smoke.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Hayden, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 Good

Jason

Stayed 3 nights in Feb 2024

2/10 Terrible

Kasey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst place I have ever been. For starters the parking lot was flooded, the room was NOTHING like the online pic, there were people in the corridor's that looked homeless & scary. The smell hit the moment we opened the door (my husband was actually gagging), floors rotten, bed sheets gray (should have been white) & torn in multiple places. Microwave door hanging off, toilet seat broken, I refused to stay, we left & stayed at a Ramada in stead! It was DISGUSTING!!!!!
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom towels were dirty, went to requested extra pillow because I have a back problem and they don’t provide extra.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Danielle

Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 7, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
As a last resort
I only stayed here because it was literally the only place in town with a room left yesterday. I now know why. It smelled of urine, and mold. The heater did not work. The shower was old and they had painted the floor, and the paint was chipping off the floor of the shower. The toilet seat did not fit the ring of the toilet bowl.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6