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The property was thirty minutes from the location on the map in the listing. Rather than walking on foot into Ocho Rios we had to drive 30 minutes each way! The pool and gym in front of the house were nice.
Armin
Stayed 2 nights in Jan 2023
Response from -Management on Feb 1, 2023
Thank you for taking the time to provide us with a review. We did not inaccurately pin the property. Everything about the location is 100% accurate, including its placement on the map. Richmond is a sprawling gated community and none of our photos depict a villa that is close enough to walk into town. However, the guest arrived with expectations that were not met and complained throughout their stay due to the lack of transportation. We arranged daily transportation for them at local rates. Casa Maurice is a 14-minute drive from the town. I trust that the pool, gym, and fantastic villa prevented a one-star review. We apologize that even this high-standard community of luxury villas could not make a traveler happy they did not research or asked any questions before or after booking. We strive to provide the best guest experience, but unrealistic expectations can ruin the best of vacations. There is no community like Richmond close to the town center, which was the guest's desired location. Richmond is widely acclaimed and is the top suburb of Ocho Rios town center.