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Reviews of Kennedy House

3 out of 5
Kennedy House
218 Water Street, St. Andrews, NB

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 453 reviews" "
Rating 8 - Good. 143 out of 453 reviews" "
Rating 6 - Okay. 55 out of 453 reviews" "
Rating 4 - Poor. 17 out of 453 reviews" "
Rating 2 - Terrible. 3 out of 453 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jo anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, access to upstairs front porch was nice. Room was nicely appointed, bathroom was tiny but newly renovated with a nice shower. Surprised we had to use our key to come in at 9:00 pm and the lobby lounge was closing for the evening. Great parking right out back. Room might be a little warm in summer (no ac). Would stay again.
Stayed 1 night in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marianne

Travelled with partner
Excellent stay
Stayed 2 nights in May 2024

6/10 Okay

Jeanice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness
Disliked: Amenities
It was a great place lost in time. So unique and inviting a very welcoming feeling. The price is right for what you get. Thank You!!!! What a great experience.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and fun location in the heart of town. We liked it so much that we booked a second night.
Stayed 1 night in May 2024

8/10 Good

Garth

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

ginny

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Declan

Liked: Staff & service
Wasn't the cleanest
Stayed 2 nights in May 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to EVERTHING!!! Parking in May wasn't too bad. Moved closer before bedtime. Restaurant is awesome and now I understand why its always full....make reservations and its ALL AMAZING!!!
Stayed 1 night in May 2024

2/10 Terrible

George

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was noisy and dirty and felt very unsafe and we would like full refund. George Fenwick
Stayed 1 night in May 2024
Response from Dominique on May 3, 2024
Good afternoon George, As discussed by phone, I'm sorry the room wasn't to your liking. I can assure you - although we operate an antique building - our rooms are clean and sanitised after every stay and the building complies with fire safety regulations. I will of course discuss your feedback with housekeeping. We could have accommodated you with a different room but you chose to leave. I offered you a free stay, do not hesitate to contact us at your earliest convenience. Kind regards, Dominique

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understand it's an old building, but it was too hot in the room with lack of individual temperature control. Perfect spot to enjoy all that St. Andrews offers.
Stayed 1 night in Apr 2024
Response from Dominique on May 3, 2024
Hi Aubrey,Thank you very much for your feedback and review. This time of year exterior temperatures tend to fluctuate and make it difficult to obtain the right ambient temperature inside. We will certainly keep an eye on this the next couple of weeks. We thank you for your visit and look forward to welcoming you back to beautiful Saint Andrews. Kind regards, Dominique

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Dominique on May 3, 2024
Hi Gilbert,Thanks for your awesome rating. We hope you enjoyed your stay with us and we look forward to welcoming you back to beautiful Saint Andrews. Warm regards, Dominique

10/10 Excellent

Roxane

Travelled with partner
The beautiful large rooms… very clean. Staff amazing.
Stayed 1 night in Apr 2024
Response from Dominique on May 3, 2024
Hello Roxane,Thank you very much for your awesome rating and comments. I will pass along your appreciation to our full staff and we look forward to welcoming you back to beautiful Saint Andrews. Warm regards, Dominique

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dominique on May 3, 2024
Hi Brent, Thanks for your awesome rating. We hope you enjoyed your stay with us and look forward to welcoming you back to beautiful Saint Andrews. Warm regards, Dominique

10/10 Excellent

Matt

Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Dominique on May 3, 2024
Hi Scott,Thanks for your awesome review. It was a pleasure having you with us and we look forward to welcoming you back to beautiful Saint Andrews. Warm regards, Dominique

6/10 Okay

Patty

Disliked: Property conditions & facilities
Very noisy. The people in the other room beside me partied till 2:30 am. Disappointed in the food. I had ordered a steak and asked it to be medium well done and I received a steak that was not cooked and a lot of fat that I could not eat. My food was cold by the time it came to the table. I stay in Saint Andrews at quite a few places. This is my first time at the Kennedy and the last. I understand it’s an older hotel, but it does need some upkeep. The redo of the restaurant is very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always feel at home there. Friendly staff always make it a pleasurable time. Beautiful community!
Stayed 1 night in Feb 2024
Response from Dominique on Mar 26, 2024
Hi Sheila,Thank you very much for your great review and rating. It has been our pleasure hosting you and we look forward to welcoming you back to beautiful Saint Andrews soon. Warm regards,Dominique

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bball weekend away
The Kennedy Inn was comfortable clean and quiet. We were very surprised to see so many downstairs enjoying a meal out Friday night because we couldn’t hear them at all. Needed a comfortable place to stay while taking in some bball. A great place to stay with a cost that didn’t break the bank.
Stayed 1 night in Feb 2024
Response from Dominique on Feb 17, 2024
Hi, Thanks for your feedback and great review. We certainly look forward to welcoming you soon to beautiful Saint Andrews. Best regards, Dominique

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a nice quiet place to spend the weekend and the Kennedy House provided this. Very charming and a great restaurant.
Stayed 2 nights in Feb 2024
Response from Dominique on Feb 5, 2024
Hi Ann, Many thanks for staying with us. It's been our sincere pleasure hosting you and we look forward to welcoming you back to beautiful Saint Andrews.Warm regards, Dominique

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, a good meal and great location.
Stayed 1 night in Feb 2024
Response from Dominique on Feb 5, 2024
Hi David,Many thanks for staying with us; it's been our sincere pleasure hosting and serving you. We look forward to welcoming you back to beautiful Saint Andrews. Warm regards, Dominique

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dominique on Feb 5, 2024
Hi Jenna, Thanks for your great rating. We look forward to welcoming you back to beautiful Saint Andrews soon. Warm regards, Dominique

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay!
We got upgraded to a huge room, it was stunning. Beautiful views. Excellent staff for the hotel and restaurant.
Stayed 3 nights in Jan 2024
Response from Dominique on Feb 5, 2024
Hi Amanda,Thanks for your awesome review and comments. It's certainly been our pleasure to hosting and serving you. We look forward to welcoming you back to beautiful Saint Andrews soon. Warm regards, Dominique

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Brayden

Travelled with partner
Liked: Amenities
I really liked the style
Stayed 1 night in Nov 2023

4/10 Poor

Roxanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dated and the plumbing was horrible. The showers were either scalding hot or ice cold.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the authentic decor as well as the quality of the food. The live evening entertainment was a pleasant addition to a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE LOCATION IS INCREDIBLE. This property is right in the middle of the downtown and there is a super cute coffee shop right down the street to make your mornings even better! The only reason I gave 4 stars for the service is because check in is not available at all hours. The property did try to call to inform me but I was travelling in the states so I did not receive the call and showed up around 2300 at night. The man still came to the door and checked me in, but be mindful of this If you plan on arriving late. It is the oldest hotel in the area and it shows so much character but be mindful that it looks it age. This is not meant to knock the property, just don't expect it to look modern. Overal, I loved my stay here and I was able to leave my car in the parking lot for the following day while I toured the town. Highly recommend staying here!

8/10 Good

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kennedy House
The room was lovely and large and the hotel has a very good restaurant for casual food. You have to venture out for breakfast but we found a couple of excellent choices nearby.
Stayed 2 nights in Oct 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
Room 100 is very nice in that it offers a private balcony overlooking Main St. and the ocean. It was very clean and well appointed. There is even an elevator. You absolutely MUST try the Belgian poutine in the restaurant downstairs. The best poutine that I have ever eaten. Paul is the star there. Friendly, helpful, and kind. He checked us in as well as served during dinner. On the minor side, a pedestal sink makes operating in the bathroom difficult. I get the time relevance, but I just don't like those things.
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
a quaint place right in the heart of St Andrew
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Stayed 1 night in Sep 2023

4/10 Poor

Steven

Travelled with partner
Disliked: Staff & service
The old character of the place is what I enjoyed the most. Not being given the room I booked and paid for with a balcony in the front was the upsetting part. Only two rooms have the balcony and I wanted that to be our trip there but instead got a room on the side and couldn't check into the room until well after check in time. Never got a discount or a mention of the mix up by the two gentleman running the place as well. Not happy about the problem never being talked about to us.
Response from Dominique on Sep 11, 2023
Hi Steven,Thanks for your message. Let me start by apologising for the inconvenience. I’m as puzzled about this as you are so I will reach out to Expedia to see what went wrong. Booking through 3rd party websites should be a reliable process. Have you reached out to them as well? I will follow up on this as soon as possible.Thank you. Dominique

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly. Check in very efficient. There was no air conditioning and the wifi did not reach our room, which is not great with a teenager.
Stayed 1 night in Aug 2023
Response from Dominique on Sep 11, 2023
Hi Tina,Thank you for your rating and feedback. We take all comments seriously. Rogers wifi had not been the most reliable this past season and we’re working towards a sustainable solution. Thank you again for visiting us and we look forward to welcoming you back to beautiful Saint Andrews. Best regards, Dominique

10/10 Excellent

Shirley W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying in this historic inn in the heart of St. Andrew's.
Stayed 1 night in Sep 2023
Response from Dom on Sep 11, 2023
Hi Shirley,Thanks for your awesome rating and positive comments. It was our pleasure hosting you and we look forward to welcoming you back to beautiful Saint Andrews soon. Warm regards,Dominique

6/10 Okay

Margaret

Travelled with partner
Our room was above some ports potties. Couldn’t open our windows because of the smell. Limited parking for the hotel. Restaurant wasn’t open at 8am for breakfast. Tv was smaller than our home computer monitor. Basic place to stay.
Stayed 1 night in Sep 2023
Response from Dominique on Sep 11, 2023
Hi Margaret,Thanks for your feedback. We value all comments and we will certainly address this with the Town of Saint Andrews.Best regards, Dominique

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatt stay!! Loved our king suite with private balcony for the evening. Location was amazing for walking distance to all things. Restaurant was delish and good prices!:)
Stayed 1 night in Sep 2023
Response from Dominique on Sep 11, 2023
Hi Mandy,Thanks for your awesome rating and review. It was our pleasure hosting and serving you as well! We look forward to welcoming you back soon to beautiful Saint Andrews. Warm regards, Dominique

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest staff i have run across in a long time. Quiet and conveniently located. Unfortunately i couldn't try out the restaurant because of the seafood but everyone i saw eating were enjoying their meals. Beautiful stay so far
Stayed 1 night in Sep 2023

6/10 Okay

edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice lodging, Restaurant staff needs training.
Stayed 1 night in Jul 2023

10/10 Excellent

Gilles

Travelled with partner
Liked: Amenities
It’s an old building..the restaurant part is beautiful..but the rooms need an upgrade..wifi wasn’t working half the time..good location..
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Staff were extremely friendly as well as responsive and helpful. Property is very convenient to local attractions, restaurants. I could walk just about everywhere I wanted to go. Thank-you, it was a pleasure!
Stayed 2 nights in Aug 2023

8/10 Good

James

Stayed 2 nights in Aug 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in beautiful Saint Andrew’s
Great stay , nice hotel with character, And great customer service.
Stayed 2 nights in Aug 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a hotel with a lot of charm located perfectly on the main street, convenient to many restaurants, the wharf, and the supermarket. Despite this it was surprisingly quiet, we barely heard any noise from the street or other guests in the hotel. The room was well appointed and the window A/C worked very well. However, there were three major issues. First, they have 24 rooms but only 10 parking spaces - you do the math. Second, the bed was extremely uncomfortable - it was way too soft in the middle. Our butts seemed a foot lower than our heads in bed. Finally, the WiFi was hard to connect to - it seemed to connect on our iPhones and iPads but did not complete the connection until the next morning. After that it worked fine and the speed was good. My Steam Deck never connected though - it timed out after a couple of minutes do never made it in - the iOS devices seem happy to wait forever, which they practically did. Also the shower temperature occasionally fluctuates, it gets cold for 30 seconds a few times during a 10 minute shower. You can tell it’s happening though so can avoid the cold water until it recovers. It’s a cute place though, so if the above issues (especially the bed) don’t bother you it’s a nice place to stay.
Stayed 1 night in Aug 2023