Title: Holiday Inn Luton-South M1, Jct.9 by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9777&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Luton-South M1, Jct.9 by IHG Holiday Inn Luton-South M1, Jct.9 provides a peaceful countryside retreat where travelers can relax by the pool or stay active in the fitness center ## Photo gallery for Holiday Inn Luton-South M1, Jct.9 by IHG ![Exterior - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/b3c4d547.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/acad94f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (GBP 14.95 per person) - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/a4251be4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/7dd4748c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Holiday Inn Luton-South M1, Jct.9 by IHG (St Albans)](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4657b47a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in a quiet rural setting, this hotel offers a restful escape with convenient amenities. Guests enjoy the indoor swimming pool and gym facilities, while the on-site restaurant serves local cuisine with options for children. Free WiFi is available throughout the property. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9777&PinnedHotelID=9777&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/94440e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 183 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4e3c1271.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds Refrigerator HDTV Pillow menu Portable fan Sofa bed - double - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4b42e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 194 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Premium Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/4b42e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 194 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Room, 2 Twin Beds ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/da136dec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 183 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Double Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/0706a8f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 183 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed with Sofa bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/02b3864f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 Double Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/fd547a51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Accessible ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/9800/9777/fd547a51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible ### Highlights Heating Connecting rooms available Free cribs/infant beds HDTV Pillow menu Portable fan Sofa bed - double Blackout drapes/curtains - 194 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Albans-Hotels-Holiday-Inn-Luton-South-M1.h9777.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Albans-Hotels-Holiday-Inn-Luton-South-M1.h9777.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.74147%2C-0.32020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DJtFqqB0PU8dGlIoLRmetR59-Yo=) London Road, Markyate, St Albans, England, AL3 8HH #### What's nearby - Clarence Park \- 20 min walk \- 1.7 km - Highfield Park \- 3 min drive \- 2.0 km - St Albans Cathedral \- 3 min drive \- 2.3 km - Clock Tower \- 3 min drive \- 2.4 km - Verulamium Park \- 4 min drive \- 2.0 km #### Getting around - St Albans City Station - 18 min walk - Luton Airport (LTN) - 28 min drive #### Restaurants - ‪Sopwell House - ‬17 min walk - ‪Great Northern Pub & Kitchen - ‬14 min walk - ‪The Horn - ‬16 min walk - ‪Sopwell House Cocktail Lounge - ‬17 min walk - ‪TGF Pizza - ‬20 min walk ## About this property ### Holiday Inn Luton-South M1, Jct.9 by IHG Hotel in a rural location You can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at Holiday Inn Luton-South M1, Jct.9 by IHG. The on-site local cuisine restaurant, Borders Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy perks such as: - An indoor pool - Free self parking and extended parking - Full breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, multilingual staff, and luggage storage Room features All 140 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and safes. Extra amenities include: - Heating and portable fans - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with eco-friendly toiletries and shower/tub combinations - 32-inch HDTVs with digital channels - Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/12000000/11900000/11899100/11899081/216118e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Inn South Mimms/Potters Bar South Mimms - Free WiFi - Breakfast available - Parking available - Business services 7.4 Good 3 reviews CA $75 CA $91 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=11899081&PinnedHotelID=11899081&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free extended parking on site - Free RV/bus/truck parking on site - Limited onsite self parking ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Borders Restaurant - Starbucks ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room crib - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 4 meeting rooms - Business center - Conference center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch HDTV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Phone - Portable fan - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures This property is closed from March 14 2022 to December 31 2023 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 15.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 14.95 per person - Rollaway bed fee: GBP 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Luton-South Holiday Inn Luton-South M1 Holiday Inn Luton-South M1 Jct.9 Holiday Inn Luton-South M1 Jct.9 Hotel Holiday Inn Luton-South M1 Jct.9 Hotel St Albans Holiday Inn Luton-South M1 Jct.9 St Albans Jct.9 Luton-South Holiday Inn Holiday Luton M1, Jct 9 By Ihg Holiday Inn Luton South M1 Jct.9 Holiday Inn Luton South M1 Jct.9 an IHG Hotel Holiday Inn Luton-South M1, Jct.9 by IHG Hotel Holiday Inn Luton-South M1, Jct.9 by IHG St Albans Holiday Inn Luton-South M1, Jct.9 by IHG Hotel St Albans ## Frequently asked questions ### Does Holiday Inn Luton-South M1, Jct.9 by IHG have a pool? ### Is Holiday Inn Luton-South M1, Jct.9 by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Luton-South M1, Jct.9 by IHG? ### What time is check-out at Holiday Inn Luton-South M1, Jct.9 by IHG? ### Where is Holiday Inn Luton-South M1, Jct.9 by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Luton-South M1, Jct.9 by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 83 8 - Good 99 6 - Okay 45 4 - Poor 21 2 - Terrible 12 ## Reviews ### 6/10 Okay #### Manfred Mar 9, 2022 Disliked: Cleanliness, room comfort #### Nothing special Check in was great Room very smal Lunch was not good had clubsandwich chicken was very dry send it back dinner was ok nothing special restaurant and bar staff looked like their did not want to be their Breakfast was ok but no real service ##### Manfred Stayed 1 night in Mar 2022 ### 8/10 Good #### Fola Feb 16, 2022 Liked: Cleanliness, amenities, property conditions & facilities had a great stay ##### Fola Stayed 3 nights in Feb 2022 ### 4/10 Poor #### Julia Nov 22, 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities The rooms were very tired looking. Stains on carpet. Paper peeling off the walls. Inadequate power plugs. Had to put kettle on floor to boil it. Had to sit on floor to dry my hair as flex on the hair dryer was not very long and the power point was near the floor. Bed was up against the wall on one side which was not ideal for 2 people sharing. ##### Julia Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Robert Oct 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Brill ##### Robert Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Julia Jun 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant experience Lovely welcome from reception. Clean room, super comfortable bed. Easy parking. Fairly priced bar with seating outside. Only disappointment was being unable to use pool for a swim, we had rung the day before but t was already fully booked- put onto reserve list but no joy. Understand Covid regs etc but sorry that even prebooking didn't work! Super stay great price ##### Julia Stayed 1 night in Jun 2021 ### 10/10 Excellent #### James Jun 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great trip. My 3 year old daughter has diary allergy so the chief made a special trip to the shop to get some ingredients to make her dinner. Really great service. ##### James Stayed 1 night in Jun 2021 ### 2/10 Terrible #### David Jun 6, 2021 Disliked: Staff & service #### Cancelled on me What can i say about my stay. Hour in to my trip, heading to hotel and they called to say they are overbooked and dont have a room! Would i like to cancel? 😂 no im good thanks, but we have no rooms would you like to cancel. Are you seriously asking if i want to cancel a room that you don't have? Yes please, ok i will go ahead and cancel then? Yes i think thats for the best as you do t have a room. So thats my teview. ##### David Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Charlotte Jun 4, 2021 Liked: Cleanliness, staff & service, room comfort #### Overall great stay. Lovely stay, great breakfast, hotel is a little dated and old but other than that all good. Bed was very comfortable. ##### Charlotte Stayed 1 night in May 2021 ### 10/10 Excellent #### Lea May 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for an affordable weekend break Oberall very pleased with our stay. Our room was lovely and clean and the breakfast got us off to a great start the bext day. One of our windows disnt shut properly which let insome road noise and there were several flickering lights out in the cordidor that needed attention. We were informed after booking that our room was in part of the building that was about to get refurbished so we didnt mind much. Will definitely stay there again! ##### Lea Stayed 1 night in May 2021 ### 8/10 Good #### Samuel Apr 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel. The members of staff who we met know what customer service really mean. The hotel was quiet because of the restrictions, but the front desk was manned at all times. The were all excellent. The hotel could do with some renovations, but still it was excellent service all round. ##### Samuel Stayed 1 night in Apr 2021 ### 6/10 Okay #### Jalil Dec 6, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bad experience Room was not cleaned and bathroom was terrible. Only one set of towels bath tub was dirty and shower was very bad. ##### Jalil Stayed 1 night in Dec 2020 ### 8/10 Good #### Mike Dec 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MB Property @ Holiday Inn The hotel was good. Friendly welcome explaining the Covid rules. First night thermostatic tap not working so no hot water, cold shower, too tired and late to complain. Cold shower in morning informed reception and was moved to another room. Internet good first night. Second night non existent.comfortable bed and pillows. Overall good value. ![](https://a.travel-assets.com/ugc/hotel-reviews/24B4DE988247BD5E9DDA56569299ABED0A01CCA51607161154555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mike Stayed 2 nights in Dec 2020 ### 8/10 Good #### David Oct 31, 2020 Liked: Cleanliness, staff & service, room comfort All good, room spotless although a bit tired. Bathroom needs attention, bath peeling. PROBLEM - your advert stated Breakfast included, but it wasn't and we had to pay extra £10 per person. ##### David Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Michael Oct 22, 2020 Liked: Room comfort #### Ok. Room was clean but had a musty smell. Needed updating. ##### Michael Stayed 1 night in Oct 2020 ### 6/10 Okay #### Mark, Halifax Sep 25, 2020 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great facilities at the hotel however my room was very tired and not what I had booked. Due to Covid measures no tea and coffee making facilities available due to possible contamination when using them but the remote Control for tv was, doesn’t make sense. ##### Mark Stayed 3 nights in Sep 2020 ### 2/10 Terrible #### Barry Jul 20, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### losed hotel The hotel was closed even though you booke us in and took our money ##### Barry Stayed 1 night in Jul 2020 ### 4/10 Poor #### Verified traveller Mar 4, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff nice but cleanliness needs to be addressed. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Debra Mar 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value stay Generally comfortable room with clean bed and bath. Layout for using hairdryer and mirror for makeup could be better. Plenty of parking and friendly reception. Good value for money. ##### Debra Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Richard, London Feb 27, 2020 Disliked: Cleanliness, property conditions & facilities The room was in very bad condition. I took pictures for easy. It was dark and very uncomfortable. Came across old and dirty. Staff were nice enough but is not a place to visit. ##### Richard Stayed 1 night in Feb 2020 ### 8/10 Good #### matt Feb 26, 2020 Liked: Staff & service #### Dated rooms but convenient location Slightly dated - and needs to be good value but friendly reception staff - who were helpful ##### matt Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Shirley Feb 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always get good service here Always get great service here. I request a room on the ground floor due a disability and they have always arranged this for me. The room is fairly small & is difficult to get into/out off the bed as one side is against the wall. The rooms are a bit tired but we always enjoy staying at this hotel. ##### Shirley Stayed 1 night in Feb 2020 ### 6/10 Okay #### sarah Feb 3, 2020 Liked: Staff & service, room comfort #### hot & cold Staff were excellent, the first room we were given had no shower curtain so we were moved. One of the reasons for booking this hotel was because the health club is advertised as 9 pm on website but it actually closes at 8\. The lovely guy in there kept it open to 8.20 for us which was very much appreciated. The room was ok, bathroom could do wit a deep clean/ refurb, bed very comfortable, air con didn't work and a radiator had been eft in the room and the hairdryer also didn't work. There are also not enough shampoo bottles for 2 people. Food from room service was excellent. There was a function going on somewhere so we could hear loud music in our room which was 2nd floor. ##### sarah Stayed 1 night in Feb 2020 ### 8/10 Good #### Cerys Dec 31, 2019 Liked: Staff & service, room comfort Disliked: Property conditions & facilities The room was very tired, paint scratched off, marks on carpet, lights not coming on from switch near door so had to fumble about in the dark. Came back second night, long way to room and then key didn’t work. Lovely housekeeping. ##### Cerys Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Oct 17, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I was disappointed in this hotel. Our room was very dirty. We were traveling with two small children who wanted to use the pool. But we were not told that they actually closed half an hour before closing time. Then in the morning when we tried to go at the opening time we were told the first hour was for members only. Very frustrating for a family with children. We did eat dinner there and the food was fine. Breakfast was very nice. ##### Verified traveller Stayed 1 night in Apr 2019 ### 6/10 Okay #### Brenda Sep 24, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Urgent refurbishment needed Checked in late due to being held in traffic. Got on and was checked into a room on the side of the A5 despite requesting a room on the other side, it seems staff either don’t know the geography of the hotel or they don’t care which room they allocate you. On all the occasions I have been there my requests were turned down or acknowledged. The room was very tiny and carpets filthy, stained. Wardrobe had dust and the room smelt of dust. ##### Brenda Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information)