Title: Holiday Inn Express Hotel & Suites Jacksonville by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Hotel & Suites Jacksonville by IHG Hotel with free breakfast, in the vicinity of Jacksonville Community Park ![Exterior](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/46171e6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/c2f3b0f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/29dda3cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/bb05caaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/3b913bc4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Hotel & Suites Jacksonville is minutes from Illinois College. Guests enjoy a complimentary breakfast buffet each morning. The hotel offers practical comforts like laundry facilities, 24/7 gym access, and in-room WiFi for staying connected. 7.8 Good ## Popular amenities - - Pool - Pet-friendly - Housekeeping - Parking included - Gym ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1793078&PinnedHotelID=1793078&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/a2c5fdd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains - 300 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![Standard Room, 1 King Bed | Room amenity](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/37a173d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.2 Very good 14 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains - 300 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/19d21240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains - 300 sq ft - Sleeps 4 - 2 Queen Beds ![Room amenity](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/bdd63ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - 299 sq ft - Sleeps 4 - 1 King Bed ![Suite, 1 Bedroom](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/7d6ee1c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - 300 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/e2862d9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - Sleeps 6 - 2 Double Beds ![Room amenity](https://images.trvl-media.com/lodging/2000000/1800000/1793100/1793078/bdd63ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Holiday-Inn-Express-Hotel-Suites-Jacksonville.h1793078.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Holiday-Inn-Express-Hotel-Suites-Jacksonville.h1793078.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.69204%2C-90.23050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GEM5exG8IjgwCTOjGTYqrR3BBSg=) 2501 Holliday Lane, Jacksonville, IL, 62650 #### What's nearby - Jacksonville Community Park - 3 min drive - 3.9 km - Small Eli Ferris Wheel - 4 min drive - 4.5 km - Prairie Land Heritage Museam - 5 min drive - 4.2 km - Lake Jacksonville - 5 min drive - 5.2 km - Illinois College - 7 min drive - 5.6 km #### Getting around - St. Louis Lambert Intl. Airport (STL) - 98 min drive #### Restaurants - ‪McDonald's - ‬4 min drive - ‪Love's Travel Stop - ‬4 min walk - ‪Casey's - ‬4 min drive - ‪Taco Bell - ‬5 min drive - ‪Buffalo Wild Wings - ‬6 min drive ## About this property ### Holiday Inn Express Hotel & Suites Jacksonville by IHG Hotel near Jacksonville Community Park Located close to Illinois College, Holiday Inn Express Hotel & Suites Jacksonville by IHG provides a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - Express check-out, express check-in, and a front-desk safe - 1 meeting room, a computer station, and an elevator Room features All 69 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Extra conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with shower/tub combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/24000000/23840000/23831900/23831866/e80734a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites South Jacksonville Jacksonville - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 613 reviews CA $114 CA $126 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=23831866&PinnedHotelID=23831866&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/130000/124300/124218/4f58843e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Jacksonville Inn Jacksonville - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 738 reviews CA $105 CA $120 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=124218&PinnedHotelID=124218&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1380000/1376300/1376212/eab445e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Jacksonville Jacksonville - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 491 reviews CA $112 CA $127 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1376212&PinnedHotelID=1376212&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/480000/474300/474237/aba9334b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Jacksonville near I-72 Jacksonville - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 421 reviews CA $84 CA $93 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=474237&PinnedHotelID=474237&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304355/w3837h2569x3y3-79e6a5e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Jacksonville Jacksonville - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.0 Good 851 reviews CA $96 CA $106 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1304355&PinnedHotelID=1304355&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/130000/123200/123170/52a6b400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Jacksonville Jacksonville - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 613 reviews CA $79 CA $90 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=123170&PinnedHotelID=123170&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/77000000/76960000/76952700/76952694/64356a87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa DeWolf Jacksonville - Breakfast included - Parking included - Free WiFi - Air conditioning 10 Exceptional 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=76952694&PinnedHotelID=76952694&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9310000/9309500/9309491/e9218eec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knights Inn Jacksonville East Morton Ave Jacksonville - Breakfast included - Parking included - Free WiFi - Air conditioning 6.8 163 reviews CA $90 CA $102 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9309491&PinnedHotelID=9309491&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/23000000/22130000/22120700/22120643/0aadb1d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peaceful studio retreat surrounded by prairie, wildlife, and open skies. Murrayville - Kitchen - Washer - Dryer - Pet-friendly 10 Exceptional 25 reviews CA $93 CA $128 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=22120643&PinnedHotelID=22120643&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/104000000/103430000/103428500/103428476/w906h683x60y0-f10f078b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bunkhouse Seventy-Four - Cute, quaint and just minutes from Jacksonville, IL Jacksonville - Kitchen - Pet-friendly - Free WiFi - Air conditioning 10 Exceptional 15 reviews CA $139 CA $177 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=103428476&PinnedHotelID=103428476&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 9:30 AM ### Things to do - 24-hour gym - Indoor pool - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Computer station - Conference space - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (41 inch wide door) - Grab bar in shower (29 inches high) - Lever door handles - Phone accessibility kit - Pool hoist on site - Sign language-capable staff - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (34 inches high) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - No plastic drinking straws - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Free rollaway/extra bed - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 AM Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 50 per accommodation, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Jacksonville Holiday Inn Express Jacksonville Holiday Inn Jacksonville Jacksonville Holiday Inn Holiday Inn Express Hotel And Suites Jacksonville South Holiday Inn Jacksonville Jacksonville Holiday Inn Holiday Inn Express Jacksonville Holiday Inn Express Hotel Suites Jacksonville Holiday Inn Express Hotel Suites Jacksonville ## Frequently asked questions ### Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville by IHG on Dec 7, 2025 start from CA $111.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Springfield-Hotels-Holiday-Inn-Express-Hotel-Suites-Jacksonville.h1793078.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Express Hotel & Suites Jacksonville by IHG pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG? > Check-in start time: 3 PM; Check-in end time: 6 AM. ### What time is check-out at Holiday Inn Express Hotel & Suites Jacksonville by IHG? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Holiday Inn Express Hotel & Suites Jacksonville by IHG located? > Situated in the business district, this hotel is 2.2 mi (3.6 km) from Jacksonville Community Park and within 6 mi (10 km) of Illinois College and Governor Duncan Mansion. Future Champions Sport Complex and Woodlawn Farm are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 169 8 - Good 126 6 - Okay 67 4 - Poor 43 2 - Terrible 31 ### 8.0/10 Cleanliness ### 8.4/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 8/10 Good #### Christina Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean with friendly staff ##### Christina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Brian Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again. ##### Brian Stayed 1 night in Jul 2025 ### 6/10 Okay #### Robyn Jun 13, 2025 Liked: Staff & service #### Decent one night stay. This is a decent hotel. It is run down and a bit dirty, but rooms were decent. Good for a one night stay. Front desk and breakfast were very good. ##### Robyn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kamiell Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay check in was slow due to short staff ##### Kamiell Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Corrine Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Corrine Stayed 1 night in Sep 2025 ### 8/10 Good #### Barbara Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and helpful. Shout out to Destini. Hot breakfast had many choices although the pancake machine was broken. Room was very comfortable with air conditioner working well. Carpet was dated with a musty smell in the hallways. Was mopping up a carpet spill with a towel and there was a lot of hair on the towel. Quiet with no disturbances. Parking lot lit well. We were able to park close to the door we came out. ##### Barbara Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### April Jun 5, 2025 Clean and comfortable ##### April Stayed 1 night in May 2025 ### 6/10 Okay #### Michael Aug 31, 2025 The breakfast was okay except the scrambled eggs taste like powdered eggs also no one came in to change out towels or make beds in the 3 weeks that I was there would have thought they'd have come in at least once a week ##### Michael Stayed 17 nights in Aug 2025 ### 8/10 Good #### Lisabeth May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family get together. Great customer service. Very easy to work with and very willing to accommodate customers! ##### Lisabeth Stayed 2 nights in May 2025 ### 10/10 Excellent #### Donnell May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We were coming in town for a wedding and needed an early check-in. The staff went out of their way to make that happen!!! ##### Donnell Stayed 1 night in May 2025 ### 6/10 Okay #### shellie Aug 18, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities visable mousetraps in the hall and cockroach in the bathroom. ##### shellie Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Aug 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Clean and friendly staff. Great location with plenty to do close by. ##### Verified traveller Stayed 1 night in Aug 2024 ### 8/10 Good #### JAMES Aug 17, 2025 Disliked: Property conditions & facilities Carpet was really stained. A/C not cool enough. ##### JAMES Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sharon Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff. Good breakfast. Very clean. ##### Sharon Stayed 1 night in Feb 2025 ### 8/10 Good #### Michael, Dalzell May 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was nice. ##### Michael Stayed 4 nights in May 2022 ### 10/10 Excellent #### Sharon Jan 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We stay at this hotel when in Jacksonville. Great breakfast. ##### Sharon Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Michael Bruens Dec 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and super friendly staff. ##### Michael Bruens Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Jacob Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Jacob Stayed 1 night in Feb 2025 ### 4/10 Poor #### Mike May 12, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort The hotel was not very clean, breakfast was terrible, not soap or shampoo on the rooms, ##### Mike Stayed 2 nights in May 2025 ### 2/10 Terrible #### Kristi Sep 3, 2025 Liked: Amenities Disliked: Staff & service Hotel didn’t have the room I booked available and put us in a smaller room, after we had paid more for the original room. Hotel staff said they had to wait for manager to help make it right. Manager wasn’t available before we had to check out and refused to make it right after we followed up. Horrible customer service. ##### Kristi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michael Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable treated like family ##### Michael Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Cynthia Jul 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location ##### Cynthia Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Steven Jul 13, 2025 Liked: Staff & service, property conditions & facilities I booked a king suite through Expedia and our room was a queen suite which they said is egat Expedia sent to them. ##### Steven Stayed 1 night in Jul 2025 ### 8/10 Good #### Meredith Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It smelled clean n easy parking ##### Meredith Stayed 1 night in Dec 2024 ### 4/10 Poor #### Amy Jul 27, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not cleaned properly, no towels at all in the room, the room was moist and had humidity on the mirrors when we entered. ![](https://a.travel-assets.com/ugc/hotel-reviews/3285a49d-0b65-4116-91dc-8c88add1c08e-1753587508934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9341dcb1-1895-41ef-bdfe-9e4bd212d933-1753587515537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69683570-95bb-424a-b7c8-b88b610f07c7-1753587507223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Place New York / Chelsea](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-New-YorkChelsea.h60517845.Hotel-Information) > > [Hotels in Petit-Rocher](https://www.expedia.ca/Petit-Rocher-Hotels.d6341670.Travel-Guide-Hotels) > > [Mayan Palace 2B/2B at Vidanta Riviera Maya, Playa del Carmen](https://www.expedia.ca/Bouvet-Island-Hotels-Vrbo-Property.h41341869.Hotel-Information) > > [Flamingo Motel](https://www.expedia.ca/Penticton-Hotels-Flamingo-Motel.h6312405.Hotel-Information) > > [Hotels in United States of America](https://www.expedia.ca/Destinations-In-United-States-Of-America.d201.Hotel-Destinations) > > [HyattHotels Hotels in Yorkville](https://www.expedia.ca/Yorkville-Toronto-Hotels-Hyatt-Hotels.0-n6151271-0--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Ft. 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