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Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Jacksonville Community Park

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

Exterior
Free daily buffet breakfast
Lobby lounge
Exterior
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout drapes

Standard Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650

What's nearby

  • Jacksonville Community Park - 4 min drive - 3.9 km
  • Lake Jacksonville - 6 min drive - 5.2 km
  • Illinois College - 7 min drive - 6.6 km
  • Morgan County Fairgrounds - 10 min drive - 9.0 km
  • Future Champions Sport Complex - 11 min drive - 9.4 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 98 min drive

Restaurants

  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪VFW Post 1379 - ‬5 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park
Located close to Illinois College, Holiday Inn Express Hotel & Suites Jacksonville by IHG provides a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and 1 meeting room
  • An elevator, a computer station, and smoke-free premises
Room features
All 69 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

As of Aug 12, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville by IHG on Aug 24, 2025 start from CA $88.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Jacksonville by IHG located?

Situated in the business district, this hotel is 2.2 mi (3.6 km) from Jacksonville Community Park and within 6 mi (10 km) of Illinois College and Governor Duncan Mansion. Future Champions Sport Complex and Woodlawn Farm are also within 9 mi (15 km).

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Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 159 out of 410 reviews
Rating 8 - Good. 119 out of 410 reviews
Rating 6 - Okay. 63 out of 410 reviews
Rating 4 - Poor. 40 out of 410 reviews
Rating 2 - Terrible. 29 out of 410 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kamiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay check in was slow due to short staff
Stayed 1 night in Jul 2025

10/10 Excellent

April

Clean and comfortable
Stayed 1 night in May 2025

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly, no towels at all in the room, the room was moist and had humidity on the mirrors when we entered.
Stayed 1 night in Jul 2025

2/10 Terrible

Steven

Liked: Staff & service, property conditions & facilities
I booked a king suite through Expedia and our room was a queen suite which they said is egat Expedia sent to them.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Good breakfast. Very clean.
Stayed 1 night in Feb 2025

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathrooms in really rough shape, you could get hurt on the broken tile floor
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Not your typical Holiday Inn Express

This is not what you would expect from from Holiday Inn express. On the refrigerator at breakfast, it says eggs and yogurt. There was neither.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I got to my room there was dirt clumps on the floor like a worker with dirty boots/shoes had been in there after the housecleaning had been there. I told the employee at the front desk and he swept and vacuumed my room. Fine hotel for the price.
Stayed 2 nights in Mar 2025

6/10 Okay

Zachary

Liked: Staff & service, room comfort

Holiday Inn And Suites Jacksonville Illinois

The room was great service was great. Got to the hallway with the elevator and it smelled horrible. Went down for breakfast at 630 and it was good except they didn’t have any apple juice and ran out of biscuits by 7. Also the shower had terrible water pressure but other than those downfalls it was a great night stay
Stayed 1 night in Mar 2025

8/10 Good

Michael, Dalzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice.
Stayed 4 nights in May 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael Bruens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff.
Stayed 1 night in Dec 2022

8/10 Good

Jackie C

Liked: Staff & service, property conditions & facilities
Had a couple mishaps but allwas taken care,if needed would stay again
Stayed 1 night in Nov 2024

4/10 Poor

Colter

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is obviously recently under new management. The hotel staff are nice and polite and i can tell the new owners are trying but maybe hotel management isn't the right for for them. I will give them the credit of the bed was one of the comfiest I've slept in in a hotel in a long time. The list of things that made me not want to stay there again we're things like overly nice and slightly intruding owners, the pool area that was so humid it was worse than stepping outside of Orlando Airport, mouse traps in more areas than should be, rooms not ready by any means (after talking to others i think ours was the only one that was ready), needing to get new room keys at least 3 times, broken fixtures in bathroom, basic maintenance in the rooms not kept up, sketchy elevator and not to mention a "hold" when i checked in that was the entire amount and when i asked to have the charge moved to another card when i checked out i was charged two more times for the entire stay. Being charged three times, for whatever reason they want to give is unnecessary, thankfully i got that resolved and on the right card. No idea how the breakfast is, we opted to go to McDonald's instead. The bed was VERY comfy, i slept well but id rather pitch a tent in the field behind the hotel next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2022

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was freindly and helpful. The building & rooms needs updated..
Stayed 1 night in Oct 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in process. Helpful friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to lay your head and rest for the night!
Stayed 1 night in Mar 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonable rooms
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Amenities
Quiet and easy to find Very rural
Stayed 1 night in Mar 2024

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff allowed a party until close to midnight, in the parking lot where 20-30 people (including kids) were allowed to play loud music on a radio, kids running around the parking lot screaming directly in front of the motel, our window. The bathroom was filthy, toilet bowl had stains in it as though it had not been cleaned in weeks, soap scum in the shower, on the walls and faucet. The tile in the bathroom around the toilet was all cracked and the toilet was unsteady when sitting down.
Stayed 3 nights in May 2025

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is seriously out dated for a Holiday Inn Express.
Stayed 1 night in Aug 2024