"Checked in at 3pm room not ready says would call me , Sat in chairs by elevator, no place to wait and not have to pay for food or drink. 496pm went back to front desk ,line ifc8 people. Hot in line , 10 min get called over by a Brittany but as we walk up a man who was not in any line walks up to Brittany. She finds up helping him while we stand there"
"Excellent service! Outstanding breakfast buffet included for all that are in the room. Pool, hot tub, steam room, and sauna are great for relaxing! Three minute drive to Gonzaga and right on the river. I'll be back again for sure!"
Steam Plant Hotel Spokane, an Ascend Collection Hotel
8/10 Good
"Check in was extremely simple, rooms had all the basics you'd expect. broken body wash dispenser and the housecleaning was not as frequent as hoped.
Best perk was the free breakfast at a nearby restaurant. "
"The free breakfast choices at Dennys were OK. The staff were very friendly. Our microwave was broken. I reported it to the front desk. While she was very friendly and concerned, the microwave was never fixed over the 3 remaining days of our stay."