Find hotels near Splash Park, Royse City from CA $97

"Nice experience "

"Xlean hotel"

"The first room had a rat. The second room had a Giant Cockroach crawling around the bed. There's a leaking ceiling in the lobby need the breakfast. This hotel still owes me money a week later. Their now ignoring me so I'll contact Hilton directly. Avoid this location at ALL COST. GO TO THE BRAND NEW GARLAND LOCATION OR MEDICAL CITY LOCATION "

"Clean room friendly staff"

"Perfect hotel for the night. In a nice area part of town. Enjoyed my stay here. Very clean and staff was nice. "

"Here’s a polished version under 1500 words (and still strong, clear, and professional): ⸻ Our first experience at this hotel was extremely disappointing. The front desk employee, Nathan, was rude, dismissive, and behaved in a way that felt discriminatory. We arrived after 2:00 AM and waited patiently while he spoke with another guest for over 15 minutes. When it was finally our turn, our card kept getting declined for the deposit. We later learned this was due to the system being in audit mode, but he never explained that. Instead, he told us to “bring a working card or leave the property.” When we calmly expressed that he was being rude and that we were a respectful family, he responded with, “Oh yeah? Try me,” and then laughed about the situation with another guest in front of us. After contacting our credit card company, we were told there were no transaction attempts showing. When we asked to try again, he suddenly changed his tone and proceeded with check-in — something he could have handled properly from the beginning without disrespect. The next morning, the GM apologized and promised to make it right, but no meaningful follow-up or proper resolution was provided beyond a few Hilton points, despite being told we would receive a callback and reimbursement of some sort but nothing was done about it. Overall, this experience was unprofessional, disrespectful, and unacceptable."

"Only one elevator out of 4 worked.. the man working behind the bar was very rude… overall stay was decent "

"Better quality of towels would be better."

"Overall, I had a pleasant stay. The staff was very friendly, welcoming, and helpful throughout my visit, which I truly appreciated. The room itself was decent and comfortable, but it could have been cleaned a bit more thoroughly—especially the floors, which needed better vacuuming. I booked a room with a balcony, which I was looking forward to, but unfortunately there were multiple wasp nests present. This made it uncomfortable and unsafe to use the space. I would strongly recommend regular inspections and removal of any nests to ensure guest safety. Additionally, the common areas—particularly the hallways and lobby—could benefit from more frequent cleaning. With the amount of foot traffic, there was noticeable dirt buildup near the elevators. Keeping these areas clean and regularly sanitizing high-touch surfaces like elevator buttons would really improve the overall experience. Aside from those concerns, my stay was enjoyable. With a little more attention to cleanliness and maintenance, this could easily be a great place to stay."