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Reviews of Kempsey Powerhouse Motel

3.5 out of 5
Kempsey Powerhouse Motel
465 Macleay Valley Way, South Kempsey, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 310 reviews" "
Rating 8 - Good. 124 out of 310 reviews" "
Rating 6 - Okay. 31 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 4 out of 310 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Check in fine, if you don't mind looking at your host's big belly through a hole, the size of a football, in his shirt! Host himself appears to be a bit shy and you have to do most of the talking, although the dog is very friendly. Whilst clean and comfortable the motel needs a lot of long overdue maintenance and the noise from the taps in particular are something else. Restaurant is not open at the moment, however breakfast and dinner are available in the rooms. This is the second time we have stayed here and the economical cost and the outstanding food (delivered on time) make the stay OK.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Rooms good size. Clean and tidy. Staff friendly.parking great. Pool very nice. Bbq needed a clean up
Stayed 4 nights in Mar 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just before Kempsey Flooded!
Restaurant and Bar not open, however meals could be ordered and delivered to room....both of us enjoyed the meals provided, both in the evening and at breakfast. Overall stay/food cost economical.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Overnight Stay
Great room but the bathroom could do with renovating. Very clean though. Enjoyed our overnight stay.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Overnight stop
Welcoming manager. Delicious home cooked meal for dinner. Wifi good, shower good and comfortable bed.
Stayed 1 night in Feb 2021

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean, with thoughtful inclusions. Great place to overnight on the road trip back to Sydney
Stayed 1 night in Jan 2021
Response from tracy on Jan 5, 2021
Thanks for taking the time to make comment. We are pleased you enjoyed your stay. Happy new year and travel safely

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from tracy on Jan 5, 2021
Tks Lynda. We wish you a happy new year and hope to see you again

10/10 Excellent

Rosario, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay overnight. The beds were comfy and was located close enough to the city centre.
Stayed 1 night in Dec 2020
Response from Martin on Dec 29, 2020
Thanks for taking the time to provide feedback. Hope you have a happy new year

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
In need of an update. Friendly owners, restaurant and room service were not available at time of stay.
Stayed 1 night in Dec 2020
Response from Martin on Dec 18, 2020
Thanks for the feedback

8/10 Good

Anne, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good spot for an overnight stay driving between Sydney and Brisbane. Bed was comfy and staff was friendly.
Stayed 1 night in Dec 2020
Response from tracy on Dec 14, 2020
Thanks for taking the time to say a few words. We are pleased you enjoyed your stay. Travel safely and merry xmas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Shame to have Fox turned off as could not watch the Football which is counter to advertising. Slight oversight and sad sign of current difficult environment
Stayed 1 night in Jul 2020
Response from Martin on Aug 3, 2020
Thanks for the feedback

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020
Response from Martin on Jul 30, 2020
Thanks for your review but more information of any concerns would be appreciated

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff, the atmosphere of yhe rrsturant
Stayed 1 night in Mar 2020
Response from Martin on Mar 25, 2020
Thank you, your feedback in appreciated

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Martin on Mar 25, 2020
Thanks for the feedback

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great placs to stop while travelling. spotlessly clean, friendly owners, good.food and pruce.
Stayed 1 night in Mar 2020
Response from Martin on Mar 25, 2020
Thanks for the feedback. Definitely needed during these hard times

10/10 Excellent

JA, Gold Coast

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the powerhouse motel was most enjoyable. We are looking forward to staying at this motel sometime in the near future. It was clean and comfortable. The staff were very friendly and accommodating. There was a bar and reasonably priced good quality dining room on site so we didn’t need to go anywhere else after arriving.
Stayed 1 night in Mar 2020
Response from Martin on Mar 25, 2020
Glad to hear you enjoyed your stay. We will have the restaurant open again after all this turmoil is over.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Martin on Mar 25, 2020
Thank you

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from tracy on Jan 23, 2020
Thankyou also for taking the time to score us. We hope to see you again. Travel safely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the reception is very welcoming. i would love to stay here again
Stayed 1 night in Dec 2019
Response from tracy on Jan 21, 2020
Thanks anon for taking the time to comment. always appreciated. look forward to seeing you again and very happy you enjoyed your stay. travel safely

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Martin on Jan 15, 2020
Thanks for taking the time to provide feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from tracy on Jan 12, 2020
Thankyou for taking the time to score us. We are pleaed you enjoyed your stay

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good
The service was good place was clean will come back again
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Thanks for taking the time to provide feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Thanks for the feedback

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Please provide info of your disapproval

8/10 Good

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
Friendly
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Thank you for the feedback

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Thanks for your scoring

8/10 Good

Janelle

Liked: Cleanliness, property conditions & facilities
Quick overnight stay
The reception staff member was not as friendly as I am used to in country motels. Not very forth coming with information unless asked.
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Sorry we didn't appear as friendly as usual

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room was very clean. The bed comfy. Great amenities. It was a hot day when I arrived and it was wonderful to find that the air conditioner worked really well. Great location for staying a night while travelling.
Stayed 1 night in Dec 2019
Response from Martin on Jan 8, 2020
Thanks for the lengthy feedback.

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and very friendly place
Stayed 1 night in Dec 2019
Response from martin on Jan 1, 2020
Thanks for taking the time to provide feedback. Safe travels

6/10 Okay

JoeC, Chico

Travelled with partner
Liked: Cleanliness
Motel was nothing fancy, more for tradesmen than for international travelers.
Stayed 1 night in Dec 2019
Response from Martin on Dec 23, 2019
Thanks for your opinion

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location suited me, easy check in, could park my car at the door, overall super clean and neat, hygienic bathroom, comfortable and clean beds and pillows,
Stayed 4 nights in Dec 2019
Response from Marty on Dec 9, 2019
Thank you for providing feedback. Hope you visit us again

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value with clean rooms must of been refubished not long ago exactly what we needed for a night stop over
Stayed 1 night in Nov 2019
Response from Martin on Dec 9, 2019
Pleased to hear you were comfy. Please call in again

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from tracy on Nov 5, 2019
Thanks for scoring us Graham. Travel safely

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from tracy on Nov 5, 2019
Hi Graham. Thanks for the score. We do hope you will stop in again. Travel safely.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and friendly staff. Clean room and amenities, and it was great to find the motel had a bar and excellent restaurant.
Stayed 1 night in Nov 2019
Response from tracy on Nov 5, 2019
Thankyou for taking the time to comment and score us. We are pleased you enjoyed your stay and we hope to see you again.

8/10 Good

Iain, Toowoomba

Travelled with family
Liked: Amenities, property conditions & facilities
Check in was quick and easy and the Manager made me feel very welcome.
Stayed 1 night in Oct 2019
Response from tracy on Oct 21, 2019
thanks for taking the time to comment and score us. travel safely

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated with basic but comfortable and clean facilities. Just perfect for our overnight stay.
Stayed 1 night in Oct 2019
Response from tracy on Oct 16, 2019
thankyou for taking the time to comment and score us. travel safely

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, very nice and friendly host, clean room
Stayed 1 night in Oct 2019
Response from tracy on Oct 16, 2019
thankyou anon. we are pleased you found everything in order. travel safely and we hope to see you again

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from tracy on Oct 16, 2019
thanks for your score anon. travel safely

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from tracy on Oct 8, 2019
thanks for taking the time to comment Karen. Travel safely and we hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from tracy on Oct 8, 2019
Thanks for the terrific score anon. We appreciate you took the time. We hope to see you again. Travel safely

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were really big. The staff was very friendly. Clean rooms and easy parking.
Stayed 1 night in Sep 2019
Response from tracy on Oct 8, 2019
Sorry for the delay in responding. Thanks for taking the time to comment and we are pleased you enjoyed your stay. We do hope you will stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from tracy on Oct 8, 2019
Thanks for taking the time to score us. We do hope we can be of service to you again. travel safely

10/10 Excellent

Derek, Cronulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and refresh
A good stopover when driving from Sydney to the Gold Coast. Rest and refresh with free DVDs to view courtesy of the management.
Stayed 1 night in Aug 2019
Response from tracy on Oct 8, 2019
Thanks for taking the time to score us and comment. All feedback is appreciated. Again sorry for our late response. We don't always seem to receive comments singularly. Regardless, we are pleased you enjoyed your stay and we do hope to see you again. travel safely

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and tidy rooms were a good size for the 3 of us.
Stayed 1 night in Aug 2019
Response from tracy on Aug 28, 2019
Thankyou for your favourable comments. We hope to see you again. Travel safely

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and neat
Friendly host with late checkin
Stayed 1 night in Jul 2019
Response from tracy on Aug 7, 2019
Thanks for taking the time to comment and score us Tania. We looking forward to seeing you again. Travel safely