Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Sleep Inn

2.5 out of 5
Sleep Inn
220 Caravan Drive, Elkhart, IN

Reviews

7.2

Good

Rating 10 - Excellent. 186 out of 632 reviews" "
Rating 8 - Good. 191 out of 632 reviews" "
Rating 6 - Okay. 115 out of 632 reviews" "
Rating 4 - Poor. 70 out of 632 reviews" "
Rating 2 - Terrible. 70 out of 632 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Leana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Started with a giant stain on the bedspread- burn holes in bathroom towels- the shower head so gummed up water trickled out. Smell of feces in hallway from 2 trash bags just sitting there over 24 hours. What a mess-
Stayed 4 nights in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the nastiest, most disgusting dirtiest hotel i ever stayed at. The hot tub had black scum all over the sides.
Stayed 2 nights in May 2024

4/10 Poor

Jessa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was very outdated. Very poor maintenance around the facility. Continental Breakfast was minimal, and the rooms itself didn’t seem like a comfort . I will not be going back or recommending in the future
Stayed 1 night in May 2024

6/10 Okay

Micheal

Disliked: Cleanliness, property conditions & facilities
Smelled like smoke and phone wasn’t even hooked up
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Business traveller
It’s horrible
Stayed 1 night in Apr 2024

2/10 Terrible

Austin

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Was okay i suppose. Wasnt the cleanest for sure
Stayed 1 night in Apr 2024

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 4 nights in Apr 2024

8/10 Good

Micheal

Liked: Staff & service
Overall decent place to stay
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
There were 2 giant trash bags just outside the elevator door. Wallpaper was peeling in the stairwells. Other than that, we had a nice stay.
Stayed 1 night in Apr 2024

4/10 Poor

Kellie

Disliked: Cleanliness, property conditions & facilities
Management let kids in pool area with out their parent present. There was cockroaches in pool area
Stayed 1 night in Apr 2024

4/10 Poor

Donna, Benton Harbor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was a little less than ok. The front desk guy was ok. Whenever I asked for something for the most part he tried to help, but he also was kind of stingy with supplies like towels paper plates etc I did get an extra pillow when I asked. Also the building needs a real cleaning and we saw and killed little ants and baby roaches. No bedbugs in my room but the is bloodly buggers and may some poop on the walls in the hall and in my hotel room also some brown stuff on bottom sheet of my bed. The pool and jacuzzi were kind of ok they seem ti need a good cleaning though. The breakfast was ok too just need to clean the floors wipe the tables and change the bagels
Stayed 3 nights in Mar 2024

4/10 Poor

Michele

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was nasty and sounded like someone was stomping on the floors all night long so couldn't get sleep. The only thing that I liked about the place is the front desk guy was very nice
Stayed 1 night in Mar 2024

2/10 Terrible

Kellie

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Becky

Stayed 1 night in Mar 2024

6/10 Okay

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
People n3ed to learn how to.have more home training Staff are poilet and make you feel comfortable all but 1
Stayed 1 night in Mar 2024

2/10 Terrible

Michelle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were dirty, the bathroom was filthy, the room was unclean. The coffee pot was dirty. There was only one serving of coffe. No teas, creamers, sugar or anything to go with the coffee. No refrigerator. The food chooses were limited. No fruit, yogurt, oatmeal. No healthy chouces at all. The dining are not clean. The elevator was filthy. The parking lot had trash in it. The workout area was closed and being used as storage area. I wish I could post photos so others could see.
Stayed 2 nights in Mar 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Amberleigh

Travelled with family
Liked: Staff & service
The lights in the bathroom did not work at all. They gave us a different room, which was fine. Another person who was staying there informed us that they had to change rooms because they found a cockroach in the room they had. The pool was freezing and the hot tub was more like a heated pool instead of a hot tub. Breakfast was alright but the staff had to be informed every time something needed to be replenished.
Stayed 2 nights in Feb 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Rodney

Disliked: Cleanliness, property conditions & facilities
Hallway and rooms smelled like a Chinese kitchen. we were in the 3rd floor because they were redoing the carpet in the other floors. they had a need every where because of that. and they didn’t say the pool was closed
Stayed 1 night in Jan 2024

4/10 Poor

Ramkumar, Eden Prairie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very poorly maintained rooms
Stayed 1 night in Dec 2023

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cool hot tub and fitness center. We're all closed for repair and or remodel. Parking lot was very icy but the room was clean
Stayed 1 night in Jan 2024

2/10 Terrible

Amitava

Not clean at all , elevator not functioning . Breakfast is not served , when asked reception said , there is no supply . I want Expedia to return part of the money …
Stayed 1 night in Jan 2024

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Wallace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken office chair in room. Electrical outlet not in working order next to bed. Pool and hot tub advertized online were not working. A big pile of construction garbage piled up outside our window. Very disappoi8nting stay :(.
Stayed 1 night in Dec 2023

2/10 Terrible

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this hotel
This hotel seems to be going through renovations. The floor in the hallway was caving in when you walked down it. The rooms were redone, but no bedside lamps, outlets did not have covers, and there was a terrible smell in the room. The cable did not work, so you could not watch tv. The pool and hot tub were not open. It was not the experience I desired. I could not stay in the hotel the whole night, I checked out in the middle of the night. Would not recommend staying here.
Stayed 1 night in Dec 2023

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dirty. My room looked like it hasn't been cleaned in a while crumbs all over the floor and bed. Workers were not friendly
Stayed 1 night in Dec 2023

2/10 Terrible

Louis

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

William

Travelled with family
Disliked: Amenities, property conditions & facilities
Swimming pool was quite cold. The spa water had a greenish yellow hue to it and also had a not so good smell. The shower control was loose and hard to get it to work. Took at least 5 minutes for hot water to get to the shower. The latch on the pocket door to the bathroom was broken and I had to stick a car key into it to try and hook something and pull it out. The continental breakfast was basically all gone 45 minutes before it was supposed to be closed by. Only one bar of soap and two towels supplied to the room when it was booked for 3 people.
Stayed 1 night in Nov 2023

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, amenities
Disliked: Staff & service
Overall ok. For the price, Quite nice rooms. Rest of the interior a bit ragged looking. Breakfast pretty meh. Decent enough budget option. Not the best front desk staff- I had to walk to the front desk myself when I requested a plunger.

4/10 Poor

Hugh

Disliked: Cleanliness, property conditions & facilities
Upon arrival, the check-in area smelled of "weed" (yes, I know the smell). The fan in the bathroom made a horrible loud sound so I could not use the light in the shower. Carpets in the common areas were very dirty. Breakfast was 6-9am, but by 8:00 the coffee was gone, along with most breakfast items (only bagels and yoghurt left with four small cold sausage links). I won't be staying again.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service
I purchased a room with a King sized bed and jetted tub. Online the picture of the room portrayed the tub being in the same room as the bed so whereas you could watch tv or comfortably converse with someone seated on the couch while being in the tub. And that was not the case. The jetted tub was in the bathroom and ended up not even being used because v of that factor. The TV was rather small I thought considering the size of the bed and the room. There was no telephone in the room or alarm clock. So if I would've needed a 'wake up call', would that service have even been offered or possible? There was a stain on the comforter and all in all I was a little disappointed because sure to the picture provided online I expected more than what was given. There was also a $50 deposit for the key that was returned at check out. When i had arrived for check-in, although it was around 9pm, my guest and I had to wait for a few minutes at front desk before searching down the hall for the Staff member on duty to register us. All in all it wasn't horrible but it was less than expected to be honest.
Stayed 1 night in Nov 2023

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a place to bring a family
Not very clean, very old, wall paper falling off elevator and stairway alway dirty. Bathroom fixture old and very dirty, air didn’t work in our room and always noisy on 3 rd floor couldn’t sleep! Pool and jacuzzi not clean area around had dirty towels everywhere our whole week stay!
Stayed 7 nights in Oct 2023

10/10 Excellent

Amy

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Ronald

Stayed 3 nights in Sep 2023

2/10 Terrible

Brittany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Suzanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, as was the lobby. The sheets had stains and the comforter was dirty. It was listed as a non-smoking hotel yet someone had clearly smoked in the room and it wasn’t rectified before handing the keys over to us.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for having me, nice place .
Stayed 1 night in Sep 2023

4/10 Poor

Edward

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheap hotel that looks it,
Dirty common space—wall paper peeling in room and down all halls. Paint on floor — all over room. Sheets were clean.
Stayed 2 nights in Sep 2023

6/10 Okay

christie

Travelled with group
Stayed 2 nights in Sep 2023

10/10 Excellent

Pamela

Travelled with family, Travelled with partner
Thai place is in bad shape. Bathrooms are so old they look filthy (and hair in tub confirms). Beds are hard. Air conditioning so loud and obnoxious it’s impossible to sleep with it on. Only reason I would stay again is if it was all that was available for a ND home game weekend again.
Stayed 2 nights in Sep 2023

4/10 Poor

Kristy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was showing age and that is fine, however prior guests food on floor in our room and dirty toilet and shower is just gross. Plus the heating and cooling system wasn’t working. So the room was stuffy all night and had a smell when we first walked into the room.

8/10 Good

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness
Sleep Inn review
The first room we were assigned was seriously needing remodeled and repair & then we were giving a newly remodeled room which was very nice. The breakfast room was dirty and the the biscuits were too hard to eat.
Stayed 1 night in Sep 2023