Trouvez des hôtels à partir de 51 $ CA – Somberek

« ​A very contrasting stay for a 4-star establishment. ​ The Pros: Excellent responsiveness following a lighting issue (immediate room change) and a much-appreciated commercial gesture (free breakfast offered). The welcome from the female receptionist on the afternoon of the 22nd was excellent. ​The Cons: ​Mediocre cleanliness: I found a hair on the duvet in the first room. In the second room, the bathtub was dirty with stagnant water residue, which I had to scrub myself before using. ​Customer...

« My room was clean.... no TV, however shower was outside, toilet was outside. The toilet was dirty, no toilet paper!!!! I paid 2 nights, I left after 1 night... yak, yak, yak... »

« reception and staff not readily available when required »

« We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...