Title: Vitosha Park Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vitosha Park Hotel Suburban hotel with 2 restaurants and a full-service spa ## Photo gallery for Vitosha Park Hotel ![Indoor spa tub - Vitosha Park Hotel (Sofia)](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/ccd71850.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Vitosha Park Hotel (Sofia)](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/f60ed69d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Vitosha Park Hotel (Sofia)](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/d95591c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room - Vitosha Park Hotel (Sofia)](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/8d071246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Vitosha Park Hotel (Sofia)](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/2e8fbf3f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Vitosha Park Hotel provides a luxurious escape with its indoor pool and spa offering aromatherapy and massage services. Guests can enjoy meals at two different restaurants while staying connected with complimentary WiFi throughout the property. ## Reviews 7.4 Good ## Popular amenities - Spa - Pool - Bar - Gym - Room service - Parking available ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2806534&PinnedHotelID=2806534&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/7c3c5f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hair dryer Private bathroom Cable channels Desk - 172 sq ft - City view - Sleeps 2 - 1 Twin Bed OR 2 Twin Beds ### View all photos for Suite, 1 Double Bed ![In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/3d351e5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds LCD TV Separate bedroom Rainfall showerhead - 388 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/9d130bb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Free cribs/infant beds LCD TV Sofa bed - double 2 bedrooms - 560 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ### View all photos for Luxury Double Room ![Luxury Double Room](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/8d071246.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hair dryer Private bathroom Espresso maker Cable channels - 258 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Executive Double Room ![In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/1073ab56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Soundproofed Air conditioning LCD TV Rainfall showerhead Hair dryer Private bathroom Espresso maker Cable channels - 280 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/3000000/2810000/2806600/2806534/179fdeb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Rainfall showerhead Hair dryer Private bathroom Cable channels - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/24000000/23440000/23432700/23432626/ec269caf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Sofia by IHG Sofia City Center - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 723 reviews CA $215 CA $239 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Sofia-Hotels-InterContinental-Sofia.h23432626.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=3235&destination=Sofia (and vicinity)&destType=MARKET&latLong=42.69767,23.321775&searchId=245b004a-f1f9-4823-8e3e-939b49bdadf9&top_cur=CAD) Ad ![Egyptian cotton sheets, memory foam beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6480000/6477000/6476980/0d293a9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sense Hotel Sofia, a Member of Design Hotels Sofia City Center - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Vitosha-Park-Hotel.h2806534.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Vitosha-Park-Hotel.h2806534.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.65657%2C23.35312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sz9g2F6zcbjWqCstJ2Iofp_XVlY=) 1 Rosario Street, Sofia, 1700 #### What's nearby - Borisova Gradina Park \- 12 min walk \- 1.0 km - Hristo Botev Sport Hall \- 17 min walk \- 1.4 km - Sofia Zoo \- 2 min drive \- 1.5 km - Embassy of the Russian Federation \- 4 min drive \- 2.6 km - Arena Armeec \- 4 min drive \- 3.0 km #### Getting around - Mladost 1 - 11 min drive - Sofia Central Station - 26 min drive - Sofia Airport (SOF) - 18 min drive #### Restaurants - ‪Kabbo - ‬5 min walk - ‪Joy Station - ‬9 min walk - ‪Bamboo Urban food & music - ‬9 min walk - ‪Бистро noCha - ‬4 min walk - ‪Caramel Relax Bar & Dinner - ‬8 min walk ## About this property ### Vitosha Park Hotel Upscale hotel located in Mladost Consider a stay at Vitosha Park Hotel and take advantage of a nightclub, a terrace, and shopping on site. Indulge in a body scrub, aromatherapy, and a massage at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and 3 bars. Free in-room WiFi is available to all guests, along with a business center and a steam room. You'll also find perks like: - An indoor pool - Buffet breakfast (surcharge), free train station pick-up, and 3 outdoor tennis courts - Self parking (surcharge), free newspapers, and tour/ticket assistance - A computer station, concierge services, and luggage storage Room features All 172 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 43-inch LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/12000000/11940000/11933600/11933529/6a2fa9a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Earth and People Hotel & Spa Rajon Triaditsa - Pool - Spa - Pet-friendly - Parking included 7.8 Good 113 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=11933529&PinnedHotelID=11933529&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/12000000/11260000/11256700/11256604/7ce052d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Olives City Hotel Mladost - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 113 reviews CA $119 CA $134 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11256604&PinnedHotelID=11256604&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/21000000/20250000/20247600/20247592/451e4e8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Europe Hotel Sofia Sofia - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=106830103&PinnedHotelID=106830103&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free train station pick-up shuttle - Uncovered self parking on site (EUR 10 per day) - Uncovered extended parking on site (EUR 10 per night) ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children - 2 restaurants - 3 bars/lounges - Coffee and tea in common areas ### Restaurants on site - Toscana ### Things to do - 3 outdoor tennis courts - Billiards/pool table - Fitness classes - Full-service spa - Health club - Indoor pool - Nightclub - Sauna - Shopping - Steam room - Tennis lessons ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 7 meeting rooms - Business center - Computer station - Conference center ### Outdoors - In the mountains - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Hot tub - Massage - Sauna - Spa open daily ### Accessibility - Elevator ### More - 1 building - 10 floors - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 43-inch LCD TV with cable channels ### Food and drink - 24-hour room service ### More - Air conditioning - Desk - Free daily newspapers - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.28 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children - Uncovered self parking fee: EUR 10 per day - Uncovered extended parking fee: EUR 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Park Vitosha Hotel Vitosha Park Park Hotel Vitosha Park Vitosha Vitosha Hotel Vitosha Park Vitosha Park Hotel Vitosha Park Hotel Sofia Vitosha Park Sofia Vitosha Park Hotel Hotel Vitosha Park Hotel Sofia Vitosha Park Hotel Hotel Sofia ## Frequently asked questions ### Does Vitosha Park Hotel have a pool? ### How much does it cost to stay at Vitosha Park Hotel? ### Is Vitosha Park Hotel pet-friendly? ### How much is parking? ### What time is check-in at Vitosha Park Hotel? ### What time is check-out at Vitosha Park Hotel? ### Where is Vitosha Park Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vitosha Park Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.0 Location ### 7.2 Staff & service ### 7.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 46 8 - Good 68 6 - Okay 48 4 - Poor 18 2 - Terrible 12 ## Reviews ### 8/10 Good #### Stanimir Oct 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very good and clean hotel with great location. ##### Stanimir Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Krasimir Mar 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place. Great customer service ##### Krasimir Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Lorena May 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Huge room, modern interior, super clean and finally a cabinet where you can store enough clothes. I really loved it. The pool and saunas are great. The breakfast was tasty. ##### Lorena Stayed 1 night in May 2023 ### 2/10 Terrible #### Verified traveller Oct 31, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was terrible, there was a lot of issues with the water and the service itself I couldn’t recommend you this hotel I that I will never ever come back again to this place!!! ##### Verified traveller Stayed 5 nights in Oct 2023 ### 8/10 Good #### wim Jun 24, 2024 Liked: Cleanliness, property conditions & facilities The room cleaning was not done, the first days only towels and the last day nothing... ##### wim Stayed 4 nights in Jun 2024 ### 4/10 Poor #### jakub Dec 6, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### It's okay but not great I wouldn't book this hotel again, floor whatever is carpet or weird Lino it's the same in the room as in the bathroom, corridors smell of cigarettes, WiFi is very bad, I mean shocking bad and when u put card in the holder to get power in the room fuse board always buzzing and reception was not interested to do something about it, breakfast was okay, haven't use the spa or pool u unfortunately so can't comment, on plus side really good water pressure in shower. ##### jakub Stayed 2 nights in Nov 2024 ### 8/10 Good #### Phil Sep 4, 2023 Liked: Cleanliness, property conditions & facilities This hotel was well equipped and a fantastic value.. correction, an unbelievable value (when I booked anyway). They have a gym and a pool and sauna rooms...plural. They have breakfast buffet which is in my opinion pretty good. The rooms aren't luxury, but they are comfortable and clean with adequate bathroom facilities. The area is close to transportation and a walkable distance to a touristy part of town. It's in a university student area of town. The staff was a little cold to deal with, and their English wasn't great, but I had no issues. I'd go back in a heartbeat...especially if I got the deal I got the first time. ##### Phil ### 8/10 Good #### Teodora Aug 27, 2022 Liked: Staff & service, amenities, property conditions & facilities Everything was fine except the wifi. Most of the time the connection was poor or completely gone. ##### Teodora Stayed 1 night in Aug 2022 ### 4/10 Poor #### VITTORIO Nov 10, 2023 Liked: Property conditions & facilities Disliked: Staff & service Wifi in the room non-existent. Room cleaning is average: on the first day I had to request it at reception!! In 3 days of stay sheets and pillowcases were never changed (they were in need..) A musty smell persists in the room - perhaps it comes from the curtains or poor ventilation. Breakfast: rather poor in quality. Plus : only one active coffee machine - despite a high number of guests (this forces to a long waiting lines) NO bread toaster. (Male) Breakfast staff ather rude and unhelpful. ##### VITTORIO Stayed 3 nights in Nov 2023 ### 8/10 Good #### Alexander Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schöne Lage. Gutes Frühstück. Breite Auswahl von Säften. Omelett, Bacon, Würstchen - alles ist da. Eine tägliche Reinigung im Zimmer wäre jedoch gewünscht. Das Personal ist nett und hilfsbereit. ##### Alexander Stayed 4 nights in Jun 2025 ### 8/10 Good #### Kevin Jun 19, 2023 Liked: Property conditions & facilities . ##### Kevin ### 2/10 Terrible #### Juan Jun 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estrellas mal otorgadas Estuvimos 3 dias sin aseo de los cuartos, los pasillos muy fuerte el olor a tabaco, cuarto con varias luces malas, ninguna provision de toallas y jabones, nuestros reclamos no encontraron eco, solo el ultimo dia un joven conserje nos trajo toallas y jabones ##### Juan Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Carol Jun 26, 2022 Liked: Staff & service, amenities Disliked: Cleanliness Great location near beautiful park. ##### Carol Stayed 5 nights in Jun 2022 ### 4/10 Poor #### Jowel May 23, 2022 Disliked: Cleanliness, amenities We booked a room for 4 nights. Found the room was modern to some extent but had stains on the floor. No room service or a telephone. Cleaning service was appalling! Shockingly they only clean the rooms every 3 days including bathroom.. even that didn’t happened in our 4 nights stay. Upon request they cleaned the bathroom one day and did not touch the bed. We had to make our own bed…that’s not what you expect to do when on holiday.!!! Air con makes a hell of a lot of noise but wouldn’t cool the room down.. 😅. Bedroom windows open wide with no safety catch… (not safe if your staying with little children). A little limited with the breakfast selection, practically the same items everyday… but they did have a good selection of coffee from the machine. 👌 Staff were mainly pleasant apart from one who was very arrogant. Metro station is approximately 10 minutes walk but through some quiet dark streets and pathways. Not for travelling alone in the night. Not many nice places to eat out due to being a student area. It’s located in a very quiet area with not much to do. Not the best location for tourist who are visiting Sofia and wish to spend time in the city centre. ##### Jowel Stayed 4 nights in May 2022 ### 8/10 Good #### Plamen Feb 8, 2022 Hotel feels tired. Furniture and finishings are rather strange,especially room flooring. Pool is OK when not full of children as it is 25m and good for a swim. Sauna Park as they call it is good with 3 saunas to choose from and a steam bath. Fitness is decent too. Restaurant is OK, closes as 9PM and you do not other options nearby. Area around the venue also feels strange despite the park where you can have a walk. Lobby area seems spacious but feels empty to me. Business facilities not used, so no opinion there. WiFi is open and drops regularly, receptions has no LAN cables to give you and I do not even work the wired connections are avaliable despite LAN sockets in rooms. This was also the first hotel that I visited with its doors openning towards you. Also no telephone in rooms and no room service available. Go there if you have business in the area, not worth a special visit. ##### Plamen Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Raphael Aug 25, 2021 Liked: Staff & service, amenities, property conditions & facilities Sehr guter & einfacher Service hilfsbereit und freundlich für diesen Preis eigentlich nichts zu bemängeln ausser das es nicht ganz Sauber war. ##### Raphael Stayed 1 night in Aug 2021 ### 6/10 Okay #### Shlomo Jul 2, 2021 Liked: Cleanliness, staff & service, room comfort #### Clean and courteous but disappointing I booked rooms on the hotel's website at the hotels to find a fridge and microwave and an electric stove and unfortunately these items were not the one that is the reason I closed this hotel. It is very disappointing that the pictures on the site do not reflect reality. The receptionist was generous and understanding and arranged for us only an electric kettle for the room. We were very disappointed. ##### Shlomo Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Mar 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with an excellent view of the Vitosha Mountain! ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Dafina Feb 29, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Le pire séjour Réservation pour 3 personnes. On a eu une petite chambre, avec un lit double. Après plusieurs réclamations, on nous a amené un lit pliable aux lattes cassées. Odeur dans la chambre, me semble t'il de la cigarette (rideau et tapis). Plupart des services sauna piscine etc, accessible avec supplement. Restaurant correct, mais trop cher, et service ultra lent (arrivé vers 19h30 partis vers 23h car on m'a oublié) la totale . Aucun gest de la part de l'hotel. A éviter a tous prix. Étonnant qu'il est classé 4 étoiles sur hotels.com ![](https://a.travel-assets.com/ugc/hotel-reviews/05A6A92B597F0EB6AA280894D63AEAB315E00EBC1582979527747.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7408A029119ED104DE66DF715CFE069F1F7D2AE21582979537285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dafina Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 25, 2020 Bel hotel, de bon standing, hall d'accueil, sympathique, Petit déjeuner copieux, et varié surtout sur la partie salée, Cuisine dans la chambre dépourvu de tout (pas de verre , ni couvert, ni casserole, .... RIEN nous permettant de se servir de la cuisine) ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Alexandra Dec 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service war mal freundlich und aufmerksam und dann wieder mühsam. Das erste Hotel bei dem ich Bezüge an der Hotel Bar nicht auf das Zimmer buchen kann, sondern gleich zahlen muss. Organisatorisch nicht immer auf der Höhe, aber bereit alles richtig hinzubekommen. ##### Alexandra Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Nikolay Dec 12, 2019 Liked: Staff & service #### It looks better on the pictures Bad furniture, bad service at the front desk. In generally ok for its price. ##### Nikolay Stayed 1 night in Dec 2019 ### 8/10 Good #### Mads Nov 15, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### OK Value for money - but left wanting... Big room. They don't service the rooms every day - which is fine, if you know to expect it. The elevator situation is a bit of a joke, sometime you have to wait for ages for the elevator to arrive. The breakfast is worthless. But the location next to the park is good. The gym is also good, but overcrowded. Didn't get a chance to try to pool. Will most likely choose another hotel next time. Ok value for the price though. ##### Mads Stayed 3 nights in Nov 2019 ### 2/10 Terrible #### Maya, Varna Nov 9, 2019 Disliked: Cleanliness, staff & service Trashy.. We booked a suite, because we were traveling with our children. Room smelled like cigarettes and we found an empty whiskey bottle under the table. We mentioned it to the receptionist, when we were leaving, and while looking at the computer she mumbled "Well..ok. Sorry". Three words! Nothing even similar to a costumer service. Very disappointing- we re never staying there again... ##### Maya Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller Oct 27, 2019 #### Sofia Nice hotel located in a central location. 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