Restaurant

Reviews of Crowne Plaza Sofia, an IHG Hotel

5 out of 5
Crowne Plaza Sofia, an IHG Hotel
111 Alexander Malinov Blvd, Sofia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 190 reviews" "
Rating 8 - Good. 65 out of 190 reviews" "
Rating 6 - Okay. 15 out of 190 reviews" "
Rating 4 - Poor. 2 out of 190 reviews" "
Rating 2 - Terrible. 1 out of 190 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from The Hotel Management on Aug 9, 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Jilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ih like place
Stayed 4 nights in Jul 2022
Response from The Hotel Management on Jul 19, 2022
Dear Jilal, Thank you very much for taking the time to rate Holiday Inn Sofia,. We are pleased to know you liked our hotel and look forward to welcome you back. Kind regards,

10/10 Excellent

Voicu Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Grigor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Eldor

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall very good
Stayed 2 nights in Apr 2022
Response from The Hotel Management on Apr 27, 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Cody

Stayed 2 nights in Apr 2022

10/10 Excellent

Popa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, nice employees, a complete hotel.
Stayed 2 nights in Apr 2022
Response from The Hotel Management on Apr 11, 2022
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from The Hotel Management on Jan 25, 2022
Dear Ruben, Thank you for taking the time to rate Holiday Inn Sofia! We are glad you like our hotel and look forward to welcoming you in the near future.

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard always delivered
Always maintain a very high standard of room and service.
Stayed 1 night in Oct 2021
Response from The Hotel Management on Nov 1, 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

4/10 Poor

Beniamin

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021
Response from The Hotel Management on Apr 10, 2021
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
Really like this area ?
Stayed 1 night in Jul 2020
Response from The Hotel Management on Aug 3, 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from The Hotel Management on Jul 3, 2020
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards, The Hotel Management

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was amazing
Stayed 3 nights in Jan 2020
Response from The Hotel Management on Feb 5, 2020
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards, The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet with a good spa, food good. I didn’t like being told every morning breakfast is not included so it’s ok to charge you, every day, once is enough. Staff were really good otherwise, nothing was too much trouble.
Stayed 4 nights in Jan 2020
Response from The Hotel Management on Jan 12, 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from The Hotel Management on Jan 6, 2020
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from The Hotel Management on Nov 13, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to note you enjoyed your experience with us and are looking forward to welcoming you back in the near future. Kind Regards The Hotel Management

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you’d expect. Good quality service and amenities.
Stayed 1 night in Oct 2019
Response from The Hotel Management on Nov 4, 2019
Dear Valued Guest, Thank you for choosing our hotel for your stay and for your amazing feedback. We really appreciate to see that our hotel met our guests’ expectation and even more. We are looking forward to welcome you back for your next trip to Sofia. Sincerely, The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The quality and hospitality of this Hotel are excellents. I’ve been a few times and I will for sure make this my 1st choice for the next time in Sofia.
Stayed 1 night in Sep 2019
Response from The Hotel Management on Oct 1, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to rate our property. We are pleased to note you enjoyed your experience with us and hope to have the opportunity to welcome you again in the near future.

10/10 Excellent

Michael, Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все понравилось всё красивое классный бассейн джакузи чисто в номерах. Спасибо.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional set up
Stayed here three times and the service is excellent. Very good breakfast. Sits close to the Vitoshi mountain side and ring mall, which we like. Subway or Taxi into centre.
Stayed 2 nights in Sep 2019
Response from The Hotel Management on Sep 17, 2019
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, big and clean bathroom and bedroom, excellent and very helpfull Staff. Mr. Adrian welcomed us and he was very helpfull and gave us all the information which we need about Sofia. It takes 10 minutes drive from the hotel to the city center. Free parking at The hotel.
Stayed 1 night in Aug 2019
Response from The Hotel Management on Sep 17, 2019
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards,

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn in Sofia is a very high level hotel with excellent service, great breakfast and amazing value. I would highly recommend staying here, especially if you need a stop over on your journey.
Stayed 1 night in Jul 2019
Response from The Hotel Management on Sep 17, 2019
Dear Valued Guest, Thank you for taking the time to review our hotel and for your loyalty to the brand. We are delighted to read you had a great stay with us and that you enjoyed the excellent service provided by the team in Sofia . They are very proud to have met your expectations. Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. My daughter enjoyed the gym and swimming facilities. Food very good. Room service very prompt. Located in the business park only 10 minutes from metro giving a direct line to Sofia.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD EXCEPT FOR AMENITIES OPEN TO PUBLIC
MY ONLY REAL COMPLAINT IS THAT THE POOL IS OPEN TO THE PUBLIC. THIS MEANS THAT IN THE EVENING YOU GET MIDDLE AGED BULLIES (ALL MEN) WHO THINK THEY OWN THE PLACE AND ARE LITERAL BULLIES AGAINST THE HOTEL GUESTS. MOST HOTEL GUESTS ARE KIND AND RETREAT, BUT I HAD TO STAND FOR MY RIGHTS AND FRANKLY I SHOULD NOT HAVE TO DO THIS. IT'S A REAL SHAME. Also, there are NO real channels in English apart from the boring BBC World and Al Jazeera. No CNN, for example, which should be a must. Finally, there are cell towers right in front of some hotel rooms. This gave me a headache and I had to request a room change, which they kindly did. Customer service was excellent but they need to fix the above.
Stayed 2 nights in Jul 2019
Response from The Hotel Management on Sep 17, 2019
Dear Guest, Thank you for taking the time to rate our hotel. We hope to have the opportunity to improve your opinion about Holiday Inn Sofia. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from The Hotel Management on Sep 17, 2019
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

6/10 Okay

TZACHI

Stayed 2 nights in May 2019
Response from The Hotel Management on Sep 17, 2019
Dear Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. We are most glad you enjoyed your stay with us and look forward to welcoming you back, hopefully in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, close to Metro station. Very friendly staff. Clean and comfortable room.
Stayed 2 nights in May 2019
Response from The Hotel Management on May 7, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Let us take the opportunity to thank you for your positive comments regarding out hotel. Needless to say we are looking forward to welcoming you back in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very “American” style business feel. Could easily have been a Holiday Inn. In the US.
Stayed 3 nights in May 2019
Response from The Hotel Management on May 7, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Let us take the opportunity to thank you for your positive comments regarding out hotel. Needless to say we are looking forward to welcoming you back in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019
Response from The Hotel Management on Apr 25, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Needless to say we are looking forward to welcoming you back in the near future.

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from The Hotel Management on Apr 25, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Needless to say we are looking forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from The Hotel Management on Apr 25, 2019
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Needless to say we are looking forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
This Hotel is pretty far from the center for the price. However, the service and room were wonderful.
Stayed 2 nights in Dec 2018
Response from The Hotel Management on Dec 11, 2018
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia for your recent stay and for taking the time to provide your feedback. May we kindly reply to your comment related to the hotel location. Our hotel is situated in one of the best areas in the city - modern, tranquil and safe, with convenient transport connections to all major points of interest via the adjacent new Metro station, not to mention the affordable taxi and rent-a-car fares. We highly appreciate your positive comments regarding our friendly staff and our rooms design and cleanliness. Thnak you very much. We look forward to welcoming you back, Kind Regards The Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean, convenient lication, close to metro ... friendly staff
Stayed 5 nights in Nov 2018
Response from The Hotel Management on Nov 26, 2018
Dear Valued Guest, Thank you so very much for choosing Holiday Inn Sofia for your recent stay, and for sharing your wonderful feedback regarding your stay. We are very positive to see that you enjoyed every aspect of your stay with us from the professional service to our convenient location. It is our main goal to ensure we meet our guests'expectations for a comfortable stay. We look forward to welcome you back, Kind Regards, The Hotel Management

6/10 Okay

Ivan, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities
Location far from old town. But metro statiom 10mmts walk. There is free shuttle to link mall from metro station (many restaurant and supermarket). Overall ok.
Stayed 3 nights in Nov 2018
Response from The Hotel Management on Nov 15, 2018
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. We are pleased to learn that you enjoyed your stay with us and our location was very well to your liking. We look forward to welcoming you back at the Holiday Inn Sofia! Kind Regards, The Hotel Management

8/10 Good

Mads

Liked: Staff & service, property conditions & facilities, room comfort
Used to be 5 stars
The pool area is very nice, so is the staff and the restaurant. But 5 stars... doubtful. A very good hotel and highly recommendable. Though a bit far from everything else. The only negative thing was the shower, which could use a brushup and a new shower head. All in all a very nice place to stay. But don't expect the 5 star experience.
Stayed 2 nights in Oct 2018
Response from The Hotel Management on Nov 2, 2018
Dear Valued Guest, Thank you for choosing Holiday Inn Sofia and for taking the time to provide your feedback. Our entire team is committed in delivering exceptional service and accommodation with our guests and their comfort in mind, and it is always pleasure to receive a positive feedback. With regard to our location, we would mention that our hotel is in one of the best areas in the city - modern, tranquil and safe, with convenient transport connections to all major points of interest via the nearby Metro station, not to mention the affordable taxi and rent-a-car fares. Respecting your other comments, we are really sorry to learn that you had some issues with the shower. May we kindly advise please, if you have any requests during your stay, please contact our team. We will go the Extra Mile to ensure your expectations are met. In regard to your comments related to our 5 start facilities, may we advise please Holiday Inn Sofia is an international 5 start hotel, which offers the best Leisure Club among all Sofia hotels, exceptional international restaurant and a bar, well equipped rooms, modern design, amazing meeting facilities and much more. We hope to have the opportunity of welcoming you back at the Holiday Inn Sofia! Kind Regards, The Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from The Hotel Management on Oct 24, 2018
Dear Valued Guest Thank you for your recent stay at the Holiday Inn Sofia, and for providing your feedback on your positive experience. We look forward to welcoming you back soon. Kind Regards The Hotel Management

10/10 Excellent

Adiel, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from The Hotel Management on Oct 24, 2018
Dear Valued Guest Thank you for your recent stay at the Holiday Inn Sofia, and for providing your feedback on your positive experience. We look forward to welcoming you back soon. Kind Regards The Hotel Management

10/10 Excellent

Pavel, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully hotel with sauna and swimingpool !! 5* hotel no need more words !!
Stayed 1 night in Sep 2018
Response from The Hotel Management on Oct 2, 2018
Dear Valued Guest, Thank you for staying with us and taking the time to rate our hotel. We are pleased to note you enjoyed your experience with us and especially with Esprit Fitness & Spa Club. We hope to have the opportunity to welcome you again in the near future. Kind regards, The Hotel Management

8/10 Good

Pavel, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Regular room, standard breakfast, the hotel is close to a main highway
Stayed 1 night in Sep 2018
Response from The Hotel Management on Oct 2, 2018
Dear Valued Guest, Thank you for staying with us and for taking the time to rate our hotel. We are pleased to note your high rating and hope to have the opportunity to welcome you again in the near future. Kind regards, The Hotel Management

8/10 Good

Amninder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
Nice hotel, friendly staff. Outside of centre, but quiet location.
Stayed 3 nights in Jun 2018
Response from The Hotel Management on Sep 25, 2018
Dear Valued Guest Thank you so mcuh for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. It is our main goal to provide highest quality service and accommodation and make our guests comfortable and relaxed, and we are pleased to know you enjoyed your experience with us. We are looking forward to welcoming you back, Kind Regards The Hotel Management

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from The Hotel Management on Aug 7, 2018
Dear Valued Guest, Thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to provide your feedback. Our entire team is committed in going the extra mile to ensure the comfortable and relaxing stay of our guests, and we are pleased to know how much you enjoyed your experience with us. We look forward to welcome you back, hopefully in the near future. Kind Regards, The Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
WARNING: Beware the very exorbitant charges for using the phone for local calls. Very sneaky fine print disclosure not even posted on or next to the phone.
Stayed 3 nights in Jul 2018
Response from The Hotel Management on Aug 6, 2018
Dear Guest, Thank you for choosing to stay at the Holiday Inn Sofia and for taking the time to provie your feedback. We were sorry to hear of your disappointment related to the in-room telephone services in our hotel. If we may kindly explain once again, as we have already done during your stay, all telephone charges are promptly displayed in the Directory of Services available in each guest room. There is detailed information on the call charges depending on the type of call, the zone you are calling and the duration. Once again, thank you for being our guest. We look forward to welcoming you back. Kind Regards The Hotel Management

6/10 Okay

CONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities
The main reason i booked the hotel was because of the swimming pool and spa. Arriving there we surprisingly found out that they were under rennovation. We were not informed in advance about that.
Stayed 2 nights in Jul 2018
Response from The Hotel Management on Aug 7, 2018
Dear Guest First of all, thank you for choosing to stay at the Holiday Inn Sofia and for taking the time to share your feedback. If we may kindly mention that the complete makeover project of our wellness facilities has been announced on our brand website, our independent website and on all third party booking websites long before the start date, informing all guests of the closure of our Esprit Club throughout the month of July for purposes of upgrading. We are proud to announce that the refreshment is now complete. We did it because our guests matter to us the most and we always strive to provide them with exceptional services and facilities. We are pleased to invite you to experience the complete makeover of the finest wellness and leisure facilities in Sofia during your next stay at our hotel, which we hope will be soon. Kind Regards The Hotel Management

8/10 Good

erez, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
nice hotel,nice stuff,location far from city center,good for traaveling around sofia,good breafast
Stayed 1 night in Jun 2018
Response from The Hotel Management on Aug 3, 2018
Dear Valued Guest We thank you for taking the time to write about your stay at the Holiday Inn Sofia. It is our main goal to ensure a comfortable and relaxing stay for our guests by providing the highest quality of service, food and accommodation, and we are very pleased to note you have enjoyed your time with us. May we kindly inform you the metro station is just a five minutes walking distance from our hotel. By the metro, you could reach most of the tourist attractions in Sofia. Also, the local taxis are on very reasonable rate. Downtown taxi transportation would cost only around 6-8 Euros. Once again, thank you for choosing Holiday Inn Sofia. We look forward to welcome you back, hopefully in the near future, Kind Regards The Hotel Management

8/10 Good

Diane, Belgrade, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel in Sofia. Good location for access to roads around the city. Easy parking. Clean and comfortable rooms
Stayed 2 nights in May 2018
Response from The Hotel Management on Jun 4, 2018
Dear Guest, Thank you so much for choosing to tay at the Holiday Inn Sofia and for taking the time to provide your feedback. It is our main goal to provide highest quality of service and accomodation and we are pleased to know that you enjoyed every aspect of your experience with us. We hope to welcome you back in the near future, Kind Regards The Hotel Management

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Hotel Management on Jun 4, 2018
Dear Angelo, Thank you for taking the time to rate your experience at the Holiday Inn Sofia. We are glad you enjoyed your stay and look forward to welcoming you back, Kind Regards The Hotel Management

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
If you want to be out of town and close to major road connections for getting around it's brilliant. There's quite a lot in the locality for eating out etc - just ask the staff! Really enjoyed and if I were visited Sofia again for social reasons, I'd definitely use the hotel again.
Response from The Hotel Management on Apr 10, 2018
Dear Neil, We thank you so much for choosing to stay at the Holiday Inn Sofia and for taking the time to share your lovely feedback. It is truly rewarding to know how much you enjoyed your experience with us. Our team members are always ready to go the extra mile to make our guests feel comfortable and at ease, and we are glad we were able to help! Thank you once again for your custom. We look forward to your next stay with us, Kind Regards The Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from The Hotel Management on Mar 13, 2018
Dear Guest, Thank you for choosing to stay at the Holiday Inn Sofia. We are glad you enjoyed your stay with us and look dorward to seeing you again, Kind Regards The Hotel Management

10/10 Excellent

Dragos Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from The Hotel Management on Mar 13, 2018
Dear Mr Dragos, Thank you for choosing to stay at the Holiday Inn Sofia. We appreciate the highest rating you gave and are glad you enjoyed your experience with us. Looking forward to welcoming you back, Kind Regards, The Hotel Management