Slates Hot Springs Vacation Packages

My partner an I had a great experience at lovers point inn,Our room was beautifully decorated and most importantly clean. It’s perfectly located all the restaurants and stores where all at walk distance not to mention the beach is right across our stay. what more could you want? 😊

This resort arguably has one of the most spectacular views in Carmel. Unfortunately, our room had a very limited view, which was a huge disappointment. The room was not ready at 4:00 pm and we had to wait until nearly 6:00 to get into the room, however they were able to reverse the resort fee which was appreciated. The other issue was that the room reeked of smoke, so bad we could hardly breathe. Probably because the real wood fireplace had been used before us, but leaving behind the smoke is unacceptable. Other than this issue, the room was clean and quite large.

Our father went on hospice in the hospital and died within 24 hours of leaving for our trip. We were required to stay for medical decision making by the doctor. We were the only next of kin and power of attorney. When I asked for a credit to be able to come when we can replan our trip, the Hyatt’s response was a quick “there are no exceptions” Every other property in Carmel gave us a full refund. Very disappointing response for what they claim to represent during a difficult death with our father. Do not book here. Try a different place that appreciates and cares about their guests.

Great hotel in a quite area close to the water!

Lovely property for our 2 night stay in Pacific Grove. Excellent jumping off point for exploration around Big Sur, Carmel, and Monterey. Fulfilling breakfast with excellent options. Friendly staff! Very happy with this stay overall. Thank you!