Title: Alila Ventana Big Sur - Inclusive Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Ventana Big Sur - Inclusive Resort Luxury resort with 2 outdoor pools and 2 hot tubs ![Body treatments, aromatherapy, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/c4904d89.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/22f33493.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/789c52d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/6e650f84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/953968b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Alila Ventana Big Sur offers an all-inclusive adult experience near Pfeiffer Big Sur State Park. Guests can refresh in the mineral hot spring or sauna, schedule a body treatment, join yoga classes, or work out in the 24-hour gym with views of the surrounding landscape. 9.0 Wonderful ## Popular amenities - Bar - Room service - All-inclusive - Pool - Pet-friendly - Hot tub ## Room options ### Check availability for these dates Tonight [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 24 - Oct. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub (Fireplace) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Free bottled water - 414 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Big Sur) 10.0 Exceptional 1 review ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 619 sq ft - Sleeps 2 - 1 King Bed ![Suite (Big Sur Forest Shower)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/909864ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Big Sur Forest Shower) 10.0 Exceptional 3 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 619 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/0fd83836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Bathtub (Hot Tub) 10.0 Exceptional 2 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 499 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Spa, Big Sur) ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 619 sq ft - Sleeps 2 - 1 King Bed ![House, 1 King Bed (Pacific)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/db4ac3e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 1 King Bed (Pacific) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Separate bedroom Hair dryer Private bathroom Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ![Villa, 1 King Bed (Big Sur)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/5f916206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed (Big Sur) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Free bottled water - 930 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed (Coast House)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/aa26534a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Coast House) ### Highlights Patio Fireplace Air conditioning Kitchenette Flat-screen TV Premium bedding Hair dryer Private bathroom - Sleeps 2 - 1 King Bed ![Cottage](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/010cba6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - 722 sq ft - Sleeps 2 - 1 King Bed ![Suite, Bathtub (vista Hot Tub)](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/e85734ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub (vista Hot Tub) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Free bottled water - 773 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/556c7553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Free bottled water - Valley view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes - Sleeps 2 - 1 King Bed ![Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8fbf11c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Hair dryer Private bathroom Bathrobes Free bottled water - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information) ## About the area Located in Big Sur, Alila Ventana Big Sur - Inclusive Resort is by the ocean. McWay Falls and Point Sur State Historic Park are notable landmarks, and the area's natural beauty can be seen at Pfeiffer Big Sur State Park and Andrew Molera State Park. Big Sur Station and Julia Pfeiffer Burns State Park are two other places to visit that come recommended. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with mountain biking and ecotours. [Visit our Big Sur travel guide](https://www.expedia.ca/Big-Sur.dx177505) [View more Resorts in Big Sur](https://www.expedia.ca/Big-Sur-Resort-Hotels.d177505-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.22647%2C-121.76147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ty1wip7eV4Z_DnMnNrFSTpkLg8E=) 48123 Highway One, Big Sur, CA, 93920 ### What's nearby - Big Sur Spirit Garden - 18 min walk - 1.5 km - Big Sur Station - 3 min drive - 4.4 km - Pfeiffer Big Sur State Park - 4 min drive - 2.2 km - Julia Pfeiffer Burns State Park - 9 min drive - 12.6 km - McWay Falls - 13 min drive - 16.9 km ### Getting around - Monterey Peninsula Airport (MRY) - 51 min drive ### Restaurants - ‪Nepenthe - ‬20 min walk - ‪Big Sur River Inn & Restaurant - ‬7 min drive - ‪Big Sur Taphouse - ‬18 min walk - ‪Big Sur Coast Gallery - ‬5 min drive - ‪Fernwood Resort Bar & Grill - ‬5 min drive ## About this property ### Alila Ventana Big Sur - Inclusive Resort Luxury resort near Big Sur Station Located close to Pfeiffer Big Sur State Park, Alila Ventana Big Sur - Inclusive Resort provides a poolside bar, an outdoor mineral hot spring (onsen), and a terrace. Adventurous travelers may like the hiking/biking, fitness classes, and ecotours at this resort. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage, reflexology, or a detox wrap. The on-site Regional cuisine fine-dining restaurant, The Sur House Restaurant, offers breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has an art gallery on site, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a library. Other perks at this resort include: - 2 outdoor pools along with sun loungers and pool umbrellas - Free self parking and valet parking - A free area shuttle, an electric car charging station, and a banquet hall - A porter/bellhop, wedding services, and smoke-free premises Room features All 54 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and hair dryers - Flat-screen TVs with premium channels and DVD players - Patios, coffee/tea makers, and daily housekeeping ### All-inclusive details All-inclusive room rates at Alila Ventana Big Sur - Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Premium bedding, pillowtop beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/20500/20487/ffb36023.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Post Ranch Inn Big Sur - Pool - Breakfast included - Spa - Parking included 10 Exceptional 25 reviews CA $2,693 CA $2,992 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=20487&PinnedHotelID=20487&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12600/12573/b4e5b370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sur Lodge Big Sur - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,002 reviews CA $237 CA $270 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=12573&PinnedHotelID=12573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/34000000/33500000/33493600/33493588/b1429d83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premium Central Big Sur location, pool & spa, spectacular south views, 5 acres Big Sur - Ocean view - Pool - Hot tub - Kitchen 9.8 Exceptional 95 reviews CA $2,203 CA $3,414 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=33493588&PinnedHotelID=33493588&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/37000000/36040000/36035500/36035415/9e47ebc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous modern home with ocean and mountain views in the heart of Big Sur Big Sur - Ocean view - Kitchen - Washer - Dryer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=36035415&PinnedHotelID=36035415&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free area shuttle up to 5 mi - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - The Sur House Restaurant ### Things to do - 2 hot tubs - 2 outdoor pools - 24-hour gym - Arcade/game room - Art gallery - Ecotours - Fitness classes - Full-service spa - Hiking/biking trails - Library - Sauna - Shopping - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - DVD player - Free area shuttle ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service - Wedding services ### Business services - 12,000 square feet of conference space - 24-hour business center ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Public outdoor mineral hot springs (onsen) - Reflexology - Separate men/women areas in public bath - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 8 buildings - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - In-room dining only - Limited room service - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom Guests should be aware that 2 cats reside at this property An adult age 18 or older must assume all liability for the booking. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 105 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Set meals are served in guestrooms only (no menus or public dining) Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ventana Inn Joie de Vivre Boutique Hotel Ventana Inn Joie de Vivre Boutique Hotel Big Sur Ventana Joie de Vivre Boutique Ventana Joie de Vivre Boutique Big Sur Ventana Inn JdV Hotel Adults Big Sur Ventana Inn JdV Hotel Adults Ventana JdV Adults Big Sur Ventana JdV Adults Ventana Big Sur Alila Resort Adults Ventana Alila Resort Adults Ventana Big Sur Alila Adults Ventana Alila Adults Ventana Inn Spa a JdV Hotel – Adults Only Ventana Big Sur an Alila Resort Adults Only Ventana Big Sur Adults Only Ventana Inn Spa Adults Only Ventana Inn Spa a Joie de Vivre Boutique Hotel ## Frequently asked questions ### Does Alila Ventana Big Sur - Inclusive Resort have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Alila Ventana Big Sur - Inclusive Resort? > As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Alila Ventana Big Sur - Inclusive Resort on Oct 27, 2025 start from CA $2,350.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Monterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Alila Ventana Big Sur - Inclusive Resort pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Alila Ventana Big Sur - Inclusive Resort? > Self parking and valet parking are free at this property. ### What time is check-in at Alila Ventana Big Sur - Inclusive Resort? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Alila Ventana Big Sur - Inclusive Resort? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Alila Ventana Big Sur - Inclusive Resort? > Some rate plans available at this resort are all-inclusive. ### Where is Alila Ventana Big Sur - Inclusive Resort located? > Situated by the ocean, this luxury resort is 2 mi (3.2 km) from Big Sur Station and 2.1 mi (3.4 km) from Pfeiffer Big Sur State Park. Andrew Molera State Park and Julia Pfeiffer Burns State Park are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alila Ventana Big Sur - Inclusive Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 246 8 - Good 47 6 - Okay 21 4 - Poor 9 2 - Terrible 14 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### sun Feb 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again. ##### sun Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Ashley Aug 31, 2025 Liked: Cleanliness, property conditions & facilities The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter. ##### Ashley Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Roland Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Roland Stayed 3 nights in May 2024 ### 8/10 Good #### Kyle Aug 4, 2025 ##### Kyle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel Aug 1, 2025 ##### Daniel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Michael Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Alway a beautiful place to stay at. The staff is exceptional in all areas. ##### Michael Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Tom Jan 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Tom ### 10/10 Excellent #### Jim Dec 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jim Stayed 2 nights in Dec 2022 ### 4/10 Poor #### Kimberly Nov 27, 2022 ##### Kimberly Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Betty Nov 18, 2022 ##### Betty Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Ashley Sep 28, 2022 ##### Ashley Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Adrian Aug 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Adrian Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Verified traveller Feb 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved every moment AMAZING!!! 5 star ##### Verified traveller Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Natasha N Jan 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️ ##### Natasha N Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Brad Nov 7, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Brad Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Verified traveller Jun 24, 2021 ##### Verified traveller Stayed 2 nights in Jun 2021 ### 8/10 Good #### Verified traveller Mar 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Marianna Dec 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Marianna Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Nancy Nov 30, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time. ##### Nancy Stayed 2 nights in Nov 2020 ### 8/10 Good #### Rachel Jul 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much needed: kinks need to be worked out Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues. ##### Rachel Stayed 2 nights in Jul 2020 ### 4/10 Poor #### Verified traveller Mar 23, 2020 ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Mar 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke! ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Stephanie Mar 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stephanie Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Pamela Mar 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway ![](https://a.travel-assets.com/ugc/hotel-reviews/EF9C27CB875FC9438D9D2BDA726B3E45644AFF581583601382823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pamela Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Andrea Mar 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Andrea Stayed 1 night in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Hotels in Temiskaming Shores](https://www.expedia.ca/Temiskaming-Shores-Hotels.d6127362.Travel-Guide-Hotels) > > [Lakehouse Resort](https://www.expedia.ca/San-Marcos-Hotels-Lakehouse-Hotel-And-Resort.h909721.Hotel-Information) > > [Rancho Valencia Resort and Spa](https://www.expedia.ca/Rancho-Santa-Fe-Hotels-Rancho-Valencia-Resort-And-Spa.h17535.Hotel-Information) > > [The Ranch at Death Valley – Inside the Park](https://www.expedia.ca/Death-Valley-Hotels-The-Ranch-At-Death-Valley-Inside-The-Park.h893189.Hotel-Information) > > [Fairmont Sonoma Mission Inn & Spa](https://www.expedia.ca/Sonoma-Hotels-Fairmont-Sonoma-Mission-Inn-Spa.h465.Hotel-Information) > > [Meadowood Napa Valley](https://www.expedia.ca/St-Helena-Hotels-Meadowood-Napa-Valley.h7673916.Hotel-Information) > > [Cedar Lodge](https://www.expedia.ca/El-Portal-Hotels-Cedar-Lodge.h889912.Hotel-Information) > > [The Inn at Death Valley – Inside the Park](https://www.expedia.ca/Death-Valley-Hotels-The-Inn-At-Death-Valley-Inside-The-Park.h893179.Hotel-Information) > > [The Ahwahnee](https://www.expedia.ca/Yosemite-National-Park-Hotels-The-Ahwahnee.h974797.Hotel-Information) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hyatt Carmel Highlands](https://www.expedia.ca/Carmel-Hotels-Hyatt-Carmel-Highlands.h8495.Hotel-Information) > > [Yosemite Valley Lodge](https://www.expedia.ca/Yosemite-National-Park-Hotels-Yosemite-Valley-Lodge.h16279668.Hotel-Information) > > [Royalton Grenada, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/St-Georges-Hotels-Royalton-Grenada-Resort-And-Spa-All-Inclusive.h36774395.Hotel-Information) > > [Curry Village](https://www.expedia.ca/Yosemite-National-Park-Hotels-Curry-Village.h42942960.Hotel-Information) > > [The STRAT Hotel, Casino & Tower](https://www.expedia.ca/Las-Vegas-Hotels-The-STRAT-Hotel.h41081.Hotel-Information) > > [Canto del Sol Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Canto-Del-Sol-Puerto-Vallarta-All-Inclusive.h414902.Hotel-Information) > > [All Inclusive Resorts and Hotels in Bocas del Toro Province](https://www.expedia.ca/Destinations-In-Bocas-Del-Toro-Province-All-Inclusive-Hotel.0-0-d6246124-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in Tobago](https://www.expedia.ca/Destinations-In-Tobago-All-Inclusive-Hotel.0-0-d602308-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Indian Flat RV Park - Tent Cabins & Cottages](https://www.expedia.ca/El-Portal-Hotels-Indian-Flat-RV-Park-Tent-Cabins-Cottages.h10409843.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YYZ) to Lihue (LIH)](https://www.expedia.ca/lp/flights/yyz/lih/toronto-to-lihue) > > [Flights from Fort Smith (YSM) to Yellowknife (YZF)](https://www.expedia.ca/lp/flights/ysm/yzf/fort-smith-to-yellowknife) > > [Flights from Saskatoon (YXE) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxe/yyc/saskatoon-to-calgary) > > [Flights from Montreal (YUL) to Venice (VCE)](https://www.expedia.ca/lp/flights/yul/vce/montreal-to-venice) > > [China Airlines](https://www.expedia.ca/China-Airlines-Flights.cCI.Travel-Guide-Airlines) > > [Flights from Thunder Bay (YQT) to Kitchener (YKF)](https://www.expedia.ca/lp/flights/yqt/ykf/thunder-bay-to-kitchener) > > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Montreal (YUL) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/yul/clt/montreal-to-charlotte) ### Cars > [Car rentals in Scottsdale](https://www.expedia.ca/Car-Rentals-In-Scottsdale.d9829.Car-Rental-Guide) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)