"We had an amazing stay for 12 nights at rooms 1136&1137.
The hotel has amazing facilities that made the stay unforgettable.
The rooms are spacious and clean. The staff are welcoming, helpful and friendly.
Special thanks to Mr. Bahaa, the event manager who is friendly and attentive to details. He excelled at everything and specially at handling the rush hour at the main restaurant, making sure the operation is effective and wait times are minimized. He has a unique way of handling entitled guests who believe the rules do not apply to them.
The plams restaurant right at the sea is amazing experience to have daily lunch at, special thanks to Ebram whose service made the experience even more enjoyable.
The housekeeping operation is fast, effective making the experience of returning each evening to a spotless cozy room amazing. Thanks Ahmed from housekeeping for a great job.
The food is delicious with wide high-quality varities daily. All the chefs
are amazing.
overall stay is a definite 5 stars, few things can go better:
- The beach instructions mentions that the beach is open till sunset, but at 6:45 pm the lifeguard starts whistling to get people out of the water, this is more than 1 hour before sunset. Specially in summer where heat in sharm.is extreme, the beach is more enjoyable after 5:30 pm when the the sun is not as strong
- The animation team did a great job, specially Menna, but the Russian team members obviously preferred engaging exclusively with Russian guests."
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