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Reviews of Palazzo Carletti

Palazzo Carletti
Via Dell Opio Nel Corso 3, Montepulciano, SI

Reviews

9.8

Exceptional

Rating 10 - Excellent. 176 out of 194 reviews" "
Rating 8 - Good. 13 out of 194 reviews" "
Rating 6 - Okay. 1 out of 194 reviews" "
Rating 4 - Poor. 1 out of 194 reviews" "
Rating 2 - Terrible. 3 out of 194 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous and special place to stay - the high ceilings, frescoes, comfortable beds, and stunningly beautiful lobby/breakfast area made for a perfect welcome. The staff were exceptionally kind and warm. The building felt truly palatial!
Stayed 1 night in Apr 2024

10/10 Excellent

Dheeram

Liked: Cleanliness, staff & service, property conditions & facilities
The driving and parking was little scary for people from US
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was incredible, location fantastic. Service was excellent and very accommodating. Breakfast was beautifully presented, quiet, delicious and very elegant. Outstanding experience all around, and I highly recommend this unique and wonderful hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay thanks to Federica and her staff! The room was beautiful, clean, and quiet. The breakfast each morning was delicious! Parking is very close to the hotel, just down some stairs and less than a block after that. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was absolutely beautiful with a fresco painted ceiling. The bathroom was clean and modern. Breakfast was lovely. Staff were very friendly. One downside is that there's no elevator, so you'll have to carry your luggage up two flights of stairs. Also, after check-out they kindly held our bags while we explored the town, but unfortunately there was no bathroom/toilet available for us to use when we came back, so we had to find a public loo before our long drive. A note on driving/parking – you'll need nerves of steel to navigate the narrow, winding "streets" within the town to the hotel and car park. And entering the car park, there's a sharp turn up a steep incline, and our tyres slipped and we had to try many times to get around the corner, but eventually we did. We overheard another guest at check-in say they had the same problem, and that they had given up and parked elsewhere. Perhaps the hotel should warn guests about this before arrival?
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, service, and amenities. RECOMMEND
Federico made us feel very welcome at the property, which was in quite excellent condition. Parking was available nearby, which was appreciated, as well as the keyless entry system. The breakfast table was set exquisitely, and was well enjoyed.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine and dine in Tuscany
Used Montepulciano as base for exploring the region, and this hotel was pure luxury yet relaxed. Free parking easy walking distance, and the staff are excellent with great tips for the area and dinner options. Breakfast is pretty special too, in a dining room so beautiful.
Stayed 2 nights in Sep 2023

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Host very helpful. Walkable to everything and free easy parking. Room was large and clean with comfortable bed. Quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Zoya

Stayed 2 nights in Jul 2023

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very special experience. The rooms are beautiful with fresco ceilings and we were served breakfast in a gorgeous dining area. The recommendation of a local restaurant was the best meal of our three week holiday in Italy. Highly recommended and would stay again.

10/10 Excellent

dr charles

Liked: Cleanliness, staff & service, property conditions & facilities
1 st class
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful property in a magical location.
Stayed 1 night in Jun 2023

10/10 Excellent

David, woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Naomi, Sebastopol

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay in the most charming town in Tuscany! Spacious and beautifully appointed room with warm and gracious hospitality and they serve a delicious breakfast. Only we we had stayed 2 nights.

10/10 Excellent

Vana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven.
This place was fantastic everything about it was perfect. The hospitality was over the top and the rooms so comfortable. The only thing it needed was a makeup mirror as the mirror in the bathroom is too far away to use as a makeup mirror.
Stayed 3 nights in May 2023

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property🎉🎉🎉 Beyond (super spacious) fabulous suite & new bathroom 💜❤️💜 Incredible ceiling detail that historic & gorgeous @ the same time ✅✅✅ Great location in the heart of Montepulciano 🙏🙏🙏 Incredible daily manager that was a dream come true to weary travelers 👊👊👊 A every which way it could be!!!!
Stayed 2 nights in May 2023

10/10 Excellent

elena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location in the center of the town. Breathtaking views from the balcony . Federica was very helpful to make dinner reservations. Will definitely come back
Stayed 1 night in May 2023

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service was awesome
This was a great hotel and the service was amazing. The staff at the hotel was really fantastic. The restaurant and wine shop recommendations were great. Best meal we had in Italy.
Stayed 1 night in Apr 2023

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly spectacular property with beautiful renovation. Very memorable and well located. Parking is an adventure but doable. Would highly recommend! Get the room with balcony because the view is like a painting.
Stayed 2 nights in Apr 2023

10/10 Excellent

Gokbora, Plymouth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Beautiful room, Very friendly and helpful host.
Stayed 1 night in Mar 2023

10/10 Excellent

Christine

Stayed 4 nights in Mar 2023

10/10 Excellent

Heidi

Stayed 2 nights in Nov 2022

10/10 Excellent

Paulo

Stayed 1 night in Nov 2022

10/10 Excellent

Joanna, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the hotels and bed & breakfasts I’ve stayed in Italy, Palazzo Carletti was the most beautiful!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo Carletti is a dream come true!
We spent 1 night in the palace and it was amazing. Wonderful hospitality, beautiful room, delicious breakfast and the best location in Montepulciano.
Beautiful lobby which contained a complimentary bar cart.
Views from the staircase
The ceiling in our room
Stayed 1 night in Oct 2022

10/10 Excellent

Kelly

Stayed 1 night in Oct 2022

10/10 Excellent

mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best property best breakfast best rooms good host
The best property we stayed in our whole tour. Wish we could spend one more night here. More than value for money. Located in a beautiful hill village. The main reception dining room is so large palace like and with free drinks on board. Room was very beautiful and gave u old charm. And all the facilities u can think were there in the room. With an attic room with seperate tv for children. Nice bathing tun in bathroom. Host were very welcoming caring warm and helpful. Breakfast: was the best u can have in Italy and it was so well laid out on your personal table with great variety and excellent taste. Do order a fresh juice also which was so tasty and refreshing I would love to come back here again Needless to say that it is located in a very beautiful Val d orcia area
Stayed 1 night in Aug 2022

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. They even gave us an upgrade to a beautiful suite since the room we had reserved was not ready. It is a very beautiful, comfortable place to stay. We were only there for one night, but we loved it!
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
Absolutely beautiful hotel in the heart of the city of Montepulciano! Fabulous one night stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Truly enchanting
Truly beautiful and unique stay. Each room is adorned with restored fresco ceilings and unique fittings. We opted for the “Carletti” room which included a breakfast area, private Turkish bath and giant tub. I will certainly be back here! One thing to note is that check in is not u til 3pm, there is no attendee at the hotel to let you in until this time: however if you call they will give you a code to drop your bags. They offer exceptional extras with a free mini bar, liquor cart and breakfast. Only down side is it appears they turn off the AC at night so it could get hot in the summer season.
Stayed 1 night in Jun 2022

10/10 Excellent

Peter, Bellaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Restored as of old, fantastic.
Stayed 3 nights in May 2022

10/10 Excellent

Willy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great! The only thing was really bad is that they turned off the AC at night! We couldn’t sleep well!
Stayed 2 nights in May 2022

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Federica is an excellent host! We had very good communication for example how tofi d the parking and hotel. The hotel itself is just beautiful!! Painted ceiling in our room, little details like books dating back to 1803
Stayed 1 night in May 2022

10/10 Excellent

Silvano

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

tzvi

Stayed 2 nights in May 2022
Response from Federica on May 22, 2022
Dearest guest, we are happy that your stay at Palazzo Carletti was pleasant. We look forward to seeing you again at Palazzo Carletti. Best regards

10/10 Excellent

David

Stayed 3 nights in Apr 2022
Response from Federica on May 4, 2022
Dearest guest, we are pleased to hear that you appreciated the friendliness of our staff and the beauty of our structure. We hope to see you again soon at Palazzo Carletti. Best regards. Federica

10/10 Excellent

Amity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The best staff! Comfortable beds!
Stayed 2 nights in Mar 2022

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in our 3 weeks in Italy. The hotel is a luxury renovated Palazzo. My wife and I only stayed here for 2 nights but it was the best 2 nights we had while traveling to Tuscany. The breakfast was also ver delicious and the people that work there they were also very eager to help us with with reservations to restaurants. Great stayed all around.
Stayed 1 night in Jan 2022

10/10 Excellent

jonathan m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Comfortable. Fantastic staff. Very helpful. Will go back and stay there again.
Stayed 5 nights in Aug 2021

10/10 Excellent

Daniel Lee, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of a Beautiful hundred year old palazzo that has been lovingly restored into a five room hotel. Rooms feature high painted ceilings. Located in a great area on the main walking way
Stayed 4 nights in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel!
Stayed 2 nights in Nov 2021

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Really cute hotel close to the main piazza. Super comfy bed, good breakfast and very friendly, helpful staff made it a great place to stay.
Stayed 1 night in Oct 2021
Response from Federica on Oct 27, 2021
Dearest guest, thank you for the wonderful review. With your words made us understand that the commitment we put into our work every day is appreciated. In the hope of still having you as our guest, I cordially greet you. Federica

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Palazzo Carletti was wonderful. The room was beautiful with a spectacular ceiling, coffee machine and refrigerator. Closets were large with an iron and ironing board. Lights and TV were very modern. The bathroom was very modern, spa-like. The breakfast area was elegant. The Carletti was centrally located and service was impeccable.
Stayed 2 nights in Oct 2021
Response from Federica on Oct 19, 2021
Dearest guest, thank you for the wonderful review. With your words you made us understand that the commitment we put into our work every day is appreciated. In the hope of still having you as our guest, I cordially greet you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Federica on Oct 19, 2021
Dearest guest, we are pleased to hear that you appreciated our structure. We hope to see you again soon at Palazzo Carletti. Yours sincerely.

10/10 Excellent

Sapir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place !!!
Stayed 1 night in Sep 2021
Response from Federica on Sep 14, 2021
Dearest guest, we are happy that your stay at Palazzo Carletti was pleasant. It was very nice meeting you and we hope to see you again soon at Palazzo Carletti. Yours sincerely Federica

10/10 Excellent

Eric or Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was an amazing property! So beautiful and the location was close to everything. Federico was incredible as she helped us with checking in and dinner reservations. The bed was so comfy and the room was a dream with the steam shower gorgeous ceiling and lots of space. Highly recommend!
Stayed 2 nights in Jun 2021

10/10 Excellent

Richard, Bury St Edmunds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every conceivable way. The personal service and attention to detail cannot be faulted - it was appreciated beyond measure. If heading to Montepulciano, look no further. Simply wonderful.
Stayed 5 nights in Feb 2020
Response from Roberto on Mar 7, 2020
Dear Richard, thank you very much for spending your time in this fantastic review! It was a pleasure to meet you and your wife, and I really hope to have the possibility to welcome you again in Palazzo Carletti in the future, you will always be welcome! Kind regards,

10/10 Excellent

Bil&Stevie, NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. Very lovely breakfast. Spacious rooms.
Stayed 3 nights in Feb 2020
Response from Federica on Feb 26, 2020
Good evening Bill and Stevie, it is always a pleasure to receive compliments. But the pleasure was ours in meeting you. We look forward to seeing you next time. Sincerely

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern convenience in an old world setting - This is it.
Stayed 1 night in Dec 2019