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Reviews of Bridge View Regency

3 out of 5
Bridge View Regency
The Mall Road, Shimla, Himachal Pradesh

Reviews

4.6
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 5 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 4 out of 12 reviews" "

6.4/10

Cleanliness

5.2/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

GUNALAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really fantastic. The staff all were upto great standard..They really give a VIP treatment to all their guests. I am definitely going to book the same Bridgeview Regency again for my next stay.. excellent
Stayed 4 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
waste of money
useless, old & filthy hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Well and Nicely Located just above the Mall road.
Very nice hotel with good, clean and amiable conditions, very well located just above the Mall road. Breakfast was excellent. Very much satisfied with the stay.

6/10 Okay

Gulraj, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room service was bad.Breakfast menu can be improved by adding more items like fruits, juices etc.Quality of food also needs improvement.Interiors were good.View from the Room was fantastic.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Shahnawaz, Delhi

Liked: Room comfort
Disliked: Property conditions & facilities
Bad
Service is not good and some room are wiyh out view

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
congested area
there is no parking up to hotel we have to walk with luggage very long distance and area is very congested

6/10 Okay

Ravi, New Delhi, Delhi, India

Liked: Staff & service
Average
Had to request couple of times to get hot water. Room service was good. Hotel location is good, great view from room windows, on Shimla Mall Road. Inhouse restaurant did not have many menu items available and expensive. Bed sheet and quilts should have been more cleaner. No LCD in the room, old style 14-15 inch CRT TV.

2/10 Terrible

Carlo, Melbourne Australia

Disliked: Property conditions & facilities, room comfort
No Hot Water No Toilet Paper
This freezing room in this unmaintained Hotel should not be an option is you are used to the basics in life, like a shower, hot water , toilet paper or a quit nights sleep. Slamming doors all night in these freezing conditions. Breakfast room is even freezing. Basically you can get hotels ten times better for almost the same tariff. Requested two beds and got just one for three of us to squeeze into? The location is very convenient and the staff are good, but we would never stay there again.

4/10 Poor

Ave, Sydney, Australia

Disliked: Staff & service
Great location, horrible staff
HOTEL - situated in a great location, right on mall road with awesome views and right next to the lifts ROOM - stayed in a luxury room. Wouldnt exactly call it 'luxury'. Large room with great views however very outdated. Bathroom also is quite small and shower pressure low. STAFF - very RUDE and arrogant. Despite asking 3 times about the cost of laundry and being told the same price each time, after my laundry was returned I was being charged double as the staff said that 'pressing' was an additional charge (this was not mentioned at all the 3 times i asked staff prior to handing in my laundry). Manager was also very rude and decided to ARGUE with me. Manager ripped up laundry bill so i didnt bother paying for it. Upon check out, staff tried to hassle me again for money. Told him to get lost. OVERALL - WOULD NOT RECOMMEND

6/10 Okay

Verified traveller

Liked: Staff & service
Bridge View Regency - Great for panaramic views
Although the reception is location on the 7th floor and may seem a little bizarre, the views are spectacular over Shimla. The restaurant and staff are very professional and the roof top terrace is great for a relaxing drink to soak up the views. The hotel is being renovated and you will see signs of this throughout the hotel. We stayed in the Abbey Hyatt room and thought that the room was quite well equipped but it could do with a shower curtain! The reception and management staff are very helpful and will assist in arranging sightseeing trips and transport for you. Overall it's a great location to base yourself, right on Mall Road and 2 mins from the shops and bazaars.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bridge view horror
Terrible stay , dirty small room , very very overpriced for the quality of the room, there are no LCD coffee maker , mini bar as mentioned on the hotel website The photographs are fake It's very unfortunate that hotels.com does not verify the authenticity of the services promised by hotels on there website Moreover after so many Bad reviews on other websites why this hotel is still there on the website