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$600 for three nights, no room service, had to request clean towels from front desk, at check out was informed we had to request room service, would have been nice to know at check in.
Dear John,Thank you for choosing Hampton Inn Shelton! We're glad our location worked well for your trip, and we hope to see you again the next time you're in the area.
Dear Maia,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. It's disappointing to hear we were unable to meet your expectations and that you did not receive the standard of hospitality our team usually provides. We will address your feedback internally and work together to ensure improvements are made going forward. Your feedback is essential and allows us to monitor guest satisfaction and where we could be doing better. We're grateful for your valuable input and hope to have the opportunity to provide you with an improved experience.
Dear Linda,Welcoming you to Hampton Inn Shelton was a pleasure! With on-site amenities like our pool and breakfast to take advantage of, our guests can always feel refreshed. We hope to serve you again when your travels bring you back this way.
8/10 Good
Rolkeen
May 13, 2024
It was really nice
Rolkeen
Stayed 1 night in May 2024
Response from General Manager on May 22, 2024
Dear Rolkeen,Thank you for being our guest at Hampton Inn Shelton! We strive to provide a comfortable stay at a great value, and we're glad you had a great time. Please don't hesitate to reach out and share anything we could have done to make your time more enjoyable. If your travels bring you back this way, know that we'd love to have you as our guest again.
Dear Dennis,Thank you for taking the time to provide your review of Hampton Inn Shelton. It is wonderful to hear that our team was able to provide you with the service you expected. They will be thrilled to hear your kind words, and we look forward to you staying with us again in the future.
Dear Yamiley,We're delighted that you had a terrific stay with us! Your satisfaction is important to us, and we're thrilled you would choose to visit us again. We look forward to welcoming you back to Hampton Inn Shelton for another enjoyable stay in the future!
The staff very pleasant and welcoming. Nice place love it.
Margarita
Stayed 1 night in May 2024
Response from General Manager on May 6, 2024
Dear Margarita,Thank you for your outstanding review! We are pleased to hear you enjoyed your stay and received warm, friendly service from our staff. It would be our pleasure to welcome you back to Hampton Inn Shelton anytime.
10/10 Excellent
Nana Yamfo
Travelled with family, Travelled with family and small children
Dear Nana,Thank you for taking the time to leave your feedback! We're glad you had an exceptional experience while staying with us. We hope to welcome you back to Hampton Inn Shelton soon for another great stay.
10/10 Excellent
Nicholas
May 2, 2024
Nicholas
Stayed 2 nights in Apr 2024
6/10 Okay
Ezzat
Travelled with family and small children
May 1, 2024
Liked: Cleanliness
Kids like the pool.
Ezzat
Stayed 3 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear Ezzat,Thank you for your feedback. We're happy to hear you and your family enjoyed your stay, including our pool. We'd love to welcome you back anytime!
Room had garbage in it when I walked in was not a fan of the falling rocks outside where you park…
Alexis
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Alexis,We apologize for the inconvenience you experienced with the cleanliness of your room and regarding parking. Your feedback is invaluable, and we will address these issues to ensure improvements are made. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a more enjoyable stay in the future.
Dear Jon,Thank you for choosing Hampton Inn Shelton and for sharing your five-star experience! We are delighted to hear that our friendly service and standard of cleanliness met your expectations during your recent stay. It was our sincere pleasure to host you and we look forward to welcoming you back again soon for another memorable visit.
Dear Martin,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and excellent facilities hit the mark for you. It was truly a pleasure having you here, and we hope you return soon.
Very clean and conveniently located. Comfortable beds. Great shower pressure. Would stay again.
Deana
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Deana,Thank you for your glowing review of Hampton Inn Shelton. We're happy to hear our excellent location, beds, shower pressure, and standards of cleanliness impressed you. We'd love to see you again soon!
The property was clean , but the room service was only done upon request and was not every day .There was several options for breakfast . overall happy .
Sahba
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Sahba,Thank you for being our guest recently. We are delighted you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning the high standards of cleanliness we adhere to. That said, we regret any inconvenience caused by our housekeeping policy. We'll be sure to share your comments with our team for further consideration. It was a pleasure having you here, and we hope you return soon.
Good spread for a free breakfast. Pool and slide were nice, but crowded. You need to sign up for an hour time slot and get wristbands.
zachary
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Zachary,It was a pleasure having you as our guest recently. We are delighted you started your day off right with our delicious breakfast offerings and that you had the chance to enjoy our sparkling pool. That said, feedback always helps us ensure we are providing the best experience to our guests, and we will be sure to discuss your comments internally. Thank you for your review, and we hope you return soon.
Dear Thomas,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.
This is a nice location. Staff at the front desk, house keeping and breakfast, extremely friendly and helpful.
Victoria
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Victoria,Thank you for your kind words! We strive to deliver exceptional service throughout your stay, and it's lovely to know we succeeded. We look forward to your next visit to Hampton Inn Shelton!
Genuinely impressed by the cleanliness, friendlyness of staff and size of rooms. PS the waterslide is amazeballs.
David
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear David,Thank you so much for the five-star review! We are so pleased you enjoyed our dedication to cleanliness and top-notch accommodations. We'll pass your compliments on to the team as well. It was a pleasure to welcome you, and we hope you'll visit us again soon!
The stuff is very friendly and breakfast 😋 good .We also enjoyed pool
Myriam
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Myriam,Thank you for choosing to stay with us at Hampton Inn Shelton. Our goal is to provide every guest with friendly service, so we're thrilled our team was able to live up to our high standards. It's also great that you enjoyed our delicious breakfast and relaxing amenities. The pleasure was all ours, and we hope you'll choose to visit us again soon.
Dear Michael,We can’t thank you enough for staying at Hampton Inn Shelton, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!
Dear Robert,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Hampton Inn Shelton, and we look forward to your next visit.
Dear Shailee,Thanks for choosing Hampton Inn Shelton. We appreciate you letting us know you had a great stay at our hotel! Safe travels, and come back again
10/10 Excellent
Gwen
Apr 10, 2024
Na
Gwen
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Gwen,Thank you so much for choosing to stay with us at Hampton Inn Shelton. Our goal is to provide every guest with a wonderful experience, and we trust this was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again soon.
The place has an odor the moment you even set foot in the building. It's like they clean with just water and nothing else. The linen is very poor quality and slightly stained. The room could use a vacuuming. It's loud in the morning, no soundproof rooms. The elevators smells horrible. They can definitely do better. The staff was friendly.
Coraly
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Coraly,Thank you for taking the time to share your honest thoughts. We are delighted our hospitable team left a memorable impression on you; however, we regret that your overall experience fell short of expectations. Your feedback will be shared internally to ensure any odor concerns are dealt with swiftly, and any opportunity for improvement is seized. We appreciate your comments and hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.
Everything was wonderful- The staff, the breakfast, and the overall stay were wonderful.
Janis
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Janis,We truly appreciate your kind words about your recent stay at Hampton Inn Shelton. Your satisfaction is our top priority, and we're thrilled we could exceed your expectations with our hospitality and satisfying breakfast. We can't wait to welcome you back for another wonderful stay in the near future!
6/10 Okay
Christine
Travelled with family
Apr 6, 2024
Liked: Staff & service
CONS: Our room toilet was malfunctioning and the bathroom layout was odd with angled double doors very close to the beds. The beds and pillows were too soft making them uncomfortable and hot. The pool was unmonitored and complete chaos with teens running, yelling, cutting lines and going down the slide 3 to 5 at a time. The pool towels are ridiculously small and 2 of the 3 we got were grossly stained. Morning of 11AM checkout we had Do Not Disturb sign on door and housekeeping still knocked on door at 10:40 AM asking to clean. Pool use works on a one hour reservation basis but we only found this out when we checked in. However no one is monitoring the pool area to make people stick to their reservation times.
PROS: Staff were friendly. Breakfast was good with plenty of tasty options and helpful staff. Design on the to-go coffee cups are really cute. Pool would be really nice with great slide if it was monitored by staff for safety.
Christine
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Christine,Thank you for sharing your experience with us. We're glad to hear our team's friendliness, and the variety and quality of our breakfast offerings made a positive impression on you. However, we're disappointed to hear of the challenges you faced with the amenities in your room and at the pool. We understand the importance of every guest's comfort and safety, and we'll address the concerns you've raised, especially regarding pool monitoring and housekeeping practices. Our team hopes to have the opportunity to welcome you back for a more seamless and enjoyable experience.
Dear Claire,Thank you so much for the five stars! We're pleased you enjoyed the warm hospitality of our staff, and we'll pass on your generous compliments to Miles. Come visit us again soon at Hampton Inn Shelton for another exceptional stay!
Nice facilities and a great location. Some loose tiles in the bathroom but other than that I love staying here when I'm in town.
Stephen
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Stephen,Thank you for sharing your feedback. We're glad to hear you enjoyed our facilities and the great location of our property. Rest assured, we'll address your concern with the loose tiles in the bathroom to ensure our dedication to providing quality standards is maintained. It was a pleasure hosting you, and we look forward to welcoming you back on your next trip!
Very family friendly, clean, we had such a great time
Elizabeth
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Elizabeth,It was our pleasure to provide clean and welcoming accommodations for the whole family. We're glad you enjoyed your visit, and we look forward to seeing you again at Hampton Inn Shelton!
Everything was fantastic, place was clean, staff was a attentive and friendly. Highly recommend.
Kemeisha
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Kemeisha,Thank you for the kind review and recommendation! We're glad our attention to cleanliness and service impressed you, and we look forward to your next stay at Hampton Inn Shelton.
Clean, quiet, and good location - close to highway, shopping and dining.
Lisa
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Lisa,Thank you for sharing your experience with us! We're thrilled you found our hotel clean and conveniently located. Your satisfaction is our top priority, and we look forward to welcoming you back to Hampton Inn Shelton for another quiet stay!
Dear Nadia,Thank you for your glowing review of Hampton Inn Shelton! We're delighted you enjoyed your time with us and appreciate your kind words. Come back and see us anytime.
Only stayed one night. A simple hotel, no frills. Nice and clean. Stayed because of a party at Il Palio restaurant. Would recommend for dinner. I heard the sushi place across the street was good. The free breakfast was good. Basic food. Oatmeal was delicious. Staff was very pleasant. I would recommend this place and I would stay here again.
Jane
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Jane,We enjoyed hosting you for a night at Hampton Inn Shelton. Our team is delighted to have earned your recommendation with our convenient breakfast and clean environment. We hope to have the opportunity to welcome you back!
8/10 Good
Francis
Business traveller
Mar 16, 2024
Liked: Staff & service, amenities
Hallway and staircases were under renovation
Francis
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Francis,Thank you for your feedback. Hopefully, our renovations did not cause any inconvenience for you! Overall, we hope you had a great time staying at Hampton Inn Shelton, and we look forward to seeing you again.
Dear Matthew,Thank you for choosing Hampton Inn Shelton and for sharing your kind review. We are delighted you enjoyed the waterslide and look forward to welcoming you back for another fun visit.