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Reviews of TUI Magic Life Sharm El Sheikh

3.5 out of 5
TUI Magic Life Sharm El Sheikh
Nabque Bay, Qesm at Tour, Sharm El Sheikh, South Sinai Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I like the sea and view coloured fishes also i like system of view for birthday cake but I don't like the difference dealing for different nationalities , quality of food but at the end good hotel
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

ABDEL RAHMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was as expected Guest manager was helpful
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Excellent Wonderful Very friendly Very clean
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really very clean hotel. Everywhere was very clean and it was a little surprise for us; we were expecting more dirty to be honest:) On the other hand, the staff and the foods were wonderful. Especially Mr. Hamdi in the pool bar was very funny, very quick and very simpatico.
Stayed 7 nights in May 2019
Response from Management Team on Jun 18, 2019
Dear Guest, Thank you for spending your holiday at our hotel and for writing this lovely feedback. We are pleased to hear that you had a perfect time with us. Our entire team would be glad to welcome you again. Best Regards, Management Team

8/10 Good

Motaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 4 nights in Apr 2019
Response from Hotel Management on Jun 13, 2019
Dear Guest, Thank you for taking time to rate our hotel. We hope to welcome you again in the nearest future! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Hotel Management on May 2, 2019
Dear Guest, Thank you for taking time to rate our hotel. We hope to welcome you again in the nearest future! Best regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect allinclusive resort Excellent sport activity Very nice food Clean swimming pools
Stayed 3 nights in Apr 2019
Response from Management Team on May 2, 2019
Dear Valuable Guest, Warm greetings from sunny Sharm El Sheikh. It is always great pleasure for us to receive feedback from our guests as your satisfaction is our main target and top priority. The whole hotel team is happy to know that your vacation with us exceeded your expectations. We are proud to hear our sport, food and pools made a good impression on you. Thank you for giving us the highest score, it really motivates us! We are looking forward to welcoming you back in the nearest future. Best Regards, Management Team

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
It was in new year of 2019 they have very good atmosphere there specially in this night ,, money valued , quality of food and clealiness is very good but staff of reception and guest relations was very uncomfortable
Stayed 3 nights in Dec 2018
Response from Hotel Management on Apr 27, 2019
Dear Mohamed, First of all, we would like to thank you for spending your holiday and New Year celebration here with us. We are pleased to hear that you have enjoyed the food and highly rated our services. Kindly be informed, that the Reception and Guest Services staff were simply following the hotel’s rules and the law of Egypt, therefore we cannot accept your point. Still, the whole hotel’s team did our best to make your vacation really memorable and really relaxing. Best regards, Hotel Management

8/10 Good

Abdellatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good accommodation
It was great nice hotel by the way friendly staff the animation team not bad but they need more activities , food is very good but need more varieties in desserts
Stayed 3 nights in Mar 2019
Response from Hotel Management on Apr 22, 2019
Dear Abdellatif, Greetings from the sunny Sharm El Sheikh! We would like to send you our warmest greetings from all the team. Thank you for your recent review. We are thrilled to know that our staff provided you with outstanding service. Thank you for staying with us here. We would be very happy to welcome you many more times. Best wishes, Hotel Management

10/10 Excellent

hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Magic
Amazing Hotel, Excellent Service and Food
Stayed 5 nights in Dec 2018
Response from Hotel Management on May 2, 2019
Dear Hany, Greetings from the sunny Sharm El Sheikh! Thank you for your recent review. We are delighted to hear that our staff did their best to make your holiday really relaxing and comfortable. Thank you for choosing our hotel. We would be very happy to welcome you many more times! Best wishes, Hotel Management

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Hotel Management on May 2, 2019
Dear Guest, Thank you for taking time to rate our hotel. We hope to welcome you again in the nearest future! Best regards, Hotel Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent shows and entertainment. We loved the dancers performance
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 9 nights in Oct 2019

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouahou
Superbe sejour.. Jardins magnifiques Repas excellents Chambre superbe Equipements parfaits
Stayed 3 nights in Sep 2019

10/10 Excellent

Paolo, Verona, Italia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben curata, spiaggia e mare molto belli, cibo buono (se consideriamo gli standard della cucina egiziana in altri resort), personale disponibile, sia in sala da pranzo (molto veloci nel servizio) che alla reception. Camere confortevoli e funzionali. Particolarmente curata la manutenzione del resort con personale sempre al lavoro. Un’unica pecca è il Wi-Fi: siamo lontani da quella che può dirsi una ricezione ottimale. Mi sono trovato davvero molto bene e lo terrò in considerazione per un mio futuro ritorno a Sharm.
Stayed 11 nights in Aug 2019

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Hotel très très agréable, même s'il est ouvert depuis plusieurs années, il est très bien entretenu, bénéficiant d'une belle plage et d'un espace Relax Pool très appréciable.Les jardins sont particulièrement beaux et très bien entretenus. Le personnel est vraiment très sympathique disponible et attentionné (coup de cœur pour Peter Raouf qui est vraiment très gentil) Le restaurant offre de nombreux plats variés.
Stayed 15 nights in Aug 2019

10/10 Excellent

Knut Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super familiereise til egypt
Oppholdet var topp. Spesielt bra Entertainer teamet som hold det gående hele dagen. Bra utvalg med aktiviteter. Mat er veldig bra. Man kan være med å bestemme dagens bufeet gjennom valg av retter på en app. Renhold er i den øverste kategori , til og med en egen fluejeger finnes. Hadde en snorkling og intro tur dykking med Magic divers. Kan bare anbefales. Meget profesjonelle og flinke dykkeinstruktører. For de litt eldre kan jeg bare anbefale wellness senteret. Her får man profesjonell massasje og alt hva har med wellness å gjøre. Eneste som ikke scoret full pott er WIFI nettet.De finnes men det er ikke bra. Funker ikke overalt. Men uansett en kjempe flott ressort. Det er bare pakke kofferten og reiser tilbake.
Stayed 15 nights in Aug 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schöne Strandferien
Es ist eine wunderschöne Hotelanlage. Grosse Zimmer Balkon auch. Schönes Badezimmer. Essen gut auch grosse Auswahl. Für Familien mit Kinder (7-13) nicht gut geeignet keine Wasserrutschen und im Pool darf man auch nicht springen. Personal ist sehr freundlich😃. Der strapauch sehr schön . Uns hat es sehr gut gefallen. Kinder (17 und 14). Wir würden es immer wieder auswählen.
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Diving centre. Restaurants good. Various pools including a relax pool. Great coral reef.
Stayed 14 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tauchschule und Personal sind top. Leider sehe viele osteuropäischen Gäste die die Stimmung etwas trüben
Stayed 15 nights in May 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019
Response from Management Team on Jun 6, 2019
Dear Ingrid, Thank you for taking your time to rate our hotel. We hope to welcome you again soon. Best regards, Management Team

8/10 Good

Sinan cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REAL MAGIC LIFE :)
Gerçekten magic life çok beğeniyorum, ahçı Tamer Farouk'a teşekkürler, kahvalti, yemekler, ara saatlerdeki snackler gercekten cok cestli ce lezzetli, odalar biraz eski ama yine de havuzlar ve plaj, deniz çok güzel, personel çok ilgili ve güleryüzlü, ikinci gidişim ve hepsi bana tekrar hoşgeldin dediler
Stayed 4 nights in Apr 2019
Response from TUI Magic Life Sharm El Sheikh on May 29, 2019
Sayın Sinan Cem, Tatilinizin güzel geçmiş olması bizi çok mutlu etti. En yakın zamanda tekrar görüşmeyi ümit ederiz.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo estremamente organizzato pulito funzionale. Enorme piscina per attività varie con musica e tipica atmosfera festaiola con tanto di pool bar che è capace di fare il caffè come in piazza Duomo a Milano. Chi non vuole questa atmosfera si sposta alla piscina RELAX grande anche lei dove non vola una mosca ben distante infatti dalla prima. Punto bancario ATM per cambio immediato euro in lire egiziane. Converrà subito cambiare perché essendo una struttura tutto tutto compreso lasciare mance al personale non potrà che giovare nella loro attenzione nei vostri confronti. Unica cosa il punto mare solo con enormi lunghe passerelle che oltrepassano la barriera corallina per farvi tuffare in un mare blu stupendo. Quindi unico neo di questa struttura ZERO spiaggia.
Stayed 8 nights in Apr 2019
Response from Hotel Management on May 3, 2019
Gentile Ospite, Siamo molto contenti di sapere che abbiamo rispettato o addirittura superato le vostre aspettative e che abbiate trascorso una piacevole vacanza presso la nostra struttura. Abbiamo inoltre apprezzato i vostri commenti e le vostreraccomandazioni. Tutto lo staff del hotel lavora sodo per garantire un servizio di alta qualità e un meravigliso soggiorno ad ognuno dei nostri ospiti. Con la speranza di ospitarvi nuovamente e al più presto! La Direzione dell’Hotel

10/10 Excellent

Sinan cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YİNE GİDERİM:)
Oda, yemekler, kumsal, havuzlar, kafeteryalar, hizmet, guleryuz gercekten cok iyiydi, sadece odada ve lobby'de bile internet kötüydü.
Stayed 6 nights in Mar 2019
Response from Hotel Management on Apr 22, 2019
Dear Sinan Cem, We take the opportunity to thank you for your review shared about your last stay at our hotel in sunny Sharm el Sheikh. We are pleased to know that we have lived up to your expectations. As for your valuable comment regarding internet - our IT department had already been informed. Thank you for having chosen our resort as destination of your holiday, we hope to welcome you again. Best regards, Hotel Management

10/10 Excellent

ckhaireddinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Tout était très bien
Stayed 14 nights in Dec 2018
Response from Management Team TUI Magic Life Sharm El Sheikh on Jan 22, 2019
Cher Ckhaireddinne, Merci que vous avez pris du temps pour écrire une commentaire de votre séjour. ça nous fait plaisir de lire que vous avez bien aimé notre hôtel et esperons de vous revoir pour vos prochaînes vacances. Cordialement

10/10 Excellent

Philippe, Gent, be

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk overzichtelijk hotel met zeer mooie tuin en aan het strand. Lekker en gevarieerd menu, zeer vriendelijk personeel. TOP
Stayed 3 nights in Dec 2018
Response from Hotel Management on May 19, 2019
Dear Guest, Thank you for taking time to write this wonderful review about our hotel. The whole team is delighted to know that your vacation with us was great! We hope to welcome you again in the nearest future! Best regards, Hotel Management