Lobby lounge

Reviews of Shanghai HongQiao Airport Hotel

5 out of 5
Shanghai HongQiao Airport Hotel
No.2 Gate, Departure floor, Hongqiao, Airport, Changning District, Shanghai, Shanghai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 81 reviews" "
Rating 8 - Good. 16 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ZHI YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At a quiet corner of Hongqiao Airport connected to the train station with a huge mall opposite. 24hours dining, thankfully, because we reached the hotel around 1am and were famished. There is a privte checkin if you're flying Air China. Only drawback is the lights in the room... You either switch everything on or off... Can't switch on just the toilet while the room lights stays off... So it could be a hassle if you're travelling with a partner. I moved the table lamp into the to mitigate this issue.
Stayed 1 night in May 2024

10/10 Excellent

BIYE

Stayed 2 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
On metro lines 2 and 10 but distance from International Airport
Stayed 6 nights in Apr 2024

10/10 Excellent

Hongwei

Stayed 1 night in Mar 2024

4/10 Poor

Min

Stayed 1 night in Feb 2024

8/10 Good

Derek Hsien Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Manjesh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jianhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Qiang

Stayed 2 nights in Nov 2023

6/10 Okay

Ying, Ames

Travelled with partner
The room temperature was 27 degrees. No cool air. We were told to open the windows to cool it down. Yet there was construction outside. So a lot of noise. The front turning door failed twice. Apparently they knew the problems but didn’t fix. The hotel restaurants are ok. Some guests talked very loud. This is hard to control. However, the waiters and waitresses also chatted among themselves. Not good!! There is no restaurant nearby, except the airport inside.
Stayed 1 night in Nov 2023

10/10 Excellent

Weihong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Hongqiao train station.
Stayed 2 nights in Nov 2023

10/10 Excellent

TAI-MING

Liked: Amenities
ry convincer to subway #2 & 10. Very quite even next to Hongqiao Airport. Excellent breakfast!
Stayed 2 nights in Oct 2023

8/10 Good

Chiao

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, convenient, and great breakfast!
I stayed for one night on business. The hotel was quite modern looking and comfortable. I was worried about noise from incoming and outgoing planes, but I barely heard a thing and the room was quite comfortable. The breakfast was amazing and included lots of western options in addition to amazing Chinese food. The location is relatively convenient to hop on to the subway to travel in to the city centre. If you are a foreigner, I do encourage you to set up your WeChat or AliPay application so you can scan your QR code to pay for the subway. It is much more convenient to use WeChat or AliPay then purchase metro tickets for each ride. Please note that it's a bit of a walk to the metro station from the hotel because you need to walk through the airport and then travel to the bottom level. You need to pass through security to enter the airport, but there was never a line and it was always very quick. I will consider staying here again as it was an affordable option with quick access to the Hongqiao Railway Station.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Stayed 1 night in Sep 2023

10/10 Excellent

HAO

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Fuyang

Stayed 1 night in Sep 2023

10/10 Excellent

Shengxiang

Stayed 1 night in Aug 2023

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hongqiao Airport Hotel --recommended
Great hotel convenient to the airport with many transportation options. Staff greatly me promptly and curiosity and met my expectations. I will definitely recommend this hotel and I will use in the future. I didn't arrive in time to eat at their facilities, but it appears they have a good selection and room service.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

Yu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a super clean, quiet, convenient solution if you want to avoid big traffic Jam in the city and want to get in and out effectively. Staff are super nice. They called me right away after they found the shirt I forgot in the room.
Stayed 1 night in May 2023

10/10 Excellent

Xiangdong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sureash

Stayed 1 night in Apr 2023

8/10 Good

MASATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
To get in this hotel, you have to go through the airport security gate. This is not a hotels issue but.. really feeling bad
Stayed 1 night in May 2024

8/10 Good

KIMBI

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kyotaro, Kawasaki-shi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convinent !
Stayed 1 night in Apr 2024

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ちょっと高いですが、駅近く、空港近くで、とても良かったです。
Stayed 1 night in Jan 2024

6/10 Okay

MASATOSHI

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
空港ターミナルの3階からでないと行けず、分かりにくいです。 レセプションの受付も愛想は良くないです。 パスポートも粗末に扱われました。
Stayed 1 night in Dec 2023

10/10 Excellent

Sayuko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

KOJ

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

CHOUNG-YUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅遊好住處
房間整體來說,空間大、舒適又整潔
Stayed 1 night in Dec 2023

4/10 Poor

TAKESHI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
非常に態度が横柄で、感じが悪い。チェックイン手続き中に電話応対をしこちらの質問に目も合わせず手振りで追い払うようなジェスチャーで、客扱いされてないと感じた。
Stayed 1 night in Nov 2023

10/10 Excellent

Yamato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ltd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2023

10/10 Excellent

CHIHARU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a wonderful hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

TONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

kyoji

Stayed 2 nights in Nov 2023

4/10 Poor

AKIHISA

Stayed 3 nights in Oct 2023

10/10 Excellent

hiroaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sheng hui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便到不行
好方便 到虹橋機場第二航廈和虹橋火車站都是步行距離可達。
Stayed 1 night in Oct 2023

10/10 Excellent

TOMONORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

mei

Stayed 1 night in Oct 2023

10/10 Excellent

DEOGWON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ling

Stayed 3 nights in Sep 2023

10/10 Excellent

Hui

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
端の部屋のせいか、お湯が出るのに時間かかりすぎでした。
Stayed 1 night in Sep 2023