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Reviews of The Coppleridge Inn

3 out of 5
The Coppleridge Inn
Elm Hill, Shaftesbury, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 134 reviews" "
Rating 8 - Good. 41 out of 134 reviews" "
Rating 6 - Okay. 12 out of 134 reviews" "
Rating 4 - Poor. 2 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackalyn

Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this little hotel for after a very long and busy day visiting longleat and it was just perfect. Room was comfy and we all slept well. Breakfast was great too.
Stayed 1 night in Dec 2023

8/10 Good

PG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were excellent. Room was a little tired in places but overall good
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Emily

Stayed 1 night in Aug 2023

10/10 Excellent

martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Coppleridge Inn provides excellent food, drink and peaceful comfort. The staff are friendly, courteous and efficient and the bedrooms and bathrooms are scrupulously clean and well furnished.
Stayed 1 night in Aug 2023

10/10 Excellent

Thierry, PUNTA GORDA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden, comfortable rooms, delicious breakfast, very friendly staff.
Stayed 1 night in Jun 2023

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a large family room, lots of space for 2 adults and 3 children. Lovely views, friendly helpful staff. Only stayed one night a stop over before a day at Longleat.
Stayed 1 night in May 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Overnight stop whilst visiting friends, safe parking, very comfortable room, nicely furnished. Bathroon and linen extremely clean. Wonderful breakfast, excellent coffee and friendly staff..
Stayed 1 night in Apr 2023

8/10 Good

Paula

Travelled with family and small children
Liked: Cleanliness
The food was very tasty and it was lovely and quiet
Stayed 1 night in Mar 2023

10/10 Excellent

fei

Stayed 2 nights in Jan 2023

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and good food
Room was clean and warm, bathroom was a little tired looking. Restaurant area was nice but pity the wood burner wasn't lit, the room was cold! Good food and breakfast was nice.
Stayed 1 night in Nov 2022

6/10 Okay

David

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property ok but very tired, definitely needs a refurb and the owners to stay a night in each room to appreciate where they could be improved. Restaurant overpriced, breakfast average at best, absolutely no atmosphere, no background music etc. Deafening uncomfortable silence at breakfast, we were the only table occupied with an occasional acknowledgement from the waiter who clearly was not feeling comfortable in his role. Courtyard ruined with a permanent wedding marquee which is clearly only what this establishment appears to be interested in! Spend your money trying some of the other hotels/pubs with rooms in the area instead.
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

Stayed 1 night in Aug 2022

6/10 Okay

STEVEN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place but beware of Sundays and Mondays!
Bit of a shame to be honest. Pros - nice room, clean, comfortable. Rooms separate from inn; ‘motel’ style I guess. Spacious grounds; clearly a wedding venue. Good breakfast in terms of choice & quality. Neutral - would suit some not others, but this venue is ‘out in the sticks’. Down a narrow country lane from the east. Gillingham is 5 miles down a country lane to the west. There is Motcombe village directly to the south on the way to Shaftesbury, but there are practically no amenities for about four miles around - this is important for below. Cons - We arrived 3pm on Sunday (earliest check in time I think). Place was clearly winding down from Sunday Lunch, a couple of stragglers remained. We got our key to the room and I asked on the way “is there any food being served on Sunday evening?”. “Err, no”. “Oh! Not even bar snacks?”. “Well, er, no. We aren’t open at all on Sunday nights. Nor Mondays actually. We’re not open again till Tuesday”. “Well, we’ve travelled. We’re can we get some food?”. “You’ll have to go to Shaftesbury. Or Gillingham might have something. Enjoy your stay!”. I may have missed this ‘opening hours’ information in the blurb on the Hotels.com website, but this is an Inn; it appeared to be lived in and strikes me as poor not to offer guests some sort of room service. If you want this level of service after travelling, don’t stay here on Sundays or Mondays. In the end we went to the Benett Arms 4 miles away that served pizza. Very nice!
Stayed 1 night in Aug 2022

10/10 Excellent

Faisal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing atmosphere, enjoyed the quietness and the serene surrounding
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Aug 2022

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, room comfort
Not as good as I hoped it would be
When we arrived we spoke to a young girl behind the bar and she showed us to our rooms, unfortunately their was a wedding on site so we felt like an inconvenience. When asked if we could book for evening meal she told us that they were not cooking because of the wedding but they did in the end. Breakfast was good but when asked for sauces they did not turn up till we had almost finished the breakfast. In the bathroom at room 5 some tiles are broken of which I cut my finger.
Stayed 1 night in Jul 2022

8/10 Good

Alan

Stayed 1 night in Jul 2022

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Inn
This was an unexpected treat. I thought it would be nice which is why I booked it but it exceeded my expectations. The helpfulness of staff, comfortable, clean, beautiful. We really enjoyed our stay and wished we were staying longer.
Stayed 1 night in Jun 2022

10/10 Excellent

Mantas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top! Will recommend!
Stayed 1 night in Jun 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in the Country
Lovely room in fantastic surroundings.Manager and staff extremely friendly and breakfast /meal in restaurant of extremely good quality. We will definitely visit again next time we are heading to Devon & Cornwall
Stayed 1 night in Jun 2022

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Sarah Louise

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. All staff were extremely helpful friendly and genuinely interested in chatting. The evening meal in the restaurant was incredible. I’m still dreaming about the pork dish that I had. I went to speak to the chef and bought him a pint. Would certainly go back
Stayed 1 night in Feb 2022

6/10 Okay

Craig

Liked: Cleanliness, room comfort
Good - aside from chilly/musty room on arrival.
Stayed two nights visiting family in the area. A little bit more attention - to the room and to the check-in - would make it feel a lot more welcoming. Room was stone cold (thermo set to 10 degrees) on check-in, which meant the room smelt a bit musty and damp. Likely that Room 3 has or recently had a bit of damp/leak. Great view from room over the Dorset countryside. Convenient location for Gillingham and Shaftesbury. Breakfast was good. Room was large, spacious, light, with large clean bathroom.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Just Lovely
This is a lovely place to stay and staff are so friendly and helpful. We stayed overnight a d dined out at the pub restaurant and the food was amazing with excellent wine choices and knowledgeable staff. Room was great, linens clean and room clean, the only let down was the curtains were shorter than the windows and gaps between, curtains would benefit from being black outs as there was a lot of light coming in from the courtyard lights which are situated outside the door/windows. Overall absolutely lovely place and worth visiting/staying. Shall be booking again soon.
Stayed 1 night in Oct 2021

10/10 Excellent

irena, Skrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and upkeep inside and out
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Lovely hotel, shame about the cleaning.
Lovely setting, great service. Breakfast very good. The only thing that lets the hotel down is the cleanliness. Room was pretty dirty with stains on carpets and curtains, other guests rubbish lying around and serious lack of dusting.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Mixed Feelings!
The first impressions were positive! Great location, nice sized room, light and airy. However it did feel as though it lacked love and care on closer inspection eg, bathroom door didn’t shut properly, thick dust on back of tv (we couldn’t get it to work and had to ask for help). The evening service was excellent; the bar manager more than helpful and the young waiters polite and professional. The meal was superb! The breakfast not so good! We set the alarm as breakfast was between 7.15 - 9 am. We turned up just after 8 and no one was around. It was 8.30 before someone arrived. We checked the timing but no apology given. The breakfast was fine apart from three hairs clearly visible in it. We did not mention it as the room was now full of people. Overall it was a mixed stay for us. Some staff were exceptional but breakfast time was the big let down.
Stayed 1 night in Aug 2021

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly Sunday afternoon staff. Couldn't book in until 2.30 and the kitchen was closed. The Bar shut for the rest of afternoon and evening, we were expecting to eat. It took 35 minutes to be served with breakfast in morning although a couple of tables came in after us but got served before us even their order taken before ours.
Stayed 1 night in Aug 2021

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was a lovely place paid for breakfast got nothing doors locked.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very friendly and helpful. Puppy made very welcome too.
Stayed 2 nights in Jun 2021

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, room comfort
great restaurant.
Great bar serving excellent food. Service friendly and welcoming.
Stayed 1 night in Oct 2020

10/10 Excellent

Charles, Staines UK

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a bit of peace and quiet for a few days in a rural setting, this probably is for you. A small family run property, the staff are very friendly and helpful. The room was large and airy and looked out onto fields. It was clean. The only downside is the walls between the rooms seemed to be very thin as you could hear the people next door quite clearly. Breakfast was good, and we ate there on both evenings and had two enjoyable dinners, though the menu isnt extensive. The hotel is a couple miles form Shaftesbury and about a 30/40 minute drive to Stourhead which if you like walking is a great place to go to. We obviously went during the Covid pandemic, and the staff were meticulous in observing the required precautions. Dogs are welcome and there is a large garden to run around in. Would go again!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely setting. Family room large and comfortable. Breakfast excellent. Would stay again.
Stayed 4 nights in Aug 2020

10/10 Excellent

Nick, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great food, excellent service, clean and well maintained accommodation. A perfect escape from the rat race.
Stayed 2 nights in Aug 2020

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly wonderful find and stay!
Outstanding venue for accomodation, dirnks and food.
Stayed 1 night in Aug 2020

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with superb service !
Wowsers! This was a really great find - remote location was ideal and relaxing. Welcome really homely and nice. Room was superb! Staff were courteous and helpful. Scenery fantastic. We had pup with us (pet friendly inn) and were given choice to eat inside or outside. We chose outside as we wanted to enjoy the weather, ambience and overall scenery. Menu is really good with a wide choice to suit all. Service was fantastic and personal. Food was excellent with delicious portions just the right size to enjoy. Excellent value for money. We brought pup out to join us for coffee and we just relaxed there watching the sun disappear in the horizon over the fields and hills. Breakfast was also really good and homely. We must comment on a member of the team called Jo. From the moment we arrived taking us through the Covid check, showing us to our room and also serving us throughout the evening her manner and approach was superb. When we brought pup out at coffee time she was so friendly with the pup. She had plenty to say but not too much - I’m sure you know what I mean! Really professional but truly welcoming! PS - it was only after I left that I realised that the Hovis TV ad (hill and new world symphony) was filmed in the nearby town of Shaftesbury! Another reason to go back!
Stayed 1 night in Aug 2020

8/10 Good

Ian, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rural location with own garden, two tennis courts, woodland, and field with friendly cattle.
Stayed 1 night in Aug 2020

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Easy check in. Clean room. Comfy beds, decent breakfast and dog friendly. What note could you ask
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly happy customer
This is a lovely, peaceful place in an attractive village. The rooms are spacious and clean, and the staff are friendly and helpful. The facilities in the rooms are basic but sufficient. I have no complaints, but some recommendations: It isn't always warm in the summer, so a spare blanket in the cupboard would have been useful, or the ability to increase the heating (I was a little chilly in the evenings); The rooms need a book with information about the venue (check-out, facilties on request such as if there is an iron available, local transport, etc) and some recommendations for local places of interest or guides about walks. I realise this may have been removed due to Covid, but it would be helpful when this can be provided. The website could provide more information about how to reach the venue (it might be there, but I couldn't find it) - by public transport as well as car. I came by public transport and it wasn't difficult but I had to find out for myself how to reach them. The venue needs to have a mobile number as well as a landline for contact.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The meal in the restaurant was excellent as were the breakfast.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019