Family Apartment, 2 Bedrooms
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Reviews of Apartamentos Metrópolis Sevilla

3 out of 5
Apartamentos Metrópolis Sevilla
Calle Bajeles, 16 - 20, Seville, Seville

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 138 reviews" "
Rating 8 - Good. 61 out of 138 reviews" "
Rating 6 - Okay. 15 out of 138 reviews" "
Rating 4 - Poor. 1 out of 138 reviews" "
Rating 2 - Terrible. 4 out of 138 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hugh, Ferndown

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed in a one bed apartment on the ground floor. Overall stay was good. Staff were friendly and helpful. Apartment in need of some maintenance and some signs of perhaps rising damp.
Stayed 5 nights in Apr 2024

6/10 Okay

Yara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The door to our apartment was one meter away from the reception desk. We could hear all clients. We were also two meters away from the main entrance door. We could hear it open and close. Inside the apartment, bedrooms have no door. Except for the bathroom, it is all one open space. We could hear the fridge and the boiler working all night long.
Stayed 1 night in Apr 2024

10/10 Excellent

JORDON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No reception 2pm-4pm which was inconvenient as we had to store luggage at another hotel 10 minutes a
Stayed 3 nights in Oct 2023

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, room comfort
Good location
Stayed 2 nights in Sep 2023

10/10 Excellent

remigio

Travelled with family
Liked: Cleanliness, room comfort
feria de sevilla
we like it , it was as expected
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Perfect for our stay
Centrally located in the historic district of Seville with all the comforts of home. Easy walk to many sites as well as restaurants, shops, and transit. Kind and helpful staff. Will book again.
Stayed 5 nights in Feb 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2022

8/10 Good

Abdessamad

Stayed 4 nights in Jul 2022

2/10 Terrible

Haion, Basking Ridge

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The air conditioner in the room has two motion sensors. If I do not move around, it turns off automatically. I have never seen air conditioners like that. To keep the air conditioner run, I have to move around under the sensor. I complained and the staff changed the room. But, the changed room has two motions sensors too. If you want to stay in a sauna, go ahead and stay. It was a horrible experience.
Stayed 2 nights in May 2022

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dark and dingy
Dark dingy room, musty, people Smoking in hallways. The bed was comfortable and the sheets were clean but it Is not somewhere I would stay again.
Stayed 1 night in Sep 2019
Response from APARTAMENTOS METRÓPOLIS on Jan 8, 2020
Good Morning, We regret that your stay in the apartments was not to your liking. Inform the apartments have electric light, the apartments are reviewed before delivery and in the halls smoking allowed since it gives an interior courtyard to the outdoors. However, we will continue working to continue improving the quality of service. Thank you for your comment. Best regards,

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent location close to bus terminal, riverside walk and the main attractions of Seville. As active people we used this as a base to walk everywhere. The receptionist was very helpful at check in with suggestions of places to eat and where to buy tickets for attractions to avoid the long queues.
Stayed 4 nights in Sep 2019
Response from APARTAMENTOS METRÓPOLIS on Oct 3, 2019
Thank you very much for your comment. We are glad that your stay with us has been satisfactory. We will be happy to welcome you if you return to Seville. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could't fault the accommodation or the very informative staff to our experience of Seville
Stayed 1 night in Jul 2019
Response from APARTAMENTOS METRÓPOLIS on Jul 24, 2019
Thank you very much for your feedback. We will be happy to welcome you if you return to Seville. Best regards,

10/10 Excellent

Angela, Edinburgh

Liked: Staff & service, property conditions & facilities
Great location
Location was fantastic and staff were friendly and helpful, giving us lots of advice and helping with taxis etc. Downsides: Work going on next door so was woken every morning with banging and drilling, just unlucky but another room might have been better. Also, stayed 4 nights and had no cleaner or towel change at all. Overall would recommend for a cheap stay in Seville.
Stayed 4 nights in Feb 2019
Response from APARTAMENTOS METROPOLIS on Mar 31, 2019
Thank you for your comment. We will be happy to welcome you again

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Plaza de Armas
Very nice simple, quiet, small hotel 5 minutes walk from main bus station on edge of old city!
Stayed 1 night in Feb 2019
Response from APARTAMENTOS METROPOLIS on Apr 3, 2019
Thank you very much for your assessment. We will be happy to welcome you if you return to Seville. regards

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, well-situated apartment
Quiet street, easy walking distance from the main bus station, shops and attractions. Staff friendly and helpful, quick to sort out problems. The apartment is supplied with bed linen, towels, soap & shower gel. Adequate crockery, cutlery and cooking equipment. There is no room cleaning included, some cleaning equipment and washing-up items were supplied. Not much to see from the room but there is a fine sun terrace on the roof with good views across the city. Good air-con, plenty of hot water, good wifi. TV with Spanish channels.
Stayed 9 nights in Sep 2018
Response from Apartamentos Metropolis on Oct 3, 2018
Thank you so much for the review. I hope to see you again if you come back to Sevilla. Regards.

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super helpful and friendly. Facilities and interior were new and well equipped. Our only problem was with hot water for the shower which runs a bit low after one person taking a shower. Overall a good experience! Would recommend staying.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful stay near central Seville
Having previously stayed in a posh hotel in the centre of town on a business trip, Apartamentos Metropolis initially seemed a little plain and out of the way. However, we really appreciated the tranquility and in fact it's only a short walk from the wonderful Fine Arts Museums with the bustling Triana market just over the bridge. Our apartment was very well equipped. The windows aren't very big but that's traditional in a hot climate though perhaps another lamp in the living room might be nice.

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Above average for Seville
This was a nice apartment and a good value. The check in was several walking blocks away. The parking was several blocks away in a different direction. I would stay there again.
Stayed 1 night in Jul 2017
Thanks for your comment. Parking in this area is quite difficult, we offer this discount as an option to our clients. We're glad you liked your stay with us. Greetings. Juan Miguel Muñoz Apartamentos Metrópolis.

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort
For those who want a change from center city hotel routines and want to set their own pace in a neighborhood that is not too far away from major sites -- here is a good alternative.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
We got there around 400 pm the apt was not clean yet , the housekeeper did an overall fast cleaning . We entered the apartment , after 5 minutes of walking bare foot my feet was totally dirty ...

8/10 Good

Marie, NJ

Liked: Staff & service, room comfort
Great staff and location
Location is very good and the front desk staff were AMAZING! Miguel and Paco were so helpful and friendly and informative. The 1 bedroom with living room was great for traveling with kids. Very basic accommodations with no frills.

10/10 Excellent

jie, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i like this apartament
it is great

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Great location next to the city center and 5 minutes walk from the Plaza de Armas. The staff is really nice and friendly. Spacious and clean apartment for 2. They also have a really nice terrace on the roof. The internet connexion was good. My only negative point is their rule not to leave any trash in the apartment, so when leaving you have to take them out to a trash can located on another street next to apartment...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is very good. Staff is very helpful. There is a supermarket very close to the hotel. Overall, we had a good experience staying there.

6/10 Okay

Verified traveller

Liked: Staff & service
Better for groups on a budget
The apartments offer some good features (kitchenette, roof top sub deck, free filtered drinking water, friendly and helpful staff). Probably better suited for larger groups (4+) or longer stays, but not the best option for couples. Reasonably close to everything (within 20 min ) but not really close to anything. Fine if you want to stay like a local, but you can definitely do better if you want to be in the middle of things.

8/10 Good

Katherine, Toronto

Liked: Staff & service, room comfort
Great location
Location is great. Close to the bus station, supermarket, and the centre of Seville. Very helpful staff - Nicoletta and Miguel were very accommodating! We would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff. Walking distance to historical centre. Would recommend.

10/10 Excellent

Trevor, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay for a few days.
The apartment was extremely well located being only a short walk from all of the main attractions. Nicoletta & Miguel, the reception staff, were great and very helpful and spoke good English. Whilst it is advertised as sleeping up to 4 people you would need to be very friendly with the other 2 people due to the layout and the fact it is a sofa bed but ideal for a young family. It was equipped with basic kitchen equipment but we didn't use it. There are no English channels on the TV but we didn't go there to watch TV anyway so it wasn't aproblem for us. There is a supermarket in the mall just 5 mins away. If you are driving it can be hard to find. However, if you head for the main bus station it is very close (just opposite behind the petrol station). The streets are narrow and so there is a complex one way system around the old city. Free parking is available but hard to find so many people use the expensive car parks. As a general rule if there is yellow on the kerbs/roads don't park - blue means there are restrictions and there is a sign with an arrow pointing in the directions(s) of the restrictions. No markings mean that it is free parking.

10/10 Excellent

Tomas, Brno, Czech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!!
I have to say, that we haven't been in such a pleasant and comfortable hotel of this price, for a long long time. Our stay was simply - perfect, like at home! When we arrived, the wifi wasn't working well. We asked in reception if it's possible to do something with that. They said: We'll call technician tomorrow. I didn't believe that, in every hotel they say this and nothing happens. But I have to say, that next day, we had full speed internet all over our apartment! I have to mention 2 guys from reception - Miguel & Nicoletta, both so nice and helpful! And why I put only 4 stars for hotel condition? Well, the walls in the room need some painting, around the door dirty from suitcases or I don't know. It DIDN"T bother me, but for someone it can be problem. Simply, if I go back to Seville, I will not look for any other place.Highly recommended!

8/10 Good

William, Hampshire

Liked: Cleanliness, staff & service, room comfort
Excellent location clean apartment
The apartments are in an ideal location to walk into all the old parts of Seville. The cathedral is 15 minutes walk. The apartment is located down a quiet cobbled street is away from the noise of the city. Reception team are very welcoming and helpful.Some kitchen equipment was missing although reception quickly provided what we required. The apartment needs a kettle. We would recommend the apartment for a city break.

8/10 Good

Gareth, Bradford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for Seville
We found the apartments well located for Seville. We could walk in to the town easily. There was easy access to the supermarket. We liked the character of the apartment and the street it was in. We had an apartment for six and there was a lot of room for my wife, my four children (ages 10-15) and me. There was a terrace which was good to sit on in the evenings. The children particularly liked the "LANG' button on the TV remote which allows you to watch some TV in English. I think the apartment was good value. Some things could be better: an oven rather than just the hob and microwave would have been good (although the staff arranged for us to use the oven at the partner hostel). There should be duvet covers but Seville is so hot they weren't really needed. Staff were very friendly and helpful. We had a good stay. The bus 32 goes from the Seville train station to the Plaza del Duque de la Victoria which is quite close to the hotel.

8/10 Good

Amber, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable studio apartment
We quite liked this studio apartment, it was tastefully furnished and was in a good location, close to the bus station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments
I will definitely stay here again

10/10 Excellent

Edgar, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place close to historical seville
Great place, hopefully will be back more than once.

10/10 Excellent

s.w., england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and quality
Very clean apartment situated in a nice location, close to the centre of Sevile. Comfy beds, air conditioning working really well, we only stayed for one night, but wished we'd stayed for longer... Will come back.

6/10 Okay

Foxy Roxy, New York, NY, USA

Liked: Cleanliness
Great hotel for students travelers
This apartment is more for students and young people traveling in group. The rooms were very clean but small with very comfortable beds.The bathroom was too big and the living room way to small. No where to put your suitcase and still move a little around. We had the first floor apt by the entrance so we heard every time someone entered the building and very little natural light coming into the room so it was dark and gave a sad feeling especially that it rained while we were there. The apartment was located on a very small neighborhood street ( safe no problem) close to a main bus station (excellent for travelers by bus from Malaga or other cities) also very close to Sevilla bus station for C4 (I think )that brings you into the city by the Cathedral and all. We could walk and in 3 min we were in the Pza in front of the art museum. To get to the cathedral 15/20 min easy walk on pleasant safe streets. Parking at the end of street Palau des Arms parking they give you a discount to park there. 18 euro/ day We wanted to park on the street but signs and colors were confusing and we saw the police p,acing 2 tickets for 200 euro each so we decided to go w the garage parking. The apt was a little hard to find if you ask for directions the end of the street has another name.It is by the Palau des Arms across from the Station des Autobus. 7 min from the Bull fighting arena.

8/10 Good

DT

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Location is great, maximum 20 minutes for all the sights in Sevilla! Apartment was more spacious than I thought it would be, however it lacked a few utensils and a kettle! Also, lighting in Apartment was very dim because of energy saving bulbs and only having one window facing the courtyard. Otherwise, excellent Apartments with great roof terrace.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vera nice stay
Very nice location on a beautiful street that must be at least four centuries old. It is a few blocks away from the nearest bus stop and from there you can reach the main attractions, such as the Alcázar and the Cathedral, in under 15 minutes. The rooms need a new paint job because some guests have passed their bags against the walls too many times, but appart from that, the place is nice, the people are nice too and the neighborhood is superb. Very recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families, just an OK stay
This is a good place for families to stay or those who are staying in Seville for more than a few days and would like to save some money by cooking themselves. We has just an okay stay. Nothing was wrong, it just didn't wow us. We had an interior courtyard facing room and it was pretty dark in there. The limited front desk hours were challenging.

2/10 Terrible

Sambo, Quito, Ecuador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustration
I would not recomend this hotel (?) to anybody !!!!! Even dought my reservation was prepaid , my family and I were forced to find another hotel in a matter of minutes because it was not what we expected . We claimed about the room that was asigned to us, the answer was that the rooms are asigned under "some specific criteria " different than the resrvation date . In our case the reservation was made 2 months in advance. ! My money was not refund !!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
APARTMENTOS METROPOLIS SEVILLA
MODERN, CLEAN AND SPACIOUS APARTMENT EASY WALK TO CITY CENTRE. MANAGED TO PARK NEARBY BUT IT COULD BE DIFFICULT. EQUIPMENT GOOD BUT NO KETTLE ONLY PANS AND NO TOASTER. NO BATH, ONLY SHOWER BUT WE WERE PLEASANTLY SURPRISED TO FIND SUCH GOOD ACCOMMODATION SO NEAR CITY CENTRE. SEVILLE ITSELF NOT SO GOOD AS OTHER CITIES BUT CATHEDERAL WAS EXCELLENT AS WAS THE PARASOL AND ANTIQUARIUM.

10/10 Excellent

E, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price. The room was very clean and comfortable. Would stay there again.
Very good for the price. The room was very clean and comfortable. Would stay there again. The street is very quite. About 5 minutes walk to the center.

6/10 Okay

Cesar

Disliked: Room comfort
Decepcionante
Llamé para avisar que llegabamos unos minutos antes de que cerraran la recepcción para que me esperaban y en vez de esperarme (habría llegado a tiempo) me pidieron que fuese al hotel para hacer el checkin. Como el recepcionista aún estaba en los apartamentos al llegar al hotel, tuvimos que esperarle. ¿No debería ser al revés? Cuando llegó, ni nos miró a la cara (había acabado su turno!), la chica del hotel nos atendió y tuvimos que caminar con las maletas hasta los apartamentos, que más bien son habitaciones con cocina ya que es un solo espacio y además la ventana da a un patio interior mediocre. Poco profesionales. No ha sido un sitio al que te apetece llegar después de visitar la ciudad todo el día.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raja

Liked: Cleanliness, property conditions & facilities
Propre, chaleureux et proche du centre-ville.
Stayed 2 nights in Oct 2023

8/10 Good

Jose francisco

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Franziska

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Little Bit Office mold in the bathroom. Super friendly staff
Stayed 4 nights in Sep 2023

8/10 Good

Sindre

Liked: Cleanliness, room comfort
Fint rom med kjøleskap,koketopp m.m
Stayed 3 nights in Sep 2023

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Très bon rapport qualité/prix
Très beau bâtiment et très bel appartement avec tout le confort nécessaire. Odeur de moisissures et peu de luminosité au RDC,cependant. Machine à laver et sèche-linge sur le toit-terrasse, GRATUIT superbe toit-terrasse avec bain de soleil
Stayed 2 nights in Sep 2023