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Rating 10 - Excellent. 51 out of 328 reviews" "
10 - Excellent
51
Rating 8 - Good. 127 out of 328 reviews" "
8 - Good
127
Rating 6 - Okay. 88 out of 328 reviews" "
6 - Okay
88
Rating 4 - Poor. 36 out of 328 reviews" "
4 - Poor
36
Rating 2 - Terrible. 26 out of 328 reviews" "
2 - Terrible
26
7.4/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Nadine
May 19, 2024
Liked: Staff & service
Séchoir ne fonctionne pas. Tapis sale (même tache) et pied de toilette tache et rouille
Nadine
6/10 Okay
Simon
Business traveller
May 8, 2024
Liked: Cleanliness, staff & service
TV does not get signals and the light by the night stand is not working.
No cleaning services even upon request. Paid extra to have extra guests in our room, but garbage piled outside of our room for days along with dirty towels. We had to ask for more towels and garbage bags. The staff said they don't have cleaning services available all the time. Other guests also had garbage piled outside their room.
Nothing special but it was clean and tidy. It was out dated but not run down looking. The staff I encountered were very friendly and helpful. Other guests were a bit noisy but nothing I couldn’t sleep through! Not a bad place to stay on a budget in a cute little town!
Chanel
Stayed 1 night in Apr 2024
8/10 Good
David
Travelled with partner
Apr 10, 2024
Liked: Staff & service
The staff was very good at explaining them self
David
Stayed 1 night in Feb 2024
4/10 Poor
Judy
Apr 4, 2024
I stayed two nights and I didn’t get new towels for my second night or garbage taken out .
And both nights it was very noisy, all night long . Partying in a room over my room the second night and people was running up and down the stairs on the outside of the building and it was very loud , it sounded like pounding on metal.
The staff was very nice and friendly
Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous revoir
4/10 Poor
Pierre
Sep 20, 2022
Pierre
Stayed 1 night in Sep 2022
Response from Julie on Sep 22, 2022
Merci de prendre le temps de partager votre évaluation. Si vos commentaires n'ont pas été adressés à la réception au moment de votre départ, merci de communiquer avec nous pour nous en dire davantage et nous permettre de nous améliorer.
mold and mildew on ceiling of bathroom.
rug covered in stains
lester
Stayed 2 nights in Aug 2022
Response from l'équipe du Mingan on Sep 19, 2022
Thank you for taking the time to communicate your comments. Your comment has been submitted to the management team for improvement. We thank you for sharing it with us. Sincerely,
6/10 Okay
Lyndsay
Travelled with family
Aug 20, 2022
Liked: Cleanliness
No elevator, no AC.A fan is supplied but sometimes that's just not enough. These are things that should be mentioned on their site as I would have made a special request for 1st floor due to restrictions in lifting.
At check in the employee would stop to answer the phone and,rather than put them on hold, completed the phone transaction then returned to us. Apparently he was supposed to take payment at check-in...also not done. Discovered that by the surprised expression of the clerk at checkout. Room was a bit rundown but comfortable and clean
Service adéquat mais à 2 reprises, des personnes sont venus cogner à ma porte car on leur avait attribué la chambre. J'ai du tenir la poignée car il allait dévérouiller la porte et leur dit que la chambre était déjà occupée. J'ai eu des excuses par téléphone venant de la réception.
Patrice
Stayed 1 night in Jan 2022
Response from Équipe du Mingan on Jan 13, 2022
Nous sommes désolés pour ce désagrément. Nous espérons que vous reviendrez dans notre établissement.
Nous sommes heureux que vous ayez apprécié votre séjour parmi nous. Nous vous souhaitons de très Joyeuses Fêtes et espérons vous revoir sous peu.
6/10 Okay
Verified traveller
Travelled with partner
Aug 14, 2021
Liked: Staff & service, amenities
Our room smelled like cigarette, not very pleasant. Room could have been cleaner. Internet did not work.
Verified traveller
Stayed 2 nights in Aug 2021
Response from Hôtel Mingan on Aug 25, 2021
We are sorry to hear that your room smelled smoke. For the internet this came from the provider and was all over town. We are really sorry.
8/10 Good
Boris
Travelled with family
Aug 10, 2021
Liked: Cleanliness
Correct
On est resté deux fois dans cet hôtel. Les chambres sont propres et assez confortables pour un court séjour. Pourtant, les chambres qui donnent vers l’arrière de l’hôtel sont très chaudes et il n’y a pas d’air climatisé. Sinon, l’hôtel est près de tous les services et places à ne pas manquer à Sept-Îles.
Boris
Stayed 1 night in Aug 2021
Response from Hôtel Mingan on Aug 12, 2021
Nous vous remercions pour vos commentaires. Nous espérons vous revoir sous peu. Au Plaisir.
6/10 Okay
Verified traveller
Travelled with family
Aug 4, 2021
Liked: Staff & service
Disliked: Property conditions & facilities
The room was a good size. I didn’t realize there was no a/c when I booked. Oops. So we had to leave the window open but there was noise outside when we were trying to sleep. The bathroom had ripped off baseboards and there were other dings in the room. There is no elevator and we had a lot of luggage to walk up to the third floor. There was a room service tray that was left in the hall from when we arrived to when we left the next day. The staff were nice. The hotel is old-school 70s which is kind of cool, but some things have been changed to be more contemporary, which has the effect of looking less cool and more shoddy. It was quite clean, but it smelled of stale cigarettes. I just found it overpriced for what it was.
Nous sommes très heureux de savoir que vous avez apprécier votre séjour chez nous. Nous espérons vous revoir très bientôt.
We are very happy to know that you have enjoyed your stay with us. We hope to see you again very soon.
Older hotel, but updated comfortable bed and clean. Great location.
Verified traveller
Stayed 3 nights in Feb 2021
Response from Charles Dionne, General Manager on Feb 5, 2021
Thank you for choosing our hotel. We are pleased to know that you enjoyed our facilities. We look forward to welcoming you at your next visit to our region.
It was a good stay. Although the bathroom floor urgently requires regrouting. Absolutely awesome service at the front desk.
Garry
Stayed 1 night in Nov 2020
Response from Julie on Nov 4, 2020
Thanks for staying with us. We appreciate your feedback! Your comment has been submitted to the management team for improvement. We thank you for sharing it with us. Sincerely,
Merci d'évaluer notre hôtel. Au plaisir de vous revoir!
8/10 Good
Lynda
Aug 29, 2020
Liked: Cleanliness, staff & service, room comfort
Lynda
Stayed 1 night in Aug 2020
Response from Julie on Aug 31, 2020
Merci d'évaluer notre hôtel. Au plaisir de vous revoir !
4/10 Poor
Verified traveller
Travelled with family
Aug 28, 2020
Liked: Staff & service
Disliked: Cleanliness
The room wasn't properly cleaned. There were long hairs on the bathroom wall. The corner on the floor between the door and the wall wasn't cleaned. Overall a nice room but not very clean. There were two refrigerators in the room but they weren't plugged. There is a microwave on the floor, which is very practical. Not worth the price the hotel is charging
Verified traveller
Stayed 3 nights in Aug 2020
Response from Julie on Aug 31, 2020
We apologize for the inconvenience. Thank you for taking the time to share your comments with us. These have been forwarded to the management team for follow-up. There is normally only one refrigerator in the rooms and it is usually connected. We will apply the necessary measures. Cordially,
The hotel and Expedia went out of their way to help us modifying our itinerary, free of charge.
We stayed twice with a two-day gap. After the first stay, we accidentally left a charger in the room. When we got back, the charger was in the room waiting for us.
Crystals
Stayed 2 nights in Jul 2020
Response from Julie on Jul 30, 2020
Thank you for sharing your comments. We look forward to welcoming you again soon.