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Reviews of Clio Apartments

3.5 out of 5
Clio Apartments
Jalan Raya Basangkasa, Gang Mangga No. 7, off Jalan Bali Deli, Gang Cantik, Seminyak, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel. Got the rooms on the top floor: clean, room decor is tastefully simple and nice. Staff is very friendly and professional.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

2/10 Terrible

Diba

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
I had a terrible experience during check in time. I already came to the property in the noon meantime the room still not ready yet. Thus i asked the reception to registered mine, later i'll just take the key. So i thought everything went well, i signed the regis form and she took a pict of my ID. However when i arrived the hotel to get my key, there was no may name on their guest arrival. There was no reception, only security standby on that night. I feel bad about the security, because he such had no idea what should he do when this things happened. My friend and i helped him to find a form that i've signed earlier or at least find my name on their in house guest list or arrival list, but unfortunately my name wasn't there. I felt so exhausted and upset and i couldnt even angry with the security. I only asked him to get any kind of room just to sleep at least. He was nice and tried to give me a room on 3rd floor eve though it wasnt the room category that i've booked, but unfortunately the room still not ready yet (didnt mean it's dirty but the amenities and the sheet still not proper to be sold), so i asked him to provide me another room. And he said only 1 room left and it was a suite room, which was very big but still i didnt feel like it was being checked yet by housekeeper. but finally after 1 hour drama of searching my reservation i can sleep well. I suggested to the reception June to take it as a serious case, am afraid the other guests will experience the same case.
Stayed 1 night in Jul 2019
Response from June on Jul 15, 2019
Dear Miss Diba, On behalf of all of our team, we would like to deeply apologise once again for this incident upon arrival as it is something that no guests should experience. There was a miscommunication between the staff and our new security. We have advised all of the team and will ensure that this doesn't happen again. Thank you once again for providing us with your valuable feedback, we take guests feedbacks very seriously and we sincerely hope to welcome you again in the future so you can give us a chance to make it up to you. Kind Regards, Clio Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, centrally located
We stayed in a deluxe Suite for 5 nights. The room has all it needs to make it comfortable. Breakfast simple but sufficient and good. Staff is very nice and helpful. We were out most days, it was ideal for us.The bathroom however is a different story. It has no ventilation, smells and is falling apart.
Stayed 5 nights in Oct 2018

6/10 Okay

Paul, seminyak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Top room should never be used..
I was have given the top floor room and then checked out 15min later.. it was a sauna,facing directly into the afternoon sun and the aircon they have install is too small for the room,fan and noisey and about to fall off the ceiling due to been turned on high all the time,the room is run down and in need of a major overhaul...I’m hoping the rest of the rooms are in better condition,for the location is perfect and quite with easy walk to the shopping street..
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2018

10/10 Excellent

KY, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious cozy studio room
Generally very pleased during our stay at Clio. Location was good, room was exactly as you see in the pictures, and staff were very helpful. Complimentary breakfast every morning was a nice touch even if they were simple meals. Would definitely stay here again when I return.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location, nice rooms.
Great location in Seminyak, walkable to great restaurants nearby and bluetooth speaker in the room is a nice touch. I skipped breakfasts (just in-room eggs and toasts) to go a great cafe called "Shelter Cafe" just 5 minutes walk away. Mosquitoes in room but its Bali so its expected.
Stayed 1 night in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing experience in here
Stayed 2 nights in Nov 2017

8/10 Good

Andrew, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort
Cozy
It was perfect, but for the towel and cleanliness were a little bit bad, overall, it's good!
Stayed 3 nights in Aug 2017