Ratings based on 1,033 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Comfortable hotel in a great location

Posted 23-May-2017
Had a great stay. The staff were friendly and helpful. The location is perfect- right beside the highway and just a short walk or Uber to attractions.
Comment from Hotel Management
24-May-2017 by Tarig, Hotel Management
Dear Jen, Thank you for taking the time to write a review about your visit to the Crowne Plaza Seattle Downtown. It was wonderful to learn that you had a great stay and found the staff friendly and helpful. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
3 out of 5
by A verified traveller from makati philippines

bad timing

Posted 14-Apr-2017
Two elevators didn't work, valet cost of over $50 is atrocious and would recommend a parking place 30 meters away at half the price. Good location, friendly staff.
Comment from Hotel Management
17-Apr-2017 by Cristy, Hotel Management
Dear pet, Thank you for taking the time to write a review. I am glad you found the location good and the staff friendly. Please accept my sincere apologies for the inconvenience caused by the elevator repair. We were able to get the third elevator operating within the hour. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Our parking garage incudes in and out privileges and is in an underground secure location. It was great to read you were able to find parking at a good value close by. We appreciate your business and hope to have the opportunity to serve you again. Best Regards, Cristy Smith General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Apr-2017
I slept very well. The room was clean and comfortable. The staff was helpful and professional.
Comment from Hotel Management
8-Apr-2017 by Cristy, Hotel Management
Dear Valued Guest, Thank you for staying at the Crowne Plaza Hotel and for taking the time to write a review. I am so glad you slept well and found the room clean and comfortable and the staff helpful and professional. We appreciate your business and hope to see you again. Regards, Cristy Smith General Manager
3 out of 5
by A verified traveller from toronto, ontario

decent but not worth the money

Posted 1-Apr-2017
Pros: room service
Cons: comfort, noise level
Location: close to the highway, downtown
the hotel staff was very nice and room service was excellent. however, we could hear the highway all night and found the beds and pillows uncomfortable. i think the cost is high because it's close to the highway and airport, but to be honest i wouldn't stay here again for over $200CAD per night. also, there was a screaming toddler on our floor at 8 in the morning. ridiculous, although i realize it wasn't the hotel's fault.
Comment from Hotel Management
4-Apr-2017 by Tarig, Hotel Management
Hi there, Thank you for the opportunity to host your travels and for choosing the Crowne Plaza Seattle - Downtown for your accommodations. We are happy to hear you enjoyed our room service but are very sorry to hear that we fell short of the high comfort standards we hold ourselves to with your recent visit. We truly hope we have another opportunity to host you, thank you for sharing your experience so we can do our best to improve. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from canada

Weekend away

Posted 20-Mar-2017
Excellent will book hotel again . Great location . Helpful staff . Excellent experience
Comment from Hotel Management
21-Mar-2017 by Tarig, Hotel Management
Dear Brit, Thank you for choosing the Crowne Plaza Seattle Downtown and for the 5 star review. We are thrilled you had an excellent experience and found our staff helpful. We look forward to your next visit. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Girls weekend

Posted 14-Mar-2017
Great location, clean room, and very comfortable bed.
Comment from Hotel Management
16-Mar-2017 by Tarig, Hotel Management
Dear Valued Guest, We appreciate the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you had a great "Girls Weekend" and found the rooms clean with comfortable beds. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
by A verified traveller

Posted 23-Feb-2017 on Hotels
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Dear Valued Guest, We appreciate the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you had a great visit and look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
by sushane

Great location in downtown

Posted 22-Feb-2017 on Hotels
Our stay here was amazing! This was our first time In Seattle. We were right in the middle of everything. There are a lot of restaurants close by. The staff is super helpful and are always greeting us. Only thing valet parking lot was $50 per day which is ridiculous.
Comment from Hotel Management
24-Feb-2017 by General Manager, Hotel Management
Dear Sushane, Thank you for the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted that you had an amazing stay and found the staff to be super helpful. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
by daniel

Top Notch Service and Cleanliness

Posted 21-Feb-2017 on Hotels
The room was amazing, the staff was very friendly and helpful. I wish parking hadn't been an additional $50, though. Also, Wi-Fi was supposedly free but I was never able to connect, despite having been given a password by the front desk. I have an iPhone, my friend had an Android phone and he couldn't connect either. Aside from that, everything was great.
Comment from Hotel Management
23-Feb-2017 by General Manager, Hotel Management
Dear Daniel, Thank you for taking the time to write a review about your visit to the Crowne Plaza Seattle Downtown. We are delighted that you found the room amazing and our staff very friendly and helpful. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Please accept my apologies for the issue you experienced with the wifi during your stay. We have recently upgraded our systems and addressed the issues with connectivity. We look forward to hosting you again. Warm regards, Tarig Ghandour Director of Operation
5 out of 5
Recommended
for Everyone
by A verified traveller from Corvallis

perfect location at a perfect price

Posted 20-Feb-2017
Pros: location location location.
Cons: The valet parking is great, except for the price. $50? Really?
Location: walking distance to absolutely everything, and so close to I-5 that getting there is easy but you don't hear any traffic noise at all.
Terrific hotel with the friendliest and most helpful staff on earth.
Comment from Hotel Management
22-Feb-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you found the hotel terrific and our staff was friendly and helpful. Due to limited parking in the downtown Seattle corridor, parking can be a bit expensive. Prior to setting price for parking and other services, we complete extensive competitive analysis to ensure we are in line with like hotels in the area. We hope to host you again soon. Kind regards, Tarig Ghandour Director of Operations