Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromSydney

Great place

Posted 25-Sep-2016
Pros: Comfortable bed, very clean, large room.
Great hotel. Large clean & quiet rooms.Really comfortable bed. Great shower & bathroom. Easy walk to attractions
3out of 5
by A verified traveller fromCalgary

The Hotel was understaffed

Posted 25-Sep-2016
Pros: Location was great.
Cons: Elevators were slow
Location: Close to shopping, the market and transportation to the stadium
Bar and restaurant staff worked hard to service the patrons... I don;t think management was prepared for the Jays fans.
Comment from Hotel Management
26-Sep-2016 by Tarig, Hotel Management
Dear Gord, Thank you for posting a review about your recent visit to our hotel, we are glad you found the location convenient and had easy access to all the city's attractions. Please accept our apology for any service delays you experienced at our bar, we will address staffing levels to ensure we are better prepared for game nights. We hope to host you again soon. Warm regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller

Central, Clean, Courteous

Posted 23-Sep-2016
Crowne Plazas' central location gave us easy access to everything I wanted to see. As my first visit to Seattle, the comfort of our room and ease at check in and check out, allowed us to concentrate on enjoying the city and our vacation.
Comment from Hotel Management
26-Sep-2016 by Tarig, Hotel Management
Dear Blue Jays Fan, Thnk you for taking the time to write a review about your stay at the Crowne Plaza Seattle Downtown. We are delighted that we were able to make your first visit to Seattle an enjoyable one. We look forward to your next visit. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Wake up to the best views in Seattle

Posted 27-Aug-2016
The hotel is really well refurbished, the views into Seattle and the Space Needle were all more spectacular. Definitely the best suite we ever stayed in with the most comfortable sofa bed. The staff were very accommodating ensuring we had plenty of toiletries for 4 people. And I love the attention to detail for the weekend. It was my second stay here and it will not be the last.
Comment from Hotel Management
30-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are delighted that our staff was able to deliver great customer service and you had a memorable stay. We look forward your next visit. Warm regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller fromBrasil

O hotel fica em um aclive. Andar é difícil.

Posted 22-Aug-2016
Pros: Do pessoal que atendeu tanto na chegada como na saída.
Cons: Já disse. Colocar alguém com educação no relacionamento com as pessoas para atender seus pedidos e reclamações e não ignorar hospedes com má vontade.
Location: Ao redor apenas um restaurante italiano (o do hotel é fraquíssimo). Nada perto. Muita subida. cansativo para andar ao redor.
A recepção é mt boa e simpática. Agora o serviço de concierge é péssimo, muito limitado, não sabem informar o básico, mesmo a pouca distancia do hotel. O hospede tem que se virar, tirar a fórceps as informações que deseja. Isso falando inglês. Imagine-se em outra língua. O hotel é simples, bar simples (não é agitado com o Crowne de N.Y.) bom café da manhã (meio confuso no atendimento). Os elevadores são rápidos, quartos grandes e bons, boa limpeza. Quatro estrelas razoável. Fica numa pirambeira, cercado de subidas, passear em volta é mt cansativo. Uma coisa que me desgostou profundamente foi ter esquecido documentos (meus) brasileiros no apartamento e mesmo telefonando do aeroporto de Chicago para o hotel solicitando o envio para o Brasil com pagamento na retirada ou mandando doc ou outra forma de pagamento para o hotel nenhuma atenção ou resposta foi dada, mesmo depois de e-mails enviados do Brasil. Por essas razões não recomendaria esse hotel. Com o que oferece existem vários nas imediações e em terreno plano. O descaso para um estabelecimento de atenção é fatal.
Comment from Hotel Management
25-Aug-2016 by Tarig, Hotel Management
Dear Leo, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are glad that you found the hotel clean and the Front Desk staff provided great service. Seattle terrain is hilly and the seven hills of Seattle is an unofficial designation of several hills that historians claim the city of Seattle was built on and around. Those few blocks can sometimes be a challenge even for those of us who live in the city. Please accept my apologies, if your your experience with our concierge did not live up to the high standards we expect of ourselves. We hope to have the opportunity to host you again in the future. Kind regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller fromseattle, washington

Posted 21-Aug-2016
Very nice hotel, close to everything but short stayed
Comment from Hotel Management
23-Aug-2016 by Tarig, Hotel Management
Dear Onelia, Thank you for the review of your stay at the Crowne Plaza Seattle. It was great to know that you enjoyed your visit and time at our hotel. We hope to host you again soon. Warm regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

ダウンタウンに位置するホテル

Posted 12-Aug-2016
地理的に便利なところにあります。ただ、高い値段の割には、客室もサービスも食べ物も普通でした。コスパは良いとは言えません。
Comment from Hotel Management
15-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank for taking the time to post a review about your stay with us. We appreciate the feedback and look forward to hosting you again. Kind regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

Noisy location right off the freeway

Posted 10-Aug-2016
Noisy location right off the freeway- definitely should have taken that into consideration but it was not mentioned in the description of hotel. Sleep was interrupted by freeway noise/Windows need soundproofing like they having good hotels in New York-you could hear every car and they were a lot on the freeway. Hotel is expensive, The advertised free newspapers were limited - Front desk attendant sent me upstairs to the restaurant where he said the newspapers were- but, the estaurant said they only received two? That was ridiculous! this hotel for the price -did not have coffee in the lobby for their guests, , breakfast not included, prices at the regatta -their restaurant were expensive. . Parking expensive and room service expensive but quick. Though downtown, not a great location a bit sketchy.
Comment from Hotel Management
11-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, We appreciate you taking the time to write a review about your stay at the Crowne Plaza Seattle Downtown. Being in urban setting, noise from traffic can affect our guests sometimes. We apologize for any inconvenience that might have caused. Being a Downtown location, parking can be a bit expensive. Prior to setting prices for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. We hope to have the opportunity to serve you again. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Hotel too close to the highway

Posted 9-Aug-2016
Very noisy in the room even on the upper floor.great bar and restaurant.everybody friendly and nice.all kyle were great.
Comment from Hotel Management
10-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for the 5 Star reveiw of your recent stay at the Crowne Plaza Seattle Downtown. It was great to read that found the bar and restaurant to be great and our staff provided excellent service. We look forward to hosting you again. Kind regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller fromUK

Excellent hotel in good downtown location

Posted 18-Jul-2016
Pros: Cleanliness, staff, location and value for money.
Cons: More information about public transport.
Location: Seattle is a bustling city and the hotel is at the heart of this. Nearby are world famous markets and coffee shops and a monorail to the Space Needle.
The hotel was very comfortable and was within easy walking distance of the shopping areas and the seafront with all the excellent cafes, restaurants and markets, not to mention the Ferris Wheel. The views from the hotel room were stunning and we had a great time there.