Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromBrasil

O hotel fica em um aclive. Andar é difícil.

Posted 22-Aug-2016
Pros: Do pessoal que atendeu tanto na chegada como na saída.
Cons: Já disse. Colocar alguém com educação no relacionamento com as pessoas para atender seus pedidos e reclamações e não ignorar hospedes com má vontade.
Location: Ao redor apenas um restaurante italiano (o do hotel é fraquíssimo). Nada perto. Muita subida. cansativo para andar ao redor.
A recepção é mt boa e simpática. Agora o serviço de concierge é péssimo, muito limitado, não sabem informar o básico, mesmo a pouca distancia do hotel. O hospede tem que se virar, tirar a fórceps as informações que deseja. Isso falando inglês. Imagine-se em outra língua. O hotel é simples, bar simples (não é agitado com o Crowne de N.Y.) bom café da manhã (meio confuso no atendimento). Os elevadores são rápidos, quartos grandes e bons, boa limpeza. Quatro estrelas razoável. Fica numa pirambeira, cercado de subidas, passear em volta é mt cansativo. Uma coisa que me desgostou profundamente foi ter esquecido documentos (meus) brasileiros no apartamento e mesmo telefonando do aeroporto de Chicago para o hotel solicitando o envio para o Brasil com pagamento na retirada ou mandando doc ou outra forma de pagamento para o hotel nenhuma atenção ou resposta foi dada, mesmo depois de e-mails enviados do Brasil. Por essas razões não recomendaria esse hotel. Com o que oferece existem vários nas imediações e em terreno plano. O descaso para um estabelecimento de atenção é fatal.
Comment from Hotel Management
25-Aug-2016 by Tarig, Hotel Management
Dear Leo, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are glad that you found the hotel clean and the Front Desk staff provided great service. Seattle terrain is hilly and the seven hills of Seattle is an unofficial designation of several hills that historians claim the city of Seattle was built on and around. Those few blocks can sometimes be a challenge even for those of us who live in the city. Please accept my apologies, if your your experience with our concierge did not live up to the high standards we expect of ourselves. We hope to have the opportunity to host you again in the future. Kind regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller fromseattle, washington

Posted 21-Aug-2016
Very nice hotel, close to everything but short stayed
Comment from Hotel Management
23-Aug-2016 by Tarig, Hotel Management
Dear Onelia, Thank you for the review of your stay at the Crowne Plaza Seattle. It was great to know that you enjoyed your visit and time at our hotel. We hope to host you again soon. Warm regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

ダウンタウンに位置するホテル

Posted 12-Aug-2016
地理的に便利なところにあります。ただ、高い値段の割には、客室もサービスも食べ物も普通でした。コスパは良いとは言えません。
Comment from Hotel Management
15-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank for taking the time to post a review about your stay with us. We appreciate the feedback and look forward to hosting you again. Kind regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

Noisy location right off the freeway

Posted 10-Aug-2016
Noisy location right off the freeway- definitely should have taken that into consideration but it was not mentioned in the description of hotel. Sleep was interrupted by freeway noise/Windows need soundproofing like they having good hotels in New York-you could hear every car and they were a lot on the freeway. Hotel is expensive, The advertised free newspapers were limited - Front desk attendant sent me upstairs to the restaurant where he said the newspapers were- but, the estaurant said they only received two? That was ridiculous! this hotel for the price -did not have coffee in the lobby for their guests, , breakfast not included, prices at the regatta -their restaurant were expensive. . Parking expensive and room service expensive but quick. Though downtown, not a great location a bit sketchy.
Comment from Hotel Management
11-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, We appreciate you taking the time to write a review about your stay at the Crowne Plaza Seattle Downtown. Being in urban setting, noise from traffic can affect our guests sometimes. We apologize for any inconvenience that might have caused. Being a Downtown location, parking can be a bit expensive. Prior to setting prices for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. We hope to have the opportunity to serve you again. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Hotel too close to the highway

Posted 9-Aug-2016
Very noisy in the room even on the upper floor.great bar and restaurant.everybody friendly and nice.all kyle were great.
Comment from Hotel Management
10-Aug-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for the 5 Star reveiw of your recent stay at the Crowne Plaza Seattle Downtown. It was great to read that found the bar and restaurant to be great and our staff provided excellent service. We look forward to hosting you again. Kind regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller fromUK

Excellent hotel in good downtown location

Posted 18-Jul-2016
Pros: Cleanliness, staff, location and value for money.
Cons: More information about public transport.
Location: Seattle is a bustling city and the hotel is at the heart of this. Nearby are world famous markets and coffee shops and a monorail to the Space Needle.
The hotel was very comfortable and was within easy walking distance of the shopping areas and the seafront with all the excellent cafes, restaurants and markets, not to mention the Ferris Wheel. The views from the hotel room were stunning and we had a great time there.
4out of 5
by A verified traveller

Very Accommodating

Posted 11-Jul-2016
We arrived off a cruise ship at 10 am expecting to drop off our luggage and return in the afternoon when the room would be ready but they had the room ready on our arrival. A nice surprise. They also gave us late check-out the next day at no extra charge. Room was large, comfortable with modern amenities. Bell staff and business center staff very helpful. Would stay there again if in Seattle.
Comment from Hotel Management
17-Jul-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are thrilled that our staff was able to accommodate your early check in as well as late checkout requests. It was also great to read that you enjoyed the accommodations and service our staff provided. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Posted 10-Jul-2016
Great service, beautiful hotel. Only minor thing was the beer was too foamy in your bar. Despite bartenders obvious experience the issue could not be corrected. The beer actually was warmer than we cared for but the appetizers were awesome!
Comment from Hotel Management
13-Jul-2016 by Manager, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza Hotel Seattle - Downtown for your recent travels. We are so happy to learn you enjoyed our gorgeous accommodations and that you were able to dine at our Regatta Lounge. Thank you for sharing your feedback about the beer and appetizers--we appreciate the opportunity to host your travels and hope to see you again soon. Safe travels, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

Parking is $50 a night

Posted 4-Jul-2016
Pros: Located close to Pikes Place and lots of other places to shop, restaurants are nearby and range from excellent to below average.
Cons: Disclose the parking charges up front.
Location: Located in the heRt of Seattle.
Considering the rates that were charged to stay in this hotel parking should not be an additional $50 per night charge. It should be disclosed at the time you book your room that parking is extra. Beyond the parking issue the stay was fine.
Comment from Hotel Management
5-Jul-2016 by Tarig, Hotel Management
Dear Ed, We appreciate you take the time to write a review about your recent stay at the Crowne Plaza Seattle. We are glad you had a good visit. Please accept our apologies if the parking fees were not clearly evident at the time of booking. The fees are disclosed on our website as well as all other booking sites. We hope to serve you again soon. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Very nice clean big rooms

Posted 23-Jun-2016
Great stay easy to find. Can't wait to return!!!very nice valet guys answered all of my question
Comment from Hotel Management
24-Jun-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for staying at the Crowne Plaza Hotel and for the 5 star review. I am glad you enjoyed your stay with us and our staff was able to provide great service. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations