Ratings based on 1,153 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Nice Hotel in Downtown

Posted 4-Jan-2018
Pros: Spacious room
Cons: slow elevators and room smell
Spacious room, elevators were slow, parking directly near hotel is awful, but area isn't too busy if you need to locate parking. Only major con was that the room smelled like mildew when we arrived. I blasted the AC and had to wait for the smell to slowly disappear. We didn't ask for another room or call guest services because we were just staying for one night and didn't plan on being in the room that evening for much time. But I would have asked to be moved if we were staying multiple nights. I would stay here again. 4/5 rating!
Comment from Hotel Management
8-Jan-2018 by Tarig, Hotel Management
Dear Chris, Thank you for taking the time to write a review about your stay at the Crowne Plaza Seattle Downtown. It was good to read that you found the room spacious and enjoyed the visit. Due to limited parking in the downtown Seattle corridor, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the area. There are occasions we experience high volume of guests using the elevators during peak times, which can slow service down and we regret any inconvenience this caused during your stay. Thank you again for your comments and we hope to serve you again. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Jan-2018
It is located very close to all tourism spot and the walking distance to all public transportation, very convenient for tourists.
Comment from Hotel Management
3-Jan-2018 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent visit to the Crowne Plaza Seattle Downtown. We are glad you enjoyed your stay and found the location convenient. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Great Hotel

Posted 29-Dec-2017
Comfortable hotel and close to public transportation.
Comment from Hotel Management
3-Jan-2018 by Tarig, Hotel Management
Dear J&B, Thank you for the 5 Star review of your recent visit to the Crowne Plaza Seattle Downtown. It was great to learn that you enjoyed your stay with us and look forward to hosting you again. Warm regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2017
Quick trip in Seattle. This hotel is a convenient location. Nice rooms and clean. My one complaint is my room was next to the elevator and noisy at night. For one night not worth it to change, though staff was very friendly and accommodating I’m sure they would have helped me change rooms on request.
Comment from Hotel Management
14-Dec-2017 by Tarig, Hotel Management
Dear J, Thank you for taking the time to write a review about your experience at the Crowne Plaza Seattle Downtown. We are delighted you found the rooms clean and the staff friendly and accommodating. We look forward to hosting you again. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent View

Posted 12-Dec-2017
Excellent view and very nice rooms. Staff was friendly and helpful.
Comment from Hotel Management
13-Dec-2017 by Tarig, Hotel Management
Dear Valued Guest. We appreciate the 5 Star rating of your recent stay at the Crowne Plaza Seattle Downtown. It was wonderful to learn that our staff was friendly and helpful and you found the rooms very nice. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller from washington

Posted 3-Dec-2017
A special getaway for my mom and me. Went to the 5th Ave theater. Dinner was great at Ragatta
Comment from Hotel Management
4-Dec-2017 by Tarig, Hotel Management
Dear Tess, Thank you for choosing the Crowne Plaza Seattle Downtown as the place to stay while in the city. We are delighted you enjoyed your visit and look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller from Montana

Good location - nice staff

Posted 1-Dec-2017
Pros: Location, overall service and quality.
Will stay again. Super nice staff - got me in my room early in the day. Bell staff helpful and friendly.
Comment from Hotel Management
4-Dec-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you very much for the review of your recent stay at the Crowne Plaza Seattle Downtown. It was great to learn that we were able to accommodate you early check in request and you found the staff super nice and friendly. We look forward to your next visit. Warm regards, Tarig Ghandour
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Nov-2017
Everything is perfect. One minor thing is WIFI. It is not obvious how to connect. Trying to connect in the lobby I got failure. Eventually was able to connect.
Comment from Hotel Management
21-Nov-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza Seattle Downtown. We are glad you enjoyed your visit and appreciate your feedback about connecting to the wifi. We hope to host you again soon. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma city

Walking distance to everything!

Posted 12-Nov-2017
Great hotel! Very friendly! Everything you need it just around the corner!
Comment from Hotel Management
14-Nov-2017 by Tarig, Hotel Management
Dear Patrick, We appreciate you posting a review about your recent stay at the Crowne Plaza Seattle Downtown. It was great to learn that you found it to be a great hotel, at a convenient location, with very friendly staff. We look forward to your next visit. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Had Everything but a pool!

Posted 10-Nov-2017
Can't say enough positives about this hotel and the staff. Room was super comfortable, gym had just the right amount of machines and equipment, staff was courteous and went out of their way to help in every way, walked to Pike Place, Century Link, Space Needle and great restaurants and shopping in First and Capitol Hill.
Comment from Hotel Management
14-Nov-2017 by Tarig, Hotel Management
Dear Joey, Thank yo for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. It was great to read that you found the room super comfortable and our staff provided excellent service. We hope to host you again soon. Kind regards, Tarig Ghandour Director of Operations