Ratings based on 1,021 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller frommakati philippines

bad timing

Posted 14-Apr-2017
Two elevators didn't work, valet cost of over $50 is atrocious and would recommend a parking place 30 meters away at half the price. Good location, friendly staff.
Comment from Hotel Management
17-Apr-2017 by Cristy, Hotel Management
Dear pet, Thank you for taking the time to write a review. I am glad you found the location good and the staff friendly. Please accept my sincere apologies for the inconvenience caused by the elevator repair. We were able to get the third elevator operating within the hour. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Our parking garage incudes in and out privileges and is in an underground secure location. It was great to read you were able to find parking at a good value close by. We appreciate your business and hope to have the opportunity to serve you again. Best Regards, Cristy Smith General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Apr-2017
I slept very well. The room was clean and comfortable. The staff was helpful and professional.
Comment from Hotel Management
8-Apr-2017 by Cristy, Hotel Management
Dear Valued Guest, Thank you for staying at the Crowne Plaza Hotel and for taking the time to write a review. I am so glad you slept well and found the room clean and comfortable and the staff helpful and professional. We appreciate your business and hope to see you again. Regards, Cristy Smith General Manager
3out of 5
by A verified traveller fromtoronto, ontario

decent but not worth the money

Posted 1-Apr-2017
Pros: room service
Cons: comfort, noise level
Location: close to the highway, downtown
the hotel staff was very nice and room service was excellent. however, we could hear the highway all night and found the beds and pillows uncomfortable. i think the cost is high because it's close to the highway and airport, but to be honest i wouldn't stay here again for over $200CAD per night. also, there was a screaming toddler on our floor at 8 in the morning. ridiculous, although i realize it wasn't the hotel's fault.
Comment from Hotel Management
4-Apr-2017 by Tarig, Hotel Management
Hi there, Thank you for the opportunity to host your travels and for choosing the Crowne Plaza Seattle - Downtown for your accommodations. We are happy to hear you enjoyed our room service but are very sorry to hear that we fell short of the high comfort standards we hold ourselves to with your recent visit. We truly hope we have another opportunity to host you, thank you for sharing your experience so we can do our best to improve. Warm regards, Tarig Ghandour Director of Operations
5out of 5
Recommended
for Everyone
by A verified traveller fromcanada

Weekend away

Posted 20-Mar-2017
Excellent will book hotel again . Great location . Helpful staff . Excellent experience
Comment from Hotel Management
21-Mar-2017 by Tarig, Hotel Management
Dear Brit, Thank you for choosing the Crowne Plaza Seattle Downtown and for the 5 star review. We are thrilled you had an excellent experience and found our staff helpful. We look forward to your next visit. Kind regards, Tarig Ghandour Director of Operations
5out of 5
Recommended
for Everyone
by A verified traveller

Girls weekend

Posted 14-Mar-2017
Great location, clean room, and very comfortable bed.
Comment from Hotel Management
16-Mar-2017 by Tarig, Hotel Management
Dear Valued Guest, We appreciate the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you had a great "Girls Weekend" and found the rooms clean with comfortable beds. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5out of 5
Recommended
for Everyone
by A verified traveller fromCorvallis

perfect location at a perfect price

Posted 20-Feb-2017
Pros: location location location.
Cons: The valet parking is great, except for the price. $50? Really?
Location: walking distance to absolutely everything, and so close to I-5 that getting there is easy but you don't hear any traffic noise at all.
Terrific hotel with the friendliest and most helpful staff on earth.
Comment from Hotel Management
22-Feb-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you found the hotel terrific and our staff was friendly and helpful. Due to limited parking in the downtown Seattle corridor, parking can be a bit expensive. Prior to setting price for parking and other services, we complete extensive competitive analysis to ensure we are in line with like hotels in the area. We hope to host you again soon. Kind regards, Tarig Ghandour Director of Operations
3out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, but not good food.

Posted 16-Feb-2017
Cons: Restaurant food
Hotel is in a great location and the rooms are ok. However, the hotel food is very bad (neither of us could finish our food; we left it not even half eaten) and the room did not have complimentary water.
Comment from Hotel Management
18-Feb-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review about your experience at the hotel. We are glad you found it to be a nice hotel at convenient location. It was disappointing to read that the food did not meet your expectations. We welcome the opportunity to discuss your feedback, you may contact me at the hotel directly. We hope to serve you a again soon. Warm regards, Tarig Ghandour Director of Operations
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Feb-2017
Parking too expensive no option to self park only $50.00 usd.
Comment from Hotel Management
16-Feb-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at our hotel.Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. We hope serve you again. Kind regards, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

Overall Okay..

Posted 13-Feb-2017
The in door air conditioning is noisy and my parents woke up a few times during the night. The view is good. Staff super nice. Valet really expensive. Location okay.
Comment from Hotel Management
17-Feb-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at our hotel. It was good to read that you found our staff super nice and they provided great service. Please accept my apologies for the noise issue you experienced during your stay, our engineering team performs regular maintenance on the units and will address. We hope to serve you again in the future. Warm regards, Tarig Ghandour Director of Operations
5out of 5
Recommended
for Everyone
by A verified traveller fromKennewick

Good value

Posted 4-Feb-2017
A little further from downtown but for the dollars spent a great value. Beds are comfortable. Breakfast is well done. Hot food & coffee Omelets & eggs to order. Great healthy options in the buffet as well. You are not stuck with cold cereal & bagels. Great place to wake up and start your day!
Comment from Hotel Management
9-Feb-2017 by Tarig, Hotel Management
Dear Bob, We appreciate the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted that you enjoyed your visit and the food offerings at the hotel. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations