Top Notch Service and Cleanliness
Posted 21-Feb-2017 on Hotels
The room was amazing, the staff was very friendly and helpful. I wish parking hadn't been an additional $50, though. Also, Wi-Fi was supposedly free but I was never able to connect, despite having been given a password by the front desk. I have an iPhone, my friend had an Android phone and he couldn't connect either. Aside from that, everything was great.
Comment from Hotel Management
23-Feb-2017 by General Manager, Hotel Management
Thank you for taking the time to write a review about your visit to the Crowne Plaza Seattle Downtown. We are delighted that you found the room amazing and our staff very friendly and helpful. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. Please accept my apologies for the issue you experienced with the wifi during your stay. We have recently upgraded our systems and addressed the issues with connectivity. We look forward to hosting you again.
Director of Operation