Ratings based on 898 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromUK

Excellent hotel in good downtown location

Posted 18-Jul-2016
Pros: Cleanliness, staff, location and value for money.
Cons: More information about public transport.
Location: Seattle is a bustling city and the hotel is at the heart of this. Nearby are world famous markets and coffee shops and a monorail to the Space Needle.
The hotel was very comfortable and was within easy walking distance of the shopping areas and the seafront with all the excellent cafes, restaurants and markets, not to mention the Ferris Wheel. The views from the hotel room were stunning and we had a great time there.
4out of 5
by A verified traveller

Very Accommodating

Posted 11-Jul-2016
We arrived off a cruise ship at 10 am expecting to drop off our luggage and return in the afternoon when the room would be ready but they had the room ready on our arrival. A nice surprise. They also gave us late check-out the next day at no extra charge. Room was large, comfortable with modern amenities. Bell staff and business center staff very helpful. Would stay there again if in Seattle.
Comment from Hotel Management
17-Jul-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are thrilled that our staff was able to accommodate your early check in as well as late checkout requests. It was also great to read that you enjoyed the accommodations and service our staff provided. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Posted 10-Jul-2016
Great service, beautiful hotel. Only minor thing was the beer was too foamy in your bar. Despite bartenders obvious experience the issue could not be corrected. The beer actually was warmer than we cared for but the appetizers were awesome!
Comment from Hotel Management
13-Jul-2016 by Manager, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza Hotel Seattle - Downtown for your recent travels. We are so happy to learn you enjoyed our gorgeous accommodations and that you were able to dine at our Regatta Lounge. Thank you for sharing your feedback about the beer and appetizers--we appreciate the opportunity to host your travels and hope to see you again soon. Safe travels, Tarig Ghandour Director of Operations
3out of 5
by A verified traveller

Parking is $50 a night

Posted 4-Jul-2016
Pros: Located close to Pikes Place and lots of other places to shop, restaurants are nearby and range from excellent to below average.
Cons: Disclose the parking charges up front.
Location: Located in the heRt of Seattle.
Considering the rates that were charged to stay in this hotel parking should not be an additional $50 per night charge. It should be disclosed at the time you book your room that parking is extra. Beyond the parking issue the stay was fine.
Comment from Hotel Management
5-Jul-2016 by Tarig, Hotel Management
Dear Ed, We appreciate you take the time to write a review about your recent stay at the Crowne Plaza Seattle. We are glad you had a good visit. Please accept our apologies if the parking fees were not clearly evident at the time of booking. The fees are disclosed on our website as well as all other booking sites. We hope to serve you again soon. Warm regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Very nice clean big rooms

Posted 23-Jun-2016
Great stay easy to find. Can't wait to return!!!very nice valet guys answered all of my question
Comment from Hotel Management
24-Jun-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for staying at the Crowne Plaza Hotel and for the 5 star review. I am glad you enjoyed your stay with us and our staff was able to provide great service. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
4out of 5
by A verified traveller fromSydney, Australia

Smart hotel

Posted 10-Jun-2016
Pros: Location, check in, clean and modern.
Cons: Air conditioning
Excellent hotel. Good size modern room. 5 stars except for the air conditioner which was too noisy.
Comment from Hotel Management
18-Jun-2016 by Manager, Hotel Management
Dear Paul, Thank you for choosing the Crowne Plaza Hotel Seattle - Downtown to host your travels and for taking the time to share such a positive rating. We have passed your feedback along to our engineering team and would appreciate another opportunity to host your accommodations in the future. Thanks again and safe travels, Valerie T. Manager
5out of 5
by A verified traveller fromTennessee

Great hotel. Centrally located to everything

Posted 9-Jun-2016
We really enjoyed our stay. My only suggestion, I have for anyone staying at the hotel & then leaving on a cruise. DON'T use the hotel's $10.00 van service, to get you to the dock! Way over crowded. Was late for our pick-up (on our departure day and return day!) To many stops, when we were already late! A couple of dollars more and a taxi is much faster & plenty of room!
Comment from Hotel Management
17-Jun-2016 by Manager, Hotel Management
Dear Denise, Thank you for taking the time to share about your experiences with us and for choosing the Crowne Plaza Hotel Seattle - Downtown to host your travels. Thrilled to hear you enjoyed our central location and your stay. We apologize about the delay with the van service and hope we have another opportunity to host your Seattle adventures soon. Thanks again and take care, Valerie T. Manager
5out of 5
by A verified traveller

Posted 2-Jun-2016
Excellent location . Very friendly staff. Clean rooms .
Comment from Hotel Management
3-Jun-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank you for the 5 Star review of your recent stay at the Crowne Plaza Seattle Downtown. We are delighted that you found our staff very friendly and the rooms clean. We do agree, we are at an excellent location with easy access to all the city has to offer. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller

Nice hotel, centrally located to many activities.

Posted 1-Jun-2016
Very good stay. Room was clean and decor was modern. Hotel restaurant was good and convenient. Morning breakfast staff was very friendly.
Comment from Hotel Management
1-Jun-2016 by Tarig, Hotel Management
Dear Valued Guest, Thank yo for posting a review about your stay at the Crowne Plaza Seattle Downtown. It was good to read that you had a very good stay, the room was clean, and that you enjoyed the food offerings and service. We hope to host you again soon. Kind regards, Tarig Ghandour Director of Operations
5out of 5
by A verified traveller fromvallejo

Nice hotel

Posted 29-May-2016
The staff was friendly, the beds were comfortable. The only thing I would give thumbs down to is the $50 a night parking fee. Luckily I found on for $12 a block away. The bar had a good happy hour and the food was good.
Comment from Hotel Management
1-Jun-2016 by Tarig, Hotel Management
Dear La Catrina, Thank yo for the 5 Star review of your recent stay at the Crowne Plaza Seattle. It was good to read that enjoyed your stay and the amenities offered. Being a Downtown location, parking can be a bit expensive. Prior to setting price for parking and other services we complete extensive competitive analysis to ensure we are in line with like hotels in the downtown corridor. You are correct there are some less expensive parking options, they may not offer valet service, in and out privileges, or a secure covered location. Warm regards, Tarig Ghandour Director of Operations