Ratings based on 810 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

A Happy Traveler.

Posted 4-Jan-2016
Pros: Location, condition, staff and room.
Cons: I did not see or encounter anything negative during my stay.
Location: Great location near shops, restaurants and department stores.
Everything was great. From the time I walked in to the time I checked out the staff made me feel welcome.
Comment from Hotel Management
7-Jan-2016 by Tarig, Hotel Management
Dear Adam, Thank you for posting a review about your stay at the Crowne Plaza Seattle. We are delighted that you enjoyed every aspect of your stay and that our staff made you feel welcome. We hope to welcome you back soon. Kind Regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 25-Dec-2015
Had an awesome stay! Centered well in downtown seattle.
Comment from Hotel Management
29-Dec-2015 by Cristy, Hotel Management
Dear Valued Guest, Thank you for the 5 star review. We are so pleased you had an awesome stay and found the location centered well in downtown Seattle. We appreciate your business and hope to serve you again. Kind Regards, Cristy Smith General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Nice place to stay

Posted 21-Dec-2015
Pros: It was well located to easy access of shopping and restaurants in downtown at a reasonable rate through Expedia.
Cons: I missed there not being a pool or hot tub in the hotel.
Location: closely located to many good shopping sites and restaurants in downtown. We enjoyed lunch at Elephant and Castle Pub.
The hotel staff were excellent; friendly and helpful. The restaurant on the 2nd floor was good, but kind of small. The rooms were comfortable with nice comfy beds. We had room service breakfast our first morning and the omelet was good albeit small. The room motif was a modern abstract which I personally didn't care for too much, but I am kind of a country bumpkin so it will no doubt appeal to some folks.
Comment from Hotel Management
22-Dec-2015 by cristy, Hotel Management
Dear D, Thank you for writing taking the time to write a review. We are happy to read you found the staff excellent, friendly and helpful, and the bed comfortable. We appreciate your business and hope to have the opportunity to serve you again. Best Regards, Cristy Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location in down town Seattle

Posted 15-Dec-2015
Close enough to everyThing in town. Amazing beds. Great room service. I had a great time in Seattle and hotel. Hotel had amazing view off the city.
Comment from Hotel Management
22-Dec-2015 by Cristy, Hotel Management
Dear Valued Guest, Thank you for providing comments about your stay at the Crowne Plaza Hotel. We are so pleased you enjoyed your stay with us and had a great time in Seattle. We appreciate your business and hope to see you again soon. Best Regards, Cristy Smith General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great location

Posted 7-Dec-2015
The hotel is situated close to the freeway and convenient to major stores. It's very clean and the staff are friendly. Room service is also very quick. My friend and I couldn't sleep well, however, due to the rowdy and drunk people in the hallway at 4am and the loud AC system. When we did turn off the heat to eliminate the noise, the room got too cold.
Comment from Hotel Management
28-Dec-2015 by Cristy, Hotel Management
Dear Mona, Thank you for writing a review. We appreciate your comments about the hotel being very clean and the staff friendly. It was very disappointing to read you did not sleep well due to rowdy guests in the hallways and the HVAC unit being loud. Engineering will inspect your room and make the necessary repairs to ensure the unit is working properly. Thank you again for your feedback and we hope to see you again soon. Regards, Cristy Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from alaska

comfy and quiet

Posted 30-Nov-2015
Crowne plaza is one of my favorite things about visiting Seattle in the holidays and when walking towards town the lights are beautiful. Another plus is block away from 5th ave theatre. Will be back
Comment from Hotel Management
7-Dec-2015 by csmith@cphotelseattle.com, Hotel Management
Dear Valued Guest, Thank you for staying with the Crowne Plaza Hotel while visiting Seattle for the holidays and for taking the time to write a review. We appreciate your loyalty and are so thrilled you enjoy downtown Seattle during the holidays. We appreciate you your business and look forward to seeing you again. Regards, Cristy Smith General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Washington

Worked out perfectly for a special weekend getaway

Posted 30-Nov-2015
Pros: The staff was amazing, and met my request for an early check-in for the upper floor view room I requested. The Valets and Concierge were amazing !!
Cons: Allow more space here for any complaints if you want a full explanation. See main box ("experience") above
Location: Easy access to I-5 for arrival/departure. Plenty of things to do within walking distance
Overall the hotel was very nice, and the view room was FANTASTIC ! I needed the perfect hotel with the perfect ambiance for entertaining an out-of-town guest. This was the start of a brief long-distance relationship, and I wanted it to all be perfect... and it was ! The views from the 30th floor room were amazing, and we were able to fall asleep and wake up each day to a view of the Sound and the Space Needle. Plenty of options for shopping, dining, evening drinks, etc all within a short walk. VERY easy access to the Pike Place Markets and Westlake Mall. I would DEFINITELY recommend the Crowne Plaza to anyone wanting a romantic getaway in downtown Seattle ! Because space is limited in the "improvements" section, I'll add them here: 1. I believe that room bathrooms should ALL have vent fans ! Not just for shower steam, but also because a rich meal from the previous night can ruin a romantic morning. 'Nuff said... 2. Housekeeping could be better. Used glasses were left behind after the daily cleaning, I found clothing from previous guests behind the bedside table, and there's trashed stuffed into the nooks-n-crannies of the main elevators' rails and trims pieces. 3. Staff at the Regatta Bar & Grill could have been more attentive... the tip left behind reflected how I felt about that. 4. Even though it's allegedly "comparable", I still think almost $50 /day for guest parking is too high. Half that (for guests) would be better, and would probably generate more tips.
Comment from Hotel Management
29-Dec-2015 by Cristy, Hotel Management
Dear R, Thank you for taking the time to post a detail review about your stay with us. We are pleased to hear that you enjoyed our hotel and location, but we would like to sincerely apologize for the issues you experienced. Providing the highest level of quality and personalized customer service is our mission and we are disappointed to have let you down in some areas. We would like to assure you that your feedback has been shared with our teams in order to continue to improve our service and hospitality. Thank you for your business and we hope to welcome you back again soon. Regards, Cristy Smith General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2015
Pros: location
good hotel centrally located but elevators were out part of the time
Comment from Hotel Management
25-Nov-2015 by Cristy, Hotel Management
Dear Valued Guest, Thank you for posting a review. We are glad you found the location convenient and centrally located. We apologize for the inconvenience you experienced when the elevators were recalled down to the lobby due to a fire alarm being activated in error. The fire department has to reset the elevators once an alarm has been activated for the safety of guests. Thank you for your business and we hope to serve you again. Regards, Cristy Smith General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque

Great Hotel, centrally located.

Posted 24-Nov-2015
We enjoyed our stay here. The only complaint we had was the remote to the tv was really hard to operate (I know sounds trivial, but it was kind of annoying). The room was comfortable and clean. It was about a 15-20 minute walk to Pike's and a 30 minute walk to the stadium. We would stay again!
Comment from Hotel Management
25-Nov-2015 by Cristy , Hotel Management
Dear Sage, Thank you for choosing our hotel and for taking the time to write a review. It was great to read you enjoyed your stay with us and you found the room clean and comfortable. We apologize the remote control to the TV was hard to operate and we hope you were able to get it to work for you during your stay with us. It is very rewarding to know you would stay with us again. We appreciate your business and hope to see you the next time you are in Seattle. Regards, Cristy Smith General Manager
5 out of 5
Recommended
for Business Travellers
by Leslie from California

Would Stay again

Posted 11-Nov-2015 on Hotels
Had a wonderful stay but for the freeway noise.
Comment from Hotel Management
16-Jan-2016 by Cristy, Hotel Management
Dear Leslie, Thank you for the 5 Star review of you your recent stay at the Crowne Plaza Seattle. We are delighted that you had a wonderful stay and look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations