Interior entrance

Reviews of Columbus Motor Inn

2 out of 5
Columbus Motor Inn
9613 Aurora Avenue North, Seattle, WA

Reviews

6.8
Rating 10 - Excellent. 72 out of 321 reviews" "
Rating 8 - Good. 93 out of 321 reviews" "
Rating 6 - Okay. 71 out of 321 reviews" "
Rating 4 - Poor. 45 out of 321 reviews" "
Rating 2 - Terrible. 40 out of 321 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Seattle on a budget.
Stayed 7 nights in Mar 2024
Response from Daniel on Apr 12, 2024
Thank you much, wishing you safe travels and hope to see you again.

10/10 Excellent

Rodas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024
Response from Daniel on Mar 27, 2024
Thank you much for the review and for staying with us. Travel safe and we hope to see you again.

4/10 Poor

Cameron

Stayed 1 night in Mar 2024
Response from Daniel on Apr 7, 2024
Thank you for the review, we'll work harder on creating a better experience.

8/10 Good

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean
Stayed 2 nights in Dec 2023
Response from Daniel on Jan 8, 2024
Thank you for staying with us and hope to see you again.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and fit every need, a little noisy, from traffic near by but other than that it was nice. Thankyou to the guy at the front desk!!
Stayed 2 nights in Dec 2023
Response from Daniel on Jan 5, 2024
Thank you for the review and have a happy new year.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inexpensive, got the job done, thanks!
no hair dryer in the room, but i asked at the desk and he had one to give me, so all is well! heating unit pumped out plenty of heat for the room. other units were very quiet at night despite being new years eve!
Stayed 1 night in Dec 2023
Response from Daniel on Jan 5, 2024
Thank you for the great review and have a happy new year.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was ok considering its price. The heater was warm and good without any discomfort. The staff were also friendly.
Stayed 1 night in Dec 2023
Response from Daniel on Dec 31, 2023
Thank you for the great review. We look forward to seeing you again and travel safe.

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool staff , super quiet, good size rooms
Stayed 1 night in Nov 2023
Response from Daniel on Nov 18, 2023
Thank you for the review, glad you enjoyed your stay and hope to see you again.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. Clean and quiet.
Stayed 2 nights in Nov 2023
Response from Daniel on Nov 10, 2023
Thank you for the review.

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service
Staff was so nice, the rest was an average stay
Stayed 1 night in Oct 2023
Response from Daniel on Oct 23, 2023
Thank you for the review, your feedback is appreciated.Safe travels and hope to see you again

8/10 Good

Maurice

Business traveller
Liked: Staff & service
Good for a cheap motel.
Good enough for the price. It was super cheap. It appeared clean but my feet got gritty walking on the floors.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 20, 2023
Thank you for the review and we will address the floor issue immediately.

10/10 Excellent

LaTonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No riff raff… safe and quiet
Stayed 1 night in Oct 2023
Response from Daniel on Oct 20, 2023
Thank you much and hope to see you again.

10/10 Excellent

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff
Stayed 1 night in Oct 2023
Response from Daniel on Oct 20, 2023
Thank you for the review and we are glad to know you enjoyed your stay.

6/10 Okay

MARK

Stayed 1 night in Oct 2023
Response from Daniel on Nov 7, 2023
Thank you

8/10 Good

MADELINE

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My only complaint is the bathroom toilet. I thought I was using the toilet in an elementary school. 3 out of 5 us us who were traveling together have had either back of knee surgery and that low toilet made things very difficult.
Stayed 1 night in Oct 2023
Response from Daniel on Oct 7, 2023
Thank you for the review, we will look into this and make necessary changes. Your honest feedback helps us to improve our company and services. Again, thank you and hope to see you again.

10/10 Excellent

Jose

Stayed 2 nights in Sep 2023
Response from Daniel on Oct 22, 2023
Thank you much, we appreciate the review and happy that you enjoyed your stay!

2/10 Terrible

PARM, SACRAMENTO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is nothing good about this property, it is old with dirty floor, bathroom, beddings and overall filthy. I took this facility because there was nothing else available in the area. Even the the door lock was sloppy with the key system. It is a place for one night stand for hookers
Response from Daniel on Sep 30, 2023
Thank you for taking the time to give us a review. We will continue improving our performance and standards and make change where needed.

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Sep 2023
Response from Daniel on Sep 23, 2023
Thank you for the review, safe travels and hope to see you again.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Sep 2023
Response from Daniel on Sep 23, 2023
Thank you much!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Daniel on Sep 23, 2023
Thank you

10/10 Excellent

Ernesto

Stayed 1 night in Aug 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

A. Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not everyone can afford paying first class prices, but we all deserve first class service. That's what you get at The Columbus Inn on Aurora. The only hotel for any and all of my future lodging needs.
Stayed 7 nights in Aug 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

2/10 Terrible

Kavan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fair warning - I would guess that the positive reviews this place gets are probably from local thieves looking to draw in their marks. The man working at the front desk was nice and also reasonable, and after I first told him we were not going to stay the night he reassured me that he walks the property with his dog every couple hours. Not much solace in that if you've seen what I saw though. Building is not too run down but the doors don't seem super secure. The room was not very clean, food crumbs and bottle caps on the floor. Bed was made and sheets clean, but in inspecting the bed found a jagged piece of coat hanger stashed within the made bedding - clearly put there after the room was 'cleaned' - someone was in the room before us, why.. I have no idea. Neighbourhood is known for prostitution (I have no problem with this profession but don't need to be surrounded by it while on vacation) and full on human trafficking apparently. We stayed in our room only as long as it took to find somewhere better to stay and left in less than an hour. If you're not from Seattle and don't know the area - probably don't stay here.
Stayed 1 night in Aug 2023
Response from Daniel on Sep 23, 2023
Thank you for taking the time to review us. We have used this information to drive change to our practices and procedures and will continue working on improvements. We wish you the best and hope you travel safe.

8/10 Good

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, let us have an early check in. It wasn't the nicest part of town but I never once felt unsafe, it was old but clean and it was a place to lay my head and relax. Bed was surprisingly comfy, and they also gave me extra pillows for my stay. Free parking and the bus stop to get downtown was a 5-10 minute walk. Great food within 10-15 minutes driving as well. Would stay again
Stayed 2 nights in Aug 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

Ramin

Stayed 1 night in Aug 2023
Response from Daniel on Sep 23, 2023
Thank you and have safe travels.

8/10 Good

Angela

Stayed 1 night in Aug 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

A. Q.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

Raymond, Tonasket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

Claudia

Stayed 1 night in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Room recently renovated. Bath room clean, room spacious, no bad odor. Bedding clean
Stayed 1 night in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

8/10 Good

Anwar

Travelled with family
Liked: Staff & service
N/a
Stayed 1 night in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

10/10 Excellent

A. Q.

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

2/10 Terrible

Akosita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Daniel on Sep 30, 2023
Thank you

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

8/10 Good

Chester, Kirkland

Liked: Staff & service
The unit is provided minimal toilet paper and minimal towels. Definitely a ”no frills” place to stay with emphasis on “no frills”. The unit we had was clean, the TV worked, and a microwave along with a refrigerator in it. Beds were great. Location wise, it’s ok
Stayed 1 night in Jul 2023
Response from Marco Polo on Aug 30, 2023
Thanks for staying with us. We sincerely appreciate your feedback.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
I can’t believe I found this place in Airbnb. Totally disgusting, prostitution in driveway, broken everything , plumbing didn’t work, terrible small towels, place smelled horrible like bug spray.
Stayed 4 nights in Jul 2023
Response from Daniel on Sep 30, 2023
Thank you

4/10 Poor

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I knew that I hadn’t booked a high end motel, but based on recent reviews I was expecting better. While the room was clean, there was an odd smell which I’m guessing was coming from the black mould around the bathroom window. There are some less than desirable characters walking the streets but we were happy to see a ton of lighting in the parking lot when we returned from the concert. Next time we will just bite the bullet and stay closer to downtown.
Stayed 1 night in Jun 2023
Response from Daniel on Sep 30, 2023
Thank you for the feedback and we will continue improving.

8/10 Good

Dean

Stayed 1 night in Jun 2023
Response from Daniel on Sep 30, 2023
Thank you much.

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Contrary to some of the older reviews, our room on the second floor was large, updated, clean, and altogether satisfactory. I believe this property has been recently remodeling and improving their facility. A satisfactory experience at a satisfactory price.
Stayed 1 night in Jun 2023
Response from Management on Jun 15, 2023
Thank you for your review!! We have been working hard to update all of our rooms. Come again soon!

4/10 Poor

Keely

Stayed 1 night in Apr 2023
Response from Daniel on Jun 7, 2023
thank you for your review, we are currently finishing up with last touches to our newly remodeled rooms and will continue to improve out facility and procedures. your feedback gives us a base to improve on.

8/10 Good

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and linens were clean and comfortable, the staff were very kind and friendly, and the location was great for using public transit!
Stayed 3 nights in Apr 2023
Response from Daniel on Apr 27, 2023
Thank you for the review and we are always working on ways to improve. Hope to see you again and take care.

8/10 Good

Sarah

Stayed 1 night in Apr 2023
Response from Daniel on May 3, 2023
Thank you, hope you choose us again.

4/10 Poor

Gerald

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Daniel on Apr 5, 2023
Thank you for your stay with us, I noticed that you gave us 4 out of 10. Please let us know what we can do better. Thank you

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
I enjoyed my one stay and had no problem or issues. Clean and comfortable room. Don't mind staying another night.
Stayed 1 night in Feb 2023
Response from Daniel on Sep 30, 2023
Thank you much and hope to see you again. Travel safe and take care.

6/10 Okay

Nyychel

Everything good
Stayed 1 night in Jan 2023
Response from Daniel on Jan 9, 2023
Thank you for taking the time to give us a review, we look forward to seeing you again in the future and we are also excited for you to see our remodel.

4/10 Poor

Jason

Travelled with partner
Disliked: Amenities
The room was clean but we were given a room that the heater/airconditioner didn't work at all. Other than that it was a decent place to stay but for $108.00 it wasn't worth it considering there was no working heater/airconditioner. The bed and bathroom was clean and respectable. My fiancee and I didn't sleep very well because of no heat in the room. We had to use the blankets from both beds to stay warm. For the price we paid there was a microwave, refrigerator, tv in the room but no coffee pot/coffee which I feel that if I am going to pay $108.00 for a room it should have heat/aircondioning and either a continental breakfast or coffee pot and coffee in the room.
Stayed 1 night in Dec 2022
Response from Daniel on Dec 12, 2022
We apologize for your inconvenience and take all reviews serious. We have had our technician inspect and service the ac/heating for this room. We are currently remodeling and refreshing all of our rooms and hope that you will consider stating with us again in the future.

2/10 Terrible

Todd

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting. Check in area smells like cat urine, rooms are covered in dirt and grime, smell like ash trays and there are prostitutes across the street hanging on the corner.
Response from Daniel on Dec 12, 2022
Hi Todd, were sorry to hear that you left a negative review. However we would like you to know we have been busy here at Columbus Motor Inn remodeling and refreshing our facility. As far as possible sex workers across the street goes WE DO NOT PROMOTE OR SUPPORT PROSTITUTION IN ANY WAY. We also hope that you'll give us another chance in the future to accommodate you as a guest here.

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seattle stay
It was clean and comfortable. It was quiet and the staff was willing to help with direction and recommendations for dining.
Stayed 2 nights in Oct 2022
Response from Daniel on Dec 12, 2022
Jennifer, thank you for the review. As a team we are always excited to hear that a guest had a pleasant stay with us. We would like you to also know that we are currently undergoing facility and room remodeling to better service the needs our guests and look forward to seeing you again the future.

10/10 Excellent

Aleksandra

Stayed 1 night in Sep 2022
Response from The Management on Sep 30, 2022
Thank you, we are glad you enjoyed your stay.

2/10 Terrible

Jhong Albert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was an awful place to stay. We just don’t have a choice atm. We only stay for couple hours just to take shower couldn’t make it through the night. Unsafe. Linens are disgusting it looks like it wasn’t washed, the bed cover has a lot of cigarettes burn take note the room is non smoking but it smells a lot. It’s a sad motel. Don’t stay here I don’t recommend it. The staff is nowhere to be found.
Stayed 1 night in May 2022
Response from The Management on Sep 30, 2022
Hi, I'm sorry to hear this. However I would like you to know that we have new managers, staff and have been going through the rooms one by one refreshing and or remodeling them. Again I'm sorry to hear that you were not happy but I hope that you can give us another chance and see our huge improvements.