Lobby

Reviews of La Quinta Inn & Suites by Wyndham Searcy

2.5 out of 5
La Quinta Inn & Suites by Wyndham Searcy
504 N Poplar St, Searcy, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 681 reviews" "
Rating 8 - Good. 190 out of 681 reviews" "
Rating 6 - Okay. 58 out of 681 reviews" "
Rating 4 - Poor. 25 out of 681 reviews" "
Rating 2 - Terrible. 15 out of 681 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Wright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Linda,We are delighted you enjoyed our property. Your feedback is truly appreciated, and we hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay. Friendly staff!
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Charles,We are thrilled to hear that you enjoyed your recent stay with us and found our hotel to be nice, clean, and staff-friendly. Thank you for taking the time to share your positive feedback. Your kind words are truly appreciated.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience excellent!
Stayed 3 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Roberto,We are glad to hear that you had an excellent experience during your stay at our hotel. Your satisfaction is our top priority, and we strive to provide all our guests with a memorable stay. If you have any further feedback or requests, please do not hesitate to reach out to our management team directly.

8/10 Good

Barbara M.

Liked: Cleanliness, staff & service
Fairly priced, looks older but clean.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 20, 2024
Hello Barbara M.,Thank you for your feedback. We appreciate your observations and are glad you found our hotel to be clean. We take all comments into consideration to continually improve our guests' experiences.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like it that it that I paid $12 more by booking through Expedia!!! Also the wake up call came exactly one hour late, not good when you have to take a plane. The night clerk was exceptionally helpful, going to great lengths to help me print my boarding pass the night I checked in.
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Mary, We appreciate the kind words about our night clerk's helpfulness during your stay. We recommend booking directly with us for the best rates next time and we apologize for any inconvenience caused by the wake-up call timing. Your feedback is valuable to us as we strive to improve our services for all guests.

10/10 Excellent

Shari

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Shari,We're glad to hear you found our bed comfortable. Your feedback is valuable to us as we strive to provide the best experience for all our guests. Thank you for choosing to stay with us.

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was old and dingy. Leather chair all ripped up, doors breaking, smell not great
Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Hello Sarah, We appreciate your feedback and apologize for any inconvenience caused. Our team will look into the issues you've raised to improve our guests' experience. Thank you for bringing this to our attention.

8/10 Good

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Ruth,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another wonderful experience.

6/10 Okay

Janet

Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Janet, We appreciate you choosing to stay with us. Should you have any concerns about your recent visit, please do not hesitate to reach out to us directly. We value your feedback and would love to hear from you.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute stay, no problems
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Leah,We're glad to hear you enjoyed your last-minute stay with us. Thank you for choosing our hotel and we hope to welcome you back soon!

6/10 Okay

DARREN

Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello DARREN, We appreciate you choosing our hotel for your stay and hope you had an enjoyable visit. If there are any areas you feel we could improve on, please don't hesitate to contact us directly. We value your input and strive to provide the best experience for all our guests.

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Sarah,We are thrilled to hear that you had a fantastic experience at our hotel! Please do not hesitate to reach out if you need any assistance in the future.

10/10 Excellent

Marshall

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Marshall,We're glad to hear you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Ruth, Noxon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Ruth,Thank you for choosing our hotel for your stay! We're delighted to hear that you found our property to be a nice place. We hope to welcome you back in the future for another enjoyable experience.

6/10 Okay

Lacey

Stayed 2 nights in Feb 2024
Response from Manager on Feb 15, 2024
Hello Lacey, We're sorry to hear that your recent stay wasn't up to your expectations. We appreciate your feedback and would love the opportunity to address any issues you may have experienced during your time with us. Please don't hesitate to reach out to us directly so we can make things right.

6/10 Okay

Sandra

Travelled with partner
Disliked: Property conditions & facilities
The lobby of this hotel is very pleasant as was the desk staff. The room we were assigned was very dark, dismal and worn down. The carpet was abysmal, mold around the shower. Just yuck. Also, we were at the end of the hall next to the pool. Loud running children and adults that were unable to control them late at night and early in the morning was the norm. Also, dogs, so many dogs.
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Sandra,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Our front desk staff are always ready to assist guests with any concerns they may have. We appreciate you bringing the issues with your room to our attention, and we will be sure to address them with our team. We understand that noise disturbances can be frustrating, and we will look into ways to improve the situation. We appreciate your feedback and hope to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Coleman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great!
Stayed 3 nights in Feb 2024
Response from Manager on Feb 9, 2024
Hello Coleman,Thank you for choosing our hotel for your recent stay! We're glad to hear that you had a great experience with us. If you have any further feedback or any other requests, please don't hesitate to reach out to our management team directly. We appreciate your support and hope to welcome you back in the future!

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked because we wanted a hotub. It was drained and surrounded by caution tape. Breakfast bar was okay but not organized very well.
Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Patricia, Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience caused by the unavailable hot tub and the breakfast setup. We appreciate your feedback and will share it with the appropriate team members for further improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2024
Response from Manager on Mar 20, 2024
Hello Rebecca,We are delighted to hear that you had a wonderful stay with us! Our team is thrilled to have met your expectations, and we hope to welcome you back soon for another memorable experience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Manager on Jan 27, 2024
Dear Guest,Thank you for choosing our hotel for your stay! We are thrilled that you had such a fantastic experience with us. We strive to provide exceptional service and amenities to our guests, and we are delighted that we exceeded your expectations. We hope to welcome you back again soon for another wonderful stay.

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Brooke,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! Our team works hard to provide exceptional service and it's great to know that we succeeded in meeting your expectations. Your satisfaction is our top priority and we look forward to welcoming you back on your future visits.

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Reginald,Thank you for choosing to stay with us. We're glad to hear that our location was convenient for you. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Robert,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Chris,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out to us directly. We value your feedback and look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Jan 9, 2024
Dear Guest,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a fantastic experience with us. If you have any additional comments or feedback, we encourage you to reach out to us directly. We look forward to welcoming you back on your next visit.

4/10 Poor

D. Jill

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Manager on Feb 1, 2024
Hello D. Jill, We apologize for any inconvenience you may have experienced during your stay. If you have specific feedback about your stay, please feel free to contact the hotel directly so we can address any concerns. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Manager on Jan 4, 2024
Hello Susan,We're thrilled to hear that you had an exceptional experience during your stay! We strive to provide outstanding service to all our guests, and it is rewarding to know that we met your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello James, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Elizabeth,Thank you for choosing our hotel for your stay! We appreciate your high rating. We strive to provide excellent service and a comfortable experience for all our guests. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Terri,Thank you for choosing our hotel for your stay. Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

donald

Travelled with family
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello donald, We appreciate you choosing our hotel for your stay. We value your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.

10/10 Excellent

Brent D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean comfortable and and high quality from staff to from check in to check out i can literally fall asleep in bed when i enter my room and know i will wake up refreshed from a wonderful nights sleep. Thank you so much.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Brent D,Thank you for your kind words about our hotel! We're delighted to hear that you found our rooms clean and comfortable, and that our staff provided high-quality service throughout your stay. It's great to know that you had a restful night's sleep and woke up refreshed. We appreciate your feedback and hope to welcome you back soon for another exceptional experience.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello David,We are delighted to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service and a memorable stay for all our guests. We would love to welcome you back again soon for another great visit.

4/10 Poor

Jennifer

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Jennifer, We're sorry to hear that your recent stay at our hotel did not meet your expectations. We value your feedback and would like to learn more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Hello Kimberly, Thank you for staying with us and for taking the time to rate your experience. We hope you had a pleasant stay and we would love to welcome you back in the future. If you have any further feedback or suggestions, please feel free to reach out to us directly.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Dear Guest,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a wonderful experience with us. Our team takes great pride in delivering exceptional service and creating a comfortable atmosphere for our guests. We hope to have the pleasure of welcoming you back in the near future!

8/10 Good

Sean

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello Sean, We appreciate you choosing our hotel for your recent stay. We would love to hear more about your experience to ensure we continue to improve. Please reach out to our team so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Calvin

Travelled with family
Liked: Staff & service, amenities
Great property. But has issue with lack of hot water
Stayed 6 nights in Nov 2023
Response from Manager on Dec 9, 2023
Hello Calvin, Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience caused regarding the hot water. We aim to provide a comfortable experience for all our guests and will look into this to ensure it doesn't happen again. Please feel free to reach out to our management team for any further assistance.

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Patrick,We're delighted to hear that you had a fantastic stay with us! We strive to provide excellent service and ensure our guests have a memorable experience. Should you have any further comments or feedback, please feel free to reach out to us directly. We look forward to hosting you again in the future.

8/10 Good

Scott

Stayed 2 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello Scott,We appreciate you choosing our hotel for your recent stay. If there is any feedback you would like to share from your experience, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another pleasant stay.

10/10 Excellent

Bryan

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Manager on Nov 19, 2023
Hello Bryan,Thank you for your positive review! We are thrilled to hear that you had a great experience during your stay with us. We always strive to provide exceptional service to our guests. Should you have any future travel plans, we would be delighted to welcome you back to our hotel.

8/10 Good

Steven

Travelled with family
The property was dated and probably had not been updated since construction in 2009. Dust everywhere in the room, even on the walls. The phones were yellowed with age. Grout in the bathroom was almost black and dirt was obvious in the corners. Needs a deep cleaning. Outlet on the bedside lamp did not work
Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Steven,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your observations and will make sure to address them with our team for improvement. Your satisfaction is our top priority, and we hope you will consider staying with us again in the future.

8/10 Good

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good, but could be better
I like this hotel. We've stayed at it several times when visiting students at Harding University. The problem is that the hot tub has been out of commission for months and the pool has not been properly cleaned in a long time, so there is build up on the upper walls of the pool where people have taken to carving their names and other things in the scale on the tiles. The room itself was fine and the breakfast is good. I just wish they would take care of their pool area. Some of us have kids who live for that stuff, and I'd appreciate some hot tub time.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 8, 2023
Hello Jessica,Thank you for your feedback. We appreciate your loyalty to our hotel and your kind words about the rooms and breakfast. We apologize for any inconvenience caused by the hot tub and pool cleanliness. We appreciate your concerns and will share them with our management team for their review and consideration. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homecoming
Great hotel and location. One bed was comfortable the other bed was hard. Would love to have normal pillows.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 8, 2023
Hello Beth,Thank you for choosing our hotel and sharing your feedback. We're glad you enjoyed our great location. We appreciate your comment regarding the comfort of one of the beds and pillows. Our team takes all feedback seriously and will review this information. We value your business and hope to welcome you back for an even better experience in the future.

8/10 Good

Melissa

Stayed 2 nights in Oct 2023
Response from Manager on Oct 29, 2023
Hello Melissa,Thank you for your feedback. We value your opinion and are glad you had a positive experience. We hope to welcome you back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great-ish
Clean rooms and great staff, but this Laquinta is due for upgrades and modernization. We always stay at Laquintas when traveling and this seems to be the one corporate forgot about.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest,Thank you for your feedback on our hotel. We appreciate your loyalty to Laquinta. We apologize for any inconvenience caused and will take your comments into consideration for future improvements.

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Billy,Thank you for your amazing review! We strive to provide the best experience possible for our guests. We look forward to welcoming you back soon!

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Property conditions & facilities
It was a nice stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Joseph,Thank you for choosing our hotel for your stay! We are glad to hear that you had a nice experience. We hope to welcome you back again in the future.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hello Melody,Thank you for your exceptional rating! We are thrilled to hear that you had an amazing experience at our hotel. We look forward to welcoming you back in the future!

10/10 Excellent

Terrie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs perfectly. It was welcoming. Great experience with our pets.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hello Terrie,Thank you for your positive feedback! We're glad to hear that our hotel met your needs and provided a welcoming experience for you and your pets. We hope to welcome you back in the future!