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"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"Bar good selection didnt have breakfast"

"We stayed one night in Oban in our way from Inverness to Glasgow. A bit of a detour, but worth it. We booked last minute. The hotel has a superb view of the bay. Unfortunately we timed it with a large group of tourists staying there, and this seemed to have overwhelmed the staff a bit. We couldn't park in the hotel, and parked in the street overnight. That was ok. The staff accommodated that we could have breakfast earlier than the booked time. It was ok for one night stop, but maybe not more. Under different circumstances had the hotel not been busy with large group of tourists, I am sure the experience would have been much better."

"Great location with wonderful views"

"Good basic hotel, comfortable warm rooms, easy free parking - decent breakfast and dinner avaliable. A bit tired around the site but reasonable prices reflected."

"Wonderful hotel close to the town. Short drive to a famous chocolate shop. A very lovely stay."

"Steps away from the train station made it ideal for us! The staff were very accommodating. The hotel is like a warm Scottish hug. Do enjoy the “Tea for Two” and enjoy the lovely and Royal libby."

"Rooms need a refresh"

"The View was Amazing from our room! Breakfast was delicious, especially the potatoes! Highly recommended. "