All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 397 out of 1000 reviews" "
10 - Excellent
397
Rating 8 - Good. 310 out of 1000 reviews" "
8 - Good
310
Rating 6 - Okay. 176 out of 1000 reviews" "
6 - Okay
176
Rating 4 - Poor. 69 out of 1000 reviews" "
4 - Poor
69
Rating 2 - Terrible. 48 out of 1000 reviews" "
2 - Terrible
48
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Robert
Travelled with family
May 26, 2024
Everything was under construction. Signs were limited on where to go.
Robert
Stayed 1 night in May 2024
Response from Patty on May 28, 2024
Thank you for staying with us, we are very excited about the renovations and can't wait to see the finished rooms. We hope to see you again
Property was clean and comfortable. They are doing some nice upgrades to exterior of building that look nice so far.
Michael
Stayed 2 nights in May 2024
Response from Patty on May 9, 2024
Thank you for staying with us, we hope you come back and see us when the new rooms are ready. We are very excited about the renovations. Thank you for your understanding during this time.
10/10 Excellent
Marc
May 4, 2024
Marc
Stayed 1 night in May 2024
Response from Patty on May 24, 2024
Thank you for staying with us, we hope to see you again
8/10 Good
Patricia
Apr 30, 2024
Liked: Cleanliness, staff & service
Patricia
Stayed 1 night in Apr 2024
Response from Patty on May 6, 2024
Thank you for staying with us, we hope to see you again
8/10 Good
Marty
Apr 28, 2024
Marty
Stayed 1 night in Apr 2024
Response from Patty on May 19, 2024
Thank you for staying with us, we hope to see you again
10/10 Excellent
Jon
Apr 20, 2024
Jon
Stayed 1 night in Apr 2024
Response from Patty on May 10, 2024
Thank you for staying with us, we hope to see you again
There wasn't ANY HOT WATER TO SHOWER AND NO COLD WATER TO BRUSH YOUR TEETH
Char
Stayed 1 night in Apr 2024
Response from Patty on Apr 22, 2024
We are very sorry to hear you did not enjoy your stay. We are replacing those auto faucets with the renovations, that will take care of the water issues. We hope you will come back after renovations are done and give another chance.
Room was horrible with smoke smell asked for new pillows and was told no. Dust was horrible had construction on borh sides of room. Allergies we bad after stay. Staff unhelpful and said it is what it is but when construction is done they will be smoke free in room's. Definitely would ot stay there again
Cari
Stayed 1 night in Apr 2024
Response from Patty on Apr 22, 2024
We are very sorry about your stay, we have addressed these issues, some can't be helped due to the renovations. We hope you will give another change when renovations are done.
6/10 Okay
Ashly
Apr 7, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Ashly
Stayed 1 night in Apr 2024
Response from Patty on Apr 9, 2024
Thank you for staying with us, we hope to see you again
Forgot an item at the hotel and they shipped it to my home free of charge!! Great experience they definitely went the extra mile!!
Keith
Stayed 5 nights in Mar 2024
Response from Patty on Mar 25, 2024
Thank you for staying with us, we hope to see you again
8/10 Good
Leslie
Travelled with family and small children
Mar 13, 2024
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice. The hotel is quite lovely. It was under construction so minor inconveniences were understandable. The room itself could have been cleaned a little better. The vent in particular was not well maintained. The room was large and afforded us space for moving around without feeling cramped.
We will stay there again.
Leslie
Stayed 2 nights in Mar 2024
Response from Patty on Mar 25, 2024
Thank you for staying with us, we hope to see you again
2/10 Terrible
Katy
Mar 10, 2024
Katy
Stayed 3 nights in Mar 2024
Response from Patty on Mar 12, 2024
Thank you for staying with us, we are sorry you did not enjoy your stay.
Great place would recommend and we will definitely be back.
James
Stayed 2 nights in Mar 2024
Response from Patty on Mar 11, 2024
Thank you for staying with us, we hope to see you again
8/10 Good
Matthew
Travelled with partner
Mar 9, 2024
Liked: Cleanliness, staff & service, amenities
The property is undergoing a multi million dollar renovation that will not be completed until into 2025. Be prepared for some noise and dust as everything will be dirty due to construction. Looking forward to everything being renovated and new once this project is done as it is long overdue.
Matthew
Stayed 2 nights in Mar 2024
Response from Patty on Mar 11, 2024
Thank you for staying with us, we hope to see you again. We are very excited for the renovations, it was long over due.
They were extremely nice and clean. Its under construction so there is that to keep in mind for noise and anythingnelse. However, I loved staying fhere and the pool and hot tub were amazing!
Korrie
Stayed 2 nights in Feb 2024
Response from Patty on Feb 29, 2024
Thank you for staying with us, we hope to see you again
6/10 Okay
bruce
Feb 22, 2024
Disliked: Property conditions & facilities
bruce
Stayed 1 night in Feb 2024
Response from Patty on Feb 26, 2024
Thank you for staying with us, we hope to see you again
Had a fun stay, ate at the deli, played games & even sang karaoke. Only thing worth noting is that this is a smoking facility and you will smell it even in non-smoking areas
adam
Stayed 1 night in Feb 2024
Response from Patty on Feb 13, 2024
Thank you for staying with us, we hope to see you again soon
Thank you for staying with us, we hope to see you again
6/10 Okay
Stephanie
Feb 6, 2024
Stephanie
Stayed 1 night in Jan 2024
Response from Patty on Mar 25, 2024
Thank you for staying with us, we hope to see you again
2/10 Terrible
Kim, Redford
Travelled with partner
Feb 5, 2024
Disliked: Staff & service
Room we booked had a very strong terrible odor coming through bathroom vents smelling like pot! Sickening smell!!! Took a bit of negotiating to have room moved because I booked through Expedia. They told me I couldn’t be moved due to Expedia booking. - and this hotel wasn’t even close to 1/2 full!!!
Very frustrating!!!!!!!!
Kim
Stayed 1 night in Feb 2024
Response from Patty on Feb 6, 2024
We are very sorry for the misunderstanding on your room change. We are a zero tolerance for marijuana, I hope security was notified.
4/10 Poor
Joey
Business traveller
Feb 1, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
First room had mold in the walls and the wall paper was peeling off. Someone tried to use scotch tape to hide it. second room still had the smell but it was a tad bit better looking. Staff was helpful but there wasn’t much they could do due to how busy they were.
Joey
Stayed 2 nights in Jan 2024
Response from Patty on Feb 6, 2024
We are very excited for the remodeling to complete and these issues to be taken care of. We hope you come see us again and enjoy our new rooms
8/10 Good
Michael
Jan 31, 2024
Hotel was under remodeling. Very Noisey!!!!!!
Michael
Stayed 1 night in Jan 2024
Response from Patty on Feb 6, 2024
Thank you for staying with us, we hope to see you again