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Reviews of Saratoga Arms

4 out of 5
Saratoga Arms
497 Broadway, Saratoga Springs, NY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 89 reviews" "
Rating 8 - Good. 14 out of 89 reviews" "
Rating 6 - Okay. 0 out of 89 reviews" "
Rating 4 - Poor. 0 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rachel Boggan, GM on Jan 3, 2024
So happy you enjoyed your stay! I hope you can join us again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel with a personalized approach. Loved the breakfast on the beautiful front porch, the snack bar and the staff reaching out when we booked to assist with reservations for dinner etc.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2023

10/10 Excellent

melanie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Tremendous staff and service - we’ll be back!
Stayed 1 night in Jul 2023
Response from Rachel Boggan, GM on Jul 18, 2023
So happy to hear that you enjoyed your stay! Looking forward to hosting you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Saratoga Hotel.
We loved our stay, service was exceptional and breakfast was amazing! We wish we had more time there.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large comfortable rooms, nice bathroom. Excellent breakfast. Located near center of downtown Saratoga, quiet, yet walkable to lots of shopping and dining options. Overall, would go again. Only caveat is parking. There are nearby free parking options, but few are directly associated with the hotel.

10/10 Excellent

Irit

Stayed 1 night in Oct 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful relaxing stay; with many stores and restaurants within walking distance.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable with historic charm
The Saratoga Arms is a lovely hotel with a wonderful and attentive staff. I chose this hotel for my father-in-law's birthday, and he and my mother-in-law absolutely loved it. Especially, the modern amenities against the backdrop of Saratoga's equestrian details. The staff is incredibly friendly and nice. From answering questions to asking if they need water or extra towels, it's clear this hotel genuinely cares about their guests and their experience. Also, the blackout curtains in the room are amazing. My mother-in-law is a terrible sleeper, and said she had one of the most restful nights ever. I can't wait to host them there again during the racing season!
Stayed 3 nights in Nov 2020

10/10 Excellent

Tim, Philadelphia

Liked: Cleanliness, staff & service
Clean great location historic nice staff. All great.
Stayed 2 nights in Nov 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful!
Great stay! Clean, friendly, attention to detail. Excellent breakfast.
Stayed 2 nights in Sep 2020

10/10 Excellent

Patricia, Haverford, PA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Quite, beautiful decor, exceptionally clean. Every detail is perfect. Wonderful location and very pleasant staff.
Stayed 1 night in Sep 2020

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was kind and helpful. I loved the packaged towel delivery.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Chris, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good food. Warm and comfortable stay.
Stayed 1 night in Nov 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade breakfast
Beautiful B and B in perfect location. Breakfast was a little sparse and limited selection. Otherwise terrific.
Stayed 2 nights in Oct 2019

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless.
Quick overnight. Next time will linger as this is a delightful place!
Stayed 1 night in Oct 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous!
Perfect — everything gracious and comfy and everything thought of, great free snacks!! Worth the $ — lovely front porch, truly incredible breakfast — (that’s from a foodie), fun owner who’s interested in her guests and fun to talk to.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saratoga Arms in downtown Saratoga
We wee celebrating a birthday. Our first time at this property and we had a nice visit. Friendly staff, excellent room, good wifi and outstanding breakfast. Many restaurants nearby and easy walk to them.Certainly glad they have great elevators.
Stayed 1 night in Nov 2018

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
My husband and I had a wonderful experience. Friendly and knowledgeable staff, quaint and very clean room, and the breakfast was fantastic! We will be staying again in the future.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and easy. Great room. Excellent and nice staff.
Stayed 1 night in Dec 2017
Response from The Smith Family-Saratoga Arms on Jan 8, 2018
Thank you for staying at Saratoga Arms. We appreciate the review and hope to see you back again.

10/10 Excellent

Ina, Baiting Hollow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We are so lucky to have such An amazing historical property as a hotel. It's beautiful, clean, right in the center of all action as well!! We stay here every time we come to Saratoga and we love it!
Stayed 1 night in Jun 2017

10/10 Excellent

KP, Niskayuna, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely downtown bed and breakfast
We had a spacious, comfortable room with complimentary flat and sparkling Saratoga waters in the fridge with access to a 24 hour pantry for snacks. The room was quiet and comfortable. We had a lovely breakfast in the morning, then could stroll down Broadway before we checked out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Fantastic in town location. We walked everywhere all weekend.

8/10 Good

Liz, westchester, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Moon
My husband and I were looking for a one night getaway after our wedding as a mini moon. We love Saratoga Springs and we normally stay elsewhere. We saw Saratoga Arms and wanted to try something new. Overall, the experience was just what we needed. We utilized many aspects of the hotel including the cute little gym. Breakfast was included in the package; broccoli, cheddar scrambled eggs, canadian bacon and potato hash were delicious. They provided more food than we needed and the service was speedy. We would definitely go back!

8/10 Good

Robert, New Hampshire

Liked: Cleanliness, property conditions & facilities, room comfort
A Great Stay
A very nice hotel. The owner was there at breakfast, and was very interesting and personable. We can't wait to go back.

10/10 Excellent

Mary Kay, Fort Worth,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary Kay and Greg at the Saratoga Arms
Outstanding service, great location, free parking, excellent food and lovely linnens

10/10 Excellent

Julie, Pittsford, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Diamond
I love The Saratoga Arms. It is the only hotel I will stay at in Saratoga Springs. Everything is absolutely perfect. I love the family who owns it. They are warm and friendly hosts. Morning breakfast is superb. The rooms are spotless and spectacularly appointed. The hotel is in a beautifully restored Victorian Mansion...down to every detail. This hotel is an absolute jewel. From the moment I ring the bell it feels like coming home.

8/10 Good

William, Boston, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfadt
Wonderful location, great amenities , friendly and helpful staff, delicious breakfasts

10/10 Excellent

Barbara, Ossining NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed place to watch the world go by
We enjoyed the central location of Saratoga Arms. It was close to everything. We spent a pleasant afternoon sitting on the porch and people watching. Another great part (among many) was the range of choices at breakfast. From simple to super fancy, there was something for everyone. This is truly a bed and breakfast (not hotel) and excels at being just that. We will be back, for sure.

10/10 Excellent

TS, brooklyn, NY

Liked: Staff & service, property conditions & facilities, room comfort
Great night in Saratoga
Looking for charm and a non chain experience? This is the place. Quirky and fun- it was like staying in a hotel in Europe. Staff was lovely and accommodating. If my daughter goes to Skidmore will def be back!

10/10 Excellent

Erin, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully appointed, historic hotel.
Our stay was much too brief. We had hoped to get to Saratoga Springs in time to look around and have dinner at one of the many fine restaurants in the area. But, bad weather on our way from Boston got us in too late for anything but bed! Upon arrival, we were so pleased to find out that there were great snacks waiting for us in the self service kitchenette on the first floor, including the most amazing freshly baked chocolate chip cookies with potato chips in them! We made ourselves some lovely hot tea and relaxed in our large, beautifully decorated and very comfortable room. The made to order gourmet breakfast that was included was excellent. There to visit Skidmore College, we checked out early and left for the campus. I would definitely recommend this place and would love to get back when we had more time to enjoy it!

10/10 Excellent

Mark, Ferrisburgh, VT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
We needed a weekend away and choose Saratoga Arms. The hotel exceeded our high expectations. The staff and facility were great. The location allowed us to walk to everything in downtown Saratoga Springs with ease. We will definitely stay here again!

10/10 Excellent

Chris, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Boutique Hotel in the heart of town
The hotel is beautiful and elegant, the rooms comfortable and updated with great amenities, the staff helpful and accommodating. We had a wonderful stay and have already started to recommend it to friends and family.

10/10 Excellent

Mike, K. Little Neck. NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel
Nice hotel completely updated with modern appliances but done in turn of the Century mode. Excellent stay. Vanilla pancakes for breakfast were the best.

10/10 Excellent

julianne, greenwich, ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodations and food
we had a wonderful stay and I love the location..

10/10 Excellent

Matt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent final day in Saratoga
We stayed here in the October during the week, so the town seemed very quiet, but the quality of the Saratoga Arms shone through. An Introduction email with details of where free parking could be found, step free access into an old colonial building. Friendly staff both at the front desk and during the great breakfast with many options. We had a very large comfy bed, and would definitely recommend this to others.

8/10 Good

frequent travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night in room 306.
Room newly redecorated (oct. 2014) in bold blue stripes on one wall. Not for a traditionalist but pretty in its way. Two full bathrooms in room with one king bed. Windows face a house across the street. Excellent breakfast included in room rate but for amazing pastries/baked goods, go to Mrs. London's up the block. Nice in-town location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and what a great breakfast!

10/10 Excellent

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel
High quality and a little pricey but it's in a smart Upstate New York town so I guess that comes with the territory.

10/10 Excellent

Johnnie, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A train ride into Yankee history
We booked the train from NYC to Montreal and were looking for a place to stay in between. I stumbled on the Saratoga Arms and I will do it again. Great spot right downtown not far from Congress Park and a famous underground railroad entry point. The author of Twelve Years a Slave, Solomon Northrup, was born and died a free man here. Locals were free with history lessons and interesting observations. This was obviously built as a party spot for the Yankee bluebloods after the Revolutionary War. NY society still attends the horses races here, but the section of town that was once solid brothel is considerably tamer now. The staff was great and we walked to everything including the POst Iffice next door and ta great Italian Restaurant a block away.

10/10 Excellent

Neil Galanti, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A "must stay" in Saratoga Springs
Wonderful accommodations, friendly staff, great value, and proprietor involvement! We plan for all of our future visits to Saratoga Springs to include staying at Saratoga Arms.

10/10 Excellent

Ray, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saratoga Springs Gem
The Hotel is exquisite. The staff is so very helpful and polite. My room was very comfortable and unique. Every hotel room is different. Although the Hotel does not have a dinner menu, there are a multitude of restaurants within walking distance. I give this hotel a 5 star rating. A great value when visiting Saratoga Springs.,

10/10 Excellent

Michele, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
This was my first stay at SA, but I plan to go back soon and often. The rooms are lovely: some rooms have fireplaces or Jacuzzi tubs. There is a spa on the lower level. SA in extremely clean, has comfy beds and a guest pantry with free snacks and beverages. Going back for my b'day on September

10/10 Excellent

Julie, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel
I've been to Saratoga Arms before bit is a beautiful place. Understated elegance is the term I would use to describe this hotel. It always feels like coming home. The owners are warm and friendly. The breakfast is wonderful. The beds and amenities first class I highly recommend this hotel.